I'm confused why this place was packed. They sanitize their equipment by washing it in the pedicure bowl that your feet were just in. Which doubles for the trashcan. This places a staph outbreak waiting to happen. read more

One pic is what my daughter wanted. The other pic is what she got. Mind you the tech seen the picture and wasn't even going to use yellow we had to correct him. He cut 2 of her fingers with the nail file. And she has nails pointing towards Heaven This is why people complain about nail prices. The quality of this salons work is horrible. We will not return and I would never recommend anyone to go. (We paid full price & tipped, we were not rude but honestly I should have been) read more

Image Nails - What she wanted.. - Nail Salons Near Me - Houston, Texas

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JO or JOEY The lady working the front desk as soon as you walk in is so RUDE. I explained before she started if she could help me choose a set that would save me the most time. After agreeing, she begins with the soak off process. She said she'll be back in a few minutes, which was not a few. After over 10 minutes I asked if someone could check on me, a lady said she was on lunch. So I asked if I could just get them removed and wouldn't want the set anymore. Joey comes out walking NONCHALANTLY and was like what are you in a hurry? and I said Yes that's why I chose a simple set, I didn't want to take forever. She was rude about it and was like do you want me to take them off because she obvious didn't want to. Told her no, she can go back to eating. I am also disappointed in the whole staff for not keeping her accountable, if yall know she has not eaten till 2:30pm and was eating, why not be a team player and check on me? Or have someone else not available check on my nails that have been soaking for over 10min. I have been a loyal customer to this location for almost 2 years but after this experience I will not be coming back. I'm sure all the other ladies that know me are very sorry for everything but I am sorry too and will allow myself to a location where a an environment allows a lady to treat customers in this matter. read more

DO NOT go to this place they DONT clean their tools . They gave me fungus and infected toe nail . I never in my life had fungus If only I can just give them 0 stars read more

Image Nails - Infection - Nail Salons Near Me - Houston, Texas

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Nail tech is bomb! Inspiration from was from Instagram. I came in with a old set that had to be removed by soaking because it was green. And I wanted a clear affect. This took about two hours total time with new set. She did a pink clear gel and hand painted the French tip. No mask is required but each station have the shield. And it's better to come during week because it gets packed. read more

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I am here now...... I have never had such a shity experience. I asked them( 4 of them) DO YOU KNOW HOW TO DO EYE BROWS??? I even talked to a girl about it and informed them I don't neglect my eye brows I just had to regrow them because another place didn't know how and they messed them up... they said "yea yea okay okay okay"..... THEY FUCKED THEM UP then said that I would have to use makeup and let them grow out!!!!! WHAT THE FLYING F!!!! Then they gave my mom attitude. They deserve to have ALL licenses severely audited and inspected. This is ridiculous! read more

I love this nail place nail tech chair number 9.. Michele is great!! The one lady, first booth right corner does great too read more

Lilly did a great job on my nails! She saw the inspiration picture and did my nails the exact same. I will be coming back and having her do my next set. read more

Image Nails - Full set - Nail Salons Near Me - Houston, Texas

Terrible service - the work they did on my nails I could've done at home literally lol , extremely tacky ! On top of that, I asked for basic mani and pedi and was charged 55$... when I asked to see a breakdown, I saw that they charged me for the 40$ pedicure. Not to mention, how annoying it was for the tech to be asking every second if I wanted to do shellac instead, and insisting so hard. Never coming back. read more

this place is dirty, they charge you full price but will use dirty recycled products on you. there was trash in my pedicure bowl most of the time. i now have an infection on multiple toes. they also used my bowl water to clean their tools that they re-use on other people!!!!!!!!! I paid $50 for the green tea pedicure, and all it was is whatever turned the water green read more

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I came in yesterday for a refill and polish change on my toes. it was okay.. next morning my designs are chipping and cracking off, I called to let them know my nails needed to be fixed and I was told to come in and I'd be taken care of immediately, however when I arrived the male at the front desk seemed to not know what I was talking about asked me if I called the right place and I proceeded to show my call log which in fact had the shops number and I asked who did I speak with, didn't get an answer they then told me I would have to wait an hour to get my nail fixed. after being told to come in immediately and paying over $100 for my service plus I tipped the tech and my nails fell apart the next day, brought me to tears. so as I'm crying my boyfriend asked for the manager who of course was not there. the tech also cut my toe while drilling the acrylic. safe to say I'm very disappointed displeased and will not be back. read more

