Mahalo nui loa, Brian Hinojosa! For you mainlanders, that's a right proper THANK YOU VERY MUCH!…read more Car insurance has been on the backburner for some years now...actually, it wasn't even in the kitchen, much less the stove. I've been a shoot-off of my parents' policy from when I was a wee child. As such, I've not updated it since "growing up". Yes, in quotes, hahaha. Got to talking story with Brian H...found that I am underinsured, especially as a homeowner in a sue-happy state. Brian wasn't exactly an alarmist, but made sure I understood the potential predicament I could be in without proper coverage. He was waaaaay patient with me, promptly answering questions I asked via phone, text, AND email. How's that for availability? Give him a call, get educated, and get properly insured.

I had the pleasure of working with Juni Banico. He was very helpful and friendly in finding me the…read morebest possible insurance coverage for my business. When I first called Juni, he immediately started working for me, and in all honesty I was surprised at how quickly he found me an insurance policy. I did not think he would be able to get back to me before the end of day. By the next day I was in Juni's office signing paperwork. I would definitely recommend SKS and Juni to all my friends, family, and anyone who is looking for a top notch broker.

I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I have been a customer for 10+ years and they have been offering the best customer service!!! I…read morehighly recommend

Carina helped me out today! She got me the best deal I was paying 500 she got it down to 203.00…read more10/10 recommend, so friendly best customer service

I have a dreadful driving record, but Dario treated me sweetly and respectfully. Even though I'd…read morebeen turned down as a client from the major insurance companies, I got a low quote from Freeway Insurance, and I feel lucky.

If your looking for quality insurance with an INCREDIBLE staff look no further than Keir Jones! I…read morehave been with them for the better part of 5 years and have had nothing but positive experiences. All of the staff is knowledgeable, friendly, courteous and always willing to help! However, I recently had a string of car troubles and worked with Melissa each time and she is amazing! I'm truly grateful for all her help. Insurance can sometimes be confusing but they truly make it so easy! Thank you Keir Jones

Watch out Business clients, they can underinsure you with out you noticing it. They engage you with…read moregreat rates but then when the years go by you get audited for been underinsured and a big bill to pay to them. Not an Agent you should trust they are doing the best for you but the best for them. Update: I will leave my business name after we finish all the transfers and Audit for the new insurer. Don't trust in you guys making a move on us. I did send my payroll estimates and were underwritten under half of what I said to the Agent. And I trusted the Agent and didn't verify that number, thats my fault but we hadn't had that problem before with our other businesses and insurances... now we are having to pay a big bill for this.

My family and I have been working with Brian McMahon's office & Allstate for our personal insurance…read morefor over 30 years. Brian and his staff are wonderful! They are friendly, professional, responsive, knowledgeable and thorough. Allstate Insurance is solid, competitive and reliable. When they say "You're in Good hands with Allstate" they aren't kidding

I have been very fortunate to have Jenny Salas as my insurance agent. Her high knowledge , and down…read moreto earth friendly bubbly personality has kept me a client for several years. She encompasses the small town Seal Beach feeling and has always been positive and very resourceful. The other agents are helpful and hardworking as well. I highly recommend Allstate for any type of insurance. There is no question Brian McMahon has a stellar team that you want for insurance needs. Best regards, Nancy

Steven Martinez is very patient and knowledgeable whenever I call. His customer service is much…read moreappriciated. I am very happy with their service.

I have a client that required General Liability Coverage and a COI - We called Eric. Turnaround…read moretime? 2 hours! The best experience ever! Highly recommend!

Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

My family has been with Starwest since 2017. Multiple policies (a total of 8 and counting) James…read moretakes care of us all. Communication is very prompt and the rates are great. We will continue to use Starwest as our kids leave the nest and need their own policies.

Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

Tuesday May 5,2026 A " Tracker" experience…read more 5 stars for 3 AAA customer service employees. Drove to AAA because I could not get the AAA Website to operate. Hmmmm what could be wrong? Started with Maria @ the F desk. She helped as she could but there was a line forming so quickly called for Irene. Irene determined that the account names / passwords etc. did not synchronize. After several frustrating attempts: she said: only The Tech department can finish. Irene gave me The # to The Tech dept. Called a gal named Diamond @ Tech- customer service. Like the TV show " Tracker" She managed to Link new usernames and passwords to make it operational. Bravo AAA U "saved" the Day! Why important: we purchased an electric car and If you run low on juice" and there is NO public charging station that is free= U need to get loaded onto AAA truck I will sleep better tonight

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

I have been using this office for about 30 years. They were the insurance company for the first car…read moreI purchased and have been taking care of me and my wife ever since. They were there and cover our first home. My wife's first accident when she was uncertain what to do they guided her. When someone hit our parked car they took car of it. They have always been professional and helped us with choices of coverage etc. They are more than "like a good neighbor". They are more like family. Honestly, calling Jack, Jim and the team takes away some of the sting during life's difficult challenges. You're the best and we are forever grateful to have your services! Zach

Our office has used Jim Conrad -State Farm for many years and during our recent break-ins he was…read more"Johnny on the Spot" and assist us in getting the claims processed and paid in no time. Thanks, Jim for all your hard work.