This review is for Lisa at corporate. 1(800) 786-1000 Outstanding customer service. I was very satisfied with the outcome of my situation. Here is what took place. June 08 / 2026 Time I ordered in drive through was 5::26 PM. In Glendora In-N- Out Burger. Ordered: 2 Double doubles animal style, 2 fries and 2 strawberry shakes. Total $ 26. 47 When I arrived home: My husband said did you order a cheeseburger? No I ordered my usual a double doubles animal style animal style. Well you got a cheeseburger really I was so disappointed plus my food was cold. I called corporate immediately and spoken to I believe Lisa, just so understanding, empathetic, caring. Great representative of In-N-Out Burger. Because of this representative we will visit again. To make it right she offered 2 vouchers. So nice of her and I didn't expect anything in return. My husband and I were so surprised at this offer. We thank you so very much. We still haven't used the vouchers yet but soon. Thank you corporate to resolve the situation and the poor customer service drive-through in GLENDORA. Thank you, see you soon. read more

In-N-Out Burger - Double double monster style and crispy fries. - Fast Food Near Me - Glendora, California

This In-N-Out is almost always busy but then again, which location isn't?! Staff is friendly as always and any other fast food place can't beat freshly made burgers and fries for a good price even if they're quicker! It can get tricky in the drive-thru lanes as the way the place is located you can be stuck blocking an entry/exit way during rush hours. The parking is a bit small too, especially when there's a lot of people enjoying their meals in their cars. I suggest parking at the chic-fil-a next door and walking over if you can! read more

My go-to spot for freshly prepared burgers. Love their Double Meat and Animal Fries! Customer service is nice and super efficient. My order has never been incorrect the numerous visits I've dined here and gone through drive thru. Comfort food spot! read more

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This has to be a running joke at this location cause every time I ask for extra lettuce they give me less than the regular amount I legit got two small pieces. Mind you this was also happening before the lettuce recall. & today some of my fries were RAW/Uncooked. It's really irritating when you pay for something & this being a franchise you'd expect more. Like this used to be my favorite in n out and it would hit every time now they like legit don't care. read more

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Excellent and efficient drive-thru service, employees at this location and ALL In-N-Out Burger locations were professional, friendly, and helpful. My food was DELICIOUS, and my diet lemonade was refreshing. I was in and out in less than ten minutes. I love it! read more

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In addition to being our nearest "inside-dining" In-N-Out, this location is always well-staffed and clean. My only real complaint is getting in and out (no pun intended) of the damned place! I'd love to see them add an entrance/exit exclusive to In-N-Out ONLY (not linked to larger, signaled shopping center entrance). No worries, folks, its accessibility doesn't affect the burger quality, staff courtesy, and value of Cali's favorite burger chain; all three are on point! Always fresh burger patties made the way you order 'em - what a hamburger's all about! read more

In-N-Out Burger - Photobombing my wife's vegetable-phobic single with a REAL burger! - Fast Food Near Me - Glendora, California

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Great Professional Friendly Service from Diego, Glad to see that employees still know how to treat guests, The Food was Great Hit the spot first time at this location. read more

In-N-Out Burger - Last Bite - Fast Food Near Me - Glendora, California

This location is always busy, but the staff makes sure to have excellent customer service, and the manager keeps the establishment running efficiently. James was especially professional and friendly during the dinner rush today, creating an enjoyable and welcoming environment. His customer service was greatly appreciated. read more

Doesn't even need a description, everyone knows In N Out is GOATED. Delicious food as always!

