In-N-Out is always a great roadtrip meal and we stopped by this location on our way back to SF after a weekend away for a late lunch. Luckily the parking lot wasn't completely full and we were able to dine-in. I got my usual order, a double double animal style, protein style (in a lettuce wrap). Ordering was easy and we got our food pretty quickly. The staff is usually friendly and we were happy to be in and out within 30 minutes. We saw that they give kids complimentary hot chocolate on rainy days which is a nice touch and there were definitely plenty of families with kids when we visited. read more

In-N-Out Burger - Burgers Near Me - Santa Rosa, California

I stopped by-N-Out Burger after some holiday early morning shopping, and surprisingly, I was the first in line in drive-thru. I left with a classic cheeseburger and fries, and as always, the service here is always friendly and the atmosphere is fun and welcoming. read more

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It may take a little long and they'll drive-through, but the food is fire. One of the best fast food restaurants in the area.. that's why the line is always long. Serving them up hot and delicious every time. read more

Such good food!! And they rarely make any mistakes doing the job well, quickly, and kindly!! People are always helpful and the food comes out so fast even though they're always so busy!! read more

Staff is nice. There is a young man that goes around and check on customers. Very patient and repeated our order. Very busy location, but the line goes fast. I dined inside. Clean in the dining area and clean in the restroom. Parking lot is small and hard to find parking. read more

In-N-Out Burger - Burgers Near Me - Santa Rosa, California

The service counter was great! The service staff where great! The food was the worst,no flavor on meat,dried out and was so small it did not fit the bun. We basically ate lett,Tom and onion. Bun was burnt and dried out. The worst was our stomach's turned after eating. We noticed in the Trader Joe's waiting in the bathroom line the couple that sat behinds at in and out. We all just looked at each other wondering. Mom had belly ache all night,me also not good! read more

Best fast food burgers around, they even give traditional burger joints a run for their money. Not only does the food separate them from their competitors, but the customer service is always top notch. You get a welcome and a thank you, employees actually smile. Other fast food places you pretty much order from a kiosk and maybe in a blue moon get a thank you from an employee. Not only is this my go to place to get a burger, but I salute ownership how they install customer service to the young men and women to help them in the future. The restaurant is always clean, even for how busy they constantly are!! read more

Gad gave amazing service! Super friendly, fast, and made the whole experience even better. Food was hot and fresh like always. Thanks Gad!

Had a really great experience here today and tried a couple techniques from their secret menu. I ordered the number one combo asking for the burger to be mustard fried and added chopped chilies. I also requested my fries to be well done since they usually are always sad and soggy. Well done fries is the way to go as you get crispy fries and asking for your burger to be mustard fried with chopped chilies really elevates the flavor and is my new favorite way to eat them and the best part is there was no extra charges for these additions. The drive thru line was long however that wasn't an issue as it moved at a decent speed and it didn't take long to get my order. The service was great and the employees were friendly and had no issues with the upgrades to my meal. Overall a great experience, great food, great service and prices that are still reasonable read more

This branch has friendly service, clean tables and clean bathroom. For a fast food joint, the burgers and its price make a quick bite worthwhile! read more

In-N-Out Burger - Burgers Near Me - Santa Rosa, California

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2 stars because the burger is a decent burger. The best? No. But I wish I took the name of the person who took our order. He was snappy and rude. I mentioned that I do not want pickles on my burger. My husband is the one ordering. He got it right. The In and Out worker went over the order and my husband clarified something, as he thought the order wasnt right when read back. He mentioned no pickles for the burger I wanted. The worker snappily said that they do not put pickles on their burgers, and was annoyed that my husband was just confirming the order was right. Why such tude? You do put pickles on your burgers, and I am just asking for no pickles. read more

From out east - first time at an In-N-Borger. Clean, fast and and excellent fast food burger.

