WOW! AMAZING SERVICE 1) Valet Parking…read more 2) Friendly Receptionist got me in same day! 3) Little wait time 4) Sweet tech was quick and efficient! 5) Oddly, the best medical visit of my life! 6) Pain free 7) Implants safe Thank you Midtown Women Center You're amazing See you in a year! Already referred a patient your way

Very disappointed with my experience at Midtown Women's Center, especially regarding billing and…read moretransparency. Before my appointment, I called twice specifically to ask about the cost and was told the out-of-pocket cost would be approximately $150-$200. I also asked again on the day of my appointment and was told my insurance would cover 100% of the service. I was extremely surprised to later receive a $339.68 bill after insurance. I understand that insurance billing can be complicated, but this is exactly why I made the effort to call twice beforehand. Florida Statute §395.301 addresses healthcare price transparency and requires covered facilities to provide timely and accurate financial information and good-faith estimates for scheduled services. Florida Statute §395.301 I have already contacted the billing department, but was told there was nothing they could do. I then contacted the Women's Center directly, and unfortunately, the staff member hung up on me. I found that extremely unprofessional and disappointing. My request is simple: please review my bill and allow me to pay the lower self-pay price I was quoted, rather than the $339.68 patient responsibility. At the very least, I deserve a clear explanation of why I was quoted $150-$200 and ultimately billed significantly more after insurance. As for the actual care, the mammogram and ultrasound staff were professional, but the overall experience could have been much warmer. A little more kindness and reassurance during these procedures would make a big difference. I hope the center takes this feedback seriously and improves both its billing transparency and customer service.

I received a pamphlet in the mail this Summer 2023 claiming 5 tests for $270. I signed up and…read morereported for my timely appointment. I was told at signin that I have 4 tests paid for but the fifth is extra. I showed them the pamphlet stating the five tests were included and was told that was an old pamphlet from several years ago and the costs have increased. I asked if the priority code on the pamphlet was correct in the system and they said to call Customer Service to verify. Customer Service (CS) verified that the code included all five tests and CS talked to the on-site Medical Receptionist to verify. The technicians were leaving for lunch. Come back after lunch. After lunch when I returned, they could not get "the system" to accept the fifth test because I had left the facility. They are trying to get IT to rectify and I am to return on another day to try again. I cannot get the bone scan until the test request is in the system. Maybe tomorrow ..... I will update......

This was an excellent experience! The entire team was friendly and knowledgeable. I would…read moredefinitely recommend this valuable service to all.

Came for an ultrasound. Told me I needed to drink lots of water and have a full bladder prior to…read morecoming. So I did. They had me wait for an hour just to tell me they were missing a document from my doctor. Why not tell me at the start before I waited? Wasted my time. So frustrating

This center has had their computers shut down for a week and a half. I arrived on Thursday to find…read morethey have been unable to see patients all week. They wrote down my name and number and I still haven't heard from them. Even if they do get their computers working again, I am not hopeful they'll actually call. Luckily, my scan is just procedural and I can wait or find another clinic, but one woman who was there had been waiting all week for her scan and her surgery - which required the scan - was the next day!! They wouldn't even offer her a refund or offer to not bill her insurance so that she could go to another place!! This center is totally incompetent and should not be responsible for people's medical needs

I wanted to leave this review because I believe patients should understand an important difference…read morebefore scheduling an MRI. This facility uses a 1 Tesla MRI scanner. There is nothing inherently wrong with a 1 Tesla MRI, and for many routine exams it can provide adequate diagnostic images. However, many patients are never told what type of MRI machine is being used or that there are different levels of MRI technology available. In many hospitals and imaging centers today, 3 Tesla MRI scanners are available. A 3 Tesla MRI generally produces higher-resolution images, better detail, and can be particularly beneficial for studies involving the brain, spine, prostate, joints, small ligaments, and certain neurological conditions. Better image quality can sometimes help radiologists detect abnormalities more clearly, although the most appropriate scanner depends on the specific medical situation and your physician's recommendation. My goal is not to discourage anyone from using this facility. Rather, I encourage every patient to ask: Is this a 1 Tesla or a 3 Tesla MRI? Is a 3 Tesla MRI recommended for my specific condition? Would a higher-resolution scan improve the diagnostic quality of my exam? Patients deserve to make informed decisions about their healthcare. Knowing the difference allows you to discuss the best option with your doctor before your appointment.

