this is my "go to " car service for Denver I started using…read moreseveral years ago when I had a flight cancelled and needed a ride. they helped me out right away Easy to book Very reliable Cars are excellent. Always water Drivers are the best. Jay is great. They are safe and prompt. I one hundred percent recommend this service

They had a mis-communication resulting in not picking us up as scheduled for a ride to DIA. John…read morepromised to reimburse us for any expense we had in getting to the airport and for parking. We have received this credit, and John has offered a free ride for a future booking as additional compensation.

TERRIBLE EXPERIENCE - Far and away the worst service I've ever encountered…read more (1) There were multiple errors when trying to book rides with them; (2) they offered zero flexibility when schedules shifted slightly due to a major snow event that caused all flights to be grounded; and (3) when trying to discuss options, service rep was rude and proceeded to charge me for two full trips across the state that I was never able to use (so no rides ended up happening & they didn't allow any rescheduling or refund in any manner). Highly recommend using other companies as this organization is a mess.

Moe's service was excellent. He is kind, professional and prompt. As soon as you land you are…read morecontacted and informed what to do. I highly recommend Moe's safe driving skills and service with a smile.

Joe was great! He arrived early -- as did my flight -- then patiently waited because we got stuck…read moreon the ramp because of lightning nearby. Once that passed, we got to our gate ... but then baggage took for-freakin-EV-er (which is why I hate checking bags) Bottom line: I got to the curb more than an hour after our plane landed ... but Joe was there, in good humor, and didn't charge for the extra waiting time (neither of our faults, but many car services do). Joe had bottled water to sip and things to read (if I hadn't wanted to chat), but I was quite happy to talk. He was entertaining and informative on our ride into Denver, and even suggested a way to get to a Rockies game that was going on that night if I'd wanted to go. For just a couple of bucks more than a nasty cab, Total Transportation made me feel welcome and important -- even if Joe was in a Hawaiian shirt and not a dark suit. Would definitely use Total Transportation again...

Based on all the reviews Joe looked like the way to get to the airport for our 8:30 a.m. flight…read more I've made better choices. Possibly the most unprofessional service ever. I called Joe directly to check his price the morning before our flight. I was told the cost was $65. His price of $65 (watch this number) was comparable to others, and I booked him. He requested I send all my credit card information to him via text message. My friend was a bit queasy about sending all that information via text, but I did it. That turned out to be the least of our problems! Joe told me we needed to be ready by 6:30 a.m. to get to the airport on time. We were waiting out front at 6:15 a.m. 6:30 a.m. rolled by and no sight of Joe. At 6:35 I called Joe. The call went to voicemail. Nervous. I then sent a text message. He called me at 6:37 to say he was about 15 minutes away. At 6:52 I get a text saying 2 minutes. He finally shows up a bit after 7:00!! The Denver airport is 30 - 40 minutes from downtown. I'm very upset. He apologizes profusely, and says his alarm didn't go off. Good thing I called him. He tells me he is going to give me a discount on my credit card. Needless to say, we did not tip him. We get to the airport to find the longest check-in line anyone has ever seen at Denver! It seems the whole town is flying this morning. We barely make it to our gate as the plane is beginning to board. Joe sends me a text telling me he is going to give me a 50% refund. That should be half of $65, right? I check my credit card charges, and I discover he charged me $80!!! I send him a text message to ask why the charge is $80 not the $65 he quoted me. He replies and tells me the $80 includes his tip!! WHAT?? A $15 tip I was not told about when I booked?? That is a 23% tip. I'm a good tipper, but 23%?? For a ride that almost made us miss our plane? To his credit he did issue a full refund of the $80. If Joe is going to run an airport shuttle service, he needs to get a better idea of how to run a business. He is a very nice older gentleman, but this was almost a disaster for us. I suppose everyone screws up once in awhile and oversleeps. I was actually ready to forgive that, but the $80 charge when he quoted me $65 with no mention of the automatic $15 additional tip put me over the top of my patience. If you take the chance on Joe, be sure you call him when you get up in the morning to give him time to get out of bed and arrive on time, and ask about that 23% tip!

I like this limo company because they make the transaction easy. You can reserve everything right…read moreonline which is HUGE to me. I'm not a fan of calling to make reservations anywhere. It generally takes longer, you might be on hold, have to talk to more than one person, and too often a piece of information gets lost or misunderstood. "Oh Lord, please don't let me be mis...understood." [sorry...couldn't resist that] Anyway...I tried another company first. One with a longer history and many, many five-star Yelp ratings. But they didn't have a reservation capability on their website. So I called. And got voicemail. And gave up. Checked out DIA Limousine and they had it ALL online. I reserved, paid, and got an email confirmation. All in one day. Okay so the driver showed up 20 minutes late on a Sunday afternoon for pickup to the airport. But he called and let me know way ahead of time. It happens. Nice, clean, comfortable car and professional driver. No water (suggestion DIA...add a bottle so your competition has no edge over you) but we'll let that slide. I wasn't thirsty anyway. The coup de grace came when I was dropped off at the airport. I thought I might have to sign a form or something or maybe even reproduce my credit card. Nope. "Already taken care of when you reserved, sir", came the reply. Nice! I'll start here next time I need a lift to the airport.