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No stars at all. The staff is rude. They need customer Svc class. They should try to learn English or at least have one person that does. The front desk was mean telling me I didn't even know what I wanted. Never going back. read more

Image Nails - I Asked for pink and white...the lady didn't know what I meant so she did "natural" "look pretty" and charged me $45. - Nail Salons Near Me - Houston, Texas

Love my nails.... I choose ( Lilly, Rose or Hannah!) They are amazing, friendly and kind! They will take their time and treat u delicately! I highly recommend this girls I been coming here since 2012 read more

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This was my first time going the lady was really nice she was talking to me.My nails looked just like the picture I showed her I'm really happy I came here. read more

After 4 years of being a regular, I probably won't come here again. A few of the techs were rude toward me when I refused A specific tech to do my nails. 1st Helen was very rude toward me during my pedicure and more so after said that I only wanted her to do my pedi and not my nail. (Then she messed up twice on my toes.) She had to redo a tor causing my to miss my nail appointment. Then I asked to wait on another nail technician, the lady manager asked me to wait. I waited about ten minutes, then she called me to go to a young girl in the back. As I walked toward the young techs table in the back room, the young tech rudely told me to sit at Helens table. She treated me poorly for No apparent reason. (Possibly because I slightly refused to work with Helen, even though she'd messed up on my toes, ) Since I felt treated rudely, I politely asked to pay for my pedicure asked the manager why the tech was so rude to me and she couldn't even give me a truthful reason. I left after my pedi decided to get my nails done another place. If Henry was here this probably wouldn't haven't happened. I Will never spend money nor recommended this place again. read more

Image Nails - Nail Salons Near Me - Houston, Texas

I hate complaining but this was the worst experience I've ever had. The person doing my manicure and pedicure was so rough and inattentive. She hurt my toe while doing my pedicure. When doing my manicure she didn't give me time to choose a color; once I chose a color it was the wrong one. I know sometimes it looks different once it's done but I asked her after she did a couple and she realized it was the wrong color, she went to look for the color and came back with another wrong color. She had started the process taking them off and went too deep with the drill and my nail hurted for a couple hours after. She then told me she didn't have the color I had chosen, I asked her to just take them off and suddenly she found the color. I've been going here for year but will never go again. read more

YALL FEMALES REALLY TRYNNA GET $5 OFF FOR POSTING A GOOD REVIEW anyways I went to get my nails taken off .. it was close to me. And I had no choice . I paid $20 for something. I literally could've done at home. They took acrylic nails and put them under my fake nails to take up off the dude cut me twice trying to take off the nail literally the worst. Like o m g. No stars if I could. read more

Way to much money for cheap looking ugly nails there work is horrible they do what they want and if you say something they get mad!

Used to go there regularly until recently when they cheated me out of money. I always get a dip powder manicure which they charge $45. One day I was went and the tech I like was off so I went to someone else. I was charged $52. I have no problem paying for my services but don't try to cheat me. And I also tip always and tip well (20% minimum). I asked the person that was ringing me up why was it so much did the price go up and he replied yes. Ok fine. 2 weeks later I return and the tech I usually go to is back and I'm charged $45 for the SAME EXACT SERVICE I do every 2 weeks and the 2 weeks prior, which is a dip powder manicure. Just to note, I keep my nails short for work and don't do any design. So I ask the man ringing me up (it's always the same guy) why was I charged $7 more the 2 weeks prior. He plays dumb like he doesn't know what I am speaking of. He then tells me that the techs make they're own price and I need to work it out with them. So why tell me that the price went up instead of telling me to speak with the tech that charged me $52. What disgusted me was his absolute disregard and disrespectful way of handling me and the situation. It's only $7 but I will go spend that somewhere else where people are honest and my business is appreciated. I told them I will never be back and I stand on that! read more

Love love loveee Image Nails. It took me a while to find a consistent nail shop that I loved when I first moved to Houston and Image Nails is the place! I get my nails done by Lily and she always gives me exactly what I ask for and they always look great. read more

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I love to come do my pedicures here! Holly is the person who always does my toes and takes care of them so well! I recommend you come to her. She is super nice! read more

