New to the Philly area, I needed advice on what solar installer to contract with. I met with Meenal…read moreRavel, an advocate and educator with a group called Solarize Southeast PA. Among other services, they vet solar installers each year and Exact Solar was consistently one of the best. I was already aware of Exact Solar because they are listed in several national industry groups. Contracting with Exact Solar seemed a logical choice for installing a 30 panel, 9.9 kWp system on our garage roof. I reviewed my emails with Exact Solar co-owners Mark and Dara, over the months during the lead-up to the 2019 installation, and saw a long list of my questions and their answers. They always responded to my many questions promptly and accurately. Dara put together estimates of the system's output, the point at which the system would pay for its own installation (11 years). Any questions I had that had to do with system performance or the National Electrical Code went to Mark or to Vlad, a master electrician who designs each of the systems and is operations manager. Installation of a solar array is an impressive series of steps. Early on, Jackson, a technician, came out with a device to measure sun and shade on the garage roof. He determined that a black walnut tree would interfere substantially with system performance. After I had the tree removed Jackson came back and re-measured the surroundings for a go-ahead. Jackson showed me how his instruments can infer the extent of sunlight every day of the year based on a single day's several measurements. His measurements provide the basis of Dara's long-term cost and payback estimates. Exact Solar presently has two installer teams, both reporting to Vlad. My sense is that management and the installers respect each other and work well together. My team was headed by Nick who is also outstanding to work with. He, along with Jeremy, a crew member, always "did the right thing". Like running a very long power cable from my detached garage to the house. Running a very long cable means fewer wire-nut connections, and less chance of failure over time. But it's cheaper and easier to link together shorter, leftover lengths of cable. When they were installing exterior conduit, Nick would confer with me where to put them so they'd be less noticeable. If Nick had any question about the system's design, he'd call Vlad without hesitation. Vlad is a natural teacher, soft spoken, thoughtful and expert. Exact Solar has a culture of safety. Much of the time crews are on roofs and ladders, inherently dangerous places to work, and keeping workers safe is where everything starts at Exact Solar. The crew worked carefully, methodically, and cooperatively, without rushing. For Mark, Dara, Jackson, Vlad, Nick and Jeremy, bringing solar power to our communities is a passion, a mission in life, and a commitment to a viable future and not simply a business. If I had a chance to do this install over again, I would not change a thing. The system works perfectly, the design was correct, and the install was skilled and careful and oddly enough, it's fun to monitor it. I feel I have, with Exact Solar's help, contributed to the sustainability of our community.

I had received a quote from their designer in Florida ???. It was laid out for 17,000 kwh…read moreground mount. $54 000. They were scheduled to come out for electrical panel checks. All Square D installed by union electrical company. I had contracted Davey Tree company to have a 50 tree oak tree removed and any branches interfering with the sunlight exposure a day before their visit for final details. I get an email from the designer in Florida for my commercial property in Delaware stating they were not licensed in Delaware. A BS answer. They advertise on their website Delaware. They checked the codes here for the design. They may have been in business for 21 years but like a local surgeon stated " you're only as good as your last case. That rank a zero.

I had EMT replace my roof and facia capping. From start to finish the customer service I received…read morefrom EMT was phenomenal. Frank initially handled my inquiry in regard to finances and product selection. He was extremely thorough and patient; I was very indecisive in what I wanted and never felt pressured or rushed to make a decision. Moving forward the team was top notch and their professionalism really stood out. I was given a date and time the crew would be there to start the job. Sure enough the work crew arrived early, beginning the project at the stated time, not just pulling into the driveway. The crew executed the job with perfection and cleaned up well. They went the extra step to replace some things that were not part of the work order, showing their genuine care for their customer and attention to detail. Ed maintained great communication with me throughout the job and answered all my questions and concerns before, during, and after the project. I would not hesitate to recommend EMT to anyone who is looking for good quality workmanship, top-of-the-line material, and all at a reasonable price.

Here we go. So let me start from the beginning. I was approved on July 5, 2024 to get my roof and…read moresolar installed. I provided all my documents and they did not call or send me anything until November. I almost forgot about it, very bad customer service and very bad communication.

Incompetent salesman came to my home, couldn't answer questions, insulting, left in a huff…read more Southeastern PA.

We signed our contract in beginning of May. Installation occurred in August. It is now almost…read moreFebruary and we STILL do not have a working system. Every time we reach out they keep blaming the city of Philadelphia for not inspecting it. Eventually we got suspicious and we dug into permitting records, which showed that they didn't even have the proper permits to install! They are failing to uphold their contract. All we have are useless panels on our roof, damages/cracks from their installation, and loss of thousands of dollars. DO NOT RECOMMEND.

Horrible service! No communication! Fail to provide what they promised. Put on our panels and…read morecrickets from them. Months later and still not on. Keep giving runaround and do not want to assist in anything. Stuck with their panels and no service and they won't even remove them giving us the opportunity to go elsewhere. Absolutely the worst company ever! Do not use them trust me! Wish I would have done better research and read reviews prior to using them.

Do not even attempt to apply to this place. Their hiring and training department is nonexistent…read more Their staff are just horrid, and even if they hire you, when you go in for your first, they tell you that they don't have a training department so you'll have to come back in two weeks to a month if they do come around to it. Unprofessional understaffed and just a sad example and excuse of a company hopefully they go out of business so this doesn't happen to anyone in need of a job.

Think long and hard about doing business with these people i have had system issues for a year and…read moreget no response no calls and no one shows up after the fact. these people are MIA!