Interesting In-N-Out design. Seems like they cater to drive thru sense there is no indoor seating. Order at a Windows and there is a wait. The drive thru has priority. Two of us had 2 cheeseburgers, 2 fries, a soda and chocolate milkshake. About a 10-12 mini lute wait and walk up windows wasn't very busy. Food was hot and fresh though. Limited outdoor seating with a lot of customers loitering. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

We did a double stop... this was stop #2. I was disappointed with the wait. We put our order in and there was only a few cars in front of us however for the few cars to be given their food took almost 40 min. I also asked for no napkins because they always throw them on top of the burgers so you have a napkin cheese burger... my request was denied and we ended up with napkin burgers.. you can do better my friends.. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

Good tasting fast food. Cooked when ordered and fries are cooked when ordered also. Great shakes and other food drinks. Fast drive-thru service. Walk up window service is available. Great overall whether you eat at locations that have either inside or outside seating or both at some locations, it is well worth going! read more

BEST IN-N-OUT in the IE! I've been dragged along to many locations by friends and I've never been wowed like I was during my visit at this location. I made a 1am visit after a long night of convention antics, I'm super happy I stopped by. I never once felt rushed or stressed, the drive-thru experience was seamless. I ordered a Double-Double meal with fries and a Diet Coke (I know, I'm dumb). Everything tasted great, the fries especially! The gentleman at the window was thorough and made sure everything was in my to-go bag. I noticed the tables out front were PACKED! I'm surprised this location isn't 24/7 as it's near the freeway and many hotels! I got a family-friendly vibe at this In-N-Out, I felt welcomed and respected. Note: This location has TWO drive-thru lines, I LOVE this idea. It certainly helped prevent traffic congestion. I was in-n-out for the first time in forever. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

By far 3rd time ordering from this location. So me and my lady and my son come here cuz the burgers are good but always cold . The servers and drive thru workers are attentive . But idk who is doing fries and burgers! SMH! I will be showing a picture of what I wanted from in n out , and a picture of what they really gave me . Charged me over $5 . Wish I could have taken a picture of the burgers . We were hungry so we ate them . Cold! Anyways there fries are probably the easiest thing to make! They couldn't get it right . read more

In-N-Out Burger - This is what they gave me !!! Smh. imagine going home and opening the box of fries . And seen something so embarrassing!!! - Fast Food Near Me - Ontario, California

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The service I got here was horrible, they messed up my order and when I had went back to tell them they offered to do a new one but then another lady came out telling me they could add what was missing from my order, they grabbed my burger and when I got it back it was cold. Although Angelina had given me a gift card I was still upset with the service I had received because my meal was unenjoyable. read more

In-N-Out Burger - Fast Food Near Me - Ontario, California

When in California, you need to go to In-N-Out Burger. In Texas all of the INO location are larger and newer but look the same. Same freshness, same great quality of beef on my burger with well done French Fries. This location was slammed with two lanes taking orders. But it did not take long to get my food and the staff were friendly and well trained? How do they do this? The consistency with the same experience in California as in Texas. Way to go INO!!! read more

Ok so this location in Ontario has been here for a hot minute but was just renovated not too long ago and it looks great! They've increased their outdoor seating to accommodate more guests and have a much larger drive thru and parking lot area. Their service is always fast and easy as Audriana assisted me in my indecisive for onions or grilled onions on my burger. (Hey its been a day..) anyway, she made it easy for me to just order what I want. Shes super friendly as im sure they all are. Also a great smile and i appreciated that. Thanks In n Out! (Its just off the 10fwy and Vineyard) read more

In-N-Out Burger - Outdoor seating - Fast Food Near Me - Ontario, California

My kid loves this place and we were staying nearby so we had to visit, once in the drive thru (left lane) and walk up. Both times were decent along with the food. Service was ok with the walk up taking a very long time. And you notice how long it is because you are just standing and waiting in the sun to order and pick up your food. Place was clean and we didn't see any trash anywhere. read more

It was 57°F on May 1, 2025 at 11:15pm in Ontario, California... I was waiting in a super long line for In-N-Out Burger: the iconic, brand name that probably will never come to Hawaii... Two windows for ordering were open, so it went relatively quickly... the workers are so efficient and friendly! Note: I think the crowd was made up of high school students with high energy. They were loud and hyperactive. I just stayed still... hoping to not get crushed... LOL! I ordered the #2 Combo Meal: cheeseburger with chopped grilled onion, Fries well done, and a refillable medium drink! I had to ask for a refill at the window because this location has no self-service area. I ate quite quickly because it was a bit windy outside. There's no indoor dining here. Uhg. I guess I would return if I landed at Ontario International Airport again - since this In-N-Out closes at 1am! read more

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In-N-Out on Vineyard version of flying dutchman with two whole onion grilled(burnt) ‍ read more

