Great job. Made the experience easy and convenient. Very timely service and professional and…read moreknowledgeable. Kayleen, Michelle and Fatima did an excellent job with me.

We all know how fun MRI's are right. I went to Edison Medical Imaging today and the staff is…read moreamazing Michelle made sure that I was comfortable and talked me through it. Thanks girl! Kaylee at the desk was also amazing. I was running a few minutes late and she got me real quick. It's not a fun test but if you have to have one, go to Edison Medical Imaging. They will get you through it.

Five Stars for one of the only standing MRI diagnostic imaging machines in New Jersey which also…read morejust happens to be staffed by an incredible team of helpful and friendly professional technicians.    I can personally and unequivocally say that I Highly Recommend East Brunswick Open MRI and their state of the art facilities.

The two star is for the front office that answers the phones. She is just making up things and…read moreprocedures. I never had any instances where my report was not available online or not emailed to me, plenty times from othe r imagecare centers. But she made up some irrational reasons that she can't email me my report telling me she didn't know my identity i said what about I tell you my name , my insurance ID ,birth date and/or place of residence. As she couldn't find any reasons , she just HUNG up on me. This left a horrible taste in my mouth. IF her manager is seeing this , this is an ultimate problem you should resolve today! The technician was good overall . The images came out ok . But would I use this facility again which is 1.5 hour from my house. Most likely not!

I love the doctor and the in patient staff that handles you while your getting your procedure done…read morebut the front desk lady with the braids needs customer service training. Her demeanor is upsetting to say the least. She has no sympathy or understanding of how scary and concerned that you or family members and loved ones are getting a medical procedure done. You aren't treated with a Goodmorning or Goodafternoon or a pleasant warm attitude. Front desk set the tone for any establishment . My primary doctor has the most pleasant family greeting workers at the front Desk so this is my only reason for only 4 stars but other than the 1st lady with the braids, everyone else in the staff is 100% & I highly recommend this doctor & staff. :)

I have had great experiences here as a patient. Picking up another patient was something entirely…read moredifferent. I got a call at 9:50, saying the patient had completed the procedure and would be ready to be picked up in 20 minutes after seeing the doctor. I arrived at 10:12, feeling a bit sheepish about being a couple minutes late, and waited at the front door as instructed. And waited. And waited. At 10:40, I called to find out if something was wrong. I was told the patient would see the doctor in a couple minutes, continue waiting out front. At 11:10, still waiting. The patient was discharged at 11:25, an hour and a quarter after I was told to arrive. Seems the doctor got busy, keeping both the patient and myself waiting. I understand that emergencies can happen, but they had my phone, they could have called instead of leaving me uninformed at the door. Better still, they could have waited to summon me at all until the patient went in to see the doctor. The patient would have been delayed, but I could have been doing something useful. They need to get their scheduling and pickup communication protocols in order. In the meantime, bring a book to read while they keep you waiting.

I have been to Holmdel Imaging a few times over the last 5 years. They were pretty good. Saw me on…read moretime. Did professional work in a reasonable time. Then there was this last time. To start I scheduled an MRI. It was easy to do over the phone an I got a convenient time on a convenient day not too far in the future, sooner than I would have expected. They sent a link to fill out my medical history, which I did. Then a few days before the appointment I went to the patient portal just to check. They had changed the portal. I had to re-register. Then I had to fill out my medical history again. Nothing had been retained from the previous form. And this was only the history, other forms were not presented. There were several places that told me to list items, but there were no text boxes in which to do so, A couple of days before the appointment I was left voicemail that it was delayed by one hour. The morning of the appointment I got an email that I had forms to fill out. The forms I wanted to fill out days earlier were now available at the last minute. Since the MRI was delayed I did have time to fill them out, otherwise not. When I arrived at the new appointed time I was told that I had filled out everything online so I could just take a seat and wait. I did, for one hour. When I finally got in I was told there was a scheduling conflict. The technicians were friendly and professional. The actual MRI went well. Two days later I checked the portal and the results were there. I waited to be contacted by my physician. Two weeks later having heard nothing I reached out. He said he had not seen any results and asked where I had it done. He called Holmdel Imaging. As a result of their system change they had not sent him the results. He said that I was not alone, there were many others. This is inexcusable. The entire point of getting some scan is to have it sent to the physician who ordered it. If this criterion is not met the entire exercise is worthless, no matter how good the people or the equipment. If it's not broke, don't fix it. They took a system that was working and they broke it. And they did not do a sanity check on the new system to verify functionality. They waited for the patients. It doesn't matter how good they were if the system does not work now.

Came for a CAT scan scan with contrast today first time I have to come for this I was a little…read morenervous from start to end what a nice place so friendly so welcoming I didn't get the ladies name that greeted me the receptionist what a nice person and Nick did my CAT scan so professional so sweet took his time, calm me down I can't say enough I told him I was a hard stick. He reassured me that he will not stick me if he thought he couldn't get the vein just can't say enough I always go to Homedale imaging for my mammograms. I just think they're the best. What good service I can't say enough five star all the way.

1st appointment great, then it went downhill from there. 6…read moresessions total. They overbook and under deliver. There were several times when there were 6-10 patients there with only 1 or 2 physical therapists. The PT assistants were not good. They would approach me and ask "what exercises did you do last time"? Never checking my file or consulting with my "PT". I also thought that the staff had excessive conversations with each other about sports, places to eat and their weekends. I felt like I was at a "frat party" several times. Unprofessional in my opinion. They did not focus on the patients. They were quick to assign several exercises and then leave you to do them never supervising or checking if you were doing the exercises correctly. In addition, loud music was playing every time I was there ...the manager constantly changing it and checking in with the staff to see if they liked it. Really? The last appointment I had was a Friday at 3. There were 7 patients there while a baby shower (or some sort of party) going on during business hours!!!!!! All PT's and assistants were enjoying the party while we were sitting there for over 15 minutes waiting to start out session - SO UNPROFESSIONAL! I shared this with my Ortho Doctor and he said this was the only place he herd "not so good" things about this palce.

I highly recommend this facility with state of the art equipment and extremely knowledgeable…read moreDoctors and staff. Aaron Abiog, Brian Kennedy and the entire staff at the Twin Boro Clark location is top notch. As a mother to the patient, twin boro office staff helped me navigate difficult health insurance and doctor orders isuring my son was able to start his PT quickly after surgery. The doctors and assistants are so experienced, caring and attentive. I was impressed with the time they gave him, making sure he had a quick recovery since he has to go back to college. They even set up a program for him to do while he's at college and will be checking in on him over the next few months. I am so thankful for all the support they provided!

My family member was diagnosed, treated and released for colon cancer all within 3 weeks. This was…read morea miracle, thanks to the care received.

Heyyyyyyyy you guyyyyyys! Had a family member who had an outpatient procedure and from the door to…read morethe exit it was absolutely excellent. When we went through admissions she was professional, polite and a true pleasure. Prior to surgery the RN Maureen was a true gem. Dr Moss and the anesthesiologist were wonderful as well. The entire experience was a pleasure. Caring individuals caring for individuals!!