The flower arrangement was beautiful. I thought I had my friend's latest address until In Bloom contacted me. Contacted my friend and was provided her current address. So happy In Boom, let me know. Flowers were delivered and my friend loves it. A picture of the flowers was even sent to me by In Bloom after delivery. Wow! I'm very impressed. Thank you so much for your excellent customer service. God bless you and Happy 250th Birthday, America! read more

In Bloom Flowers - Flower arrangement my friend received today, her birthday. - Florists Near Me - Carrollton, Texas

OLD, fridge burned, wilting FLOWERS. On MOTHERS DAY. I understand they are busy on Mother's Day so I ordered and prepaid 4 days ahead of time for pickup. I arrived punctually at pickup time which was the same time they opened. When I walked in three employees were noticeably rushing to create arrangements. I was greeted, I told them my name, they ran over, grabbed my flowers and handed them to me and ran off again. I was so disappointed. You could tell the poor things were NOT FRESH, had been made days ago and had been sitting in a fridge for a long time. They had freezer burn and were wilting and browning all over the edges, with noticeable places where the badly wilted leaves had just been yanked off but large petal shards could still be seen. It's Mother's Day, I know you're busy but this is the one day you need to get things right. Will not order from here again. Such poor value for the price I paid for it, and where else was I going to go get a replacement last minute? Are the people who ordered last minute getting a better value since their flowers won't be dying in a fridge for days? This place needs to do better, so disappointed. My mother pretended not to notice but I knew she could tell these were old flowers. read more

In Bloom Flowers - Browning wilting edges - Florists Near Me - Carrollton, Texas

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I failed as a mom today Forgot to order corsages for my daughter and her best friend as they planned to go to prom together. I rushed into In Bloom off Hebron and Taylor saved the day!! She made me two corsages an hour before closing time and helped make these young girls night special with this beautiful touch! Thank you! read more

In Bloom Flowers - Corsage - Florists Near Me - Carrollton, Texas

I received the most amazing flower arrangement! I ordered a custom arrangement and when I received it the gentleman that delivered it could see that I was a little disappointed. The flowers were beautiful but not what I had tried to describe. He offered to return and replace them with a new arrangement. They did, and I was completely satisfied! Amazing customer service!! I will definitely use In Bloom for all future orders. read more

If you need the perfect thing in a hurry, you can count on In Bloom Flowers. Great selection. Great value. Flowers arrived looking exactly like they were pictured on the website. A+ read more

I have an update to this incident. The company rectified their mistake and sent a new bouquet to my friend the next day and it was beautiful and perfect. read more

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Was traveling internationally when I wanted to send over flowers to Dallas. After some research, I landed on In Bloom Flowers, a local florist. Their website was easy enough to navigate on a phone, reasonable prices, and fast delivery -- what's not to like? I ordered at 11pm EST for delivery the next day, and it arrived around 1:30pm EST. Got an email when the flowers were delivered, which was nice. Recipients loved the flowers and sent photos. The flower arrangements looked just like the pictures online! Would buy here again. read more

These were beautifully arranged for a funeral. The 92 year old mother of the deceased clapped with joy in the midst of her grief. read more

In Bloom Flowers - Flowers for a funeral. - Florists Near Me - Carrollton, Texas

Quick delivery. Exactly like the photo. Highly recommend The prices are very transparent. read more

In Bloom Flowers - Birthday flowers. July 2025 - Florists Near Me - Carrollton, Texas

When asked for advice on color scheme and flower layouts employee responded with a very condescending tone. Great service over here

I called 2 days ago and wanted to order a corsage. The girl on the phone asked when prom was & suggested I not order over the phone so we can pick our own ribbons. That's fine.... So I asked if we should head that way, we're only 6min from the store. She said "no, just come the day before prom, you'll be fine." Today is the day before prom we walk-in and they are sold out of corsages. The part that made me more upset other than the misinformation & misdirection on their part AND this being a once in a lifetime experience for my child, it was the lack of empathy and list of excuses and nasty tone of why it's basically "too bad for you, not our problem" attitude. Had I not said over and over this is just wrong and I did my part to plan ahead and called etc. the lady would NOT have gone the extra mile to suggest their sister store in Plano... WHY not apologize and try to help problem solve and provide some good ol' customer service especially when the oversight was on your establishment? Why wait for my kid & I to go down the rabbit hole of devastation to offer a viable solution? Why make your misguided actions a customer's PROBLEM?! Service, empathy & kindness is just not a thing anymore these days. If you can find another florist I would suggest taking your business there. On a side note - loved the ladies at the Plano location. read more

