Very disappointed in the level of customer service. We placed an order for shirts for the girls'…read morelacrosse team, but somehow our daughter's shirt was never completed. While we did receive a credit, she's now the only player without a shirt and unable to match the rest of the team. We were never notified of any issue with the order--we only discovered it after noticing a credit on our account and asking about it. At that point, we were told the production run had ended and no additional shirts would be made. When we requested a copy of the design so we could have a shirt made elsewhere, we were told it was "their image," even though it actually belongs to the lacrosse club. We also asked if they could embroider the design instead and were told no. When we questioned why no one had reached out to inform us of the issue, we were told they don't notify customers and don't read or return emails. Overall, this was a very frustrating experience and extremely disappointing from what is supposed to be a well-respected business.

I had a fantastic experience from start to finish. I run a Christmas Charity and decided I wanted…read moreto have shirts made for the crew that helps me. I sent an email asking if it would be possible in the time frame and I promptly received a return email assuring me it could be done along with a quote. Not only were they prompt, but Amy went above and beyond... suggesting that they could actually post the shirts for sale and they would donate a portion of the profit to my charity!!! I would have never come up with that idea but that's why they are the professionals I guess! There was a slight delay with my order but it couldn't be helped because of covid. I'm not upset in the slightest. This is a local, small, family run business that got behind just like the rest of us due to quarantine. I appreciate that they did what was necessary to keep everyone safe. The quality of the shirts was fantastic! Very soft, warm and cozy! I will not hesitate to recommend them and will purchase again

Merry Christmas to me! I just picked up a dozen customized flat-bill hats to level up my style game…read morein 2025. Can't wait to rock these with my outfits all year long! Big shoutout to Deuce Shirts for keeping my personalized clothing game strong for the last 5 years! Your work always exceeds expectations. Here's to looking sharp, feeling great, and making big moves in the new year. Let's go 2025! #MerryChristmas #CustomStyle #FlatBillVibes #DeuceShirts #2025Loading

Amazing quality products any print work. Very happy with the speed and value I received from the…read moreteam at Deuce!

This place ROCKS when it comes to embroidery and heat sealed graphics! Very quick turnaround and…read moregreat work. Highly, highly recommend!!!

This place is amazing! The person that helps at the physical location is super nice, knowledgeable,…read moreand accommodating! I saw a review about someone emailing and never getting a response and it boils my blood because this place is seriously incredible. I came on Dec 23rd with a box of 12 fleeces and he didn't even flinch at the fact that I needed them next day. The prices are reasonable and the service is phenomenal. People like that reviewer are the ones that email once and then leave a bad review. I would recommend calling or going in -- you won't be disappointed. I got there at opening time on Christmas Eve and there were several people picking up so I know they were busy and yet, it all got done and the quality of the work was excellent. Highly, highly recommend and I am so grateful to have a place like this to get my company's attire done.

Wonderful people, very easy to do business with, and high quality work. Deb is super communicative…read moreas well and they have very fair pricing.

I have been ordering our uniform shirts, jackets, and hats from Steck and Stevens for several…read moreyears. They are wonderful to work with. They listened to what I needed and took the time to make sure I ordered exactly what I needed. There products are extremely durable. I have ordered embroidered shirts and jackets as well as printed shirts. My oldest shirt is almost ten years old and the embroidered patch still looks brand new. My orders are filled in a timely manner and have always been correct. If there is a delay for some reason, they keep you updated on what is happening. I highly recommend them to anyone who needs custom items.

It's Saturday. Posted hours say they open at 11. I drive over to their location with a big project…read moreonly to find a closed store - lights out, door locked. I called the phone number / I was told that TODAY they were opening at 11:30 instead. So they obviously lost my business. How can customers trust a business that doesn't even follow its own hours. They obviously don't care if customers are inconvenienced. Let's not support this business. They aren't here to support our community. Plenty of other more reliable options.

The T-Shirt's place is amazing!!!! I was looking for a local DTF vendor and stumbled upon this…read moreplace. So happy I did!!! I was able to get same day service for my DTF and create my design on the spot!!!! The owners were super knowledgeable and friendly!!!! I will definitely be doing business with them as long as they are still there!!! if you are looking for excellent same day service for most of your print needs...look no further this shop will take care of you!!!

We use Direct Threads for all of our Merchandise here at Oscar's Brewing Company and could not be…read moremore happy with all of their work. Everything is always on time and the highest quality. Elliott in particular goes far above and beyond, and his customer service is as good as it gets. Thank you all!

Elliott and his team at DT are so accommodating and easy to work with! We utilize Direct Thread for…read moreapparel for 15+ bars and restaurants. DT does a wonderful job at communicating order updates. Their service is speedy as well - from ordering to delivery, it could not be more seamless! The quality of apparel we order is fantastic. Our staff love how soft the shirts are! They offer a wide variety of merchandise options, from aprons, to hats, to shirts, to bandanas. Overall, I highly recommend Direct Thread. I truly appreciate how responsive their team is and their fast turn around for apparel and screen printing needs!

I have ordered apparel from 'on the spot' for the past 1.5 years. I have always been pleased with…read morethe customer service. They have helped me with traditional orders as well as with two 'crisis' orders where I needed product faster than normal. They have always delivered!

From the owner: On The Spot Custom Tee's and More is one stop printing company. We offer contract printing as well…read moreas a website offering more than 100,000 products and merchandise for you to place your logo of design.

Extremely nice staff. The store recently moved to Main St had to find it but what an improvement…read moregreat location.

I had them add my last name to a bowling shirt above my left breast pocket. Red thread with a…read moretypical font and a couple inches. I was charged $35 dollars for the service or 7 dollars a letter. I never felt comfortable about it. So I called 5 local companies that could perform the same service. I gave the exact same specifics and I was quoted between $7-$9.50 for the same services. I feel I was severely over charged and the lady at the front wasn't interested in complaint. 4 to 6 times more then all other competitors isn't a fair way to treat a customer. I would highly recommend googling embroidery in Dayton Ohio. You will find 5 other companies that will save you 4 to 6 times the rates at Embriodme Centerville. The embroidery was done correctly.