Dr. Olej Krijanovski in my opinion is one of the best hematology oncologists in the Bay Area…read more I met Dr. Oleg Krijanovski (they call him Dr. "K") in October of 2025, after my hematologist told me she wanted to transfer my care to him because he is a specialist in his field and has vast experience and knowledge in advanced treatment therapies for blood disorders. It was a difficult time for me. The medication I took (hydroxyurea) that controlled by blood platelets since 2012, stopped working. My hematologist recommended that I consult with Dr. Oleg Krijanovski, and to prepare for the meeting she gave me a pamphlet to read about a drug called Besremi - an injectable interferon therapy used to treat various blood disorders. I entered the meeting with Dr. Oleg Krijanovski feeling extreme anxiety and uncertainty and left the meeting with all my questions answered, feeling heard, and feeling hopeful. He was easy to talk to, respectful and showed empathy. The doctor also has an amazing team that works together to provide excellent patient care. Four months into my new health journey, I feel very fortunate and blessed that Dr. Oleg Krijanovski is my doctor.

Quiero compartirles mi experiencia , cuando yo ingreso a mi tratamiento me toman mi presión y…read morecuando termino la tengo bajísima , por qué ? En el cancer center me siento segura , gracias al Dr krijanovski , quien es para mi una eminencia en lo que se refiere al cancer de médula , soy una mujer de 57 años, quien agradezco al Dr y al personal de el cancer center , por atendernos a todos los pacientes ,personas mayores o jóvenes, todos por igual , si necesitas un Dr. que se preocupe por ti , tienes que saber que el tiempo que te dedica, es importante, y que Dr como el son pocos que tienen espíritu de servicio, gracias por leer mi comentario.

Here's my experience as a parent I am writing to express my deep concerns regarding the lack of…read moreflexibility in the assignment of the Registered Behavior Technician (RBT) for my son, who has been receiving services from your company reaching the two years mark. Our district contracted with your organization, and at the time of enrollment, we and our district were not made aware of the strict two-year contract policy that restricts the RBT from continuing to work with the same student. Allow me to provide some context. My son is a 17-year-old nonverbal individual with severe autism. He is extremely shy and requires a significant amount of time to build trust with someone before they can enter his personal space. Unfortunately, during my recent meeting with Dale Young, it became evident that no exceptions could be made to extend the contract of the current RBT with whom my son has developed a strong bond and trust. He kept stating that he firmly believes that it's important that they are able to work with others we agree as well we are seasoned parents. He's 17. There is rotation happening already in the classroom everyday. I just wanted him to have the best last two years of high school as possible and not have to have a transition happened twice. So at the end of the day, your company and Dale Young do not taken to consideration of the individual human. By this decision by Dale Young and your policy is going to cause extreme regression and depression anxiety on my 17 year-old son. I left the meeting with feeling like I was talking to a AI. You guys have to do better and consider your clients human beings, not just cases

I take my son here for a speech delay. He has sessions with Pamela Bloch once a week for an hour…read more She Is Great! Interacts with my son very well, and is great at her job. We've been going since April 2017, and he's improving a lot with every session. They are located on telegraph, right off of Ashby so parking can be tricky. It's all metered. They're office is located in a Small shared office building across the street from Whole Foods.

At last I am sitting down to write this long overdue review for Bettina. We have been working with…read moreBettina since my daughter has been 22 months old, and she is now 4.5 years old. From our very first interaction and assessment, to our now sessions that have gone virtual, Bettina continues to impress me with her vast knowledge and creative techniques which has translated to immense improvements for our daughter. Bettina also provides a holistic perspective and keeps in mind my daughter's other occupational and physical therapeutic needs, as well as her speech/language goals. Even in this chaotic time of COVID, Bettina has gone the extra mile to make her sessions with my daughter fun and engaging. As an example, she keeps my 4 year old child 100% engaged in virtual sessions for 45 mins straight. Those of you with children (with or without IEPs) understand that this is a near impossible task that Bettina manages to handle with ease....but the truth is that Bettina spends a lot of time thinking of creative ways to keep her engaged! Additionally, our family has always felt incredibly supported by Bettina as we navigate the IEP system. She has taken the time to train my nanny as well as provide exercises for us to do at home. Finally, my daughter absolutely ADORES Bettina and looks forward to 'play' time with her each and every week. If that isn't the greatest endorsement, I don't know what is! Thank you so much Bettina!!

Dr. Bettina Larroude worked with my toddler age son every week for more than one year. She was…read moreprofessional, patient, detail oriented, incredibly knowledgeable and friendly and my son was excited to get to see her every week. Bettina used multiple techniques (including play based therapy) to help my son with total communication in English, Spanish and American Sign Language. Her office and work/play room is very inviting and is well equipped with many toys, games and books for all ages to make the therapeutic learning fun and engaging. Highly recommended!

Everything about the experience at Dr Barme's office was great. Some urologists were quoting…read moreappointments in 4 weeks, with surgery 5 months out. Dr Barme had a next day appointment. At the time of the appointment he said he could perform surgery the following day. Ana Victoria was helpful to get everything scheduled for surgery. Couldn't have asked for a better experience and outcome from a kind, skilled doctor.

After a couple days of workout, thought I hurt my groin. Had to be sure it wasn't an infection or…read moresome other reason I was hurting in the area. They booked me for a quick appointment, and when I got there everything was efficient, moved fast. I didn't see the main doctor but did see the other practitioner operating at that time. They and the staff were pleasant, patient in answering all my questions, and had me checked out and relieved within no time. Glad they are around.

