I could not be more impressed by what the guys at royal carpet and rug cleaning have done with my…read morecarpet at my home. I just threw a pretty large house party everyone knows with parties comes messes spills and such my carpets were a mess from it all. I checked around yelp for great carpet cleaning businesses and I found you royal carpet and rug cleaning I contacted them and was greeted by a representative who catered to all my questions regarding the work that I needed done. When they arrived to my home they did an overview of the work they had ahead of them and within a few hours the work was done and I was very satisfied with the outcome of the job.

I found Royal Carpet by doing a search for rug cleaning in NYC and I am so happy that I did! Nick…read moreis awesome. He came over the next day, inspected the rug, gave me a very fair quote and took the rug. Within a week, it was washed and delivered and looks brand new! Thank you Nick! I highly recommend this company and I never give reviews.

That's will be our second time having carpet line service. …read more Me and my husband taking care of his parents apartment. We called Ben to clean the carpet after my father in law and mother in law moved out. The carpet was 15 years old and dirty. After couple hours with hard work the carpet look fresh and clean like new!!.. we couldn't believe that's the same carpet. So thank you Ben and and carpet line . As before you did an amazing job again.

I am so pleased I found carpet line to clean my oriental rugs. These three rugs had collected 10…read moreyears of three puppies growing up on them and there were many 'accidents' Over those years. They provided a very competitive estimate and were prompt in picking up the rugs. They did say there could be additional cost depending on how many soaks it would take to clean all the stains etc. at the end of the day the price was worth every penny and was a fair price. My rugs look like they did when they were made.

SCAM ALERT! Stay very far away. Warn your family and neighbors to avoid this company…read more Nick (he never gave us his full name) scammed, bullied, defrauded, and browbeat my 80- something mother. He is a very aggressive salesman, and pressured her into having a rug cleaned that she didn't think needed cleaning and also into adding service she didn't want. When she called him and told him to take those services off the order, he told her he did, but charged her for them anyway. He told her pickup and delivery were free, then later demanded payment for delivery. He also quoted her a per rug cost then multiplied it to much more than the actual total. He stood threateningly close over her shoulder reading her bank details (at one point he took her laptop and checked her bank balance) while she made the first payment online. He delivered two days before they had agreed (before she was ready for delivery, and while she wasn't there) and then proceeded to call her every few minutes for over an hour loudly demanding the remaining payment immediately. He even took one of her rugs hostage and told her she wouldn't get it back unless he got payment immediately, even though they had agreed delivery and payment would be two days later. He objected loudly and angrily when she said she needed a few minutes to look over the bill. She paid him because she felt so threatened. Overall cost was over $7000 for cleaning three rugs even though she only wanted two rugs cleaned. Nick is a nightmare you don't need. She called Rug Cleaning Westchester, and Nick came, but he gave her an invoice from Brielle's Rug Cleaning. The company he had her send the money to was Think Green Carpet Cleaning. Are these all actually the same company? Hard to say. I'm going to leave this review on all three company's pages. I guess he probably has quite a few fronts.

This is a follow-up review based on the the comment the owners left on my previous review, as well…read moreas an update on my carpeting. While I appreciate the thorough and ALL CAPS response--what I do not appreciate is the inaccurate description of what occurred. The technician very clearly referred to me as a "punta," which must be a term of endearment used by this company. Those who hired this company also did not yell. I did tell them that they were scamming us, because they were. A few days later, I scheduled a cleaning with Stanley Steemer. They confirmed the scam that Think Green tried to pull. The carpet could most certainly be steam cleaned and it was and looks beautiful. Save yourself the hassle and just go to Stanley Steemer. They were nice, ON TIME, professional and reasonably priced.

Majestic Rug cleaning, bought Clean Tex, whom I used for close to 40 years and had great service. I…read moredid not know it was sold and proceeded to complete my call for a pick up. They called back to ask if delivery is OK for 12/31 I said I'd prefer it sooner, they gave me 12/26. By 12/24 I called to advice them I was recovering from surgery that was done a few days earlier, and need a 12/26 afternoon delivery, as I need to make it to the bank in the morning. I was told that's OK, someone will call back. Nobody called back. I did get banking done early on the 26th. Today on 12/31 rug was delivered. I did put in a complaint that I DID call them on the 24th but I did not appreciate having to go to the bank early on the 26th while in recovery, and not getting a call back. A MANAGER called back apologizing about a computer glitch CAN YOU SMELL THE BS? what does that have to do with a call back??? Customer service sucks and the price is Twice of what I used to pay CleaTex. No Im never calling them again. I don't deal with BS. ​

We used them last year with no problem . However this year they lost a rug and then ruined this Art…read moreDeco rug. After cleaning the Art Deco they offer to restore it for $2700. Please look at these pictures and let me know what you think? The stitching is amateurish and unprofessional. We are SO disappointed.

I commented on a google questions link to see what kind of solutions they use and Priel responded…read moreimmediately. I ended up booking an appointment with him to clean my sofa and some rugs that had kids food stains and dog hair. I also cleaned my floor which came out great Thanks Good Guy Will be using again

Totally unreliable. We had an appointment set up via email, confirmed…read more This morning, Good guy cleaning called, he would be here in 25 mins. Turned out to be a no show. No call he wasn't coming, nothing. I wasted all morning waiting for him. Extremely rude not to call that he wasn't coming. I give him no stars.i would not give him any business of mine. Ever!

From start to finish, the experience was outstanding. Scheduling was incredibly easy: I sent a text…read moreand a photo of the sectional we wanted professionally cleaned, and they took it from there. Our cleaning technician, Daniel, was courteous, helpful, and professional in every way. He took great care with our four-year-old sectional, which gets used practically every day--we eat breakfast, lunch, and dinner on it more often than we should! By the time he finished, it looked and felt remarkably fresh. Thank you, Pristine Green, for such excellent service. I highly recommend them, and especially Dan, for carpet, sofa, and upholstery cleaning!

The raccoons ruined my new sofa I called pristine and the sofa is brand new . They did a quick and…read morefabulous job here in Forest hills thank you so much.

I have an antique rug,not sure how old, but it has been passed down a couple generations. Was very…read morescsred to let anyone restore it. I called you guys and within a couple of hours a technician arrived. He had a lot of knowledge about the type of rug and assured me it was in good hands. Thank you for the excellent service.

We are extremely pleased with the service we recieved and the way we were treated. Our Persian…read morecarpets were very soiled after many many years of not being cleaned. Very happy with the service. Now our carpets are beautifully dispalyed throughout our home. Would recommend them for anyone who wants to get their carpet cleaned or repaired.

Time to update on this since our carpets are not in their hands anymore. After they picked it up…read morefor the second time they blocked us from their stories, we made another account and saw how they tossed our carpets like trash bags in the back of their trucks. They returned the carpet, permanently ruined. This business is a sham. As a persian living with carpets and seeing them cleaned all my life this business operation is an absolute train wreck.

I had my second couch cleaning done this morning with G's and both experiences have been amazing…read more The entire team is very responsive. Prior to my scheduled appointment date an earlier appointment time opened up and I was contacted directly to see if that sooner time would work better for me. The team has been very punctual both times and the guys who came (Artie & Albi) are beyond professional. The cost of the service is definitely worth the value that they bring. I also have been using the cleaning products that G's retails and have found nothing that works better. Clean and efficient products that maintain my apartment/furniture in-between cleanings. I will continue to book G's for my cleaning services :)