Burgers are good, but limited menu. Would like to see more burger variations. It's always busy so I have to acknowledge that it's much better than many of the other burger places. I would come back again. read more

Ordered drive thru a Protein style double double was so greasy and my fries were cold when I got home to eat only 2 miles away. Slightly disappointing to say the least! read more

If you are on a road trip and want a quick detour along 101 this is the only place in a long stretch of miles!! I am mostly a "five guys" fan but today we were in a hurry and wanted a quick light bite. Long long long drive thru line so we decided to park at the restaurant and walk in and go the old way! I am so glad we did that coz we got our order in less than 10 mins :) definitely we were in & out of there in quite a jiffy :) Clean and multiple restrooms is always a plus when you are taking a break on your road trip. In $14, we got: - cheeseburger with double patty 3/5 - hamburger - 3/5 with single patty no cheese - fries - 2/5 too thin for my liking (i love five guys cajun fries) - chocolate milkshake - 5/5 yummy You should ask for their secret spread - its a pink yummy sauce that made my fries bearable. The beef patty in the burgers is 1/4 th the size of five guys burgers but this worked out fine for us coz we wanted a light bite. Ample seating inside and outdoors :) lots of high chairs too for the little ones to enjoy! read more

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In-N-Out is easily one of my favorite spots -- a California staple that I usually treat myself to once a month (sometimes every other month). The food is consistently good, and normally I leave satisfied. That being said, my most recent visit was a bit of a bummer. I ordered a Double-Double, was charged for it, but when I got home (about 10-15 minutes away) I realized I had only been given a single cheeseburger. It may not seem like a huge deal, but it was disappointing since I really wanted a Double-Double after walking my 2 dogs in Howarth Park. If I had caught it right away, I would've gone back or asked at the window, but being in the drive-thru I didn't notice until I was already home. Mistakes happen, and I get that, but it's still frustrating when you're looking forward to something specific. I'll still come back -- because In-N-Out is one of my favorites -- but I hope the order accuracy improves. Especially if this location is closest to me. Edit: I received a coupon card for a double-double meal so all is forgiven. read more

The thing about In-n-out is you don't feel like shit after eating it. The burgers are great, I think cooked to order, and with the new RFK stuff they have cut back on artificial dyes and sweeteners which is good in my book. Friendly staff! Line is always long but they get through it quick. Gotta get the fries well done though, otherwise they are lacking a bit in flavor read more

It's In-N-Out burger. No explanation needed. The best! Since I have to write more I always get a cheese burger with grilled onions and extra lettuce. read more

I come here more often than I would like to admit lol. Angel is the nicest employee I've ever met. she deserves a raise ! I would tip her if I could. Food is always consistent and amazing ! read more

First time at this location to dine in. As soon as I entered I was greeted with a smile, then again at the register. It was warm and welcoming. Loved that. The restaurant is super clean! One of the team members offered stickers and a hat for my toddler, that was so sweet, another offered a high chair. I really like how attentive they were. I ordered my food and it was delicious as every other visit to an in n out. I love how consistent they are! read more

Always good, my brother once ate a 2x2 then went and ordered a 4x4, crazy stuff. Food is amazing every time, I like root beer :3

It's an In-N-Out. Love their food. Particularly the fries. It's clean. Honest. And has the same floor plan as just about every other one. I'd give it a 5 out of 5 but their name is misleading... It should be in-wait a long time before food-out. There's nothing particularly in-n-out when it comes to in-n-out, particularly for drive thru orders. But to be honest, though it can take awhile and the lines can be long, it's worth it. You just have to go in with the right mindset and understand this isn't just another fast food joint. It's more of a burger restaurant where they wait to make your food until after you order it. And with fresh ingredients! Plus it's busy because it's so darn good! This location is solid but when it's busy the parking lot can be a fiasco. Woosah! Those tasty fries will be in your mouth soon. And don't forget about the not so secret, secret menu options: Changing up the amount of meat and cheese is normal ie 3x3 or 4x4 (I miss the days when there was no limit, I myself couldn't get past the 9x9), and add some solid flavor by making it "Animal Style" which adds a thousand island-esque sauce. Burgers can be cooked medium-rare, well done or even mustard grilled by request. There's also a grilled cheese vegetarian-friendly option. When it comes to the tasty fries that I covet the most, you can ask for their level of done-ness but I think they hit the mark as is...though adding cheese or animal style to the fries is definitely worth the upgrade! Thirsty? Try a root beer float or Neapolitan shake! There's of course even more secrets out there but this review covers the main ones! Enjoy! read more

