Check out person in print named Alyson refused to check me out and her coworker was extremely slow…read moreat taking over and checking me out. This store is horrible!

I was there 12/16 just wanting some copies made. I've used their self serve before, but it was out…read moreof order so I went to their desk and asked them to make 1 set of copies of only about 30 pages. I was told it would be hours and if there was any identifying information on it they couldn't copy it. There was a name on it and most likely a phone #. So, I left and went to FedEx. They were very helpful. No attitude at all. I felt like Office Max was only interested in business accounts. That's only my impression, but why else treat a customer like that.

I will not buy my office products from anyone else. The Customer Service level is Top Notch. The…read moredelivery people are super friendly & helpful. Shout out to John, Mark, Dawson & Mike, what amazing guys.

This company is amazing! They are all about customer service. Their prices are definitely cheaper…read morethan other companies by far. When we need to order office furniture, Ross comes out each time to look at the space and talk about the set up. He always looks out for the customer and his service is rare. We have been with UOP for years and as far as I am concerned we will be staying with them for many more to come! Everyone at this company is great!

We own 65 franchises. Decided to try out the Staples Business Promo option for company shirts. We…read moreordered 3 shirts to test out the quality. Order and design was confirmed on Dec 20th. We were hoping to get these new designs by the New year. Came back from holiday break with multiple manual emails telling me our order was going to be cancelled if I did not manually want the shirts that I already designed, submitted, approved and paid form. I was extremely confused why the shirts was not started over 10 days. I told them if they were not going to be confirmed and made in the next day, to just cancel the order as our time is important to be going back and forth on emails. Beneeta Vincent Kuttikadan, SPP Web Specialist.... decided to just cancel our order and completely waste the entire holiday break and new year shirts. We were planning on ordering hundreds more for our 65 other locations. We have ordered cards locally for the last 6 months for our franchises from the Staples website....But with the blatant disrespect of our time..... we are going back to our original vendor for our business needs. Tens of thousands of dollars per year down the drain because of one employee with a bad attitude. Theres too many vendors in the world to work with folks like this. All email communication was sent to Staples Support today around 10am.

Positives are prices include shipping so there aren't surprises at the end. The site is responsive…read morebut there are a lot of steps to do a mockup and I couldn't get the site to work in my browser so I couldn't complete the process. They seem to have really good deals but I can't tell if I'm ordering the same item as I had before because the skus don't match.