Saturday morning shopping because I was hoping to get in and out quickly. Needed new sofa covers and was pleased that they had the colors I needed in stock but it took a while to get help at 10 am. While waiting For the items, i fell asleep it took so long! Came home and of course everything was a perfect , wrapped and as expected. read more

Employees are at best unhelpful, at worst, violent. Tonight I was involved in a shoving match with an employee that was upset that I got the last storage bin that was on sale. She ripped the cart out of my hands but I grabbed it back, then she yelled at me for ten minutes but I didn't budge. The manager had her back, even though she was the one who got violent and was put of line. I left when they threatened to call the police without the item I came in for because they are all nuts and probably dangerous. I hope the employee really enjoys her plastic storage container that she tried to beat me up over. read more

I agree that the quality of furniture is not the best quality but it is affordable. Some of their hardware items are inexexpensive. I think most of the furniture has a more modern flavor. The parking lot is like so big and parking is so far away. The store is huge and it takes a bit of time to get through the store efficiently. read more

It was a busy day, our cashier was so messed up, he did not get rid of the items that were still on the end desk, the lady who checked out was still in the end of our section. We just got out from work and i was not paying attention 100 percent. Nuh-ah so we shopped 27 miles away from our house. We just found out we left 5 items, i went back to claim we left our stuffs 27 f'in miles)and there was nothing. So to make the story short, I was already mad and the rest is history. Guys if you need a bagger i can help you just give me free ikea meatballs everyday. cheers! Happy new year! Thank you ZOE for helping me and for being patient. You rock! Still i forgot we left 3 more frames ahahaha. I will see you again. Cheers! read more

I have a love/hate relationship with Ikea. I love the fact that it has just about everything you could possibly need to furnish the dwelling of your choice. I also love that the prices are incredibly reasonable. I love the food court (I'm a sucker for the meatballs). I even love that no one bats an eye when you grab a handful of paper meter sticks because you're doing a measurement activity with your students the next day. Did I mention they have truckloads of parking and their return policy is the bees knees? I didn't! Well it is. I also love to hate a few things...starting with the self-serve area. Ugh. I sometimes feel like I'm walking around the giant warehouse they show at the end of Raider's of the Lost Ark. It would also be great if the flatbed carts need some kind of breaking system. I've almost thrown out my back a few times because I'm trying to maneuver some giant box of bedframe pieces off the shelf and the cart is shimmying around the floor like crazy. I also hate some (not all) the people that go to Ikea. I try to go with a specific purpose. Get in, get out, and get home. There are people there wandering around like they have nothing better to do. And what's with people letting their kids take a nap on things. I want to take a look at that bed but I don't want to have to reach over your snoring and drooley kid to take accurate measurements. Here's a pro parenting tip: If your kid is tired, take them home! Sorry, got off topic. Great stuff, low prices, but beware on the weekends because it gets CRAZY! read more

Ikea is a great place to get some bargain furniture! It should be noted that some of the furniture isn't the best quality out there, but it's certainly sufficient for most situations. I have spent a ton of money at Ikea over the past few years and completely furnished my apartment throughout law school with Ikea products. Apparently, this is also a great place to work if you need a part-time job. read more

It's IKEA. Pretty standard world-wide. Except the service at this one is even worse than the one in NJ. And that, my friends, is saying something. The checkout people hanging out and chatting at their registers actually avoid eye contact with you as you wait in line. The merchandise is fine, the food is fine, the employees are horrible. It makes me want to hurt someone every time I go. And yet, there I am, buying a lampshade or something. It's a bad relationship I can't escape. But the lampshade is pretty cute.... read more

Come for the Swedish foods and inexpensive Nordic furniture, leave with a broken back, horrid parking experience, and confusing set-up.