Came here for a quick eyebrow wax. This review is for wax services only. The lady was super rough with this area. She left my eye brows visibly uneven. She seemed annoyed when I told her I couldn't lay down on the table when she walked in and found me in the chair, even though I smiled and explained that I couldn't lay down flat since I'm 9mos pregnant. She took off too much in between the brows too. Are they cheap? Yes. Will I return? Hell no! This lady took no care to follow my natural brow shape and ended up messing up my eyebrows bad. read more

The staff here are absolutely rude. I didn't know if I was the one who wanted my nails done or the women who did them. She kept telling me what I should get instead of asking me what would I like done. Rushed me to pick a color after finally giving me the colors to choose from after she did my manicure. Will not return ! read more

It is very insulting for the nail tech to tell me that my polish looks the way it does because she used one coat one even after she applied a second coat my nail polish is still spotty and I have an opaque color. I think the employees should have extra training or take classes to keep up with what it is they need to know how to do for this trade. One thing I know how to do is polish my fingernails and if I pay for a service I expect for it to be done correctly. read more

My favorite all time nail salon. They cater to you and if your in a hurry will get you in out!! But this is not the only reason i visit here the work and 3D nail art they can create here stands out as well. So much do they did a specialty art pearl artwork nails for my wedding day! I've been coming as a client ever since!! If you want to be treated well, pampered, and get a great manicure visit here! I would trust my hands & feet to anyone else! FYI get the shellac ! Houston Style Magazine Writer Raegan Carey read more

Image Nails - Spa Shellac Pedicure by Image Nails!!! - Nail Salons Near Me - Houston, Texas

Worst place I've been to so far. It was my first time at this nail salon.Not good service, the lady who was doing my pedicure was not pleasant. I got the regular pedicure for 30 bucks and it includes massage and other. It was not done ! I would not go back. DONT WASTE YOUR MONEY! read more

I am extremely disappointed. This is my second time coming here and although my nails were done well the CUSTOMER SERVICE was terrible. If you prefer not being attacked for wanting your nails a certain way I suggest you go somewhere else because this is not the place. Once my nails were sanded down I noticed they were too thin because I could see the nail tips under the power. I asked my nail tech if she could put some more powder on top because they were too thin and I didn't want my nails to end up breaking. After arguing with me about how they weren't too thin and this is how she always does her clients nails, she proceeded to talk about me with other nail techs while pointing at me saying "remember her" so that if I come back they will refuse me service. I have NEVER in my life been treated so poorly or disrespected in a nail shop, and all of this because I wanted my nails done a certain way. If a client wants something specific, being an industry of service, this should be done without them being attacked for it. I suggest in the future all employees of this shop, including the lady at the front who thought the situation was funny, to think before they treat their customers like they don't matter because next time you might catch someone on a bad day and regret treating them like they don't matter. Lastly, word of mouth is a powerful tool. Remember that. read more

This is my regular nail spot! Usually get in to get my mani's done and that's it! Whatever technician I get I'm more often than not pleased with! Typically get a shellac/gel polish here or powder. So far, haven't been let down! Hannah did my most recent ombré set, and I am in LOVE!! read more

Image Nails - Nail Salons Near Me - Houston, Texas

Took my girlfriend here twice & never again, the first time we came the nails were okay so we decided to give them another try but this last time was horrible. We came late on Sunday & the place was full we waited patiently for someone to help us & the lady we got was very rude! She complained my gf was picky & didn't want to do her nails & said that no one else would want to do them. I get it we came late & if you didn't want to take a customer so you can go home then tell us to come back next time instead of giving us an attitude & saying she was picky when no one really helped us but there were other people who came in 15-20minutes after us who got seated to do their nails. While we were waiting another girl that was getting her nails done there actually got her finger cut & was bleeding. You don't treat customers this way! When we tried to let the manager know about the poor service she just cut us off saying that her employee is never rude to people & wouldn't even let us speak. My advice try other places you don't need to go here & be treated less just for a mediocre nail job. read more

Gina is a great nail tech! She's always going above and beyond to keep my nails, eyebrows, & toes flawless! This nail shop is full of amazing people and they love to please their customers! I love Gina and she's the only one I let do my nails! Check out the photos i have attached ! Thank you Gina for all that you do to keep me beauty, I appreciate you :) read more

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I be been there twice so far and I love it sometimes it gets really busy but just be patient I ask for rose she leave my nails looking right read more

Image Nails - Nail Salons Near Me - Houston, Texas

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Worse and quickest pedicure I've ever had. It's not a place to come and relax. It's all about to quickest way to get you out. I will never return to this place and I don't recommend! read more

