I have bought every computer I have owned from this business. They have added memory, replaced a…read moremonitor, and in general kept me up and running and up to date. They are professional, knowledgeable, and honest. I have relied on them for years. Their prices are reasonable, and they strive to get me in and out with a minimum of "down time" for me. They also work with businesses to provide networking and technical support. I totally recommend this business.

Ben, Nikki & Fletch at Affinity are a very knowledgeable, responsive, & most importantly friendly…read moregroup of individuals. Every time I need support at our company, they respond within 5-10 minutes & always solve my issues immediately. Highly recommended & a terrific company to work with whenever needed! Miki Milo

Ben and his team have been a great help to my business for the last few years. They are always…read moreamazingly quick to respond to IT emergencies that pop up. I feel confident that my system is protected against malware attacks and that my health care business is following HIPAA protocols and laws.

The service was fantastic. Welcoming vibe, quick service, and a very fair price - even maybe on the…read morecheap side - for a job very well done. When I asked about the price estimate, he was very upfront and honest and that didn't change. I am very pleased, will recommend, and if I have any other phone issues, I will be going back.

I brought my PlayStation in to get fixed earlier this year and it took them over a week to get the…read moresupplies needed to repair it. Then a few weeks ago I requested service to get it looked at again. They never called back or even responded to my email,so I brought it in again last week. The person there said that they would look at it by Thursday,well that wasn't true because according to them I was like third or fourth in line to get it looked at. They just keep giving me the run around. I do not recommend them at all.

Don't trust Google to present the services provided by The Copy Shop. Case in point: I needed a…read moredigital photo to renew my passport. I entered the following search terms in Google: "traverse city digital passport photo". Google listed three businesses under the "Places" label, one of which was The Copy Shop. When I drove to the Shop, however, I was told it doesn't provide digital passport photos. Granted, this may not be the Shop's fault. I expected Google to list businesses which satisfied all five "search" words. Google may have been programmed to display those which satisfy even just a few of the words. Nonetheless, the result was a wasted trip. So beware: if you use Google to locate businesses which provide a service, and it lists The Copy Shop, call the Shop to verify it offers the service before driving there.

Bonnie is absolutely amazing. Today was my second time dealing with The Copy Shop and they are…read moreamazing. I have always heard such wonderful things about this business.

Sub par work overall. Use the Copy Shop instead!! Over promised quality, turnaround, and service…read morewith done items embarrassingly poor quality.

Amazing service. Owner and staff truly care about their customers. They sure have been good to me…read more Highly recommend. Thank you Kwik Print.

I paid $38 to be handed an envelope of blank gray rectangles and then told it was my fault…read more I dropped off a disposable camera for development. A week later I picked up my prints, went to my truck, and opened the envelope. Multiple frames were completely blank. Not underexposed, not dark, just featureless gray. No image whatsoever. Several more were so faded they might as well have been. I walked back in immediately. The employee looked at the negatives and, rather than offer any acknowledgment or accommodation, told me I "needed more light" and should have "used a better camera." This response is both condescending and completely beside the point. My complaint was not that some photos turned out poorly... that's the nature of film. My complaint is that they printed and charged me for frames that contained absolutely nothing. Here's the part that's genuinely indefensible: at no point during the development process did anyone contact me to flag that a significant portion of the roll appeared blank. A five-second phone call like "Hey, several of these frames look empty, do you still want prints?" would have been the bare minimum of professional courtesy. They didn't make that call. They printed everything, charged me for everything, and then refused even a PARTIAL refund when I raised the issue. Charging a customer to print blank frames and then talking down to them about it is a remarkable combination of poor service and bad attitude. Do not bring your film here.

Amazing store, very knowledgeable staff, prints and used/new gear…read more The store is like my Disney.

I have been coming to this wonderful hardware store for over 60 years. They have always treated me…read moregreat. I swear they have everything anybody would ever want in that store!

Rude people and over priced items. Avoid this place but all means. They turn into real jerks when…read moreyou make a return

The rate of response to computer issues is slow. You can submit a "ticket" immediately, but it may…read moretake 3-4 days for it to be addressed. In addition, we were advised that our server computer would not function and would soon "crash" if not replaced. As such, I allowed them to replace it only to find out since dismissing them, that the server they installed WILL NOT function with the business software. So now, I am in the position of having to correct an error on their part in incorrectly assessing our computer needs. It took 3 months of wyant researching the error codes to have no success. It took 30 seconds on the phone with the business software company to find out the server is not designed for our program. It also causes concern that it took me discontinuing their services with our company for them to became willing to have the problem addressed by one of their "higher level" techs. After having them discontinue services, it took an additional month for them to remove all Wyant software from the computers. I would recommend anyone entertaining the idea of using them to research if they have served other businesses like yours and if they are familiar with the software. Torch Lake Veterinary Clinic

Our small company has been using Wyant Computer Services for a few years and have had great…read morecustomer service and assistance when needed. We have had a couple of upgrades and things went smoothly. Any issues were dealt with with quick turn around or at least with industry standards.