We used DIA Limousine last fall. Our driver showed up exactly on time. He was dressed in a suit and…read morewas very pleasant. He offered us bottled waters and a copy of USA today. His car was spotless. He drove efficiently. Not too slow and not too fast, and he seemed safe. He made pleasant conversation when we asked questions and left us alone when we conversed with ourselves. We pre-paid online, but I called just to verify. I didn't want to chance him not getting our "order." The company did call us back a few hours later to confirm. I would recommend this service, and have, several times. Price was reasonable.

Dale is the best. #1 concert driver and my go-to! Always safe, prompt, great communicator. Highly…read morerecommended!

Dale, the owner is great. I use them often. They are very responsible and always on time.read more

The driver was always on time and gave us precise directions on how to find him at the airport. He…read moredrove safely and at our destination helped with luggage. Highly recommend! There is a bottle of water for each passenger, a welcome relief!

TL;DR - Satisfied with: last minute change accommodation, friendliness of driver, cleanliness of…read morevehicle, communication with driver directly prior to pickup. Dissatisfied with: driver safety, communication with reservations (not being able to get ahold of anyone right away - they are very forthcoming that it takes them some time because they are on the road much of the time). I made arrangements months prior to get a ride from COS to a nearby hotel. Unfortunately, my flight was delayed and I missed my connecting flight. My only option was to take a flight to Denver (DIA) and get a shuttle from there instead. Thankfully, Mike was able to find me a ride with Dyanna. They were very accommodating. My ride was with one other passenger. I didn't mind sharing. It was difficult to get in touch last minute because the people answering phones are also the people driving. I'm really glad that we were able to make it work last minute, but like other reviewers have stated, communication could be better on that end. The only solution I see is to hire someone to be answering phone calls and texts and then dispatch the drivers. This is a very small business though, so perhaps Mike hasn't found that to be a possibility financially. Again, they made it work, so I am decently satisfied. On pickup, I found the driver, Dyanna, pretty easily because she was specific about which door number they would be picking me up. If you are flying DIA, it's simple. Follow signs for baggage claim once you step off the plane, then follow signs for ground transportation, then go to the 6th floor for Door 604. Dyanna communicated well upon pickup, asking for a description of myself so she could find me, then texted me her vehicle and when she was coming up the ramp. She was friendly as well. She told us about the area and made some suggestions about things to do. She asked us about ourselves. It was good conversation. She also has an extra USB port if you need to plug in your phone. My complaint though (and the reason for the three stars) is that Dyanna needs to drive more safely and carefully. She displayed a bit of road rage and got up to speeds of 90 mph! (Perhaps this is how people in CO drive? Doubtful, as she was passing a lot of people and tailgating them.) She made several comments of frustration about people not going fast enough and driving in the passing lane. I totally get it. I think we've all been there before. However, when you're driving professionally, you have to be on your best behavior. She also got off the freeway to avoid traffic (fine), but then on the side road people weren't going fast enough for her. She passed once it was legal but got dangerously close to a cyclist during a bike race/event they were having today. That's really unacceptable to me. She must not have seen him prior, but that's not really relevant as she shouldn't have made that driving move in the first place while driving customers. While I appreciate the urgency, I felt unsafe several times, and I'm really upset about the danger to the cyclist. Finally, her phone magnet that holds it to the mount kept falling off her phone and she fumbled with her phone five times (not exaggerating) while driving us. Someone had mentioned that Mike had snacks in his vehicle. Dyanna had water, which was nice. Snacks would have been really exceptional though as I was pretty hungry from the flight. Price for DIA to Colorado Springs was $55. Price for COS from a place in Colorado Springs is $35. Price from DIA was right. Price from COS was cheaper with Uber/Lyft.

We had a great time using the RR Express from downtown to Red Rocks for a concert! This was such a…read moregreat way to meet people and party/tailgate to and from red rocks. There was an additional benefit of pick up and drop off from the top parking lot, which allowed us to bypass the hike up.

From the owner: Connecting People, One Ride at a Time Sometimes, you want…read moremore than a shuttle service, and we are the transportation company that will go the extra mile for you. Since 1985, Red Rocks Express has been the reliable choice for anyone looking for transportation in the Denver metro area and throughout the state of Colorado. Whether you need to move a large group or just yourself, you require a lift to the Denver International Airport, or you want to enjoy a scenic tour, we are your convenient and affordable solution. So relax and leave the driving to us. You can rely on our all-weather fleet and experienced drivers to provide the excellent door-to-door service you deserve. We service all downtown Denver hotels and Denver Tech Center hotels. We will get you to all of Colorado’s incredible destinations, like our winter ski resorts and our renowned outdoor recreation areas, camps, and ranches.