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Imperial Hobbies

4.3 (11 reviews)
ModerateHobby Shops
Closed 12:00 pm - 5:00 PM

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3 years ago

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6 years ago

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2 years ago

Great selection and variety. Staff was friendly. Unfortunately for older or not so common products you're paying eBay prices.

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3 years ago

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Review Highlights - Imperial Hobbies

They have RC models, board games, role playing games and of course models of cars, tanks, planes and even built models.

Mentioned in 3 reviews

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3.8(32 reviews)
8.7 kmRiley Park
$$

great staff, deep stock with lots of room to demo games, and play with friends. i enjoy the…read moreTournament support for local conventions.

Attempted to process a return with this business and was told they require the original till…read morereceipt--despite the fact that I presented an itemized receipt that clearly shows the full transaction details (date, items, price, and payment), which is exactly what a till receipt reflects. This requirement was never disclosed at the time of purchase, even though I specifically asked about their return process. Instead, after the fact, they pointed to wording on the receipt that says "receipts" (plural) as if that somehow retroactively justifies refusing the return. That is not transparent policy--it's moving the goalposts. In standard retail practice, an itemized proof of purchase is sufficient to process a return. Most businesses understand that the purpose of a receipt requirement is simply to verify the transaction. When a customer provides clear documentation that does exactly that, refusing a return on a technicality is not policy--it's avoidance. I have been a professional shopper supporting small businesses in this city for eight years, and I have never encountered a store using this kind of tactic. It comes across as slimy, unprofessional, and frankly dishonest. What's especially disappointing is that I've spent thousands of dollars here over the years. Instead of honoring a straightforward $300 return with valid proof of purchase, they chose to damage a long-standing customer relationship. Because of this experience, they've lost a loyal customer. I will also be advising other shoppers in my community to avoid this store due to what appears to be bad-faith and poor business practices. I cannot recommend a business that treats customers this way.

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Imperial Hobbies - hobbyshops - Updated July 2026

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