In-N-Out Burger - Burgers Near Me - Santa Rosa, California

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Just ran by to grab a milkshake for a friend in the hospital. Although Yelp listed the hours as 10:30 to 1, we saw a car at the order window at 10 so we stopped. They we just opening for the morning. The car before us ordered fries and a burger so we had a longer wait for them to heat the grill for her. The window staff were friendly. read more

Great In-N-Out location! Staff is friendly, and line moves quickly. Today they had two employees walking the drive-thru line taking orders. Too bad they can't take payments as well...may make things even faster! I agree with some of the other Yelpers...definitely better eating once you get your food, and not after getting home. Food is still good, just a little soggy, especially the lettuce. Love that they toast their buns. Their burger sauce is super yummy too! I like my burgers messy, so I do get a little disappointed when there isn't much sauce. I also like their thinner fries. They put just the right amount of salt on them. They even add a little packet of salt for those who prefer more. Quality fast food at a great price...highly recommend! read more

In-N-Out Burger - Two Double Double's and fries...yum! - Burgers Near Me - Santa Rosa, California

My favorite fast food place always a go to for me. Easy to get to this location and super fast service. Restaurant is clean as are the bathrooms and the parking lot. Special order items were perfectly made. Love me some in n out ! read more

If you know In N Out then you know. Not the best but when you're craving fast food it's probably the best in category. read more

In-N-Out Burger - Eating in! - Burgers Near Me - Santa Rosa, California

Really disappointed by this In-N-Out experience. Usually In-N-Out is one of my go-to fast food places but the infrastructure in this location is terrible. The drive-thru line clashes directly with the parking area which makes it problematic to get around. Additionally the person taking my order completely forgot a burger that I asked for and so they had me park and told me that someone would come outside to give it to me. Fifteen minutes go by and no one comes outside. And then I go inside and end up waiting another fifteen minutes for one burger. A grand total of thirty minutes because someone forgot to include my burger in the full order. Never coming back here again. read more

After my last experience, I called the Customer Survey number to explain what happened. The representative was very pleasant and sent me a gift card for a complimentary Double Double meal. I went to this location early today to get my meal to eat inside. As they were calling numbers and my number was getting close I walked up to the counter to see they had just placed the order in a tray when the young lady who was calling out the numbers just walked away. As my meal, sat no team member seemed concerned about getting the meal out. As I stared at my meal for over 5 minutes, an In & Out member who appeared to be in charge but on the phone called the young lady back to start handing out orders. My meal at this point was luke warm. When sharing the experience with my spouse, they stated "well that's on you, why did you go back to that location when you have already experienced how they don't really care". Unfortunately my spouse was right. I will be taking a longer drive from now on when I am in the mood for an In & Out burger. read more

Always a 5 star! Can never get enough in n out. The price is great and my family of 5 can eat for $40! And we don't feel like we just ate crap fast food. read more

What can i say? This food was absolutely life changing! I eat in n out and it's amazing. The workers are always nice and they almost always get my order right. Ok so i got a cheeseburger and fries. Scrumptious! The bun had a nice crunch and the fries were perfectly salted and not soggy. Soggy fries feel like when you have a sock on and step on a puddle of water, absolutely foul. So you did a great job on the fries and the burger. The coke here is super good to and i'm so happy they now have cherry coke because i like it!! It's also never to hot In N Out, which i appreciate. It's also never too cold which is good. The lights are on and it's nice because i prefer to not sit in the dark. 5/5 will be coming back because i always do. read more

PROS: - It's In n Out. - Everything is always fresh and delicious - Employees are of course always friendly and cordial. - You can't get better fast food anywhere else. CONS: - The parking lot here is HORRIBLE. read more

