That's not very true. MSL said it's vacant and no need any appointment --- that only means showing…read morethe house no need prior notice, but once we entered contract and into option period, you have to inform seller agent about any inspection and/or appraisal in advance. The option period, yes, you have right to ask inspector or roofer to come over, but again, a prior notice needed. --- you are a licensed real estate agent, you should know better than me. House is not empty without any furnitures. if you pull out listed photos, you could see there are living room couch, table, tv stand etc., I could choose where I sleep and how I sleep because it's still my property.

Adrienne Hughes is hands-down the best realtor anyone can ask for. She helped us buy our first…read morehouse back in 2015, and she has been on our team ever since! Buying your first house is a little scary. It's a big commitment and in Austin, a frustrating process. I'm so grateful that I had Adrienne there to help me every step of the way. She was always quick to respond to any questions I had, and was always willing to show me a house, even on a Sunday! She is a highly skilled negotiator, and helped us find just the right house for our desired area and budget. Adrienne really looks out for her clients -- she schooled us on the Homestead exemption and how to apply for it. She's also been there to support us on any follow-up needs. Year after year, she's provided us with comps for our our tax appraisals, and has given us suggestions on whether or not we should protest the estimated market value. She knows the ins and outs of the housing market like no other and has always been available to answer any questions we've had since our purchase. With Adrienne, you get not only a knowledgeable, dedicated realtor, but a lifelong ally in home ownership! If I'm ever in the market again to buy or sell, I would absolutely want to work with her again!

INCREDIBLE personalized service! In 20+ years as real estate investors, we have seen so many…read moreunqualified realtors, it was SUCH a BREATH OF FRESH AIR to work with Holly! EVERYTHING was taken care of by Holly, from staging the house, professional pictures, dealing with showings and even handling the title work. By far the best and easiest experience we have ever had buying or selling a property. You'd have to be crazy to not hire Holly... Jay & Sarah

What a great opportunity it was for us to work with Tina from Mallach and Company. Tina was…read moreextremely professional, reliable, fast and intuitive to our every need. From start to finish the entire experience was excellent because of Tina. What are you waiting for...give Tina and her team with Mallach and Company a call! Best call I made in 2023!

We love the Russ Phillips team! Ashley Brinkoeter helped us purchase a model home from a builder…read more The builder rep told us that they wouldn't negotiate on price or leave anything behind, but Ashley worked his magic and got us a significant discount off the sales price, convinced the builder that they should include all the custom window treatments, upgraded a perfectly good new dishwasher (he said that the current model would be too noisy), and had the builder agree to a couple of changes to their "perfect" home. Well, now it is the perfect home for us! Keep more money in your pocket and make new friends doing it...we highly recommend the Russ Phillips team!

This is the second time we have bought/sold properties with Ashley Brinkoeter. We bought and sold…read moreour first house in Austin with him and just purchased our second, and each experience has been exceptional. Ashley has become a friend of the family and we only foresee working with him in the future. He has demonstrated excellent work ethic, and attention to detail while providing outstanding customer service. As first and second time buyers we are still learning the lay of the land in the world of real estate and Ashley has been there to guide us through and explain everything to us thoroughly. He has taken the time to learn what we want as buyers and find us our dream home. His communication with us through the buying and selling process is consistent and expeditious. Ashley and his team (Thanks PJ!) are as professional as they come, and are a pleasure to work with- I would give them the highest recommendation possible.

Amber has helped me move twice. She's the best. She always understands my situation and listens to…read moreme. She knows her stuff and makes moving/buying so seamless. She's a fierce negotiator. That's not in my blood. It is hers though lol. Trust me... let her fight for you.

Amber did a phenomenal job selling our home! She got us multiple offers in two days of being on the…read moremarket! We also got 25k over asking price for our home. She also was extremely helpful in the buying of our new home. She saved us money on our purchase and got us free repairs. Amber is a Bulldog and will aggressively fight for her customers!