I can't believe I haven't reviewed this place yet! What catalog do I love to pore over annually? Where else have I gone to furnish apartments? Where else do I look for contemporary design inspiration? This store in particular is quite large with a loopy 2nd floor with lots of twists and turns through their showroom where you can look at the Ikea catalog come to life. It really sucks to get stuck behind slow people meandering their way through the store and gawking at everything and taking up the entire width of the walkway while they do it. I know. Because I've been there. Oh, I keep thinking I've gone back for the last time, but then we get home and realize, doh! We forgot the hinges for the door. Or doh! We forgot to pick up drawer pulls. Or dangit! They only have 3 of the 4 shelves we need so now we have to go back... Do as I say, not as I do: go online, play with the website and design your furniture. You can note the product numbers of the items you want. You can then go to Ikea, use the floor layout map to figure out what areas you need to go to in order to find the items, check their tags, and find the warehouse location, aisle and bin numbers. Finally, you go through the warehouse with the carts and load up your items. If you're lucky, everything you're looking for will be in stock. If not, Ikea has found a way to make you a repeat customer. If you have managed to forget something or they were out of stock, you should hold on to the item #, aisle #, and bin # because you can return to that exact spot and find the item another time. You will have to enter the 2nd floor, but there is a short cut to the restaurant, bathrooms, and stairwell to the warehouse at the top of the escalator on the left. They keep their prices down by having you pick out things yourself. Check-out is pure self-check-out. Not sure how they make sure you scan everything in your cart. Join the free Ikea Family program for a free frozen yogurt from the bistro when you sign-up through the kiosks located right before check-out. Your card also is good for a free coffee or tea from the upstairs restaurant at every visit. The card also qualifies you for special discounts on items throughout the store, throughout the year. They also offer free coupons for restaurant items if you bring a stack of newspapers of a certain height. Final tips: - Bring your own shopping bag especially if you plan to buy little inexpensive tchotchkes. They don't offer free disposable shopping bags, only the blue Ikea ones you can buy at check-out. Go green. - Bring a friend, especially if you plan to get large items. It seems like it would really suck to get some of the large pieces in the warehouse by yourself, unless you're a 6' tall, strong person. Also, you will have to abandon your cart to move your vehicle to the loading zone because they have a blockade to trap their carts. - If possible, bring a truck if you're buying large items. Probably goes without saying. - If you opt for home delivery, I'd still recommend going in-store, getting everything yourself, and then taking it to home delivery for a $50 flat rate. If you buy online, the shipping is more expensive. - Don't go during back to school / dorm move-in season. You're just asking to waste time. And things are even more likely to be out of stock. My Hemnes shelving units and Pax wardrobes are looking awesome in my new home. And they are really affordable compared to how much you could spend for this type of furniture. We used the Unico company advertised at the delivery counter to trim our baseboards and attach the units to the walls. They were very reasonably priced and worked really hard with our difficult baseboards. I think as long as you don't overload these pieces and never plan to move them, they last a long time. read more

Gotta take advantage of living in the same city as an IKEA. The best thing about having an IKEA in Houston is actually all the IKEA items on craigslist. We love going to the store to look around, get inspired, eat some 50 cent hot dogs, then search craigslist for 1/4 the price of everything we saw. The store is huge so it can turn into an exhausting trip, luckily there is cheap and tasty food at the end. read more

Dude. Breakfast for 99 cents! I'm there! I had lunch there as well. The cafeteria is a decent sized space (everything is bigger in Texas, eh?). The food is good for the price and heavy on the calories too. I was here during the semi-annual sale and there are hoards of people and college students looking to furnish their flat. This is one super (Texas) sized Ikea. I've been to a few in California and this Ikea is about twice as large as next one; it can easily fit a Walmart super center. read more

I'm all about ikea stores, but this store was awful. The returns and exchanges was extremely inefficient. We bought a desk and immediately upon opening it one of the panels was cracked. I went back to make what I thought would be a simple exchange and it turned out taking over an hour and a half. I love ikea, but I would not go back to this ikea ever again. read more

I really hate this place -- unless I need something a little trendy, stylish, that's CHEAP. This place is packed solid with stuff. You just have to go and see what they have. No calling and requesting a certain model or color. Just fight the mobs and go. Dislikes: you have to bring your own packaging/bags/box boy with you. There is no assistance with bagging. You can't take the carts with your purchases out to your car, so if you're alone, you're stuck. There is no shade in the parking lot; no trees. Good luck in the Houston summer sun. Apparently, this is a happening event for many families, because I see them with their strollers, kids, grandparents walking around the store. Frankly, this place is a nightmare. Go at your own risk. read more

