My girlfriend and I have had appointments for weeks! We were so excited for facials and some…read morepampering. Now we sit on the stoop of Poppy and Ivy 15 minutes after our appointment time to an empty spa, packages on the front porch, and no one answering the phone. Don't bother wasting your time here, since they have no issue wasting yours.

Sometimes you just have to treat yourself! And I decided it was time for a facial. I looked for a…read morespot nearby that also had online booking and the type of service I was look for. I booked a facial with Aleah and she was wonderful. Her technique was gentle but I could definitely feel that she was covering every bit of my face. I loved the results and felt pampered rather than scrubbed. The space is lovely and is in an old house. Everything is clean and fresh. However, because the spaces are open, you are just in your street clothes for services, if I had realized that, I wouldn't have worn a colored shirt. Also when you go to pay, you have to ask about tipping as it is not suggested.

I have been getting lashes for about two years now, and tried quite a few lash artists looking for…read morethe best one. Let me just say there are none quite like Dominique. From the very first visit she was professional, knowledgeable, and catered to my needs. Since my first visit I have been going every 2-3 weeks faithfully, now, for about 6 months. I recommend Dominique to my friends. She is skilled in classics, hybrid and volume sets. If you want amazing lashes look no further.

Excellent Experience!! Highly Recommended!! This was my first time getting lash extensions, I…read morereside in VA and I've admired Dominique's work so I waited until I came to visit home to try it. Surpassed my expectations! Will be making my way back for my fills!!!

Salon smells so good, it's so cute and clean! Maddie did my brown lamination and did amazing,…read morethey also offer a wide range of services!! I also got my spray tan done by Avery and she did SO GOOD I felt so comfortable for my first spray tan, HIGHLY recommend

Yesterday, I had an emergency with one of my students and I couldn't make it to the appointment. As…read morea High School Teacher things happen last minute. I called the very next day to work a solution to somewhat recover part of the money and do another service another time and they just charged me 150 dollars. 150 Dollars. No emphaty, not even trying to help me negociate something that can benefit both. I just lost my money. I wouldn't put my face or body in the hands of people that money is all they care.

After you cancel your account, they will continue to bill your credit card. The business is very…read moreclean and they do great work, but have no consideration for extenuating circumstances. My daughter was in a car accident right before her appointment. We called and told them what happened and that she wouldn't be able to make it. They wanted to charge her $70 for canceling. They have now refunded my money and made an apology for the issue with my daughter.

Classic Bait-and-Switch - Disappointing Customer Service…read more While the actual service I received was good, the pricing and customer service were extremely disappointing. I specifically booked a Senior Stylist through the website at a listed price of $133. After booking, I received a call requiring a $50 deposit, which I paid. During that call, I was also advised to wait until the next day to see the same Senior Stylist I had originally selected. The morning of my appointment, I received a confirmation link that included a vague statement: "If you booked with a senior stylist, you will be subject to an upcharge at checkout." However, no amount was disclosed, which is misleading and unacceptable. At checkout, I was shocked to be charged $150 instead of $133, along with an automatic 20% gratuity ($30)--bringing my total to $180 for a service I expected to cost $133. When I contacted the salon to dispute the charges, communication stopped, and they have refused to refund the $21 overcharge ($17 price difference + $4 additional gratuity). This experience reflects a lack of transparency and poor customer service. Pricing should be clearly disclosed upfront, not revealed after the service is completed. I am simply requesting a $21 refund to correct this issue. Owner requested proof of website discrepancies and they would happily refund my $21 which I did.. now they are not responding.

I'm new to the neighborhood and booked at Salon Vous for a pedicure and gel x extensions. I loved…read moreevery minute of my service with Cassie! Customer service 100/10. I got exactly what I asked for with my nails and pedi. Love them! My pedicure was such a relaxing and soothing experience! The salon is beautiful and chill. The staff is friendly and welcoming. Salon offers a plethora of services that are worth checking out nails, hair, etc. I will definitely be back.

I had the best spa day at Salon Vous. Salon Vous is so beautiful and relaxing. I would stay there…read moreall day if I could. Kim gave me an amazing head spa experience. She is professional, detailed, and thorough with me. I have oily hair. Kim was able to rebalance my hair. I couldn't believe how light and refreshed my hair was after. One of my other favorite parts of the service was the scalp massage. It felt like a waterfall was running through my hair. She gave me one of the best massages I ever had. She melted all my stress away. My hair and body were rejuvenated. I can't wait to go back to Salon. Vous for my spa day.

I came in after another appointment was canceled and was initially grateful to be accommodated…read more Unfortunately, the experience quickly became unprofessional. During my appointment, the braider stopped to show another staff member a video and carried on a personal conversation while working on my hair. When I asked for thicker braids, the result was inconsistent sizing throughout. Additionally, my hair began to frizz almost immediately because it was not properly wrapped into the braiding hair. Overall, the lack of professionalism and attention to detail was disappointing. I might try again with a different braider.