Worst experience ever. Cindi was rude and aggressive with my nails and when I asked her to make them shorter she rolled her bails and still didn't make them short enough. I will never come here again. I usually very easy to please but I have never had such mad service and still even tipped her $2. She also was very messy and left my nails dirty and bleeding. I am not happy. read more

Image Nails - So bad. I've never been so unhappy. - Nail Salons Near Me - Houston, Texas

bad service, i went for a soak off but she started yanking my nails off , which most of my natural nails ripped and started bleeding , later she proceeded to add this green oil to "calm" the blood down but it kept bleeding more throughout the day , now my nails have been in pain ever since and i expected an actual soak off not that , later on i paid the 10$ and then she stood in front of me waiting for me to tip her but i didn't and left , said thank you ,not a place i recommend for a soak off. read more

The customer service here is awful and the techs are subpar. I went here for an eyebrow wax recently and it was beyond terrible. The tech and front desk was very rude. They had me sit in a chair in front of a hard marble drying table to lean my head back on to wax my eyebrows (caused so much discomfort and pain to the back of my head and neck). The tech used one wax stick in and out of the wax for multiple people and was upset when I suggested she change it. She was very rough pushing and pulling my head and left me with uneven brows and burns under both. Do not recommend!! STAY AWAY! read more

Worst nail shop I've been to in Houston!! Not only did the tech cut my cuticles multiple times but after asked three times to be more gentle she proceeded to do what she pleased. The shellac looked all bumpy and had air bubbles! Save yourself the trouble of coming here!! If I could give it zero stars I would. read more

Image Nails - Nail Salons Near Me - Houston, Texas

This was the worst nail salon I've ever been to. I was very dissatisfied with the service provided. I even vocalize that fact with my beautician. To which he shrugged his shoulders and then appointed his manager to me too and she said looks fine. I was rather confused at what she was talking about looked fine because my shellac was put on very Messy. And now two days later they have definitely chipped. I paid my bill even tipped five dollars because hey maybe the guy had a bad day or something. However I will not be Providing my business to this establishment it is undeserving. I suggest you do the same otherwise you'll be left disappointed. read more

My review is based on a woman named Long. My mom brought me here to do my nails when I was teenager- I'm 32 now and I still come to see her. She is very precise and does amazing work. Things to take into account- I've only done my toes with her. ( My profession only allows natural, bare nails on my hands) She tells you what is best for your type of nails. My nails are thin and she suggested to avoid chellac because it would cause more damage on me than for someone who had thicker or stronger nails. Once I tried it against her suggestion because I was going on vacation and boy was she right. It took 6 months for my nails to be healthy again. She's smart and knows what she is doing. The girls in the front will always try to put me with someone else but I just stay firm and say I'll wait for Long. I like a thin French tip but sometimes I do color from chellac without the actual chellac. Just the color. Long is the best! read more

Image Nails - Pedicure by Long - Nail Salons Near Me - Houston, Texas

I usually come here because it close to home and with 3 kids I need to get in and out as fast as I can. Ive put up with mediocre nails for some time now from here but no more. The last time I went I took my girls with me to only get their finger nails and toe nails painted. (No shellac.) They had them go pick their polishes and told them to have a seat they'll get called back in a bit. I was seated to get my full set and watched customer after customer walk in and get sent back to get their work done. All while my girls sat there patiently waiting. They never got called back. The tech doing my nails ended up doing theirs and said "you only wanted their fingernails done right? No feet?" I said yes only fingernails because It was clear she didn't want to do their feet. I go pay the woman in front, cash, because they didn't want to take card, all while she's talking to one of her techs. I walk out with my girls explaining to them why they didn't get their toes done. Then I hear the woman yelling after me saying I forgot to pay. I politely told her "I have you 3 20 dollar bills and you held them on the desk with your left hand while you were talking to one of your workers." She looked so confused but I'm assuming since I was pretty detailed she said ok. Overall, I'm tired of so-so nails (and that's being nice;) I'm not giving them any of my business anymore and would reconsider if you're thinking of going here as well. read more

Worst experience ever! The nail tech was so rough when filing my toe nails that she ripped the nail off of my toe socket. And she continued painting my toe nail as if nothing happened. I didn't get a discount, just a half ass apology. I wouldn't recommend going here. My toe nail fell off the next day. Not to mention their polish is so cheap. My nails look hideous. Fist and last time going to this place. read more