This review is since they were purchased by Sutter. I was told a series of injections would be no…read morecost to me. I'm a medical biller so I asked all the correct questions and was assured there would be no cost to me. I have received bills for over $400 per visit, three visits, that's over $1,200. They also hiked the price on cash pricing for other procedures. It's a shame because the doctors are great, but I'll not be giving Sutter another penny out of me after I pay this bill. You cannot call the office directly anymore either. You get routed to the Sutter operators.

Dr Honsik was the most compassionate doctor. He did not make me feel like he was in a rush to get…read moreme out of there, explained all my options to treat the arthritis pain in my knee.

Currently, this is one of the worst experiences that I have had with a medical office from a…read moreprocess and patient care perspective. Here are the issues I've experienced: 1) As many have pointed out, the patient coordinator Mariah doesn't provide adequate service. She is slow to respond, lacks empathy, is unpleasant to speak to and very short in her interactions with patients. 2) Cultural competency is also an area of concern when it comes to basic procedures. I was made to feel like I was wrong for asking for accommodations that take my religious beliefs and financial situation into account. 3) I also received an unexpected bill for asking simple questions about the procedure and what it entails because initial information was not provided. 4) Lastly, results are handled poorly - they basically release them via the portal but don't provide any explanation about test results for days after. I'm still not sure if it's because I called the office and pressed to have the doctor explain them or if they are just that delayed that it took them a week to follow up with me. These were pretty significant results that required additional levels of testing. It's concerning to be able to see your findings but not have a doctor or professional explain them to you for nearly a week.

After 25+ years, I am switching gastroenterologists. This is a fine place to get a routine…read morecolonoscopy, but I would advise patients like me with serious conditions to shop around for a smaller practice. I agree with others that Dr. Cheng is a competent and compassionate doctor. But over the years the practice has ballooned in size to the point where the staff is totally overwhelmed and careless mistakes affecting patient care are being made. Dr. Cheng's previous patient care coordinator, Nicole, was amazing, but the new coordinator, Mariah, is clearly out of her depth. My specialty pharmacy told me they made 6 attempts to get a new authorization and never got a callback. I later found out that when Mariah submitted the authorization paperwork the first time, she encountered a problem, noted it in my medical chart (cya) but never bothered to inform me so I could follow up. On her second attempt, she made a careless mistake (she answered it was "unknown" if my medication was helping me) that caused my authorization to be denied. When a customer service rep from the insurance company informed her of the error, she denied that she was responsible then complained that she was being asked to submit my authorization for a third time. Sorry to inconvenience you, but it's your job!

I went to this clinic for a women's Pap smear exam. Not having insurance, I called several clinics…read morefor pricing prior to scheduling. FPA provided me the cost over the phone, at which point I scheduled. I paid in full at my appointment, only to receive a bill a few weeks later for over $200 for lab tests- a fee that was never mentioned over the phone or in person. Had I known this charge, I might have went elsewhere for my appointment. I called the FPA clinic for help and have had multiple employees say they would help, and then have no follow up and changing stories with each employee I talk to. As a patient, they failed to disclose all fees and then failed to resolve the issue- mentioning responses such as "that team member who told you they resolved the issue was fired recently". Horrible care - I will be reporting the clinic and do not recommend anyone coming to this clinic. For the patients who come here and do not know how to advocate for themselves, they would unfairly be out hundreds of dollars.

I'm an individual with disabilities I requested multiple times that a secondary party be present…read morebecause my disability requires another person to take down information for me at times. They weren't too thrilled when I tried bringing my husband back with me, we're out of their way multiple times to prevent that. In doing so I ended up receiving the incorrect information and improperly dosing a medication to myself because I did not have someone to aid me. Point of this is don't come here if you need any kind of ADA related support or if you are married they are not particularly friendly towards individuals with these circumstances in my experience. A report with patient advocacy will be filed, there's nothing in this business or medical facility can do to morally retract their actions, when I was able-bodied I myself worked in healthcare and I would've never treated anyone with disabilities like this. Overall I did not feel listened to I did not feel seen and I did not feel like my health concerns were taken care of appropriately. Thank you for hearing my feedback.

Unfortunately, this organization is sooo suspicious that its own clinicians have expressed…read moredissatisfaction with the billing team. I cannot express how frustrating it is to provide my insurance numerous times just for them to say almost a year later, "Actually, you owe $2,054.74 and we need you to pay it now (despite not alerting you for the past 11 months)." Yeah, pls consider going elsewhere. The great clinicians have all jumped ship off this sinking boat.

Read the reviews for all the locations before you decide. Something's wrong with their billing…read morepractices. I was referred to this place by my son's pediatrician and after the intial telehealth consultation, I told the pediatrician (in writing - I still have the email) that my interaction with the therapist here had felt more like a sales pitch than an intake interview to help my son. Consequently, we decided to keep looking. A year later, I received a bill for almost $2,000 for this - even after they had assured me in writing that my consultation was covered by my insurance, except for the small co-pay. Almost $2,000 for 2 telehealth calls - 45 mins and 30 mins long. The window for appealing to my insuarnce (even though this was their mistake and not mine) is only 6 months long, and I received my first invoice from this outfit a year after the appointment. After much back and forth, they offered me a 35% discount if I paid immediately. Thank goodness we decided against using BACA in the end and my son got amazing care and help from a different team who put his mental health needs first. He did not need the Intensive Outpatient Program BACA recommended and he's now considered to be in remission and thriving. Be sure to check out their employee's experience on Indeed. Even they think BACA has lost its way and is hyperfocused on $$ over care.