New to the Philly area, I needed advice on what solar installer to contract with. I met with Meenal…read moreRavel, an advocate and educator with a group called Solarize Southeast PA. Among other services, they vet solar installers each year and Exact Solar was consistently one of the best. I was already aware of Exact Solar because they are listed in several national industry groups. Contracting with Exact Solar seemed a logical choice for installing a 30 panel, 9.9 kWp system on our garage roof. I reviewed my emails with Exact Solar co-owners Mark and Dara, over the months during the lead-up to the 2019 installation, and saw a long list of my questions and their answers. They always responded to my many questions promptly and accurately. Dara put together estimates of the system's output, the point at which the system would pay for its own installation (11 years). Any questions I had that had to do with system performance or the National Electrical Code went to Mark or to Vlad, a master electrician who designs each of the systems and is operations manager. Installation of a solar array is an impressive series of steps. Early on, Jackson, a technician, came out with a device to measure sun and shade on the garage roof. He determined that a black walnut tree would interfere substantially with system performance. After I had the tree removed Jackson came back and re-measured the surroundings for a go-ahead. Jackson showed me how his instruments can infer the extent of sunlight every day of the year based on a single day's several measurements. His measurements provide the basis of Dara's long-term cost and payback estimates. Exact Solar presently has two installer teams, both reporting to Vlad. My sense is that management and the installers respect each other and work well together. My team was headed by Nick who is also outstanding to work with. He, along with Jeremy, a crew member, always "did the right thing". Like running a very long power cable from my detached garage to the house. Running a very long cable means fewer wire-nut connections, and less chance of failure over time. But it's cheaper and easier to link together shorter, leftover lengths of cable. When they were installing exterior conduit, Nick would confer with me where to put them so they'd be less noticeable. If Nick had any question about the system's design, he'd call Vlad without hesitation. Vlad is a natural teacher, soft spoken, thoughtful and expert. Exact Solar has a culture of safety. Much of the time crews are on roofs and ladders, inherently dangerous places to work, and keeping workers safe is where everything starts at Exact Solar. The crew worked carefully, methodically, and cooperatively, without rushing. For Mark, Dara, Jackson, Vlad, Nick and Jeremy, bringing solar power to our communities is a passion, a mission in life, and a commitment to a viable future and not simply a business. If I had a chance to do this install over again, I would not change a thing. The system works perfectly, the design was correct, and the install was skilled and careful and oddly enough, it's fun to monitor it. I feel I have, with Exact Solar's help, contributed to the sustainability of our community.

I had received a quote from their designer in Florida ???. It was laid out for 17,000 kwh…read moreground mount. $54 000. They were scheduled to come out for electrical panel checks. All Square D installed by union electrical company. I had contracted Davey Tree company to have a 50 tree oak tree removed and any branches interfering with the sunlight exposure a day before their visit for final details. I get an email from the designer in Florida for my commercial property in Delaware stating they were not licensed in Delaware. A BS answer. They advertise on their website Delaware. They checked the codes here for the design. They may have been in business for 21 years but like a local surgeon stated " you're only as good as your last case. That rank a zero.

I've had an issue with our solar system for over a year and had been searching in vain for someone…read morewho could advise me on how to fix it, until I contacted Paradise Energy Solutions. Alex was able to give me the information I needed and a game plan for how to get it fixed. I can't say enough good things about him. Five stars for Alex and Paradise!!

A solar installation company has yet to be chosen because they either respond initially and then…read moreghost me or do not provide a single point of contact for the entire process. Paradise Energy Solutions is being given a five at this point though because they have been *very* helpful so far, AND, they have been an excellent communicator. The communication so far has answered ALL the questions I've had and committed to furthering the process should they be chosen.

Our business was broken into at 3am. This company came out and boarded up a window the size of 12…read moreby 16 inches. They asked for $550 dollars to be paid right then. The technician said the glass would be installed in a few days and the $550 would go towards the glass. They sent a quote 2 weeks later after we called several times at different business hours and could never reach an employee, only the answering service. When we finally spoke to an employee she told us the repair would be another $650 on top of the $550 we paid for a piece of plywood. We checked two other companies and the repair quotes they gave were under $500. Instead of telling us that the boarding up would cost $550, which we could have done ourselves for $10. Or telling us that there was an additional fee for immediate service, they misled us to secure the job and told us that the deposit would go toward the completed job and then told us that wasn't the case. What a lousy thing to do to people in an excited state of mind when a break in just occurred.

I work with many property managers in Philadelphia. Rabinowitz glass always comes up as a great…read morecompany.

Incompetent salesman came to my home, couldn't answer questions, insulting, left in a huff…read more Southeastern PA.

We signed our contract in beginning of May. Installation occurred in August. It is now almost…read moreFebruary and we STILL do not have a working system. Every time we reach out they keep blaming the city of Philadelphia for not inspecting it. Eventually we got suspicious and we dug into permitting records, which showed that they didn't even have the proper permits to install! They are failing to uphold their contract. All we have are useless panels on our roof, damages/cracks from their installation, and loss of thousands of dollars. DO NOT RECOMMEND.