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    Immaculate Roofing

    4.7 (153 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Immaculate Roofing

    Roof inspection

    New roof installation

    Roof repair

    3 More Services

    Roof replacement

    Reroofing

    Skylight installation

    Immaculate Roofing Photos

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    Recommended Reviews - Immaculate Roofing

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    If Yelp had the ability to give 10 stars, that's what I would give Immaculate Roofing. Allow me to explain. I don't trust most contactors. I don't like most contractors. I put them on the same level as personal injury attorneys and people that kick dogs. And most contractors, if they're honest with you, will admit even they have been ripped off by other contractors. If you're reading this review and are considering using Immaculate Roofing, you probably feel in angst (like I was) deciding which contractor to choose. The author Hunter S. Thomson wrote this about the music business and I think it applies to the contracting business as well, so I've changed a few words. "The Southern California residential contracting industry is a cruel and shallow money trench, a long wooden hallway where pimps and thieves run free and good men's wallets die like dogs. There is also a negative side" Immaculate Roofing is the complete opposite of above. The owner of Immaculate, Derek, and his right-hand man Joe and office staff (Hello, Linda & Diana!) are amazing - Everything was done with 100% adherence to CA State Contractor Board rules in dealing with residential customers regarding payment schedules and change orders. Rare! -- From my first meeting with Derek he gave me ideas and options, gentle guidance and most importantly, knowledge. Never once did I feel like he was trying to bump me for extras. He explained the pros and cons of everything without a "you're dumb if you don't do it this way" attitude like most contractors - Pro Tip: If a contractor tells you sternly, "I've been in the business for XXX years! and this is the only way to do it!", it's actually code for "I've learned this is the best way for me to make the most money from you in the shortest amount of work time." All the workers were great. It was obvious each person knew their role and they all seemed to like each other. They worked at a steady pace with complete confidence and professionalism. No one was playing grab-ass. They were there to work and I'd say the average age of the workers was mid 30's to early 40's - Pro Tip: If the workers that show up at your house appear to be in their late teens or early 20's, there's an extremely high probability you're about to be screwed. Young = inexperienced and cheap to hire. The foreman Joe is also a true professional and handled all my questions, and I had a ton of them, like a master juggler. Never once dropping the ball. If I sent a text or left a voice mail, it was almost always answered within an hour or less. Never once during the entire process did I get a "Opps....we forgot to tell you" type of surprise. No one ever showed up unannounced. I was always given at least a 24 hours heads-up of any work to be done. Demo crew, underlayment, vents, flashing, shingles. Perfect. Probably the best ay to express my happiness with Immaculate is I actually ENJOYED writing them checks. Thank you Immaculate Roofing. My only regret is I don't have another house for you to reroof.

    Wrapped Trailer
    Paul H.

    Immaculate Roofing is one of the most professional companies I've ever done business with. The owner Derek and his crew are on point in every way. They show up looking very professional, shirts tucked in, clean cut! Even their work trucks and trailers are professionally wrapped! I totally see why their name is Immaculate, because that's everything that they are. Great product selection on Roofing and solar options and amazing customer service. And this business is totally accredited on so many levels. Tons of awards inside their showroom which is also IMMACULATE! This is my lifetime go to for anything roofing or solar related. Thxs again Derek for providing me such a great experience.

    Just go find yourself someone else to put your roof on. 7 year roof and it's now leaking! Their no solar panel clause will come and bite you in the butt even if your panels didn't cause the leak in the roof. We had them try and stop the leak 3 different times where they charged us $500 to repair it until they could get out here to "fix it". By the way I NEED A REFUND! I was told by another roofer the peak was installed incorrectly and that the roof was leaking due to the fact this company neglected to lift the A/C up off the roof to put shingles down. Even if they did supposedly lift the A/C unit off the roof they should have screwed in the bolts straight and not crooked! They didn't take responsibility for their mess up on my roof. We have been getting the run around about scheduling conflicts and for two months now! This began in December and they yet to fix our roof it still leaks! It has cause inside damage thanks to their negligence and here it is February and still in the same if not worse position. As someone who takes customer service very serious in. my own business, I would never ever recommend this company to anyone. Once they knew it was not the panels they should have sent someone out and gave us a deeply discounted rate to fix and repair our roof. But like I said I don't trust stingy customers.

