Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

First time using BKM and I was completely impressed! The lovely lady who booked our car was helpful…read moreand totally on her game (unlike the previous car service phone operator who was confused about my name, my destination and when I needed to be picked up.) Our driver arrived early, texted us that he was outside and then patiently waited for us. No rush, very efficient and safe. BKM is our new get-to-the-airport way to travel!

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

Lanas is one of the best businesses I have ever had the pleasure of interacting with…read more I have been using Limos since 1980, Lanas is the best limo service I have ever used out of maybe one hundred. One month ago I scheduled a major long haul job for this morning with Lenas. At noon yesterday, it became apparent that I needed to change the booking to 2PM yesterday. One call to Lanas and their response was "no problem". It was accomplished, everything was perfect. I cannot say enough good things about Lenas. Absolutely the best!

I wasn't able to use a Car Service for this trip. But, what I will say, based on reviews and…read moreresponses I received is this is the 1st Car Service I would contact in the future! Thanks Lana.

Recently flew out to the Big Apple, Manhattan to visit friends and some family and of course do a…read morebit of some work I needed to do, but decided one day to head upstate and visit more family so we did some research and found White Plains Limos and they offered us a great package so we decided to go with them and man oh man did we have a great experience. Professional, timely and extremely helpful. We took some family members with us from Brooklyn, Manhattan and Yonkers, then headed up to White Plains and we had a ball as we took in some of the sites, shopping at the mall, dinner and just enjoyed a relaxed and fun time with family. I'd suggest you consider White Plains Limo next time you are in need of a limo for any occasion, they are bound to provide a great time.

Our driver was prompt and caring. He gave us a safe comfortable ride both to and from the airport…read more He gave us both a great start and end to our vacation. He arrived early and made us comfortable. He offered us bottled water and let us chose what to listen to on the radio. We were very happy with the quality of the services rendered.

I am so happy that I chose Cross County Limousine To Celebrate my daughters 17th Birthday. The…read moreexperience was perfect from beginning to end . The owner, Billy was not only so kind but also so helpful in picking just the right car for her special occasion. The driver was so patient and made them feel so special. I couldn't have asked for better service and the Limousine was top of the line. Thank you for making her day perfect!

I Highly recommend using Cross County limo! We used this company last weekend for our wedding and…read morehad the 34-passenger party bus for our bridal party as well as the 56-passenger coach bus as a shuttle for our guests to and from the venue and 2 hotels we had blocks at. Billy was excellent to work with throughout the entire process! He was reasonable, professional, very responsive and communicative with any questions I had. He let me see the fleet before deciding on which cars I wanted. The day of the wedding, the drivers were on time and so professional!!! Truly A+++++ service. Thank you Billy!!!!!

I was not answered quickly and they were not able to help me. I am not sure of the reason.read more

Great communication and wonderful service! Jimmie was amazing - so friendly and accommodating. He…read moremade the whole travel process that much less stressful! Highly recommend and will absolutely use again!

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

Awesome service - on time with friendly and considerate drivers. They are my new go - to for…read moreairport pick up / drop off; highly recommend.

Very kind, and helpful. I wasn't able to use his car service this time. I wouldn't hesitate to…read moreuse ESL Limos in the future. Thanks Judith

Waverly was very professional and on time. I have not used a car service in a while and would…read morehighly recommend them and use them again in the future!

I can't say enough great things about this company. My best friend and I were going into NYC to…read moresee a Broadway play. I was driving up from Virginia and she was meeting me in White Plains from Newtown, CT. I wanted us to just relax & have fun, so we booked Waverly. I have never used them before, but based on Yelp reviews, I thought they'd be best. From booking them to using the service on that night, it was a pleasant experience from start to finish! Our driver was Augustin. Such a gentleman. He stayed with us the whole evening. He drove us to dinner & waited, took us to the show and waited and then took us home. When we were ready for him to pick us up & take us to the next place, all we needed to do was call his phone & he was there within a couple of minutes. He was very personable and a lot of fun! I will ONLY use him the next time I book their service! If you are ever in need of a professional and friendly limousine service, look no further than Waverly Transportation! I promise, you will not be disappointed!!! ----Carla W

An excellent service! Keith is awesome to work with! The party bus was a hit of the party!…read more Highly recommend them! Also the best prices in town!

The absolute worst experience I have ever had. The bus was to pick us up at 10 and he was on time,…read morethe driver seemed cool and we like him. We are about 30 min away from the city normal drive, so by bus we figured an hour tops. We left around 1015 and somehow did not make it to our destination until 130am... The driver went to the complete opposite side of the city near Coney Island and then brought us to another wrong place again!! By the time we got to the club/event we were planning on we decided to not go in because we had 30 min until we had to get back on the bus. So we paid all this money to get to a slice of pizza and get back on the bus... But wait it gets worse... After arriving back to the bus (around 15-18 of us), the driver states his TV is broken and a piece of plastic is broken that holds cups and he is demanding we pay $1500. Keep in mind this piece of plastic looks like it has been glued on 10 times before as it breaks often and they are probably scamming hundreds of dollars for this from others. We also flipped a switch on the control board and magically the TV worked fine (sounds like another scam). After talking on the phone to the owner and coming to an agreement of $300 in damages, we got on the bus and would head back to where we got picked up. Upon arriving at our destination their is about 7 cops along with the owner on the company waiting for us. They called the cops on us for the damage after we agreed to pay $300 and the cops told us that the driver said we threatened him?!?! News to us as none of this happened!!! This is some lies they told the police to aid them in their phony investigation. The cops agreed that the damage was not worth even $100 but we settled on $300 prior. The owner is a liar and a thief. Steer clear of this company. WORST EXPERIENCE OF MY LIFE!