In n' out is a staple. It is fresh and relatively much more healthy as an option. Pro tip: order extra everything! We have stopped by this in n' out several times on our road trips along the coast - during the day, late at night, you name it. It was good. Reliable. read more

In-N-Out Burger - Veggies with my Hamburger! - Fast Food Near Me - Glendora, California

Another great location. I see this one all the time because it's near my favorite AMC to see all my weekly movies. But until now I had just gotten dinner at some of the other dozens of food joints in the area. As always, my favorite order still hits. There's something about a Double-Double, mustard-fried, both onions, and cold cheese that pleases me so. Just the fact you can customize your burgers to the nth degree is always appreciated. They have great service here; seeming to even bear the wait time I get at my local location. I also noticed they don't try to talk over you here when you try to order like my local spot does. They wait to ask their questions or for clarification until after you order. I love that. That's good training. My local spot loves to ask for clarification immediately when they're questioning something. It's rather rude. The space is nice too. It's a bit bigger than mine or it least feels that way. read more

In-N-Out Burger - We had too much time to find for ourselves Double Double, mustard-fried, both onions, & cold cheese from #InNOut - Fast Food Near Me - Glendora, California

Such a great experience doing the kitchen tour with my kids! The staff was amazing at answering all their quirky questions and making the presentation super engaging. The food was 10/10 (that magical spread is a must-try!). Love seeing a local spot support education like this. We'll definitely be back! read more

In-N-Out Burger - Counter - Fast Food Near Me - Glendora, California

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The food at this location and In-N-Out is always great. I felt like I had to Yelp tonight as we were being looked after by Deandra who really helped clean a table, constantly checked in on us and took our trays. She was very obliging, and even refilled my Diet Coke for me. She couldn't stop smiling as I was observing her, and she was just walking around, trying to be helpful. I've never seen this level of service at In-N-Out, but I loved it and thought I had to call it out. Thank you. read more

The best place in town ! Everything . We enjoy going there with our family and enjoying the burgers and fries !! The best shake everrrrrr!!

Have my granddaughter visiting. Two days in a row we went to the Lone Hill/Glendora store; once drive through (8/27) and second day (8/28) counter. Your employee Emily Williams was the face at food pick up first day.....and at counter second day. What a happy and overall nice person. Great smile and efficient ....but just a great feel good person. My granddaughter made a comment first visit about how she like her. So second day was a real treat.....and we let her know. Food always good....but great employees always enhance the visit. We are for sure "team Emily". read more

I'm so annoyed and disappointed with the service at this location. We literally avoid it because of the long lines and poor customer service but today it was convenient so we stopped by. I ordered the same thing I always do and it's never an issue anywhere else. I ordered 3 Flying Dutchman's whole grilled wrapped with chopped chilies. They didn't add the chop chilies. When I went back to say something they just slapped wet ass chilies on them with a bunch of chili juice all over the tray soaking the flying the Dutchmen's. Of course I said something again and they switched the tray instead of fixing the order. I then simply just asked for my money back. I don't understand why they couldn't just fix their mistake. It may not sound like a big deal but to a pregnant woman with cravings it's a big deal! read more

The food here is good, and you can always count on it to hit the spot. The employees are pleasant and helpful every time I visit. While the lines can get long (a sign of how popular this place is), the staff keeps things moving quickly and efficiently, so the wait never feels too bad. Definitely worth it every time! read more

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I enjoy the service and how the food is well cooked and how simple the menu is. I like how ambiance the experience was when I recieved my order inside and how friendly the workers were. I honestly don't know much to say other then I love eating their quality cheeseburgers that made with love. My favorite thing on the menu is the Animal Style fries, Double cheeseburger, and strawberry smoothie. read more

decided to get quick eats at 12am. asked for well done fries and i got my fries and they weren't even the tiniest bit crispy and they were all shackled together like it wasn't well prepared out of the fryer. It's probably just one of those days and everyone's tired and wants to close already. They usually always give good food here. Place is always usually clean. Just a good atmosphere in general. Next time just make my fries crispy tho gang read more

Food was delish and consistent as usual. Service quick and friendly. Ambiance clean and tidy. INO doesn't disappoint. Good job!

