AMAZING! Our carpets look brand new after Daniel and his team came! Supper kind and responsive! What a great experience thank you Daniel! read more

It would have been a better grade but on April 2,2026, the Apt complex sent two men to fix rugs and check on the flood from water heater. I stepped away for moment while they finish up. The issue is one of the men walked off with my flashlight sitting by the door. I am visibly impaired and use the flashlight daily. Called the apartment management right away but no response. It shame people aren't trustworthy read more

They came in and left it cleaner than they found it. They made sure my furniture was covered and floors where they operated were covered as well. They took their time and was diligent in an issue that we had no idea about. They showed me before and after pictures of the job. They were friendly and nice. I was on a phone call and they didn't bother me and when I was done and sparked a conversation with them, they were friendly and cordial while working. Super relatable and hard workers. read more

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Can't say enough about this company. If anyone needs any restoration work done, call these people first. I called a couple of people for an accident that happened at my home, and the other company told me that I was going to have to go through my home insurance and that it was pretty bad. These people came out after I opened the walk and said it's already dry and no mold, etc. Talk about being honest. No charge, no problems. If I had trusted the first company, it would have been a claim on my insurance. read more

Daniel was very helpful. Appreciate him. Very respectful, applied the booties when entering.

I had an emergency cleaning due to my puppy urinating on my bed, they came right away and completely got rid of the stains and flooring Do not use Arcane cleaning, they scheduled and then wanted to show up one hr later from the time scheduled. read more

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This company is amazing!! Not only the work they did for our home that had a hot water heater leak Gerardo is the project manager. And assured me the work will be done and clean whatever mold that is there will be gone and made safe for my family. Gerardo and his team Jesus and missael were beyond kind and polite. They worked with my hours which change daily. And we had great communication at anytime. I would recommend them above all other companies that have worked on our home. I just want to thank Gerardo, Jesus and missail truly kind and considerate gentlemen. Your work is the best. It's been a pleasure working with you read more

They were quick and very dedicated to their jobs Got in and put did what they needed and made sure all my animals were cared for due to sewage damage Thank you JOHN for everything!!!! read more

Immaculate Restoration - Carpet Cleaning Near Me - Las Vegas, Nevada

Very fast, friendly and professional. They even got old makeup stains from my daughter's room. Carpets look new!

We've had these guys restore the carpet in one house and do vent cleaning in another. They are always super professional and did a great job! Highly recommended! read more

I cannot say enough about what an awesome experience I had with this company! They have my business and earned it every step of the way! Whether it was Crissa or Jenna who answer the calls and manage the appointments....or Benito, Kenny or Urberto who came over and did a SPECTACULAR and thorough job in cleaning the carpet....I wouldn't consider looking elsewhere! read more

Immaculate Restoration - Benito, Kenny - Carpet Cleaning Near Me - Las Vegas, Nevada

Octavio was absolutely awesome!! great attitude along with providing a very professional and knowledgeable service. Thanks again!! read more

Edgar and Saul are amazing people and amazing at what they do! They came 20 mins early to get setup and we were greeted with a very warm, bright smile. Edgar was a gentleman and FAR exceeded our expectations! We've NEVER had such an amazing experience with someone providing us a service and getting our carpet cleaned! It looks brand new!!! Omg! It's fluffy, the color is back and they did it super quick! They were a true definition of a team... working together to get things done! Don't think if you want to use them... use them!!!! You won't regret it! They are the best!!! read more

Immaculate Restoration - The living room completed! Awesomeness!!! - Carpet Cleaning Near Me - Las Vegas, Nevada

Wonderful job from Raphael and crew. The carpet looks brand new! The response and professionalism was outstanding and the job was done quickly and thoroughly. Definitely recommend this business! read more

Immaculate Restoration - Living room - Carpet Cleaning Near Me - Las Vegas, Nevada

I hired Immaculate Restoration for trauma cleanup and the experience was beyond exceptional. I worked with the owner, Steve, who was amazing. After talking to 2 other companies that sounded like sharks going after the insurance money I knew I could do better. Steve handled everything with ease and expertise, he was basically waiting for me to give him the go and had his team ready to get the job done. He was honest and knowledgeable and FAIR! Highly recommend them, outstanding service. read more

A water pipe exploded above my ceiling and flooded my apartment. These awesome guys were called to asses and address the problem and they nailed it. Super professional and efficient. Water in my ceiling was cleared out without even needing to cut the ceiling open. However, just doing a good job isn't enough to get 5 stars from me. They went above and beyond when they noticed my wife and I were panicked due to all the flooding and stopped what he was doing to explain the situation to me by showing me the measurements of moisture through his devices, giving me the rundown on his procedures, and letting me know the situation is under control. I couldn't be more grateful for that peace of mind! read more