In-N-Out Burger - In-N-Out on Vineyards their version Flying Dutchman I asked for a Flying Dutchman with two whole onion grilled and one slice of cheese. - Fast Food Near Me - Ontario, California

I always love In n Out. No matter the location, employee, or otherwise. They make my food perfectly, treat me kindly, and provide exceptional service. read more

My first ever BAD REVIEW of an In-N-Out Burger. This is really hard for me because I LOVE this chain. This location has drive thru and OUTSIDE dining only. I prefer inside dining but not a deal breaker (I have eaten at other outdoor only locations and they were fine). This place is just super slow and UNORGANIZED. Stood outside in line for a few minutes and the line wasn't moving at all. Gabe up and got in my car and did the drive thru and that was slow too! Love the chain, will just go to a different location next time! read more

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This is the closest In-N-Out to my house. I love the quality of the food. And I adore the quality of customer service from every single employee I encountered, but it is In-N-Out and I have never had a bad experience anywhere even while traveling. This is the best all American Hamburger that can be bought and I pity the parts of the country who do not have access to the best burger in the world. read more

In-N-Out Burger - Hamburger and a Cheeseburger (grilled onion and spread only) combo - Fast Food Near Me - Ontario, California

it's my first time ordering an In-N-Out and I think it was my fault that I ordered it incorrectly and expected something else. When I called the customer service the rep was so professional and they spoke to the manager David and the next day I came in David made sure our order was correct and made right, this is the kind of Customer Service that I look for. David the store manager is the best! read more

Good value for what you get. Can't beat a double double with whole grilled onions and extras sauce. Got fries and coke

The fries are super dry and I returned it to get a fresh one ... it's the same thing hung and the burger bun is so burnt can't taste the meat!!!! read more

They did an excellent remodeling of this place compared to what it was. Bring your sunblock if you're sitting outside in the 100°+ temperatures. Guaranteed you'll be more cooked than your food. And you and your food will bake despite In N Out futile attempts to place a small roof over the seating area. I don't know who's brilliant idea was to not have a seating area enclosure with AC but obviously they don't live in southern California. Drive thru only unless you want your little buns to bake sitting outside. read more

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I love the food, truly, as a Californian and I've never been one to complain since In-N-Out has always been consistent but this location is arguably the worst I've been to. The first time I went when I first moved to the area my food came out lukewarm/cold. Keep in mind that I can walk here from where I live so there is no reason why the temp should have been what it was. Corporate at the time reached out to me and apologized which I appreciated. I went today and found a straw wrapper in my burger. I was given my drink with the straw already in my cup so I know for certain it wasn't my own doing since I didn't have a straw. Initially I thought it was the wrapper from the burger but the labeling on it was definitely from the straw. I think I'll be going to another location going forward since 2 bad experiences is a not a good look. read more

Amazing experience at In-N-Out! The service was outstanding from start to finish. The girls outside taking orders were fast, friendly, and very kind, which made everything move smoothly. When we got to the cashier window, I was really impressed by Madelyn. She was handling payments and going back and forth between both windows super quickly. I loved how efficient and focused she was, it honestly amazed me how fast she moved while still being pleasant. She truly stood out. I really hope Madelyn gets a raise and continues reaching her full potential because she's doing an amazing job. The food was also well prepared, fresh, amazing, and very tasty. Overall, the workers here are incredible. Keep it up, In-N-Out! read more

Speaker did not work. Stayed in a long line to order at the window and had to wait at the parking lot. Very disappointed

Delicious burgers and love the fries. Can't beat the price for how good everything tastes. Location is outside only seating but does have drive thru. read more

I have been here a few more times since my last review and I am happy to say that the service has improved. Haven't had any issues with my order lately and the food tastes much better. read more

Best in n out burger I've had in a while!!! Everything was perfect. Staff were super nice! And the line moved fairly quickly for a Sunday night! read more

The atmosphere is always fun and because it's busy you meet a lot of people. The food is always good, all of 5he restaurants I've been to have been great. The employees were professional read more

Best drive thru cashier ever! I did not have to repeat one item or tweak what I wanted...as in lite ice and grilled onions. The left side drive thru took more than 10 min before we reached the window to pick up our order. The burgers were great. The fries were not, no bueno. They looked and tasted like they were from the bottom of the warmer. There was not one fry larger than an inch and a half long. They were all super crunchy, not a soft fresh normal sized fry in the boat! Such a disappointment. We can't afford to eat out much. So when we do it is with great thought about what and where we will eat. I'm very bothered by the quality of my fries vs what I spent on them. I'm sure the wait time contributed to them being cold. But you can visually see those little baby fries are not what should be served by In n Out! read more

In-N-Out Burger - Worse fries I've ever had at In n Out. Cold and every one was overcooked crunchy. - Fast Food Near Me - Ontario, California

First time at In-N-Out in years. Still delicious and fresh. Fries were well done and nice and crispy. Forgot how filling a double double is, but it sure satisfied my craving with the fresh lettuce, tomato and onion. Went to walk up window and had everything within five minutes. Great service. read more

