If there was a 0 star rating I would give it to this "dentist" and his "staff". They are very rude and condescending and like to display contempt and disdain toward patients like myself. I have a facial problem caused my missing back teeth which caused bone loss. It ruined my appearance and my entire life.
I thought that by explaining this before they saw me then it would help because I had been going through hell trying to find a dentist that has some manners and respect.
That still did not stop the front desk staff from sitting around discussing whether or not I was a "crackhead" or "had HIV" neither of those things are true and I get so sick and tired of that being the first thing everyone thinks of when they see me. I went through the X-Ray and the teeth cleaning the whole time the dentist making fun of me and my jaw deformity and having already heard the front desk staff's "not so hushed" conversation about my appearance but I held it in as best as I could. Even I tried to keep my composure and still be polite, I said "Bye have a nice day" I was met with disdainful laughs. The tone was so nasty and rude.
When I just finally got tired of it, after one of the staff called me to come back and get my ID, she decides she wants to laugh in my face and drop my ID on the desk instead of giving it to me in my hand as if touching me would make her die or turn to stone.
Even THEN I walked away and I politely called back and I said I understand look funny or nasty or whatever but I already explained why I look like this and would you please try to keep that rudeness to yourself? I even said "Have a beautiful, blessed day, beautiful and hung up.
The last straw was today when I called to find out about an authorization for a root canal that I have been fighting to get since 2015 all because every where I go people are more worried about what I look like than doing their jobs.
They were nasty and rude AGAIN so I went down there personally and gave them a piece of my mind and luckily I was recording it because then they send me a termination letter claiming (lying) that I was very rude and violent and threatened staff members. Yes, I did curse..ONE time but it wasn't intentional I was upset and everything I was holding in emotionally came out.
They sat there and acknowledged it when they got told off but when I was being polite, even in the wake of their rudeness, I couldn't get as much as a polite greeting in return.
I know that people take one look at me and automatically think I'm the bad guy or a "crackhead" which is why I started to record even the rare times I go to the store. The minute I defend myself, I'm "crazy" and "mad at the world".
I have even had people spit on me because of how I look but then when I retaliate, I end up being the one in trouble even though I'm the one with another person's SPIT ON ME!!
I don't recommend anyone go here, the only reason I went was because it is hard for me to travel far while I am going through this problem, I am never outside for more than 5 minutes and this place is very close to a friend's house. read more