This is our florist! When I missed a deadline to have funeral flowers delivered to Knoxville TN, via the funeral home link, they coordinated everything! Stephanie was patient, kind, and kept me informed read more

In Bloom Flowers - This is what the florist in TN delivered based on the description given. - Florists Near Me - Carrollton, Texas

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Flower quality. I ordered a dozen yellow roses for my wife's birthday. When they finally got here there was one DEAD with zero pedals the rest with the exception of a few were wilting and only lasted 2 days. Needless to say my wife wasn't impressed. Plenty of other florists close so won't even consider them again. read more

I ordered via the funeral home obituary website link which ended up being through Teleflora. I used the largest available spray option of $215 to request for yellow roses with pink and white flowers (instead of all pink) because it was for a male relative. I asked to order $250 worth of flowers (totaling $313+ due to tax, delivery, service charges) to get a fuller/larger arrangement. The arrangement ended up being delivered (9/26) the day before the requested date and appeared less than the option advertised - certainly it wasn't fuller/bigger as expected for the higher payment made. Maybe they weren't expecting for me to find out as I'm not in state and couldn't attend. I had to make another order for a service in my area (Orange County, Ca) the week after (gave the same amount of notification) and received a much fuller arrangement of roses and orchids for $300 total cost that was delivered on the requested 10/4 date. I understand the cost is different for different businesses/regions, but I should have at least gotten a fuller arrangement than the advertised chosen option since I paid for more flowers. I did make a complaint to Teleflora and received a 25% discount. I am writing this for awareness and accountability to future customers. read more

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The staff was extremely friendly and helpful at first. We were in a tight situation with a wedding less than a week away, and they initially agreed to store our flowers and assemble the arrangements and bouquets. We received a quote and made payment. However, two days later we were informed that despite prior approval from the director, the owner reversed the decision and declined the service because the flowers were not purchased through his business. This last-minute change caused significant stress and disruption during an already time-sensitive situation. read more

In Bloom Flowers came through! I learned from previous experiences that ordering flowers through online brokers can be a hit-or-miss venture. I have ordered robust bouquets before, only to have some scraggly arrangement delivered. So now, I look for florists local to the recipient and work directly with the local business. In Bloom Flowers in Plano came through and sent a gorgeous sympathy bouquet on my behalf. The delivery person even took a photo of the flowers being delivered, and in real time! I was not expecting that. According to the recipients, the pictures don't do justice to the arrangement. Thank you In Bloom Flowers. read more

In Bloom Flowers - What we ordered and what was received. - Florists Near Me - Carrollton, Texas

They never disappoint! On time, great customer service, beautiful arrangements. I can't imagine ordering from anyone ese!

flowers did not arrive on time for the birthday. They were two days late same flowers as in the photo however, the arrangement of the flowers could've been better. Overall disappointing read more

In Bloom Flowers - Florists Near Me - Carrollton, Texas

Same day delivery on Mothers Day. Design done by the florist. Couldn't be more pleased. They did a fantastic job. New go to. read more

In Bloom Flowers - Florists Near Me - Carrollton, Texas

Good news... arrangement delivered on scheduled day Bad news.... arrangement fell over in the car and all the water ran out. vase was empty, greeting card was soaked. Delivery person was "glad you are home...sorry, vase fell over. I was going to go to a neighbor and get some water.. She then handed the vase to me and left like she owed me money lovely read more

Not knowing a local florist in The Colony area, I read some online reviews and was impressed with what I read about the customer service/satisfaction of "In Bloom" flowers. I placed an order for a get well bouquet to be delivered. I received an email showing when it was delivered. My friend texted me a photo of the arrangement and said it looked beautiful. It was also delivered early in the day, which was a plus. Thank you for making this a great experience, and I will no doubt use your service again, since I live outside of the Dallas area. read more

Superior service !!!! I placed an order in the later afternoon the day before my granddaughters birthday- her bouque of flowers were delivered mid-day the next day - and they were beautiful !!! YES I highly recommend this very professional, family run company ! read more

The flowers were gorgeous and appreciated the delivery being timely and the doing what was needed to make it happen from staff! the flowers were gorgeous from all price ranges. read more

Beautiful arrangement. Great value, great delivery service, great everything. My wife and I love the arrangement.