After purchasing some bookshelves today, I went to the delivery service desk to schedule delivery. I was the only person in line for over 25 minutes and the person servicing the delivery desk did not care. She was helping another person during this time, but had no desire to multitask while waiting indefinitely for the customer to figure things out and showed no initiatives to help the customer figure out his issues sooner. It was clear that she was just there to collect a paycheck and customers were not her concern. read more

Worst service ever. I ordered few things from this store and they delivered the items on 4th day. I have just moved to Houston and I expected a fast delivery. I waited for them for 4 days in the hotel for which I have to pay extra. When I received my order it was not in order. About 70% of the items were not mine. They mixed up the items with someone else. I checked out with the IKEA customer support and they said do the items have stickers with your name on it. I said yes but the items are not mine. This is not what I have paid for. Then they said somebody at the store messed up with your order. I am just fed up with the service. I specially took off to settle down peacefully. But everything went in vain. :( read more

uhhh. NO!!! While I understand that cheaper prices generally mean less than stellar customer service, I do expect to be met half-way. After all, I do earn the money I spend and the trade-off is that the customer should expect something in return. I will think twice about spending money here because I just got the most unpleasant responses from the woman answering the phone. And, she basically said I can't help you any more because I have another call coming through. Well, take the call, tell them you are helping another customer and put them on hold!!!! Very big pet peave of mine is someone with no phone etiquette. read more

Spent 149 dollars on what appeared to be a nice solid dresser. When I got home I found that it was particle board. One of the pieces was crushed and I was told I could just bring in the broken one and replace it, so I put it together for the most part and was going to add the final piece once I got it. The second to last piece was missing from the box and there was no inventory of the pieces of the dresser, just the screws and nuts and bolts. So I call back and they tell me to bring the whole thing back for replacement. Unfortunately the screws cannot be taken out once you put them in, so now I have to take the whole piece up there. I have a car. I remember now why I vowed years ago to never shop at this cheap place again. They make their money off of betting that most people won't want to deal with bringing their broken and missing furniture back. Never again. I mean it this time! read more

IKEA - Furniture Stores Near Me - Houston, Texas

CONTEMPTIBLE ASSHOLES I bought some fabric here a few months back. Then I returned 2 more times to get more. They were always out of stock. So finally, I griped to Jennifer in Textiles and she took my number promising to call when it was restocked. "Sure, that'll happen," I thought. Big surprise... Jennifer never called. So I called this week and waited on hold 10 minutes just to ask what the textiles extension is (because they don't offer an index of department extensions). I asked Heather for the extension, but she's on autopilot, and doesn't really care about your questions; so she just transferred me without giving me the extension. After 72 rings !! I hung up. I did call back and asked Heather why Ikea transfers people to phones that aren't staffed. No answers. And since she's not in textiles, she couldn't help me. I followed up with a live chat on the website, and all that eunuch could do was tell me he was also powerless and to contact the store. Heather who answers their phones, sucks. Jennifer in textiles who takes a phone number with no intention of calling you back, sucks. Waiting 10 minutes to be transferred to an unstaffed phone that doesn't pick up after 72 rings... sucks! The epic runaround IKEA gives their customers... sucks! And when you're in this store, the utter absence of floor assistance SUCKS. You would have to shoplift something major at HOUSTON IKEA to get any employee to acknoweldge you exist. IKEA is a trainwreck. IKEA sucks in every way possible. IKEA Houston is in the business of providing customers with bullshit and aggravation, via their their clueless, contemptible interaction. read more

Great place...until people have to ride up your butt EVERYWHERE. The aisle are HUGE, people. There is no reason to get so close that you're a second skin. read more

I ordered an item on-line, and the experience was pretty horrible. First of all the "Order Total" differed from the total charged to my credit card, which was several dollars more. They threw "tax" in at the last minute although there's no IKEA in my state and no tax should have been added. It is impossible to reach anyone in customer service either by email or phone. The item is charged to your card when you place the order, not when it finally ships a week or so later. And this is just the start. My order hasn't gotten here yet. Methinks this is just the beginning of the nightmare. read more