Immaculate Restoration - Carpet Cleaning Near Me - Las Vegas, Nevada

Called Monday for an appt for carpet cleaning. They got me in Tuesday gave the time frame. They were in & out farley quickly. They were very efficient, polite, asked if I wanted the carpets deodorize (we have pets) and ofcourse I said yes ( I very well know that will cost extra!) there was some really bad stains and they got them out. I was very impressed. I tried uploading picture of how good the carpet came out.. the stairs and the lil hall look fantastic. No pet odor!! Cleaned just in time for the holidays! Thank you Rafael & Kai keep up the good work gentlemen! read more

I received a gift certificate from the community where I live to have any of their services performed. I called last week 8/2/2023 and made an appointment to have my dryer duct cleaned and my air ducts cleaned today, 8/8/2023. They said they would be here between 9-12. At 1100 I called to see when they were coming. I got the feeling they forgot about me. She said close to noon. Someone called to advise me that they were on their way to clean my carpets. I clarified the service they were supposed to do and gave them directions. At 1230, they arrived and started on the dryer duct. Then the air ducts. They didn't do the second bedroom because they couldn't get to it. No problem there, but they didn't even ask if I wanted to move stuff so they could. The last one was the dining room. He moved the table, cleaned the duct, but didn't clean up the dust and debris that was left from the vacuum all over the table and on the floor. They we nice but the one guy doing the vacumning didn't speak Engish. Even though they were thorough, they left a mess in the dining room and will have to clean up after them before I can have lunch. read more

Immaculate Restoration - Debris from the Air duct - Carpet Cleaning Near Me - Las Vegas, Nevada

Richard and Misty were excellent, professional, knowledgeable, punctual and communicated every detail of my project from beginning to end. No last minute surprises. I will definitely recommend Immaculate Restoration. read more

Excellent and prompt next day service. Left the entire house looking and smelling great. Everything that the technicians recommended was definitely needed and it didn't feel like they were up selling me. Also it was very easy for the technicians to communicate with their supervisors to confirm pricing for the extra services needed to get this property ready. read more

The 2 gentleman arrived on time, were friendly, efficient, courteous and professional. The work, both the carpet cleaning and the HVAC cleaning were excellent. Quality work at a reasonable price. Highly, highly recommend. read more

I just wanted to say this is the BEST carpet care and Restoration company in Vegas!!! Everyone is great here and always on top of it. Michelle, Misty, Richard, and Jose are great to work with and the best customer service ever!! read more

The best customer service and work I have had in the longest time! THANK YOU. They were quick to get to our house to do a quote. Quick to set the appointment, they were on time, got the job done quickly and above expectations. They Crushed IT!!! thank you read more

If I could rate this place zero stars I would. I've had my carpet cleaned by them 2 years ago and they did good but their home repairs department is horrible. This place needs to stick to cleaning carpets only!! Michael, their home repair manager, was a pain to work with. Would schedule repair appointments and be over an hour late or not come at all if I didn't call to remind them. The job was not done right because workers would rush through everything, and when bringing up damages or work not done right, they would try to blame/ accuse me of tampering with it. It took over 2 weeks of calling for them to finally come out and fix things. They would constantly put off this job for "emergency calls". I ended up telling them not to finish the rest of the job because it was done so poorly and because of how long it was taking them to get a small job done. It took forever to actually pay for the invoice itself because they were trying to charge me for fixing the things they initially damaged or messed up. When speaking with the owner of the company, they didn't seem to care about the bad experience or any of the house repair issues I was dealing with. Overall, horrible experience. I would not recommend anyone to have home repairs done by this place. read more

Very happy I found this Immaculate, I've used them a few times for my carpet and my airduct. They're very professional and prompt! I am very busy and having a service company respect my time is a gold star in my book. If you haven't had your air/dryer ducts clean give them a call. I felt embarrassed at how much dust was inside my walls. I am relieved I have Immaculate restoration to turn too. I highly recommend them. From the first call to the day of service, I felt as if they cared about having my business and it shows in their work. Five stars from me a loyal customer. read more

Absolutely fabulous! Jessie and Gio was wonderful. They came early, explained everything, exhibited patience and did a fabulous job cleaning my carpet. Both were very personable and professional. I got them on a recommendation and from this day forward they will be my carpet cleaning company. Thank you for doing such a wonderful job effectively and efficiently. read more