Everyone was very attentive and friendly, easy regristration, Kathy and Ana very special. At the…read moreend you get a Cd and also they email you the photos of the MRI. A must do place, short wait ask for insurance and no insurance price. Easy location. Very please with the awesome service Thank you. Adriana

This place is awful, go somewhere else. I had an ultrasound scheduled Today at 9 am and blocked off…read moremy day at work for it and when I get to Pinnacle imaging center it was closed down "due to Covid" but they didn't even give me a call or reschedule my appointment. Not only is it poorly managed but I need this ultrasound, it's not something that I can just continue to wait weeks to get. I am sitting here in the parking lot thinking are these people serious? Also they were 4 more people waiting in their cars everyone looking as confused as I was. So unprofessional.

This place is ridiculously slow and if you can avoid this place... Do It! They do not prioritize…read moretheir customers and will have you sitting and waiting for hours.

I'd recommend this place if you're looking for something simple and efficient. I went in for a hand…read moreMRI, and the service was fast. The employees were a bit on the serious side, but they were professional. They asked for my ID and insurance card, handed me a clipboard to fill out, and that was it--I was in and out within an hour. Overall, a quick and straightforward experience. I'd definitely recommend it. Care was sufficient for what i needed.

First thing that goes against this place is that if you are coming here, you more than likely going…read morethrough something Secondly, the parking is just dumb. Why put so many business all in one place and not provide parking. Being towed from here is a real possibility if you're not paying attention What the point of making an appointment if they just call you by who came in first. I really hate places that make you make an appointment but that don't value your time. If you skip out on, they charge you. If you are late they put you at the end of the line but if you get there on time and some asshat got there earlier than you because parking is a bytch, you have to wait I'm just mad that my knee hurts

I want to warn anyone considering this facility about my experience. Back in July, I was quoted…read more$200 for an MRI after they verified with my insurance. When I arrived for the appointment, I was only charged $20 upfront. Weeks later, I suddenly received a bill for $374. When I called to dispute this charge, I was told it was my deductible--even though this was never explained to me at the time and contradicted the original quote. The actual MRI experience was terrible. The staff attempted to insert the IV for contrast 10+ times, leaving me bruised and in pain. I was chastised for having "bad veins" rather than being treated with professionalism or care. I have photographic proof of the excessive needle marks I endured during this visit. When I escalated my concerns, I spoke directly with the CEO, Robert Diaz. Instead of addressing the clear lack of training and miscommunication from his staff, he was entirely unhelpful. Rather than accepting responsibility, he treated me as if I were at fault and made me feel like I was the problem for questioning their billing practices and poor care. This facility not only engages in misleading billing practices but also fails to provide compassionate, professional medical care. Patients deserve honesty, respect, and competent treatment--none of which I received here. I strongly recommend avoiding Advanced Health Imaging. I will be pursuing further action through insurance and the appropriate regulatory agencies. Quiero advertir a cualquier persona que esté considerando este centro sobre mi experiencia. En julio me cotizaron $200 por una resonancia magnética después de verificarlo con mi seguro. Cuando llegué a la cita, solo me cobraron $20 por adelantado. Meses después, de repente recibí una factura de $374. Cuando llamé para disputar este cargo, me dijeron que era mi deducible, a pesar de que nunca se me explicó eso en el momento y contradecía la cotización original. La experiencia durante la resonancia fue terrible. El personal intentó colocarme la vía para el contraste más de 10 veces, dejándome con moretones y dolor. En lugar de mostrar profesionalismo, prácticamente me regañaron por tener "malas venas". Tengo pruebas fotográficas de las múltiples marcas de agujas que sufrí durante la visita. Cuando escalé mis preocupaciones, hablé directamente con el CEO, Robert Díaz. En lugar de reconocer la falta de capacitación y la mala comunicación de su personal, fue completamente inútil. Me hizo sentir como si yo fuera la culpable por cuestionar sus prácticas de facturación y la mala calidad del servicio. Este centro no solo practica facturación engañosa, sino que también falla en brindar atención médica compasiva y profesional. Los pacientes merecen honestidad, respeto y un trato competente, nada de lo cual recibí aquí. Recomiendo encarecidamente evitar Advanced Health Imaging. Estaré tomando más acciones a través de mi seguro y las agencias regulatorias correspondientes.