Shop here for college kids!! Cheap and stylish!! I bought a futon from here many years ago. I threw it away within the year. I don't like the cheap materials they use on the furnitures. But for the material they use I understand why it's so cheap. I came by today to buy storage boxes so I can organize my closet. I didn't need a fancy expensive one. No one is going to see my closet. So I came here. Instead of paying double the price at the container store. read more

sorry i cant hate on ikea..wasnt even going for anything just tagging along with my sis who was in town and i still picked up a lil sumtin..as always!!! ikea is what it is..decent inexpensive nice looking furniture to serve a specific purpose - it is not the piece u buy today and pass down to the next generation nor even to the 3rd/4th move !!!! read more

I could spend an entire day at IKEA. High quality at low prices, not to mention sophisticated design and versatility. LOVE LOVE LOVE IKEA!! read more

I came to Ikea today to organize my children's play area and of course I thought IKEA would be the perfect place to get that. They had some pretty cool containers and the price listed for the pink container was $2 even though the other 2 colors were $6.49. We were in Ikea for 2 hours, to stand in line was 30 mins alone. Just for the cashier to tell me the price was wrong and that was only for the lids. I go back upstairs and the price listed was for $6.49 but the price covering it was $2. I was really upset. The manager of course corrected the way the prices was listed and I left with nothing. I dislike the fact that the is the only Ikea in Houston and I wasted so much time and no type of accommodation was met for me. They didn't offer to take off a $1 for their mistake or anything. I will no longer shop at Ikea especially if the lines are going to be that long and the prices are not visible. read more

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Could not even set foot in the store before an employee named Deanna rudely informed me that the store does not allow ESAs inside. I have a small, trained ESA that comes with me everywhere, including restaurants and planes without issue & I have never been interrogated in this way. Deanna asked me specifically what service does my ESA provide insisting that I did not meet the ADA requirements. This woman has never met me and has no idea of my health situation. Just because a customer does not have a disability that is visually apparent does not mean that they should be treated this way. I do not mind being told the store's policy but not in such a brash, condescending manner by someone who does not appear to be a manager. I just purchased a new home & was looking to furnish but I will not shop at an establishment that lacks professionalism & tact. Very tacky the way this young woman speaks to customers. read more

The world worst online shopping experience. -- Houston, TX 11/2 ordered online (a computer desk for my daughter) , 11/16 delivery~table top was missing. Call IKEA customer service~waiting 20 minuets-give up, Call again~waiting 25 minuets -give up 11/17 call again~ waiting 35 minutes~answered ( re-delivery on 12/2) 11/21 Found one drawer has a crack on face when assembly. Call customer service again~waiting 30 minuets -give up. Sent email~. answered" We will respond to your email within 24-48 hours. Thank you!"~~No response 11/29 Have to email again . 12/1 respond: "We have created a replacement order for your damaged merchandise and your case reference number is 38861580. Typically replacement orders take roughly 7-10 business days to arrive and are shipped via Fed Ex." 12/2 tabletop not delayed. 12/3 sent email to tracking order (IKEA policy) 12/9 table top was delivered . 12/20 sent email asking for the drawer delivery date .12/21 they answered "As it turns out, it has taken us so long to ship your replacement parts because this item is temporarily out of stock in your nearest IKEA store...." . 12/21 chat on IKEA Facebook ~respond quickly "...it is out stock at warehouse, but it appears that IKEA Houston currently has this product in stock. If you're able to visit the store, you're welcome to bring in the damaged drawer unit and your order confirmation for a resolution. ...". A kind of a IKEA style online shopping! read more

IKEA - Furniture Stores Near Me - Houston, Texas

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If you lived in Asia, Europe or the US then at one time in your life you must have gone to an IKEA. I came here in June 2014 and I am just shocked on how this place is not so far from my hotel and the downtown area of Houston. This place was a key store in making sure I have the proper office furniture for my start up. However nothing stands out about this IKEA from the one I went to in CA. This is not the reason why I am reviewing though. Here it is all about the merchandise. I bought a few office chairs here and they are so comfortable. They did not cost me that much money at all. For just about any office need, it gets taken care of. For the Houstonian it seems like a nice grab. They even offered to deliver my items but I refused. The service is not substandard but I really love how you can see it straight from the freeway but that is just about the same as every other IKEA in the US and Singapore. Quality is top of the line here. Who knew. Last but not least loved the food read more

