Been going to the clinic for almost a decade , recently it was purchased under new management -…read morewithout a doubt night/ day world of difference of customer service- Ran into an issue with the pharmacy and DR H not only waited on hold during after hours for at least 2 hours... since there wasn't a resolution he made sure the medication was fulfilled the next morning ( Saturday) Dr Al Haider a work horse and cares about his patients- Very compassionate!

Best primary care provider in town. Get all the care and attention you ask for as a patient. Doctor…read moreOrfaly takes his time to get to know you and your medical concerns and address all issues, educate and explains causes and solutions and follow up with all referrals and outsourced exams, leaving feeling cared for like never before. Friendly and helpful staff, clean facility and over all great experience. Thank you Dr Orfaly for being awesome!

A superhero in my League of Lifesavers... a priceless treasure and medically necessary chord in my…read moresafety net. I truthfully can say that I have been blessed to have been places in the care of Dr Thakor and staff. I respect his time and I am honored by him taking me as patient. Moving here to Texas and leaving all my doctors was both anxiety inducing and soul tugging. I had a trusted group stemming from John Hopkins, University of Maryland, and other renowned affiliations. I knew replacing a primary doctor and all my specialist was a daunting task and I knew my Faith would be made stronger. I had both my primary and my rheumatologist recommend Dr Thakor. My immune system demanded a competent physician. Hopeful that an infectious disease specialist would take me as a patient without having seen me in a hospital setting first was almost unheard of was the key. Dr Thakor was the door that key opened! I was Humbled to be received into his care with such genuine professionalism and dedication to my wellbeing. He is an excellent human!! He looks into your soul and sees the big picture not just a body part or diagnosis. He takes time to get to build a firm foundation, listens to his patients voice and perspective, and builds a care plan soundly on his collection of past and present knowledge. He communicated to me in understandable terms to let me see his that I had a viable plan which included my other doctors sending him their findings as we stayed on course to keeping me alive. He cared enough to have standby lab work orders in place if I needed an updated snapshot of my immune system when I start feeling sick. A sincere, attentive, and knowledgeable presence is what I can deduct from all my encounters thus far.... an irreplaceable rock to build my new Texas foundation on!

Dr. Thakor has been my doctor for years. He is the most caring doctor I have worked with. He…read moreactually cares about his patients. His specialty is full of people who treat you like a number and not a person. He is the best!

I think Dr. Arif Kahn is an excellent doctor. I have had injections in my neck and back. They have…read morehelped me so much. The sciatic pain in my leg is gone. My life is so much better not being in constant pain. The office staff is also nice. Dr. Kahn is a friendly, caring doctor. I recommend him to anyone having pain.

I am 21 years old I was hit by an 18 wheeler over two years ago when I was 19. I have been dealing…read morewith the Attorney since and they finally reached the deadline to file so I had to find doctors through my insurance. I attempted to come here. I scheduled my appointment for 3 whenever I got there. I didn't know where to go so I had called and let them know. I am here for my appointment. I just don't know where the office is and they informed me that my appointment was actually at 2. Even though as soon as I had called them, I had my Notes app ready to write down the date and time. When I got put in a room, the staff who was asking me questions wasn't asking the correct questions. She kept back peddling and having to ask different questions after she asked the wrong ones understandable accidents happen mistakes happen we are human. Even though the staff members weren't very professional I stayed to be seen by the doctor. As soon as he walked in the room, he stated "you're way too young to be here" and not in a joking manner. More in a sense of why are you here at 21 not really the best way to be greeted by a medical professional. Even so I spoke with him about what might possibly help told him what was hurting how it was explained that I have received treatment. I have MRIs and everything and I explained to him I have three herniated disc in my neck alone before he ever did a physical test he had told me I'm going to prescribe you steroids along with stomach medicine to help with nausea that comes from the steroids. After he stated that he said, " you're depressed, aren't you?" and I am informed him yes, but I am going to a therapist for it. He proceeded to then ask, " would you like me to prescribe you antidepressants as well?" that statement alone coming from a pain management doctor is concerning in my opinion, especially after they heard that I am going to a therapist for my mental health. After he asked me that question and obviously I said no he started the physical test had me rock in a straight line to the wall and then told me to bend over and touch my toes. I turned my back towards the wall. I was maybe a 2 feet away from it. And bent over as soon as I bent over, he had came up behind me and put his hand on my back the other hand on my shoulder without warning, he bent me back further than I can even bend, and then proceeded to feel my stomach, and then put his hand on top of my head and used a good amount of force to the point where I was physically, unable to stand up straight due to him, forcing my head down he was compressing my neck into my shoulders and he did that for a good few minutes while moving it around still with the same amount of pressure. I left in more pain than I walked in with. I will never go back here and I suggest anyone near my age does not as well because apparently he only cares about elderly patients.

