I saw Dr. Anderson (Bryan is how he introduces himself) for a nasty cut on my foot after stepping…read moreon a broken bottle. He stitched me up with minimal pain and a gentle hand. He's a very attentive and considerate doctor. Down to earth and a genuinely kind human being. I highly recommend Dr. Bryan! The wait here is usually very short and the staff are always friendly and caring. I'm so glad to have Alliance nearby.

I expected to sit there for hours based on previous experience with other urgent care centers. I…read morewas pleasantly surprised to get in and out in 31 minutes. Staff was direct, to the point and friendly enough. Hopefully won't need to go back bit I definitely would if necessary

Awesome experience. The front desk guy was so nice. The nurse got his job done and the doctor was…read morevery nice and understanding. No complaints. I almost didn't go due to some of the reviews. I will go back if I need help. A neighborhood neighbor

I can see why the reviews are bad. I'm always optimistic and always give places chances but…read moreabsolutely not! Walking in, the receptionist Geraldine was very condescending. Very rude disrespectful. I walked in and said we are here for my son's appt that we did online. She immediately asked in a very disrespectful way "who" while giving me this annoyed look and I proceeded to hand her the papers and she didnt say anything. She acted like she was busy when there was no one else but us. It was empty. We still had to wait a long time to get seen. However, Fabian the MA was very caring and respectful. The PA was amazingly nice the only reason I'm giving them a 3 star of because of the MA and PA.

ER care was top notch. Amazing staff, massive shoutout to my main Nurse Kristi P. She took care of…read moreme and went out of her way to make sure that I was comfortable. Plus she made sure my pain was under control.

This was the worst emergency room experience we have ever had. My husband was in severe pain and…read morenearly passed out, yet no one showed any urgency or tried to assist him sooner. We waited in the lobby for almost three hours before he was finally attended to. I also felt that the reception staff treated us unfairly and made us feel discriminated against. Their lack of compassion, professionalism, and concern was extremely upsetting--especially during a frightening medical emergency. No patient or family should ever be made to feel ignored when they are asking for help. I would not recommend this emergency room.

I'm not a fan of doctors, or doctor's offices. This concept and this staff may have changed my…read moreattitude for good. Wonderful experience! Pleasant, caring, professional staff. Highly recommend.

I've been going here for a few years and the front desk staff is just so bad. I went in for an…read moreappointment and forgot to get a refill so I called and they are making go back in even though they just saw me and had all my labs drawn. At the VERY least ask my dr if it could be done. All about the money here and so I guess it's time to find a new place. I can't spend all my time here, every visit is at least two hours and that's with an appointment.

Overall, quick and painless. Was able to check-in and be seen right away…read more The pediatrician and staff were all friendly and professional. If we need to get our son in during the weekends, this is definitely a go-to.

worst service to the practitioner denied my special needs under age son service because he did not…read moreconsent. her face looked disgusted was not empathetic at all. She denied service and no accommodations was made. Left and went to an actual hospital.

I had a great experience with Gabriela Flores, PA‑C. She was thorough, patient, and took the time…read moreto explain everything clearly. I felt listened to and never rushed. She has a calm, reassuring presence and made my visit much more comfortable. I appreciate her professionalism and the care she provided. Tiana, the medical assistant, was fantastic. She was friendly, efficient, and made the check‑in process smooth. She treated me with kindness and helped me feel comfortable during a stressful appointment. Great energy and very professional. Fernanda was extremely kind and professional during my visit. She handled everything smoothly and made me feel comfortable from start to finish. Her calm demeanor and attention to detail really stood out. She's an asset to the office.

My experience with this office has been nothing but unprofessional and disorganized. My boyfriend…read morecalled to schedule an initial appointment and was never told he needed to fast for the labs they planned to run. When we arrived, they charged us for an office visit just to take his vitals....nothing else could be done because he wasn't fasting. We had to reschedule and pay for a second visit, something that could have been completely avoided if the receptionist had given basic instructions during scheduling. When his bloodwork results came in, nobody contacted us. We had to call the office ourselves only to be told his vitamin D was low and that a prescription would be sent to his pharmacy. Weeks went by and the pharmacy had no record of anything being called in--in fact, he didn't even have an account there because the office never sent the prescription in the first place. When I reached out to the doctor, she told us to "just buy it over the counter because most insurances don't cover it." Insurance was never the issue!!! We simply wanted the prescription that THEY told us they were sending. When I asked what dosage is needed to take and what exactly to buy OTC, I received no response at all. This office lacks communication, organization, and basic patient care. Save yourself the frustration and go somewhere that actually values your time, money, and health.