    New skylights and Solar tube fixtures
    M B.

    Immaculate Roofing, their name says it all! When we first walked into the Immaculate Roofing show room little did we know that their owner and manager Derek Gonzalez would prove to be more than just a roofer, he held our hand through a major renovation at our home in Woodland Hills. Our challenge was to replace an aging roof, redesign the HVAC system, and match California meter spotter requirements for a new panel. Derek also offered us an option for solar energy, and we collectively decided it would be worth waiting while we got these major changes made. Every step of the way Derek's crew acted professionally arrived on time worked hard for a full day and allowed me to observe their work. If only other contractors and providers of services were this professional. Eddie, Immaculate's job supervisor, he's also a craftsman with carpentry. He was able to repair our mid century modern home in places where the rafters had dry rotted and were no longer attractive. Immaculate Roofing also recommended other contractors, HVAC, electrical, and stucco workers all of whom were excellent. In addition the home needed new gutters which were provided by Immaculate through professionals that they carefully vetted.

    Can't believe this was left like this.
    Crystal H.

    (Before the edit, I'd like to address the response left by the owner.) A couple of errors I'd like to respond to: 1. The addition of the Consumer Protection Guide was missed? Seems like the type of oversight to avoid when instructions were quite clear. It was only given to us prior to the solar being turned on because it HAD to be. However, the guide said that we should get several bids before accepting one. I was forced to lie when signing, stating that I had shopped around for at least 5 other bids before settling on Immaculate. What could we do BUT sign if we wanted the solar turned on? 2. You communicate with Michael, correct? So then you should know that he was the one who promised to bring us the box saying "he doesn't normally do this", so she told him yes. We wanted him here in person anyway to fix the antennas. I was right next to her when he told her he would bring it. We only declined the box after we waited for him to show and he never did, so we had to buy it only to discover that it did NOT fix the problem. We informed you of that after the second phone conversation about it when we told Michael he broke his promise. 3. So, if the pictures I posted were of the rafter tails you offered to replace, since we were already buying extra wood despite the lumber prices, why wasn't it done? I was the one who informed YOU about the need to replace the disintegrated ones in the first place, yet you used aesthetics as the reason they DIDN'T need to be replaced because they didn't hold up the roof. We had the conversation about the inflated lumber prices AFTER it was clear you had no intention of replacing the disintegrated ones with the others with the wood we already purchased claiming it was the wrong type. We talked about adding it later only because the job was already done at that point, and I made it very clear I wasn't happy about it.) ***Now to the edit*** When LADWP came and told us we could now turn on our solar, they told us to contact Immaculate. I did so, and was told how EASY it was to get this done. The instructions they sent proved exactly the opposite, i.e. telling me to identify a lever that is NOT shown in the illustrations, so what to do? After several minutes of trying, I had to give up. Due to my disability (as well as my mother's) we are not able to stay out in the sun long without it hurting & making us feel like passing out. Contacted Immaculate, & was told that they would send a technician to get us fully set up, (It would have been nice to skip to that from the beginning as we have made it clear that we are disabled, so not appreciated.) and that they would be here by 1pm and asked if we would be available. I told them yes fully expecting them to show up . Imagine my shock when ten minutes to 2pm rolls around, they are a no show and I am fed up. I let them know how disappointed I was that they hadn't shown or called. My mother tells me that Immaculate calls HER, not ME about the email, saying they made an error and that it was supposed to be for the following day. I then get an afterthought email about half an hour later with the same apology, but the disrespect was complete. The techs arrive the next day (no masks), and I decide to ask was there any point to me trying to do this myself, and the tech admits that it's better for them to do it. What's with the misinformation? Again, we could have skipped right to this! So we went inside to wait, and the kicker is, it took the techs almost an HOUR to finish turning on the solar. But it's an easy setup, right?? ***To Immaculate*** When we tell you we'll let you know about contacting you about any extra services that we'd have to pay for, (i.e. solar panel cleaning that it's way too early for and possibly not needed because I've done my research this time. The panels are 3 months old, and month away from getting rained on anyway.) that doesn't mean send the guy the next day anyway, informing us that you're already here. That does nothing but waste your time and ours. We already informed you we had no extra money, (currently in hock for the 50k roof loan) so unless the service is free, why was he there? Don't get us wrong. We love the new roof because it was badly needed, and the solar panels were a good investment. That's why you got the stars you did. But unfortunately, that's it. I hope this has been as big a learning lesson for your company as it has been a complete eye opener for us.