I gave this location in New Orleans 2 try's to install a sewing both times it came right out. My…read morehair is knotted up. I paid $400 for naughty hair. I told the lady the second time she said she gave me a $70 discount. I don't know why I paid $400 for weave that didn't last two weeks. thank God I'm a hairstylist I was able to fix it, color it, but now I have leftover tracks of a sewin that was dangling off my neck. Thanks for making me have to work extra hard to pay you and to have sloppy head.

I purchased a Living Social review for "One 60-minute makeup lesson and one makeup application." I…read moretried to call 3 times and emailed using the contact form on the website once and received no response. I think it's because I was mentioning the Living Social deal. Finally I did get her on the phone and asked to schedule it. She said her phone, which she uses to schedule, had just ran out of power and that she'd call me back when it charged a bit. Guess what? She didn't call me back. Luckily, during the call, she'd mentioned that there was an online scheduling tool I'd somehow missed on the website that I could use to schedule. So I did. She called me the day after to confirm my appointment and she told me that "I was the last Living Social deal" she was going to accept, so don't be surprised if the voucher didn't work when I came in, but she'd still honor it. Very weird. I arrived on time for my appointment and she was running very behind, I had to wait 45 minutes for my appointment to start. I'm a busy person, so this really didn't make me happy. When I finally got to my lesson, it was much different than I thought. She applied my makeup and told me what she was doing, but I couldn't see what she was doing while she was doing it, so I feel like I lost out a lot of the value. Also, with other makeup lessons, they do one side of your faced and then you do the other side so that they can watch and coach you. She didn't do this, it would have been much better if she did. Also, I specifically told her I wanted to learn how to do my eyeliner better. At the end of the lesson, she still hadn't covered this. I kept pushing her to go over with me so she drew something on real quick and said "that's how I would do it." Um, really? It was crooked and looked terrible. I think she just wanted me out of there because she was running behind on her next appointments. Did I learn something? Yep, especially about how to apply my foundation. And she gave me some makeup I was missing to get me started, so I gave her a $5 tip to cover that, but I won't be back.

I purchased a Groupon for what I thought would be eyelash extensions, but when I got there she said…read moreI would be getting strip lashes. I went on their website and they clearly state the difference between eyelash extensions and strip lashes. Groupon says "set of lash extensions" NOT "strip lash"

Tiffany is amazing and so knowledgeable. Got a last lift and tint with her and it's so cute on my…read moreface I love it! She's a one stop shop and I already scheduled a facial with her next week :) thinking about a wax with her in the future

I definitely recommend Fleur De Vie! Tiffaney is great and makes you feel comfortable during the…read moreservice. I had some waxing done, and she made the whole process easy and painless. She's also done my brows and lashes, and what a difference!! Tiffaney is super knowledgeable and explains everything she's doing as she does it so you know just what to expect. I highly recommend her services!!

I've been getting my lashes done here for a few months now with Angelique and i'm always so happy…read morewith how they turn out! i always get tons of compliments on them in public and i always name drop Luxury Studio. Angelique and other ladies that work there are always friendly and positive every time!

Where do I start with this horrific experience. Silly me purchased a Groupon for a micro blading…read moreservice. The service listed on Groupon was $500 now 204. Very quickly you realize the integrity of this business with the normal price is 200. When I question what service I'm having, the receptionist said it was Groupon's decision to have it listed at $500. Then comes time to booking the service. When I first called, I was told to book on the website. When I told her I didn't have access to a website at that point in time, she said to call back later. A few days later I have access to the Internet and book the appointment. Two hours before the appointment, I received a cancellation of the appointment, costing me 250 in lost revenue (I could have taken a client myself ). The email asked me to rebook on the app which I do for the next day. The next day I look up the location of the business on Groupon, and catch a taxi to the location. It was 9 AM and nobody was at the business. I called the receptionist number and was told the business is at a new location. And that I could still keep the appointment time. Another taxi ride later, I arrive at the new location at 9:20 AM. The business is still closed. I called again and was told Angela is pulling up. 10 minutes later I called again and I'm asked if I would like to reschedule!!!! Wtf!!!! I shared with this woman that this business should not be an operation. Not only are they disrespectful of other people's time, and money, they are completely deceiving people with their marketing. I called Groupon about this mess, and they are not the best organization as I believe they are head honcho's in deception. After this Occasion I will never use Groupon again, and would never use this salon for anything!!!! Agh! Stay away!!! Dumb and dumper!!! Additional comment to salons response- I'm a local to New Orleans. Note my above comments that I called FIRST and was told by your business to book online. This wasted my morning and now I'm stuck trying to get a refund from Groupon.

Ordered a gift card for my wife to get pampered and Treva did a great job taking care of her! Great…read moregift idea for for a 'day for her' instead of something else to throw in a drawer. Great price for the value

From the owner: Our business specializes in providing prompt convenient beauty services for all customers. We are…read moreavailable for any job big or small. Our services are also available to provide onsite services as well. We currently offer makeup, lash, facial, waxing and tanning services in our salon or we will come to you.