Professional staff that makes you feel comfortable and safe. This office does a very good job at…read morekeeping on schedule and moving along the patients in a respectful way. I appreciated how the billing and procedure was explained to me prior to signing and forms. The staff also did a good job at calling ahead to prepare you for the routine of your procedure. I would recommend this office.

I really liked AR the first time I went last year. They consolidated my discs of previous MRI and…read morewere very pleasant. The tech staff are great. But if you have a choice, maybe don't choose associated radiology also called university radiology, you may wait an hour even if you're early for your appt.

Visited Astera for my new patient appointment. Easy to find and the front desk was awesome. The…read moreDoctor was kind along with the staff. Left a binder and the front desk kept it for me.

Obviously not a place anyone wants to visit, but considering the circumstances I was very pleased…read morewith the level of care in this facility. I brought my parents for a few appointments and the staff have been easy to work with and have gone above and beyond helping me with scheduling. Fortunately, my family's doctor was also very knowledgeable and has been thorough with the necessary testings. Im happy we chose this location with such knowledgeable doctors.

There was virtually no wait and the staff was wonderful. We saw the Dr in under 10 minutes…read more Great experience.

Atlantic Health System Urgent Care in Springfield was absolutely incredible. This was the third…read moreurgent care I visited this morning while trying to get help, and they truly saved the day. From the moment I walked in, the experience was seamless -- front desk check-in was efficient and welcoming, vitals were taken promptly, and I was able to see the doctor quickly. Every single staff member I interacted with was kind, compassionate, and genuinely attentive. After a frustrating morning elsewhere, the professionalism and care shown here made such a difference. I never felt rushed, dismissed, or ignored. I felt listened to and taken seriously, which means everything when you're not feeling well. If you're looking for an urgent care that is organized, fast, and staffed with people who clearly care about their patients, I highly recommend Atlantic Health System Springfield. I'm so grateful for the care I received.

It was my first time visiting the office in linden office was clean and so were the rooms. I…read morethought the staff were very friendly and nice. Dr Roger was my doctor and I couldn't be happier I love when a doctor takes time to listen and show concerns. Every question I had was answered and I felt satisfied when I left the office. I will definitely be going back and recommend friends and family. Thank you guys keep up the good work Maria Lopez

I have seen 2 doctors within this group - both I have had to have surgery. The doctors are…read morephenomenal (Dr. Labib & Dr. MacKessey) but the office staff in Linden is the absolute worst. There is an apparent disconnect between the doctors and patient expectations with the staff. I would suggest the doctors; but go to a different office. The experience I had with the Union office was the best ever. The experience I had with the Linden office was the worst. The office staff is not honest; nor do they care (except for the surgical coordinators - they are great). Once again - doctors yes - Linden office - not if you want to be frustrated, aggravated, or deceived.

I love the doctor and the in patient staff that handles you while your getting your procedure done…read morebut the front desk lady with the braids needs customer service training. Her demeanor is upsetting to say the least. She has no sympathy or understanding of how scary and concerned that you or family members and loved ones are getting a medical procedure done. You aren't treated with a Goodmorning or Goodafternoon or a pleasant warm attitude. Front desk set the tone for any establishment . My primary doctor has the most pleasant family greeting workers at the front Desk so this is my only reason for only 4 stars but other than the 1st lady with the braids, everyone else in the staff is 100% & I highly recommend this doctor & staff. :)

I have had great experiences here as a patient. Picking up another patient was something entirely…read moredifferent. I got a call at 9:50, saying the patient had completed the procedure and would be ready to be picked up in 20 minutes after seeing the doctor. I arrived at 10:12, feeling a bit sheepish about being a couple minutes late, and waited at the front door as instructed. And waited. And waited. At 10:40, I called to find out if something was wrong. I was told the patient would see the doctor in a couple minutes, continue waiting out front. At 11:10, still waiting. The patient was discharged at 11:25, an hour and a quarter after I was told to arrive. Seems the doctor got busy, keeping both the patient and myself waiting. I understand that emergencies can happen, but they had my phone, they could have called instead of leaving me uninformed at the door. Better still, they could have waited to summon me at all until the patient went in to see the doctor. The patient would have been delayed, but I could have been doing something useful. They need to get their scheduling and pickup communication protocols in order. In the meantime, bring a book to read while they keep you waiting.

Central scheduling for the business - crappy. They missed scanning/saving the script for the local…read moredoctor, they missed scheduling the right location (they put us over an hour away) and then messed up the dates. However, Judy here at the Millburn location, bless her heart, set up the right account info, scheduled, and put us at the top of the list to get addressed. So 100% the positive part of the rating here goes to Judy and the team for x-rays and ultrasounds and more. That would've been a 4-star sequence. X-ray tech gets in at 8am, as a note, so coming early is just to do paperwork. -50% loss of score here was for the central scheduling team who didn't care enough to do the job properly after a couple calls.

I love that they have an open MRI!!!! Super nice staff too!! Caring and helpful in every way!read more

Dr. Al has been my doctor for a little over a year now, he's amazing! He's extremely patient and…read morecaring, he's extremely through and gives me amazing advice! Every department is amazing, the nurses are caring, the front desk staff is welcoming, I even had a billing discrepancy, billing department got right on it and fixed it! Thank you scotch plains medical center!!!!

They are fast and easy to deal with. I have come here for COVID tests. You fill all the forms…read moreonline, they call to make the appointment and boom you're done. Plenty of parking in the back. Fast and efficient. I like that they make you wait in the car until they're ready for you.