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    Page 1 of 4

    Ask the Community - Immaculate Roofing

    Review Highlights - Immaculate Roofing

    -- From my first meeting with Derek he gave me ideas and options, gentle guidance and most importantly, knowledge.

    Mentioned in 112 reviews

    Read more highlights

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    DLS Development - Full shingle roof replacement completed using grey architectural shingles.

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    This update relates to my previous 5-star review…read more Approximately a year after DLS Development finished the complete re-roofing of my house, I discovered that the roof guards/drip edges near my main door threshold and in several other spots were accidentally missed during the installation. I only pinpointed the problem recently (last quarter) when I noticed the area approaching our main door in the mornings following humid nights. Knowing how much time had passed, I fully expected DLS might dismiss my concern. To my amazement, DLS crew promptly arrived and fixed the oversight around my home at no cost. This proves DLS is more than just a company that performs an excellent re-roofing job; they are incredibly responsive and stand by their work - even for seemingly small issues that arise long after the initial project is complete.

    We took a couple of months to meet up with other roof companies for quotes and ultimately hired DLS…read moreDevelopment. Spencer from DLS Development gave a great pitch, plus the quote was one of the lowest we received from almost all roofing companies. They reached out over a month later to check in and offer an additional discount. Pros: The workers did an excellent job and worked from nearly sunup to sundown. They had a few questions, which I could answer (or get my husband to answer) when I was around. It took about 4 days for them to tear off the old shingles and install the new ones. And it was hot out there! They did the work quickly, professionally, and efficiently! One of the crew members performed a walk-through with my husband once they finished, and my husband was very pleased with the finished product. I feel very grateful looking at my roof now, since the old one was very old. Cons Once we signed the contract and paid the initial deposit, we were told that the permit for our house needed to be pulled and that it would take about a week. Almost two weeks later, I asked the project manager if she had pulled the permit and when the project could begin. She then let me know the roofers would begin the following week. I guess I hoped that the project manager would have reached out to me first to let me know that the permit situation was complete and that they would begin the roofing process. You need to take initiative and find out what's happening, since I've never had a roof replaced before. Next, the project manager informed us they discovered and replaced rotted wood. The project manager sent us a change order for the additional amount, yet the contract did not list any extra charge for rotted wood. Additionally, they had already replaced the "rotted wood" before we signed anything, and they had no clear photos showing any rotted wood. It took a lot of emails and texts back and forth before we reached a resolution we were happy with. Still, it was a headache and frustrating for several days; we had to deal with uncertainty and explanations. Finally, the project manager never confirmed when the inspector for the last inspection would actually come to our house to collect my signature on a form. We didn't know whether we needed to be at home, leave the document out somewhere, or when the process would officially end. I received an email from the project manager asking me to reply and attach the form with my signature, as the inspector had come around but could not collect it because I was not there. I replied to the email with the form and asked the project manager if I needed to do anything else. Only when I reached out again to the general DLS development general email was I told what day the inspector would come around again to collect the form. We're thrilled with the roof and the quality of work, but it would've been less of a headache to have a lot of this information up front without having to keep asking, since I'm unfamiliar with the roof process. I also had to email the general DLS development email, as the project manager was not responding to some questions and concerns as quickly as I would've liked. I know she probably had a million things going on, but it felt like I got a response much quicker once I emailed through the general company email. This was not a cheap project, and I feel like this company lacks clear communication, but their workers and work are absolutely outstanding.

    Immaculate Roofing - roofing - Updated May 2026

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