I needed a unique plaque made and they did an amazing job that turned out beautifully. They really…read moretook the time to get it done right

From the owner: Eagle Engraving is a custom engraving shop specializing in awards, plaques, and products for…read morefirefighters, law enforcement, and more. We're a dedicated group of people that will stop at nothing to help you with your engraving needs.

I called and asked about having laser marking done, they said they don't do that size even though…read morethey showed a larger size item on their website. They said they do engraving not marking but didn't bother to speak to me directly, only through the receptionist. Whatever, I will take my business elsewhere. Remember never a job too small, at one time your company was a small business as well.

This review is for their customer service. Ordered 4 awards from them in November. The awards were…read moreOK, but they charged me $40 for 2 days shipping but I did not receive the awards in 2 days, because this company used the wrong shipping address. I called them several times and wrote emails asking to help with Fedex since they were not planning to deliver the awards in time for our ceremony. This company never got back to me. I had to drive 30 miles to pick up the awards from Fedex and wasted good part of a Saturday chasing the package. Bad customer service will not win this company repeat customers.

It turns out Jim Henry Inc. is an 80 year old business which provides frames, certificates, and…read morewhat I'll call trinklets (small plaques and trophies, medallions, pins, pendants, etc) mostly for the medical profession.  I ordered a gift frame for my son's medical board certificate and being sorta in the Chicagoland neighborhood and to save $19 in shipping cost, I queried and was amicably agreed a physical pickup in lieu of shipping.  After just a few days' wait for the frame prep, I also got to meet Chris McClurg, the friendly president of the company who while presenting my purchase also gave me a little tour of their office and product displays.  They are located in a quaint industrial section of St. Charles and near the DuPage airport.  They have customers from all over the world.  I made an observation that businesses like Jim Henry have longevity by finding a solid niche and with theirs being mostly (but not exclusively) associated with the medical profession.  I noticed how all of the son's celebrated milestones (diplomas, degrees, certifications, etc) came with different sized certificates and each had their own preferred frame supplier - what a racquet I thought!  Anyway, this was most certainly a one time visit, but I mentioned to Chris that because he had a Yelp listing with no info nor reviews, I would oblige him with a written thank you and a little PR, and here it is!

This Team of Noah, David and Johnathon are awesome. They have helped me with several projects over…read morethe last year. Noah does an amazing job understanding the project on Jonathan's customer service is great and Davis creativity is awesome. Thank you for making everything look so great.!!

I've been using AlphaGraphics for work projects, as well as a few personal projects, for quite a…read morefew years now. They are prompt, courteous and conscientious.

The glorious days of indie mom and pop businesses have mostly succumbed to the digital age, made in…read moreChina, fast fashion, garbage, I just had my first experience with Artistic Engraving and I loved it so much it compelled me to write my first ever business review on yelp. It brought me back to the days of superb quality, made in the USA, friendly in-person, community style products and services with a business that takes pride in their work and your satisfaction. I recommend to all for anything in the spear of what they do

1st Class customer service. Contacted them (Kevin) about some pieces I needed to complete a 50 year…read moreold badge. I sent an email with exactly what I needed. Asked for payment and shipping information. Within a few days the pieces were sent free of charge. Totally unexpected. Very Impressed and grateful.

Working with Create Cut Invent has meant a lot to our team. Steve is one of the kindest and most…read moregenuine people we have met. You can tell he truly cares about what he does and about helping students learn about fabricating custom parts.. He has helped us with so many custom parts, from metal side plates and back plates to protective polycarbonate plates. He also did something really special for us that not many teams get the opportunity to do, which is custom machining our own gears. Our robot needed a specific size gears in order to create the perfect RPM for the motor. We were unable to find any available parts online and had to make our own. Steve was extremely helpful and the quality turned out amazing! When we were getting ready for the FIRST Tech Challenge World Championship, we were under a ton of pressure with a really tight deadline. We had less than a month to design and build our robot, and there is no way we could have done it without Steve. There were times he got parts done for us the same day. One time, we were a few days out from the World Championship and after initial rounds of testing, we realized our robot could be even faster. Steve was extremely helpful in this matter, where he used his own steel and welded the gears onto a standoff. He was able to get the new custom gears done in just hours, and we were able to attach the new gears onto the robot on the same day! What really stands out is how much he cares. He always took the time to help us, no matter how busy things were, and he treated our team with so much support and respect. Because of him, we were able to succeed at Worlds, earning 3rd place in Design in our division and making it to playoffs. For the 2026 season, we are ranked as one of the top teams in the state of Illinois and regarded as a top caliber team in the world. We are really grateful for everything Steve has done for us. We truly could not have done this without him, and we would recommend Create Cut Invent to anyone, especially for robotics and STEM projects.

I cannot say enough good things about Create Cut Invent's service. I had a smaller sized request…read morefor custom steel plates; other services did not even bother to respond to the request, but Steven replied quickly. Once the details were finalized, it was turned around in just a few hours and it was exactly what I needed! Steven was extremely generous with his time and advice. His incredibly friendly personality paired with enthusiasm for the craft is rare to find these days. Beyond the excellent work, the owner is a Chicago legend. Honored to have Steven's services so close by in the Western Suburbs. I will definitely be using them again for any fabrication!

Starla did a great job with the calligraphy for my daughter's wedding. She was very easy to work…read morewith and did a wonderful job...I highly recommend her!

From the owner: We practice the ancient art of calligraphy and combined with a hand engraving tool, create…read morebeautiful personalized keepsakes. Anniversaries, weddings, special occasions: You name it, we engrave it!

I had several orders for 3 different organizations. One of the 3 orders went without a hitch…read more However the other two became a nightmare. I made clear what changes needed to be made and that there was a timing issue. I even agreed to pay the cost of fixing their mistake but it had to be done asap. I called back a week later to check on the progress and they didn't even start my order! Save you time, money and aggravation and go someplace else. I argued with Paul, the owner to get my deposit back and he refused. I told him I was going to file a civil suit against his business. He laughed and said that I wouldn't waste my time with court as most busy people wouldn't waste their time. Obviously he's done this before. Take you business elsewhere.

I've been a customer here for over five years. Our Men's Club used them for trophies so I figured…read morethat I would try them out for some recognition I needed for work. Paul provided great customer service and his prices were great too. If you're looking for trophies in the Joliet/Plainfield area, make sure to try Off the Press Printing out.

I have taken many of my pieces to fox jewelers for work and I am always so pleased with the…read moreresults. Their team is very easy to work with and super friendly. I couldn't recommend them enough.

I called Fox Jewelers based on a personal referral from a friend. Meeting with the owner, Tom, was…read moretruly an enjoyable experience. He took time to explain every step of the process in my selling old scrap gold jewelry. It was refreshing to see someone take time and care about the customer's interest as well as his own. Honesty in this profession is so important and I can truly say that I trusted him 100%. What a welcoming, friendly and professional experience!