I love me some IKEA, but I have to say at this location all the employees seem very bothered if you have any questions or need help. Yes, they have great furniture but the experience is ruined by employees side eyeing you if you ask for help, which judging by the range of products and service in the store, is bound to happen. I also was just in there last night and genuinely felt like I was being harassed to exit the store starting at 8:45. Hey, look I get it y'all want to go home, but isn't it just part of store closing etiquette that you just have to wait for the last person to finish before you can leave. I kid you not they consistently blasted over the intercom 8-10 times in about a 15 min window that they were closing soon. Yes, about once every one to two minuets they blasted my eardrums with the announcement. The only saving grace were the lovely ladies who checked us out. The last two employees who didn't have an attitude in the store at 9:15pm. If y'all want to leave at 9pm that badly, have the store close at 8. Furniture is still dope tho! read more

I must be bananas to visit Ikea on a Saturday, but I needed some shelving and basic patio stuff, and wanted to save some cash after a big move. I braved the crowds and in I went. Now that I have found my inner Renassiance Woman, and have a handy dandy drill, I feel I can conquer the world, and by that, I mean put together Ikea furniture. Yes, most of it is cheap, but they do have some other quality stuff. They also have really nice bedding, curtains, window treatments, patio stuff, and nice side tables, ect. It's a really inexpensive way to decorate. Lines go quickly, and the prices are worth the crowd. read more

Every visit to Ikea is worse than the previous. Today was no exception. The store was a mess, the one working ladies' room was filthy, and it was hot. They need to crank up the A/C and get more staff in there to stock and clean. read more

Never use their 3rd party to deliver ur furniture. Will take forever to get rescheduled and poor customer service really pissed me off

Tonight my girlfriend and I went to the Ikea on the Katy Freeway to buy some storage bins that were on sale today and were rudely accosted by not just an employee but by a manager who threatened to call the police on us for trying to purchase the bins. We got there in the evening and asked the same manager where we could find the bins and he told us downstairs if there were any but we had been there Christmas Eve and there were numerous upstairs, so we thanked him and went to find them. We stumbled on a shopping cart full of them that was not being used by anyone and we waited to see if it belonged to anyone and asked all of the nearby customers but no one claimed the cart. Being that this was a sale item, they cannot be held for customers (or employees, which is what we think was really going on) After waiting and no one showing up for the cart, we took it to purchase the bins and on the way to the check out, a female employee approached us and tried to wrench the shopping cart out of my girlfriend's hands. She claimed there was a note saying they were being held (there was not) and then three more female employees surround the cart while the first employee tried to take the cart again. We said there was no way they were getting the cart and demanded they call a manager. The same manager we spoke to showed up and immediately took the employee's side and threatened to call the police on us. At no time were we treated like valued customers or even with respect, we were immediately treated as if we were trying to steal something we were trying to buy. The manager at no time tried to help us or to resolve the issue amicably. Do not go to Ikea if you expect to be treated with respect read more

That is worse experiences with this IKEA: today 10/13/2018, about 10-11:30 am. my friend came all the way from China for his wife cancer treatment. They rented an apartment, needed urgently a bed and a couch to let the patient rest. They bought the furniture from this ikea store, requested fast delivery. Due to the language issue, I spoke to the chief customer service, I was so impressed by their cold and non humanity attitude. I was telling them the patient was in late stage cancer, traveled all the way from China, not one words of English, she need some place to sit, sleep and cook special diet ( can't do it in hotel) but they told me rule is rule, they have to wait. I asked for some referral, they are willing to pay more, the chief customer service lady was very inpatient and rude. I requested to talk higher supervisor, she refused and said she was the highest supervisor. I hope the administration management can pay attention to this. read more

This Ikea is okay, doesn't feel as well-done as some of the other ones I've been to, but it's the only one in Houston. The worst part is the parking, I don't know if it's just because of everybody getting new furniture after Harvey but come here during peak or even regular hours and you have to circle around for a parking spot. read more

Great products but horrible customer service!!!! I will always come back for products here an will prepare my attitude for the worst customer service ever! You must be self sufficient to shop here read more

Not really a fan of this place. The price for the quality is to high. Some items are good, but mostly everything here is poorly crafted.