My appointment was at 11:30, I came around ten because I know it takes a bit to verify the…read moreinsurance, I understand that patients go by appointment but it took more than an hour to get my Kidney ultrasound. They asked me to drink water so it was really hard to hold it for so lung. Dr Alan was great, thank you for your help . I believe you should improve your waiting time

Ran late even after advising me several times to be early as they run on time. I waited more than…read more30 minutes past my scheduled appointment and was only called after I asked about the delay. They didn't do all the scans I originally requested and had to meet with a "patient advocate" who tried to sell me rather expensive diagnostics to get the one I requested.

My experience with Life Imaging was extremely disappointing. I was contacted and encouraged to come…read morein for a "free" heart scan, which I understood to be exactly that--a free promotional screening. Once I arrived, however, it quickly became apparent that the purpose was to get me into a presentation where they tried to sell me an expensive package of additional services. The sales pitch even included suggestions about what credit card I should consider using to pay for it. I was very clear that I was there for the free promotional scan only, that I would not be purchasing anything, and that if I ever decided I wanted additional services in the future, I would contact them myself. At that point, the tone of the seminar changed noticeably. The actual scan took approximately 10 minutes. Before leaving, both the person who performed the scan and the front desk told me that I would receive my results by Tuesday. I went on a Saturday. Tuesday came and went with no results. I contacted them, and I was then told it could take 2-3 days, meaning Wednesday at the latest based on what I was originally told. It is now Saturday and I still have not received my results or any update. If you advertise something as a free health screening, I believe people should be given clear expectations about what they are actually signing up for and should not feel pressured into purchasing expensive packages or figuring out how to finance them. And when you tell someone they will receive their results by a certain day, follow through or communicate if there is a delay. My experience left me feeling that the "free" scan was primarily a way to get people through the door for a sales presentation. The lack of follow-up regarding the results only made the experience worse. I hope others understand what to expect before agreeing to a "free" promotion.

I normally don't post reviews, but this was the worst MRI experience I've ever had. I went here…read moreafter an injury and paid for an MRI, only to be told later by the doctors that the images were some of the blurriest and lowest-quality scans he had ever seen. I later learned that the machine they use is outdated, which explains the terrible results. I had to get a second MRI at a different facility, and that one clearly showed the tear that the Millennium machine completely missed. I also tried calling explaining the issue, they only told me thats what the radiologist read on the MRI. The issue is not the radiologist but the outdates MRiI machine. II later find out its one of the oldest machines out there. In the end, it was a total waste of money , time and delay in treatment. Save yourself the frustration--please don't waste your money here!

This business does open MRIs in addition to standard MRIs. Personnel is very professional and…read morecourteous. The facility is very nice and clean. It is located in the corner of the shopping mall. Plenty of parking available.

First of all, it didn't go well with the technician as she did not tell me what she was seeing in…read morethe ultrasound. I told her that I came 2 weeks ago and the doctor I saw could not tell me if the pregnancy was viable as the embryo was too small ( I was 4 weeks then) So I was stressed, not a word, she just put the ultrasound in my vagina without saying anything. Suddenly I heard a heartbeat for 3 seconds. It was initially supposed to be a beautiful moment, I was with my husband but it was not because it was so fast without explanation. After that, she just said you're about 6 weeks pregnant and told me to leave. I heard that I should have seen a doctor but no one was called. This experience was awful. Following that, I called the ultrasound department to complain about the experience because I did not have a visit summary and needed to go to another hospital. They forwarded me to the patient experience department, and the employees listened carefully to me and told me that they were going to let the manager knows. Narcy Gonzales called me, was having lunch at the same time, and just found all the possible excuses for me to be wrong. She did not listen to me and said I will send you a form to fill out to receive your summary. She asked me to send her back a form. Once I did, She never answered me, despite my texts, calls, and emails. 10 days after, I contacted the Vice President of the patient experience, and when she learned that she sent me the report right away. I have to precise that even the vice president never answered to my email. Overall a really bad experience.

Went for an Ultrasound to this center. Located on the 5th floor of the PAC building. Place and…read morerooms were clean, spotless and hygenic. I was treated well and the medical team was very professional and you can tell they like what they do. The appointment ran on time and was in/out in less than an hour.