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

Mark and the team at Strub are total rock stars! We moved to Austin from out of state in 2019. We…read moredidn't really know the area very well, but Mark immediately got a feel for the kind of place that would work with our lifestyle and found a hidden gem of a house in a great neighborhood. After living there for 4 years and making a bunch of improvements we decided to move out of state to be closer to family. This was summer of 2023 and the Austin market had already started tanking after the huge 2020-21 price surges. We weren't sure the place would sell because everything in the city was sitting for months. Mark's team put together an incredible listing and did tons of marketing and open houses and got us offer at close to full price after only 2 weeks on market! There were a lot of hurdles to jump through with the inspection and closing process, but the team stayed on top of everything and kept the deal together until we closed. The Strub team is the best in the business and we would highly recommend them to anyone looking to buy or sell in Austin.

Buying a house in a new area is extremely stressful. Buying one in a new area as the country is…read morestarting to shut down for covid-19 is even more stressful. I want to set this up as fairly as possible since this is not an overall "good" review. I am extremely decisive, I move fast and with purpose. I had been reviewing houses and making lists on my own. There was a listing on redfin I wanted details on and that connected me to Keri Jackson. I never sought her out or had any recommendations. Keri offered to send me MLS listings, which were nothing more than I was finding across all the real estate sites. I figured to view homes I would need an agent, so why not her. Keri is very personable, very pleasant. The 2 days we went out to see the houses I had selected, were efficient. Like I said there are things I make calls on right away and can parse the remaining into ranks of desirability. On day 2 my husband joined us and this a very different dynamic. Keri also almost ran into the shoulder barrier on I35 because she was texting and driving with us in the backseat. After we selected the house, Keri was on things until the contract was signed. From there, things started to slide rapidly until it felt like she was a completely different person. My issues: She never found any houses for me to review, it was always a 1-way exchange, me to her. She had me drop of title payments instead of her, she left me to deal with the title company. She wasn't there for the closing. Never got that "awesome" cooler I was promised. She highly recommended a painter who went over budget and time and was no help in solving. She was supposed to deal with a disagreement about Water Softener, which no paperwork that was promised to show settled was ever presented to us. She never even came back for her key lockbox, after a year I threw it away. She sent more than 1 request for a review, never having asked if I was happy with our relationship. I felt like once the contract was signed, she secured her money and she moved on. She never really cared about us and our needs. The manner of the relationship left my husband and me feeling like we had been hustled, and that is a great way to ruin a new home in a new area during the covid experience. She was one of the few people we now knew in the area. We put our trust in her, felt like the next contract, and how busy she came first to her. Again I accept my own faults in the situation but felt an obligation to share our experience since it would have been useful to me.

Keri Jackson with Team West Real Estate just helped us buy our first home in the middle of a…read morepandemic! As first time homebuyers, we were looking for the perfect realtor to help us navigate the home buying process and we are so grateful to have had the opportunity to work with Keri! Our friends referred us to Keri by saying "I trust her and her team wholeheartedly" and, after working with her, my husband and I echo that sentiment. Since this was our first time looking at homes, it took some trial and error to figure out what we like. Keri was extremely patient with us and she was always down to tour a house (even if it was the exact opposite of what we told her we were looking for). After Keri helped us find a home that had everything we were looking for, and was well within our price range, she's helped make everything as stress-free as possible! Not only did she negotiate an appliance and blinds package for us, she's also provided us with great recommendations for third-party vendors like painters, electricians, etc. I would highly recommend Keri for anyone looking to buy or sell a home! While we're so excited to be in our new home and don't have any additional real estate plans any time soon, we're looking forward to working with Keri again in the future.

Laura is a fantastic realtor. She is to the point, with no…read moreBS or distractions. I really appreciated her professionalism and up front style. Even though her style is no-nonsense, she was totally willing to go out of her way to accommodate our weird schedules and procrastinations. We'll definitely be using Laura as our realtor for the foreseeable future.

I have worked with multiple real estate agents and Laura by far is the best. We are located out of…read morestate and worked with her to buy a property in Austin area. First of all she is very responsive , takes time to hear you , and truly looks out for your best interest. She does not push you into making a quick buy and in fact genuinely wants to make sure that your interests are protected. I couldn't be happier to write this review for her. The best agent I have come across!!