When it comes to burger, In -N-Out, it is my husband #1 favorite place and comfort food. The Double- Double cheese burger is the irresistible burger for everyone in my family. The Animal style fries with cheese is also very flavorful and delicious. I believe It is a pleasant meal for many people including my family. The Drive- thru is very convenient. Yes! Sometimes the line is crazy, but the staff try to do their best to move the line faster. The conclusion is nothing can go wrong with any burger from In-N-Out! Perfect food, fast service, great taste and affordable price! read more

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Love In n out ! Can never go wrong w a Flying Dutchman & animal fries but it's a challenge now. The owner is family oriented & supports her employees above & beyond. Thank you @ In-N-OUT But it's not their fault prices have skyrocketed. :/. It's the person in sac who increased min to have excuse to cr8 more infl@tn. Time to see. It's up to you to stop the problem or make it bigger. How much you want to pay for a burger ? 30 ? Plus 20 for fries ? Thank you @ In-N-Out for holding on as long as possible We appreciate you ! Keep up the good work & support. read more

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Great location! Always clean and staff is always so wonderful. Food come south perfect every time.

Last night I had another craving for In-N-Out french fries. After getting Costco gas, I drove on over to this In-N-Out to get my fries. Drive-thru line wasn't too bad. It starts with 2 lines and then they merge into one line. What a clever idea especially when space is limited at this location. The lady who took my order was pleasant. The gentleman who collected my money was nice. The lady who handed me my fries was friendly. Staff is usually top notch at In-N-Out. I got three fries no salt extra crispy and a water. Unfortunately, my extra crispy fries were not that great. I don't know, but every time I ask for extra crispy, they don't turn out well. Fries were oily and had lost its natural potato texture. They were tough fries. Very disappointed. Hence, 3 stars. I'm not going to ask for extra crispy fries ever again at least not at In-N-Out. Just stick with the original way they make their fries! read more

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Why not have a late-night dinner? We all know the menu is delicious, but today's visit was extra special. DEVIN!! My God, I hope management reads this. What a great guy! He greeted us with a cheerful "Hi, how are you?" and not just us but every customer he helped as the front cashier. His energy was contagious, and he truly made everyone feel welcome with his great personality and genuine care. It's rare to encounter someone who takes customer service to the next level, but Devin does it effortlessly. He wasn't just going through the motions--he made us feel like valued guests. It's clear he enjoys what he does, and it reflects in every interaction. If you visit this location, look out for Devin--you'll leave with not just a great meal but a memorable experience too. Management, please acknowledge this shining star! Oh yeah, and there's plenty of parking, a very clean location that wasn't so busy where you had a line wrapped around the building, and we were able to find a table right away. Our order was perfect, smiles all around. :) read more

In-N-Out Burger - Happy place - Fast Food Near Me - Glendora, California

Food was amazing , service was very friendly , and ambiance was quite lol we were the first ones to dine in lol. Overall our lunch was very satisfying and still very affordable only 8.95 for cheeseburger plus fries and drink read more

In-N-Out Burger - 8.95 for cheese burger and reg fries . 2025 - Fast Food Near Me - Glendora, California

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I was really put off by my experience at the pickup window. The employees asked which drink I had ordered, then opened the lid, put their nose right over the top, and sniffed it to identify it before trying to hand it to me. It was not only my drink either--the worker was opening multiple drinks, sniffing them, and placing them with the correct orders. That was extremely unhygienic and unacceptable. I called customer service right away because this kind of food handling should never happen. I did not feel comfortable taking a drink that had been handled that way. I hope management addresses proper food safety and customer service practices. read more

I was craving for a burger at this time and hot their #3, which included no cheese burger, French fries and a medium drink. I wouldn't mind if their prices went up for 2-3 dollars BUT the burgers got thinner or they put a scanty amount lettuce in the burger. Quality is still good but the portions is good for a kids meal! read more

The food was delicious. Hot and cooked well done burger and fries. Service was really busy but our food arrived fast and hot and fresh. It was very busy there. I love the fast pace and busy environment where every one is enjoying their food and talking to each other. read more

