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IKEA

3.6 (295 reviews)
Closed 10:00 am - 8:00 pm
Updated 3 months ago

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From the restaurant, you can easily move into the main store in this one-level IKEA.
Robert G.

This is a review for their restaurant, given that that is usually the area of any IKEA I tend to patronize. After all, that little slab of salmon sometimes calls. The reality is that you can go to IKEA for foods suitable for breakfast and for foods more typical of lunch or dinner. At this IKEA, I opted for breakfast food. The breakfast combination with the Swedish pancakes with cranberry sauce is a good value and this is a decent option if you aren't being served breakfast and are nearby. Also, with the IKEA Family Card, coffee or tea are free. Even though it's cafeteria fare, the food is reliable and tasty enough. The service was mostly okay, with some employees seeming a little disengaged. However, after having the food dished out and going through the cashiering area, you really don't need much in the way of service. In looking at the menu, most prices have gone up, albeit still fair, but the most glaring one was that of the veggie medallions. Is the price shown for 2 of them, like the graphics on the back lit menu board? Still, that's not that great of a deal for items that disappear in three bites. This IKEA is smartly located off the JTB near St. John's Town Center and the many newer condo complexes. The parking lot is vast. Also, I noticed something about this IKEA I've rarely seen before: being a single level store, the restaurant can be accessed from within the store and also directly from the exterior. This can be especially useful since the restaurant hours are sometimes slightly different from those of the store. That said, it's easy to park on the side of IKEA with the restaurant and walk directly to it if that was what you had wanted to do at this IKEA.

Leah A.

This was my first time going to IKEA and it was very overwhelming, but fun. It's a cool place to get some decorating ideas and there's an amazing selection of everything home related. The prices are very reasonable for most of the items I wanted. And if you're on a budget, this is definitely a place to consider. The customer service at the snack bar was fantastic and welcoming. I picked up a milk chocolate and dark chocolate bar because it was recommended. I also tried their meatballs and jelly ensemble for a quick bite. Not bad. Overall, I enjoyed my first trip to this location and definitely like the hands-off approach while browsing through the showrooms. Be careful... you might get lost. This place is HUGE!

Michelle D.

I went to Ikea for the first time last weekend. I had no idea what to expect. I was there looking for kitchen ideas as I'm getting ready to update mine. I had no idea you had to walk through every department in order to exit the store. Wow, was I tired. When we made it to the restaurant, I thought we were almost done. Nope, still lots more to go lol! I didn't buy anything as I wasn't impressed. I did stop in the restaurant and had a treat and a water. I enjoyed my dessert trio. The restaurant was my favorite part because I could sit down for a minute;) I also didn't like the four-wheel drive cart as it hurt my lower back. My friend bought a few kitchen items. I looked around, but after an hour, I was ready to go! Not sure I'll go back as I don't think I will miss anything. I'm a project manager, which is all about efficiency, which I didn't see at Ikea.

We put our shoes here on this rolled out shelf.
Jimmy T.

Everyone we've talked with at IKEA has always been so helpful. One of the ladies that works around the closet design area helped us with a full design for our closet. Without her I don't think we could have achieved the same result of ordering the right products! My wife also likes to pick up the EKOLOGISK SYLT LINGON LINGONBERRY FRUIT. She uses it for meatballs sandwiches or just plain meatballs. Very tasty! Definitely recommend trying it.

Rachel T.

I love IKEA! Usually we have something in mind that we're looking for, but it's so fun to just browse the showrooms. Also a great way to get your steps in when it's 100 degrees outside lol! We visited twice in the last few months and had a great experience both times. The warehouse at the end is finally stocked. During covid times they were sold out of everything, but now it's easy to find everything you were interested in at the end. Something we tried for the first time was using their self check screens. The one glass cabinet we wanted did not have a bin to retrieve it from at the end. It said to type the product on the computer and then it sent a code to our phone. At the check out, the cashier scans your phone and then you pick it up from another section. I've never done that before, but it was quick and easy. After shopping and taking everything to the car, we went back in for lunch. The ikea cafeteria is such a funny experience. We got in line with a bunch of other hungry people with a cart that pushes your tray of food. It weaves you past a big dessert case and you just take out what you want. Of course we picked up a caramel almond cake/apple crumble bar combo ($5), then we picked up side salads (1.99 each). They are famous for their meatballs, but I was happy to see veggie balls and plant based balls. My boyfriend got chicken tenders with fries and I got veggie balls in a romesco sauce with cauliflower rice. Our total for everything was $25. This isn't anything fancy, but the food was good! Especially when you are hangry after furniture shopping. All of the employees are over the top nice and the cafeteria dining area is nice too. We had a fun day here!