I received a beautiful bouquet from my daughter for my 81st birthday yesterday. it was delivered that morning but I wasn't home so I called when I got home and they were delivered later that day. it was a busy day so I put them on my dining table. this morning I went to water them and noticed some of the roses looked a bit dry and there was a broken stem. I took some pictures and thought about sending them a message. I changed my mind cause I figured they might have been in the truck after the failed morning delivery. I git a call this morning from Claire checking to see how I liked my bouquet. I told her about the condition. she apologized and said they would replace them right away. I was really amazed. you don't see this kind of customer service anymore. I recommend this store for all your floral needs. read more

Great customer service. Fantastic attention to detail! Will recommend to local Texans

Worst thing about ordering flowers online is being catfished by the photos! That DIDN'T happen here at In Bloom! I ordered a dozen white roses (my bestfriend's favorite) to be delivered to my friend at work but wasn't sure if they'd be able to deliver before she got off at 5pm. I saw they had a phone number you could call/text so I texted their number to ask if they could guarantee delivery before 5pm and they responded prompty, informing me they try to deliver to businesses by 1pm, which was even better! The flowers arrived by noon and they were beautiful! A week and a half later, they've bloomed more and even more beautiful! Wonderful experience with them and excellent customer service. Thank you In Bloom! read more

In Bloom Flowers - A week and a half later, flowers are still beautiful! - Florists Near Me - Carrollton, Texas

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Oh my goodness.... When I saw the photo of the flowers I was blown away how pretty they were and that they matched the picture exactly! The value of the flowers were above and beyond gorgeous and worth the cost. Thank you very much! My MIL LOVED the bright birthday surprise! Oh I need 5 more stars! read more

Thank you In Bloom Flowers for your quick action today delivering a beautiful arrangement to my employee, this was a same day request and within a couple hours I received a picture of my employee holding her flowers with the biggest smile, thank you so much! read more

In Bloom flowers was great to work with, made a beautiful floral arrangement and delivered it very quickly. We will definitely use them again. read more

The customer service was outstanding!! I ordered late but the beautiful flowers and chocolates was right on-time. My wife was very happy. "Happy wife,Happy Life". read more

Absolutely beautiful designs & wonderful customer service from the manager Irene and staff!!! Made my life easier for sure! Highly recommend! A+++++++++ And love the Jellycat stuffed animal selection!! read more

In Bloom Flowers - Absolutely amazing designs and wonderful customer service!! Awesome gifts and selection!! Thank you!! - Florists Near Me - Carrollton, Texas

Great selection. Excellent service. On-time delivery. My niece was very excited to receive. Thank you! read more

In Bloom Flowers - Florists Near Me - Carrollton, Texas

My go to florist for all occasions. Great product and customer service. I have used their services m times and have been pleased with the quality of the flowers. read more

Ordered a flower arrangement for a Celebration of Life and the beautiful arrangement arrived on time and looked really fresh with a beautifully designed arrangement. The staff were friendly and helpful. A great neighborhood small business. read more

The Flowers ordered were grander than originally thought generating complements of amazement.

I ordered flowers to my friends house, and my friend was the one who received them at the door. The man who delivered the flowers was caught on her ring camera commenting on her body in an inappropriate way and making comments about the swimsuit she was in and made her very uncomfortable. Terrible service, very creepy remarks from someone thrice her age. read more

Stunning bouquet and even better customer service. I live out of state and order a bouquet for my mother's birthday. I put in the wrong address and they promptly called to get the correct address. Then, the bouquet they delivered had some petals that looked to be browning (which we later came to understand it's the type of flower that does that) and I emailed the company just to let them know since my mom mentioned it and seems disappointed. Jennifer, the manager, explained the situation with the particular flower AND offered to send another bouquet, which she did the next day. It was stunning!! The designer also wrote an apology note to my mom and sent chocolates. They made her day!! And made me so happy. It's rare to have a company go above and beyond to make things right, but they did it without even asking. I'll alway be ordering from them going forward and would highly recommend. read more

In Bloom Flowers - First bouquet - Florists Near Me - Carrollton, Texas

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Lovely flowers for my sweet Aunt's birthday! Thank you for getting them to her. I live in Houston and ordered online. read more

In Bloom Flowers - Florists Near Me - Carrollton, Texas

Very Mad ...!!! They just ruined I perfect surprise for my daughter... she turned 21 today , she has never received flowers before so a taught it will be nice to surprise here ...the delivere was to be after a specific hour when she's there ... so they delivered about 2 hours before the time at here job .. and the surprise was ruined... the hole point a wanted is to surprise here will she was in ... and not receive them telling here ... hey you got flowers and there are in the... I don't know but I think that's not fare ... very Bad customer service... ??? read more