I have been coming to NextCare Urgent Care in Litchfield Park since we moved to the area and, until…read moremy last couple of visits, had always had positive experiences. Unfortunately, after my most recent visit, I will not be returning. On Saturday evening around 7:15 p.m., I had a frightening near-choking incident while eating steak at a restaurant nearby. The piece of steak became lodged in my esophagus. I could breathe, but I was in pain and completely unable to swallow liquids. Having never experienced anything like this before, my husband, our friends and I had no idea what type of medical care was required. Because NextCare was directly across from the restaurant, we went there for help and guidance. We explained the situation to the receptionist, who went to speak with the provider. When the NP came out, it appeared she had been told that someone was actively choking--which is not what we had said. She immediately seemed irritated that the situation was different from what had apparently been relayed to her and commented that she had come out because she thought someone was choking. We explained again that I had a piece of steak stuck in my throat, could breathe but could not swallow anything, and simply asked whether this was something they could help with. Her response and demeanor were incredibly dismissive and condescending. She told us that she couldn't refuse to help me, but that they did not have the equipment necessary to treat a food bolus and that I needed to go somewhere that did. She repeatedly emphasized that she couldn't refuse care or tell us what to do, to the point that an already frightening situation became unnecessarily uncomfortable and embarrassing. I completely understand that an urgent care may not have the equipment or specialists necessary to remove an esophageal food bolus. That is not why I am leaving this review. A simple, compassionate response such as, "I'm sorry you're going through this. Unfortunately, we don't have the equipment here to safely treat this, and you need a higher level of care," would have been completely understandable. What I cannot understand is treating a frightened patient with irritation and contempt simply because they walked into the wrong level of medical facility while trying to figure out where to get help. Healthcare professionals encounter people who are scared, in pain and unfamiliar with the medical system every day. Compassion costs nothing. I left feeling embarrassed for having even walked through the door at a moment when I was genuinely frightened and needed guidance. I ultimately did require hospital care for the food bolus, which only reinforced that seeking medical attention was absolutely appropriate. Unfortunately, the way I was treated at NextCare during that process has permanently changed my opinion of a location my family had trusted for years. After this experience, we will be finding another urgent care for our family.

The office staff is less than competent and apparently the office manager isn't really concerned…read moreabout that. I was seen by a PA who I felt did a good job, but there were problems with paperwork and follow-up with me and with SimonMed. The end result was I had broken bones in my hand for a week that didn't get proper treatment because the office staff didn't follow up. One interaction I had with a staffer was so sub-par that I asked for the name of a supervisor to contact. My thought was no just about my complaints, but rather that if someone with a serious condition got the same level of (sub par) treatment as I did, there might be serious consequences. They need to up their level of service. The email I sent the manager has gone unanswered. That speaks volumes.

Hands down best urgent care service in Goodyear! Staff is always friendly and the doctor on call…read moreeach time has been patient with me and takes the time to listen. This is the only urgent care I will use in Goodyear!

This Urgent Care was a life saver for us today. Our 6 month old grandson became increasingly sicker…read moretoday as the day went on. When we saw him repeatedly pulling on his ears today, we knew we needed to bring him for urgent care. My daughter especially liked that she was able to make an appointment on line. She was pleased to be able to schedule the appointment for 2 hours later. This urgent care looked very clean and staff were professional. Medical Assistant Danielle was amazing and efficient. Our real hero, though, was NP Alisha. She was OUTSTANDING and quickly diagnosed Carter with a severe double ear infection. Alisha was everything a NP is supposed to be. She was knowledgeable, emphathetic and approachable. I HIGHLY recommend this clinic!

The office is clean, the desk staff are friendly, the location is easily accessible and (with an…read moreappointment) wait time was one minute! The provider was compassionate and respectful. Prescription was sent to my local pharmacy. Based on my experience I definitely recommend Alliance Urgent Cate in Goodyear.

Great service took me in right away. They gave me a shot I didn't even feel anything…read more They were very friendly since I went with a lot of pain The doctor explained to me the procedure and my options. I dropped a bag of bricks on my toes The nail was black around the edges. The toenail looked awful The pain has gone away and is healing. Thank you to everyone there at Urgent Care.

This is a very convenient Dr office close to home . But this time it's all about Labs or lack there…read moreof . Lol Would you want your blood drawn by people who look asleep ? The lady was kicked back at the window head back feet up. And the guy was resting his head on the counter and well you guessed it resting , must of been a hell of a day . Showed up three times and no labs . Oh well always tomorrow. Well tomorrow is here after showing again and getting no where I finally called banner health only to find out they do not take orders from outside doctors and after 5 time and I did explain to them it was a outside doctor never once communicated to me that they couldn't do it . Wasted a ton of time and now it back to starting over . Over all clean , convenient, friendly sleep deprived employees.

They just can't consolidate their feces! Especially Dr. Willis staff. In my opinion, they are…read moregrossly incompetent. STRONGLY DO NOT RECOMMEND!!