IKEA Jacksonville
L L.

Stopped while on vacation to get a $40 child tumbling mat to help my back on the terrible rental house bed. They had what I needed, and I was in and out quickly on a weekday with virtually no one else in the store. I think this was my fastest IKEA trip ever.

We bought the backsalen 1.5 chair and they had the fabric cover packaging in the wrong spot as the frame and the fabric covering are sold separate, so we ended up buying the cover for the backsalen couch instead in the color we wanted... (why they are naming different items with the same name was not known, we are not ikea employees). We then get home put the chair together and come to the consensus about the wrong cover being bought. We take the cover back literally 4 days later to exchange for the correct item. They then proceed to tell us that the backsalen 1.5 chair we bought does not have any covers available as the item is being disconutued and there will be no restocks. (There were ZERO signs or notifications that the item was being discontinued and that this was the case)- furthermore even tho it says the cover is available in other cities due to limited supplies left- ikea refuses to ship from stores in different cities which doesn't even make sense. I chatted with the very slow customer support process they have online and was instructed to purchase a cover from another love seat they offer that would not fit the chair we have WHATS SO EVER. I brought this up and the service agent tells me to not travel to other cities as they only have 7 left of the actual covers at that store so quantity isn't guaranteed. My question is why are they allowing a chair to be sold that has zero covers to cover the chair... makes zero sense and when trying to find alternatives they tell you you're out of luck and the only option is to disassemble the entire thing and return it to the store. IKEA is a joke. I'm going to attach a picture of what the chair looks like without the cover it's literally fireproof material you'd expect on an unappolstered cushion. I tried very hard to make a solution but the company refuses to give a solution

First time here. Didn't realize that we spent 3 hours just looking around!

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18 days ago

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3 months ago

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4 months ago

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6 days ago

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7 days ago

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3 months ago

Expensive stuff and the stuff is mean rude and horrible! Never coming back here again

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9 months ago

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2 years ago

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9 months ago

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2 years ago

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5 months ago

Bill in the sofa department was great! Super helpful and knowledgeable- plus a great personality!!

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5 months ago

It was like walking through a maze, with no sense of where you were at in the store. I got completely lost

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3 years ago

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3 years ago

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5 months ago

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5 months ago

One of the best ilea's I've been too. Easy to walk but has everything you would need.

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10 months ago

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5 months ago

Got ideas and storage , store has everything you can think of. And some! Fun to see the different way things can happen

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10 months ago

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2 years ago

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6 months ago

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1 year ago

It's ikea! What more can I say. Tried and true and reliably stable and fun. No matter where you are it seems

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1 year ago

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Ask the Community - IKEA

Does anyone have a phone number for this particular store? Not the 888-888-IKEA number. That number says they are too busy to answer your call and it hangs up. Thanks!

Yellow Pages list (904)642-7754 as the number.

View All 2 Questions

Review Highlights - IKEA

As a Yelper, I cannot describe the food in my usual manner because this was a cafeteria in a big box store okay!

Mentioned in 26 reviews

Read more highlights

Jacksonville Furniture Mart - Flacking paint on a cheaply made product. One picture shows our place mats we use to protect table

Jacksonville Furniture Mart

(49 reviews)

$$$

Greater Arlington

We purchased a hooker table from this store in Nov, 2024. They had 6 large chairs around the legs…read morecovering it. As we got other home, my husband put it together to realize the legs were off center/bowed. Someone came out to try and fix it, but he said can not be corrected. He said he was sending pics to hooker, to see what they can do. So as of right now, till we have a resolution, our ratings are lower until this table issue gets resolved. This will change if it just gets returned. It's a manufacturing issue because you can tell from the legs on the hooker site. They put a large tray on the top to cover up mis alignment and also the large price tag. They sent someone to look at the table, and we were advised table could be fixed. 1

bought a 6000$ leather sofa told it would be new received the one off the floor with a huge new…read morescratch. tried to send it back but they would only refund 75 % of my money. The sales lady lied. then when I called they basically said they were going to recharge me to re-deliver it. I decided lesson learned. Do not believe them. they are misleading and then basically forced me to keep it or lose a lot of money......But they did say they would send a service man out to see if they could fix all the huge new scratches. Very predatory behavior. Seth I did NOT select a scratched up 6000$ sofa all the scratches are NEW and I have a previous picture to prove it!!!!

IKEA - kitchenandbath - Updated May 2026

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