I've gone here before and I can say the nurses are helpful. The facility is clean and the service…read moreis proficient, but that leaves me with the business department. What I did not appreciate was the lack of communication with my bill. Actually I didn't owe anything but they told me I owed about $270. I paid a portion only and it was refunded a few weeks later. Turns out I had met my deductible. They had plenty of time to call my insurance holder before my appointment. Plus the business clerk was a little bit unprofessional when she kept saying I should have been prepared to pay but as it turned out she had not done her job.

I'm pleased to share my traumatic experience here…read more I've never experienced a hospital that makes you walk and seat yourself ON the operation table. I was already so anxious but that was next level. While I was in recovery and being kicked out since it was lunchtime (apparently.) I had overstayed (?) and needed to pee so I could be discharged. (Warning: it's about to get gross) When I stood up I had blood pour out of me and onto the floor, on my socks, my chair, my gown. It was like Carrie level gore. But real. And mine. A charming lady yelled out "are you crying because your hurt or just because you're scared?" They then shuffle me to the bathroom and reassure me that it's not * that big of a deal* and they'll get me clean socks AFTER I PEE SO THEY CAN DISCHARGE ME. HELLO.?! it's also been days of me trying to get a response since it's been almost a week since my surgery & biopsy and I still haven't received any updates. I've reached out multiple times and ways. I think I have an infection but. Guess it can wait until the next business day. Thank you for the trauma. 0/5 stars. But *Merry Christmas*

JJ and Eric have been my care providers for years and I would recommend them to friends and family…read more They are truly such caring and professional care providers!

The billing for this clinic is egregiously high. Came in for a head cold, got a Covid test, a…read moresteroid shot and a prescription for antibiotics. Was there for 20 minutes. Insurance billed $7,024, they paid $1099, the clinic discounted the bill $5568 and I ended up paying $600 out of pocket and I have really good insurance. Unless you're shot in the middle of the street and can't make it to the real hospital, avoid this place. It is NOT an urgent care.

Went here to meet my new PCP because my old one no longer…read moretook my insurance It says "clinic" as part of their name but they are not urgent care: this is a regular doctor's office. Everyone was soooo nice and Tamara was the nicest. She really made me feel at ease. Dr Baker was booked out for months so I saw PA Mehta and she was really great! Very thorough in her checkup. I am very happy with my entire experience. Super convenient location on lovers just off the tollway There's plenty of parking in the lot but there is also street parking on Devonshire as well. Highly recommend

I unfortunately have to decrease the number of stars--You can read my original review below, which…read morewas a nice mix of pros and cons. Unfortunately, after 3 months the billing mistake is still not resolved! I just spent 23 minutes on hold with the billing department (see pic) with no answer!! I'll try again another day. -------- Original review: The beginning of the experience was great. It was an efficient check in, and the doctor seemed very knowledgeable and proficient. I was impressed by the quality of care. However, the billing experience is very frustrating. We have very comprehensive insurance, and I specifically checked and confirmed that this location was in network with our insurance company. However, we received a bill for out of network services. I was so optimistic, but this is very disappointing. erhaps this explains the empty waiting room.

The thoroughness of care is beyond words here. I reported to the ED with anaphylaxis and was taken…read morecare of immediately even though arrived via private transportation. The emergency department worked diligently and kept me informed through the process. My case was a bit unusual, but they went above and beyond to provide the best diagnostics and information throughout. The ER room was clean and had creature comforts, though I wasn't in the best shape to fully appreciate them. I ended up admitted and moved to the 11th floor. It is legitimately more like a 5 star hotel than a hospital. The thoroughness of care continues. I have a panel of physicians which is a nice benefit of it being a university hospital vs. a typical hospital with one attending. It's very doctor house; I value input from multiple minds as the room is always the smartest. If you can get here in time for your health needs, get here. Best hospital in Dallas, imo.

In the ED Grey pod/hallway the nurses are so unfriendly and it is dark, dreary and not very clean…read more If you smile at a nurse they look away, afraid you will need something. The two that were my nurses today were great though. They moved me to Gold C Hallway and it is so refreshing

This is the group we saw but at the Telecom Garland location. 1st visit after a referral from PC…read more I want to share the young lady who made the appointment was amazing, customer service 100%. Took all information to check insurance and followed up before our visit. The physician was okay being in health care over 45 yrs I have a very high bar for caregivers. Office visit was efficient.

I ruptured my Achilles and had no clue where to go as I'm a DFW transplant and had never done more…read morethan annual physicals and dental appointments here. I love this clinic is slightly separated from the huge Baylor hospital which made it very easy to get to. They have very friendly staff, always at least 2-3 people to check patients in and out. So they move quickly. My surgeon was Dr. Royer who was INCREDIBLE every time. I would show up 15-20 minutes before my appointment time and over the course of 4 months, my visit was normally finished at or very shortly after my actual appointment time. Usually, I barely had a chance to complete my check-in forms before they were calling me back. Not that I ever want to experience this injury again but I bragged to family and friends all the time about the VIP service I was getting. The waiting room is very comfortable and they have a wide selection of coffee and tea flavors to choose from. Without question, if I need an orthopedic surgeon again in the future, I'm going back to this clinic and hopefully, Dr. Royer is still practicing.