In-N-Out Burger - Cheeseburger and - Fast Food Near Me - Glendora, California

The Young White guy who was helping hispanic guy at the drive thru around 1:48 Thursday was rude. Buddy looked at my sister weird because I was here first and the car on our left came late before 3 cars behind me and still went ahead of me. read more

Always the best in the west. Extremely perfect. Food service finally knows is always immaculate every story read more

I went to the In and Out location in Glendora, CA. I ordered a #3 (single hamburger with fries and a drink). The order came up to $9 and some change. I handed the cashier (young hispanic or caucasian female) a $10 bill. The cashier proceeded to run the $10 bill through a little slot to check to see if the bill was fake. Immediately I asked the cashier did she think the $10 bill was fake? The cashier replied they have received fake $100 bills. I replied, but I handed you a $10 bill. I then sat down and watched the cashier with the next customer. Next an elderly hispanic woman ordered and handed this same cashier a $20 dollar bill, the cashier accepted the $20 bill without running the bill through the same counterfeit check as she did my $10 bill. When I asked the cashier why didn't she check the hispanic woman's $20 bill to see if it was real, she attempted to lie and say that she did. I informed the cashier I was watching her the whole time and that she did not check the other customer's $20 bill as she had done my $10 bill. This is just another example how black men are profiled in every aspect of life in this country. Needless to say, I never go to another In and Out in life. read more

Thank you, In N Out for the amazing service you gave to my mom and grandpa on his 90th birthday!! We enjoyed tour drive thru experience. The line was mild 8 or so cars ahead. The line moved very fast. So friendly! We mentioned we were there for a 90th birthday cheeseburger at the birthday boys' request. Everyone gave best wishes and love. Amazing team. Great food. Much thanks. Forever addicted. read more

In-N-Out Burger - Happy 90th birthday, Raul Gomez! - Fast Food Near Me - Glendora, California

We went thru drive thru and ordered three ch bgrs, one mustard grilled, one 2x3 protein style with buns on the side. They charged us for an extra veggie bgr- for the buns we asked to be on the side. Had to have them redo the order at the window and they couldn't understand the protein style with buns on the side. Then we get the brgrs and on the mustard grilled there was only a table spoon of lettuce on it! That's why my husband ordered his protein style with buns on the side because they are barely putting any lettuce onthe brgrs these days. Good thing I checked before we left so asked for a side of lettuce. All the burgers we dripping and soggy by the time we got home and had to grill the buns so they would be edible. Maybe we won't go thru the drive-thru next time. See pics: read more

In-N-Out Burger - Soggy burger with tablespoon of lettuce, 1 slice of tomato, 2 pickles - Fast Food Near Me - Glendora, California

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For as long as I can remember this is the fast food hamburger king. I always order the 4x2 (four patties and two cheese). Don't forget the fries! This location is no exception! read more

Who hasn't had In-N-Out?? The only "slight" negative about every location are the lines whether your walking in or driving thru to order, the lines can have you seriously waiting beyond 20 minutes but the burgers are well worth the wait. Nom, Nom, Nom...craving satisfied. read more

In-N-Out Burger - Double Double, extra cheese, grilled onions :0 - Fast Food Near Me - Glendora, California

My burger was hot & delicious and just as I ordered it. Service was slow but that's cuz the Dodger game just finished & everyone headed there to have a post game burger & celebrate the win! Everyone was happy! read more

Always a great burger. Parking is a little tight at this location but can't go wrong with a So Cal original.

This location tends to be pretty quick. The workers are very friendly and helpful. The food is always nice and hot. The fries are always cooked to perfection. You can get a little loud in there especially if you go during school lunch. As typical in and out goes, the veggies are always fresh. The meat is cooked properly and the bun is toasty. read more

In-N-Out Burger - Drive thru. - Fast Food Near Me - Glendora, California

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Food is always good but honestly I asked for spread and chilies from this Indian looking girl and you could tell she got bothered I was thinking like damn it ain't coming out your paycheck read more