When my car had a problem with the engine stuttering, I left it in care of In-Tune on Glasgow's Maryhill Road. I have never had such a bad experience with mechanics.
First, they informed me the car wouldn't start (odd, because it started fine before I left it), and then quoted me about £1000 to rebuild the engine. Since I couldn't afford that, I asked if I could leave the car in their car park until I could get a truck to pick it up and take it to a more affordable garage, they told me yes.
Later, over the Xmas holiday, they phone my office to tell my colleague that they were going to charge me £14 a night to keep my car - which I couldn't remove easily because it no longer started, thanks to their incompetence.
It was only a few nights (and about £80) later that I got word from my colleague, and when I rang up In-Tune to complain, one of the owners went berserk over the phone, telling me I had to remove it etc, even though they had broken it and told me I could keep it there while I arranged for a pick-up (which takes time over xmas). read more