Never disappointed coming to this location. Service was great, food was good always is Dutchman's hot fresh, cheese melted nicely on top. A gentle man had fell with his drink the staff had a caution wet floor sign out in the area before the gentleman had fallen. Quickly preformed their job in cleaning it up in the process before completing another gentleman ignored the wet floor sign subsequently falling at his own ignorance. The staff was great in putting more signs up cleaning the floor again, ensuring the safety of others had a staff member stand in the area directing people around this area! Great job! Really great people that do hard work here!' read more

In-N-Out! Consistently fast and fresh fast food! The service at this location (as at most In-N-Outs) is friendly and warm. I was five days into fighting a virus recently and just needed some comfort food after days of non-stop liquids. The drive-thru line was long but moved quickly; there was a staff person in the line taking orders. He and the other staff I encountered were thankfully wearing masks. My fries were fresh and warm and salty, and just what I was craving. Normally I'd order a #2: a cheeseburger, fries and a fountain drink. On this day, fries did the trick and hit the spot. I don't eat fast food often, but when I do its In-N-Out! read more

I was hungry, it was lunch time and I had an appointment in thirty minutes so I stopped at the In an Out on Steel Lane in Santa Rosa. Food constantly above average for fast food. And it only cost me $11 for a double cheeseburger, ferrous fries and soft drink! The ambiance is consistently clean and bright. But Mauricio made my day. After I sat down and asked if I needed any thing condiments, refill of my drink, napkins. When I left he told me to have a nice day. I pay $100 at most restaurants and don't get that kind of service. Surpassed expectations. Mauricio was excellent but I must say whomever is training these kid is doing a great job. As I looked around there was a smile on every staff members face when dealing with a customer, ever when the customers were glum. I predict these kids will all go on to become successes with this kind of experience at In and Out. Thank you for opening my eyes to what you are really all about, customer service. Ché read more

Hubby and I stopped here on our drive from Eureka to Sonoma. I love In-N-Out. So yummy and we can't get it in Florida! The drive thru line was pretty crowded, but they did have someone out taking orders. We did want to sit inside, so it didn't matter for us but just wanted to make a point of that! I got the #2- cheeseburger (animal style), fries (animal style again) and a drink. Hubby got a double double animal style and a strawberry milkshake. He didn't like animal style (he's crazy, I know!) but enjoyed the burger once he scraped off the sauce. He liked his strawberry milkshake- pretty good for the price! Delicious and cheap food... what more can you ask for? read more

In-N-Out Burger - Cheeseburger on the left. Double double on right. Fries animal style in front - Burgers Near Me - Santa Rosa, California

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The food is made with very fresh ingredients. The kitchen is open and you can watch the staff preparing orders while you wait. I got the #1 double double combo and it is a big burger. There's so many toppings on the burger, fresh crunchy lettuce, tomato and I added onions. The sauce is not overwhelming and the patties are cooked juicy but well done. Great portion for the price. It's worth a visit while in Cali. read more

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The food is good, but the service needs improvement. I am a bit overweight, comes from working IT, but being called boss hog by the cashier was a bit harsh. Ambiance is what you would expect from an in and out. read more

Went back to this In n Out on our way home from Healdsburg and nothing has changed since my last review. My protein style burger was made poorly. I could barely eat it. They got my order wrong again. The bag our food was covered in food and grease. They only gave us one napkin for two people. All around bad service. Management should be reviewed. The quality is not the quality you expect. read more

Today I bought a double burger cheese. The meat was dry and overcooked and way too much salt.

We probably go here twice a week! It's amazing and the prices haven't skyrocketed as bad as everywhere else. I'm so glad they stand up for doing the right thing and serving their customers. The food is mouth watering and it's essentially a staple of California. Dining in brings back so many great memories. It's a win, win, win, for sure! Also a quick tip. If you want, you can order fires separately, and they will come out almost without waiting and you can be eating them while you wait for your burger. read more