Delivery was weeks late. I ordered $1000's in furniture. Order arrived missing a box. They sent me half a $350 dining table. Absolutely impossible to speak to anybody with the company... I got somebody on the phone once to cancel the entire order; they promptly put my on hold and never came back (literally waited 30+ minutes).... Logistics company was located on the other side of the country and their "customer service" was a joke. Filed a claim w BBB, where Ikea responded they would send me a new table. I said it had been a month now, just refund me my money. They said "We have no record of what you are stating reported as the table arrive short pieces." Wow, just wow. A week later, I got a call saying I was getting a delivery from Ikea! What??? They realized they messed up and are trying to send me the last box to prevent a chargeback.... What a shady, horrible, dishonest company. I will never order from them again... I would rather spend twice as much than ever deal with Ikea again. read more

We went to Ikea last nite. FINALLY were able to return a small item from earlier this year. Now I understand why they give you a YEAR to return something. I TAKES THAT LONG. Usually the line is horrible but last night we were 4th in line. THOUGHT it would go quick. Not so. 1 person working and they were held up w/some situation. Finally another comes to help & it takes her FOREVER to get herself situated. OMG, I guess they think since they have to be there till closings so do we!! Finally got that settled. Now we're rolling. I actually love coming here and looking at all the unique pieces and ideas. Made it thru the 2nd floor now working the 1st floor. NO ONE, and I mean NO SALES PERSON to be found. We looked around for items we wanted that were on display and couldn't find. This happened on 3 items. So finally I just took apart the display. Now we are heading to check out. LONG LINES w/only 3 open check out lanes. Opps I forgot an item I really wanted so we got out of line. "Happy Day's" an actual employee. He was on the phone and ignored me. I finally quietly asked him about an item and he said "sold out, not getting any more in". Maybe, maybe not but that's not what the website stated. I asked him if someone could help us as there was more we wanted to buy but unable to locate. An employee FINALLY arrived, u think perhaps the guy on the phone COULD HAVE TOLD ME HE CALLED FOR SOMEONE SO I COULD HAVE KNOWN I WAS NOT WAITING IN VAIN!!! She was ok but didn't show us what we wanted. At that point we were swimming upstream thru shoppers. We then decided to go BACK upstairs to get the items we saw on display. On our way thru the 1st floor we started seeing a number of staff. Got to wonder where they all were an hour ago. A diligent associate noticed we had the display pillows and very politely took us to their location. We asked her about some other things we failed at hunting down and she took us directly to them. THANK YOU JESSICA!!! See how 7 minutes of help can reduce the amount of time spent on refreshing your store at end of the day plus give customers a better shopping experience? Got those and now back down to check out. Unfortunately our little story doesn't end there. Those 2 items we took off display that the person supposedly in charge told us they were no longer getting in? Well cashier told us she couldn't ring up that I had to go to "As Is" & ring the bell to get a special piece of paper. I did, he finally answer & he told me to go to Isle 20!!!??? What???!!! Apparently the cashier don't know either. Off to Isle 20. And, u guessed it, Isle 20 had no idea why I was sent there. I told him I needed a "piece of paper that would "allow" me to give them money for something I wanted! NOVEL IDEA! End of story I purchased items after waiting in what was now a LONG line w/ still only a handful of cashiers. read more

Oh the wonderful world of plastic! If you can dream it they have molded it. Great prices on nifty things. It's a trap though! You can spend hours on end wandering the isles in awe and inspiration for new space. read more

I could write a long-winded review on this place like everyone else, but between all the reviews that made me laugh my ass off and made me think in my head "IIIII KNOW!!" I will spare the satirical humor and horrific tales of the past week and a half of setting up this godforsaken furniture and just say ...is it bad if I only come here from now on only for the $1 froyo cones? read more