I can only say that these folks provide super friendly service and seem to take joy in doing so. I…read moredealt with a lady named Emily and she could not have been more knowledgeable and helpful. Thank you ALL. BTW they have relocated from their old store on 72 to 6882 Hollow Road NW, Huntsville, AL 35810. 256-534-1715

I don't normally write reviews, but my experience learning about and buying gas logs from SH&G was…read moreeasy and pleasant. The sales person was knowledgeable and explained the different options well. I'd highly recommend anyone in the market for gas logs, fireplace inserts, grills, etc. check them out.

These guys were quick and thorough. No nonsense! Didn't try to sell me the first thing! Will…read morecontinue to use in the future

From the owner: Specializing in: - Fireplaces…read more- Gas Logs - Barbecue Grills & Supplies - Fireplace Equipment - Heating Equipment & Systems

I read the reviews beforehand about the poor service but since there are no other choices for gas…read morelights, I went there anyway. A young man immediately approached me and stood there for a few minutes discussing what I needed. We talked about a couple of the lanterns on the wall. He said he was going to the desk to check on the prices and measurements. He was gone a long time, I could see him. I thought maybe it was just taking him a few minutes to look it all up. After about 15 minutes I went to my car and got a measuring tape, came back in and measured the lanterns myself. He still never came back to me so I left without the measurements or the pricing info. I feel sure that my purchase will be pretty sizable but maybe they just don't need the business. Very disappointing. I can probably purchase online but hate to not shop local. What a sad state of affairs.

I cannot not say enough good things about Alabama gaslight and Grill. A couple of years ago I…read morestopped by their business and they took a lot of time helping me pick out the perfect set of logs for my new home. This year, the logs were not working. They helped us walk through step-by-step to see if we could troubleshoot it ourselves. Also, they offered to send someone out immediately to help us get it up and running if for some reason we were still having trouble. It was no problem at all. Their website plainly explained to us how to get them going. There is something to be said for supporting local mom and pop shops. Each time I visit the store, they are very friendly and an amazing business to shop from. #supportlocal

Dan is awesome in getting what I need even if it's a difficult find…read more The convenience of being near is one thing but the personalized experience is unmatched.

While Rocky Ridge didn't have what I needed, they identified the faucet supplier in Helena who I…read moreneeded to use for the parts. Great customer service and highly recommend them for anyone needing common hardware items! I will be back!

We just received our outdoor kitchen from Paradise Grills and couldn't be happier! It was such a…read morepleasure working with Christy - she was so knowledgeable and made the entire process easy from start to finish. The fact that they came out and installed everything so we were ready to grill right away was a huge bonus. We're really looking forward to enjoying all the different conversion options we purchased to go along with our grill!

Went in to paradise grills to look for a new grill. Met with Tommy the Sales Manager there and he…read morewas great, very knowledgeable of the product and actually took the time to show me how well made their grills were. I couldn't believe how heavy duty their burners were and how thick the cooking grates were made. Tommy really showed us the things about the grill that separate them from the rest of the competition.

Kelvin was very responsive and set up an appointment very quickly. He showed up on time and did…read moreamazing work, the difference in performance between before the cleaning and after is amazing. I highly recommend Grill Guy if you need your grill cleaned.

Showed up on time. Did the cleaning job thoroughly without using any harmful chemicals on the…read moregrill. Cleaned up the garbage and debris.

We bought in a new build with upgraded appliances (we closed on 6/6 so appliances ordered 6 weeks…read moreprior). Originally told stove and microwave back ordered and would be here end of June - OK that's fine - I can wait - called and given date to bring stove and microwave of 7/1 (we scheduled the vent to be done that day so could just put the microwave in and be all done)- showed up and lo and behold no microwave and has no clue what I was talking about... It is now 7/19 - new home, want to look nice - have big space above stove and just dropped off a loaner counter microwave that is now taking up unnecessary counter space - is hideous and shocker doesn't quite work properly (door doesn't open unless jiggle). If I hadn't already paid for O would absolutely go to Home Depot and get delivered (which I can have within week). Allsouth is telling me mid August for delivery --- what a joke and annoyance!!!

We needed a dishwasher and refrigerator. My friends recommended Jeremy "J.J." Jones at AllSouth…read moreHuntsville and I was able to work with him over the phone. He provided his direct line and always emailed and returned phone calls. The pandemic caused appliances to be on backorder and he told me about the wait. Made suggestions based on my needs and kept me posted on the timeframes. After waiting many months, we finally got our appliances on January 5, 2022. The install went perfectly and we love our new dishwasher and refrigerator. When I need more appliances, I will definitely call JJ at AllSouth in Huntsville.