Immaculate Restoration - Carpet - Carpet Cleaning Near Me - Las Vegas, Nevada

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Immaculate Restoration and Carpet Care are amazing!!! I have a new puppy that is teething and has put a few holes in my Carpet. I was freaking out and thought I would have to replace all the carpet in my house. I called Immaculate and found out that they repair carpet. They came out the next day, we're super friendly and professional. My wife is normally really skeptical about people and she felt really comfortable with the team that showed up. The carpet looks brand new and we could not be happier. Thanks Immaculate for all you did and we will definitely use you all again for your other services. read more

Got the carpets in my 3,500 sq foot home cleaned today. Jesse and Gio did the cleaning, they were fast, professional, and so cool and friendly! They explained everything they were doing, moved heavy boxes that were in the way, and got the carpet looking and feeling awesome again!!! My Mom referred me to them, I'd definitely recommend this company to anyone looking for their carpets to be cleaned effectively. Thanks again Jesse and Gio! read more

Immaculate Restoration - Carpet Cleaning Near Me - Las Vegas, Nevada

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CUSTOMERS FOR LIFE!! We are repeat customers and EXTREMELY happy with Immaculate's crew & service!! After moving into our new home they cleaned our carpets efficiently yet very detailed & thorough to capture all the black marks that occurred naturally from our move. After hearing horror stories and seeing the claims filed on carpet cleaners in general (we are insurance agents) it is a HUGE RELIEF to find a dependable service!! read more

Immaculate Restoration - Our master bedroom carpets look brand spanking new but the carpet is 12 years old! - Carpet Cleaning Near Me - Las Vegas, Nevada

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Such an amazing company! Always on time, polite, and the carpets always look amazing. I've worked with immaculate for a few years, and will continue to use for many more. Daniel is the best! I swear he is a wizard, with how he can make a carpet look like new! read more

Have been a customer for more than 15 years but today "manager" Angelica wanted me to wait three additional hours for a carpet cleaning AFTER technicians had already called me. This company obviously keeps no records - NO CUSTOMER LOYALTY HERE! read more

I've been using the company for over. Year with NO PROBLEMS. Usually when it comes to communicating about services before hand they're good with that. However; this morning I asked for a simple cleaning because our office was coming in. The techs that came in did a good job but took it upon themselves to extr service that I didn't ask for. I have been quoted $60 to clean one bedroom, one living room, and hallways/walkways. Today I was quoted $150 when I tried to sort things out they got confrontational, the "supervisor" didn't want to check my prior history with them because "that doesn't matter" as a valued customer I feel very upset, I feel hustled. And I don't appreciate the techs coming back to retrieve their payment try to snatch money from me and just overall very rude and horrible experience. That is NOT how you do business with people at all. Then they came back shortly after and threw dirty carpet water all on my door lol wow read more

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Josh and his team was amazing and very professional. Answered all my questions and did everything in a timely manner. Highly recommend!!

We have been using this company through our real estate and property management company for more than 10 years now. From the office staff, to the owners and techs, everyone is very friendly, helpful and dedicated to doing a great job! They regularly save us money on being able to make carpet repairs and get stains out that others have not been able to do. Their prices are reasonable and fair! We highly recommend them to anyone needing great work done. Thanks guys! read more

Excellent customer service all around! My long shaggy carpets look new again! Very informative and respectful of my home! Highly recommended! Great people! read more

I won't get into all the details but I have had five or six different crews in and out of my condominium doing a restoration due to flooding. This is the company that was by far the most professional, friendly and reliable. They even did some of the other people's jobs while they were there. Look no further. read more

Jessie has this immaculate cleaning down to a science! Let's start with the smile, professional and approachable. Then the services offered, quick and cleaner than the others I've tried in town (not to return), not to mention my carpets weren't soaked afterwards which made drying a breeze! The respect of my personal space was amazing, as my entire home is my personal area! Months later the carpet has maintained a pleasant smell and gorgeous clean appearance! Anytime anybody says anything about carpet cleaning I recommend Immaculate & Jessie! read more

Jessie is very professional at his job, he knows what he's doing and I appreciate the care he takes in his work, I will always recommend him because customer service is very important to me and that's what he gives read more

My carpet had stains, and was looking so bad. The carpet cleaner Jessie removed all the stains, my carpet wasn't soaked when he finished and he took his time, it smelled like fresh oranges and my carpet looked brand new. The pricing was more than affordable. I would highly recommend this company. If you're looking for a carpet cleaner with fair pricing, this is the place. read more

We have been using Immaculate for a few years now and our carpets have never been cleaner. They take their time and will help focus on certain areas if you ask for help. We have used other places in the past. They were always in and out in less then an hour and they never really got the high traffic areas clean. That's not the case with Immaculate. They take the time to get it right. I can't recommend highly enough (and we have light carpet which is always tough to clean). Give them a try you will not be disappointed. read more