Stopped by during my most recent trip to the mall. Tried their warm harvest latte which the barista said is one of their top sellers. It was definitely a great pick me up because it was strong coffee but the spices added a very holiday/fall feel. Different than what I've tried but still good if you like strong coffee. The mall wasn't crowded so we were able to sit down and enjoy ourselves. Good service. They have some pastries too but I didn't try any this time around. read more

illy Caffe - Gelato Near Me - East Rutherford, New Jersey

See all

Illy cafe was almost right at the center of the mall. Very close to kids play area and few other shops . We looked at the ice cream and decided to order one . Service was very slow :( had to wait for a long time ! Billing was slow too. Ice cream taste was good. They also sold carbonated drinks . Good experience overall . 4 stars . Conveniently located inside American mall.. fantastic products and great service. Nice and quick and very helpful staff . . Parking in the small is a big headache and also time-consuming, especially on weekends and peak hours... the mall is slightly away from South Jersey and Central Jersey within an hour drive.. It's still worth a visit once in six months... read more

See all

Small shop in American Dream mall that makes great coffee , service is lacking and it isn't well maintained. Their macarons are like rubber! There is seating nearby They offer cakes and pastries , hot and iced drinks. Maybe additional staffing on busy days may help their service decline. read more

See all

Vanessa was the best!!! She provided great service went above and beyond for us. We had a great coffee and she gave us a charger for our baby warmer and saved the day truly ! read more

Here we go again. Service sucks. Coffee was descent. I really like the illy brand. That is why I stopped to patronize. I ordered double macchiato. Asked the attendee to add some extra milk foam. He just looked at me like I'm an alien. No pun intended. When I received the coffee. Of course it was reg. No added milk or foam. Starbucks doesn't every single time I ask. But what do I know. You the customer. I won't be back read more

Service was good. They offered a taste of two different gelato flavors when I couldn't decide between pistachio and tiramisu. I decided on the tiramisu flavor. It was ok. It was a kiosk type setup in American Dream, so not much ambiance. But, there were a few tables with chairs to sit nearby read more

illy Caffe - the interior of a coffee shop - Gelato Near Me - East Rutherford, New Jersey

See all

I ordered a vanilla clove latte there was a young lady who had a really nice vibe and started short conversation with me she proceeded to make my drink and it was amazing I had asked her for her name she said Nancy. She's a great worker. Thank you guys for having such nice people. read more

I got the Almond Rose Café latte, it was decent. Long wait times, overworked staff - expected at this super busy mall even on a day when all retail stores are closed. read more

illy Caffe - Almond rose cafe latte - Gelato Near Me - East Rutherford, New Jersey

Coffee is great Very quiet not busy Clean tabels In general everything was good and clean read more

illy Caffe - Cafe illy - Gelato Near Me - East Rutherford, New Jersey

While Illy is not my go-to brand for coffee, it does provide a nice bold and deep-noted coffee experience with each and every drink. I got the Iced Vanilla Latte and enjoyed the rich coffee flavor and overall silky smoothness of the drink that mixes well with the sweet vanilla taste. Overall, it's an awesome place to chill and have a nice drink towards the start of the shopping experience that is the American Dream mall or a drink you can grab to get you ready for that long 20+ min. line for Jollibee. Pros - Excellent deep notes of coffee, silky smooth texture, and bits of sweetness provides an overall great introduction to Illy brand coffee - Cafe itself has its own area with plenty of seating, making you want to lounge a bit and plan the day. - Great view of the node of the mall where it's placed, giving you perfect space to people watch, see all options of restaurants, etc. - Staff know what their doing and were super nice and accommodating to serve me past the 9:30pm closing Cons - Not their fault but tables and floor easily get dirty due to traffic but I did see attempts to keep things clean. Its just tough with all the customers Overall Score: 4 out of 5 read more

illy Caffe - Iced Caffe Latte with Vanilla - Gelato Near Me - East Rutherford, New Jersey

Cafe illy is a 2 for me. The only reason it's a 2 is because of one employee. She has colored eyes and I noticed hearing aids. She was super sweet and maintained a well conversation. Her coffee was an amazing. But the place itself was not well maintained. The food tasted old. And it was freshly put out. The other employees were unattentive and it was clear they struggled with the job. read more

Great coffee, perfect amount of richness and sweetness for me. I was transported to the Italian coast. The chocolate croissant is delicious. The macarons tasted very good, but they were a little chewy. However, you know what you're in for as they tell you beforehand that the macarons are chewy due to the "high quality of flour". Great spot overall. read more

I always wanted to try their coffee, so I ordered a cold brew aria today at the mall. The coffee was really good, but the foam took 1/3 of the cup. Maybe next time I will only order the regular cold brew and see what happens. read more

Rude , rude , they greet customers. I rather order and walk the side of the mall for better coffee and service. The lady's by the food court

Zero stars if possible. waited in line for gelato only to see the guy scooping it pick his nose knuckledeep.

They need more help. I've waited in a line just for them to assist other people coming up around the perimeters of the stand. On top of that, they're in a rush and don't give a receipt and then ask for it when preparing your order. Really disappointed. read more

I got Latte ( small $5.60) and it was real gross. Not sure if milk was spoiled or was made wrong. But how you screw up coffee from coffee machine ? So my day was totally ruined , coffee lovers will understand me. read more

Watch out Starbucks! You're time has come to be the next Blackberry, the next Detroit, the next IBM, the next GE! If you want good coffee without worrying about finding the right specialty house Illy is the place to go! This coffee is very similar to the one they serve in Europe! Those of us that have had Illy in Europe and longed for it to be in the US, it's FINALLY HERE (at least in NJ)! The coffee is rich, smooth, little after taste (unlike Starbucks), isn't bitter or sour (unlike Starbucks) and the flavor is creamy, vanilla-ry, with hazelnut over-tones and some toffee. This is Tiger Woods (Illy) vs. the country club pro that talks big -- would've, should've, could've (Starbucks)! I can't be more clear: Once you've gone Illy ... it's the true star and you'll be saying star-what?! Enjoy! read more

I agree that it seems like illy is currently understaffed, but apart from that they are the absolute best. I personally talked the owner when he was working there, and he is a very kind man. Every time I'm there the customer service is great, and the latte I always get is probably the best I have ever had. I would definitely recommend this business to anyone else. read more