This is my favorite in n out. Everything always tastes so good and the service is always so friendly and fast. Thank you to Madelyn and Oliver for their help tonight! read more

First and foremost this location is great & staff is great as well. But this is the second time coming and for some reason the 7-up has a weird after taste. Not sure if it's the filters but hopefully it gets fixed overall great quality. read more

Animal style double double with extra grilled onions! So cheesy, with that classic American yellow cheese, combined with those crunchy sour pickles, the tangy ketchup and that signature creamy special sauce. It's an orgasam for the mouth. The fries I always get well done, extra crispy! They have no indoor seating at this location and a very long car line. We we served quickly enough though and found a table. It's always very crowded here but that burger is phenomenal, plus we got chocolate milkshakes as a treat and I was on cloud nine. If loud ambiance bothers you I suggest eating in your car or taking it to go. Definitely worth it!!! read more

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The food is always good here, always hot and the cheese is perfectly melted. I always add the whole grilled onions. A lot of people don't like fries from in n out but they're honestly ok. Milkshakes are always so good too. The service is good, they're super friendly. Depending on the time you go will honestly depend on how fast you get the food. The place is always super chill, just burgers and vibes. read more

In-N-Out Burger - Double double with whole grilled onions - Fast Food Near Me - Ontario, California

Drive through took pretty long on a weekday at a decent hour. We didn't order anything wild. But they put like 6-10 pickles on our burger we don't mind pickles but that's a lot. Fries as usual tasting like cardboard but we tried to dress it up with some ketchup. read more

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Went here, got promptly ignored while they helped people who came in after me, it was absolutely dead save for 2 or 3 other cars, reverse out of the drive thru after 5 minutes, go to the window, get prompted to come to the window, get glared at by the woman taking an order, I start to make an order and she sternly tells me to hold on, takes another order and walks off. Leaving me at the window. It wasnt even busy. At this point they either had some issue with me or were itching to leave. Went to the one by the mills and got better service. Drove back by shortly after they closed, everyone was gone from that location, no cars in the parking lot 15 minutes after close. This location apparently is bad mid week according to some other people I talked to. Only good on weekends. The Mills location came in clutch. Just go there instead of here mid week. read more

Who ever was on fries this evening around 7pm, THANK YOU! we always ask for fries "extra well, no salt" and we typically get fries that are a little stiff but still very light. Today my pregnant wife's craving was satisfied! The fries were golden and super crispy! Just how we love them. Been way too long since they were made perfect. The burgers are usually consistent tho. I got 2 tonight. Don't judge. read more

In-N-Out Burger - Extra well fries - Fast Food Near Me - Ontario, California

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THIS IN N OUT IS FINALLY BACK! They been open since Aug 23, 2024 and they did an amazing job of reconstructing it and make it more customer friendly! There is plenty of parking now that is not being blocked by the drive thru line like at every other in n out, they have an indoor/outdoor feel patio that has plenty of shaded area to eat, and let's not forget the service and food, TOP NOTCH! I order a Double double animal style with Raw onions and animal fries and I've never this particular hamburger look like this. It was clean, fresh, and full of flavor! The animal fries had a good spread, to grilled onion ratio and the root beer was very "rooty." The location is kind of hidden off the 10 fwy, but once you find it, you'll want to go back again and again! 5 STARS for construction, ambience, and service...oh and of course, their impeccable food! Will be going back again for a shake! read more

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Been craving for in n out all week. Debated back and forth if I should get it.. I gave in and ordered a double double animal style and a double double protein style.. o was quite disappointed at how salty they were.. what a let down.. I've never had it tasted like thus before.. maybe it's this location as I am only passing by on the way home read more

It's weird to see an all outdoor in n out! This location is more apt for the drive thru and not so much for the walk up orders. It has two drive thru lanes on each side of the building. The ordering plain and simple. Had no issues with the meal itself just know this has no inside services. There is nowhere to get extra ketchup or refills on your drink. If you need a refill you have to walk back across the drive thru lane to get a refill. read more

Always the best stop for a quality burger at a good price. My fiancé got the #1 (double double with fries and a drink) for $10. He normally orders an animal style burger but this time he went with a regular double double and added onions. He said it was a great choice to mix things up from his usual. The place was very clean inside, everyone was having a great meal and enjoying company. read more

In-N-Out Burger - #1 with onions - Fast Food Near Me - Ontario, California

Natalie at the drive thru was super friendly and fast. Love this in n out and it's right down the street. Much better with the remodel

I've finally returned to the legendary burger chain of the West Coast after a 12+ year hiatus. I wish this location had an indoor section with AC. Everyone was trying to stay in the shade section since the umbrellas weren't doing anything. I got a 3x3, fries and a diet coke. Lots of crushed ice in that soda?! Definitely need the animal sauce on the fries! Man, I wish this was in NYC. The burgers at shake shack are for ants. read more