It's hard to write this review when we look at the other reviews (including on other sites). It feels like we had a completely different person. But we were so disappointed with the level of service we received from Theresa. We hired her to alleviate the stresses we knew would be hard for us to handle on our wedding day, and it seemed she only added to them. Leading up to the wedding, Theresa's inefficiency felt like maybe it was maybe a fluke. The good reviews kept us saying, "No, she's going to be good on the day. Look at these reviews!" She was kind when we spoke, and sometimes made it seem like she had things under control. But as the day inched closer, the red flags became clearer. By that point, though, it was too late to do anything about it. We had at least 2 vendors tell us that Theresa had not been in contact. We had guests/family telling us that she looked lost the entire time, asked them for help, and even complained to other people up to their ears in tasks that she didn't know what to do or have enough help to do it. It's hard to know how to begin when going over the level of incompetence Theresa displayed, so here is a list: - Going back to before the wedding, Theresa would go days and sometimes weeks without responding to our emails or texts. She also did not know how to "reply all" to emails, which seems a basic tenet of modern communication. - Theresa never confirmed that she got our full-day timeline, nor did she share it with vendors. She also seemingly never referred to the timeline for the day when she should have been telling people/us/vendors what to do and where to go. (Our officiant was never told it was time to go to the alter, the groom and the bride either - we all sort of heard people murmuring wondering where we were. Maybe at the last second, if I remember correctly, Theresa chaotically coming to the room I was in and telling me to go go go.) - Theresa did not direct people to our welcome table, as specified, so many of them did not know about the site maps (painstakingly made by our nephew) and table seating order or order of events. - Theresa never asked for a seating plan for the ceremony and in our madness of the millions of details, we never got her one and so the seating arrangement was incorrect for the first two rows pushing very important people to rows further back. - Theresa showed no knowledge of how to set up our dessert table despite us having sent multiple images of how we wanted it. The bride's stepmother and stepsister had to ask her to not help because they said she was making things worse/more complicated. - Two days before our wedding when we had still not heard from Theresa and asked why not, she emailed us telling us details about some personal issues taking a toll on her. While we were sorry to hear she was going through these situations, none of those details should have been given to a couple in the midst of the last days of planning a wedding. - It is worth saying that Theresa's clean-up at the end of the night was great. However, the cost of a cleanup crew would have been one-third of what she charged us. - When the site owner began to cause problems about an hour before our contracted time to end and decided to turn our lights and music off a half-hour before that time, Theresa was nowhere to be seen. But we did hear that during that time she was clearing our charcuterie boards and sandwiches from their table while people were still eating. read more

It is difficult to know where to begin. We feel we have been completely ripped off & bamboozled. One-star rating is already too high. The "Theresa" in the positive reviews is not the one we received, which begs us to question the validity of those reviews. Very similar to Jake G.'s review on 6/10/2022, disappointed does not even come close to the reality of our experience. The ineptitude & level of incompetence was astonishing. She was hired for the day of the wedding. Two family members & I came to help her set up that morning. At the beginning we wanted to give her the benefit of the doubt; however, that became increasingly difficult as the day went on. In the first 4 hours she was there, she ironed a handful of round tablecloths & set up a few glasses. Table set up & placement, decorations, extensive lighting set up, decor of cake & bridal party tables, and the details she was hired to take care of were NONEXISTENT. The additional bride & groom's family members & friends who arrived ended up doing her job up until an hour from the start of the ceremony. She had zero knowledge of the itinerary & order of events for the day, which were provided to her well in advance. She was instructed to minimally decorate the church which was only 1 mile from the reception hall with a few flower placements that were already provided and did not fulfill these duties either. We were absolutely HORRIFIED!!! She did not assist in seating guests, nor did she perform ANY of the duties required during the reception. At one point the bride gave her specific instructions to place some finger foods out for the guests, and this did not happen, as we later found the food in the refrigerator. Her appearance was disheveled: hair uncombed, attire unprofessional for a wedding, mannerisms questionable. She did not have an approachable demeanor, she lacked leadership and did not direct any events during the wedding or reception. It felt like she didn't even care. The hired food servers were unaware that a wedding coordinator had even been hired for the day. Several of our guests pulled us aside during the reception due to her strange behavior: A guest noticed she had gone to the bathroom & stayed absent for an extended period of time during the reception. Another guest found her sitting in her car on her phone in the parking lot for a long time and had to tell her to go back to her "job." Needless to say, it felt like a complete waste of money!! She definitely added to our stress & did not fulfill all of her contractual obligations. Brides BEWARE!!! I would HATE for this to happen to another bride on her special day. AVOID AVOID AVOID AT ALL COSTS!!!! read more

Theresa is great! She brought my entire vision to life! I celebrated my 50th in Palm Springs and wanted a Moroccan theme party, she delivered in every way on every level. She is professional, detail oriented, friendly, affordable, creative, the list goes and on and on and on. Theresa also works with excellent vendors, all of whom are equally gifted in their respectives fields. I highly encourage you to engage her services, you will be thrilled with your decision. read more

Working with Theresa was the best decision we made throughout the wedding planning process! She is very versatile and possess great skill and professionalism. Her organization, attention to detail and calming presence were very much appreciated to keep our anxieties at bay. Theresa worked with me the month of our wedding to finalize timelines, confirm vendors, coordinate with temperamental relatives, run rehearsal and set up the day before the wedding and of course bring it all together the day of the event. She has a gift for having her presence known and felt during the planning phase as well on the day of the wedding (things running smoothly, venue looking perfect, etc.) without being intrusive. I really appreciated her help and guidance more than she will know. It was great working with Theresa. I can't thank her enough. read more