Daughter and I Waited 20 minutes in lobby only 17 customers seated and 3-4 waitresses no hostess or cashier witnessed 5 customers get up and leave waited on cashier didn't happen we left also never seated read more

This place is always good and I always feel welcome going there. I prefer to get pancakes and they're always delicious. The welcoming atmosphere is great too. read more

Our waiter, Robert, was amazing! He was very attentive and got us everything we needed. Food was delicious. Restaurant was clean and quiet! No complaints. read more

I wanted to take a moment to thank your restaurant for taking care of veterans today.. My husband was by himself and got the special Veteran's day breakfast for free. Your company's kind gesture went a long way to making him feel special.. Thank you for taking care of those who took care of all of us... read more

worst IHOP I've ever been went to get a late night meal got there at 12 took order, Got drinks but waited 45 minutes. Still didn't get food. Ended up walking out leaving the waiter was worried about other tables asked to refill my drink didn't even come back at all. read more

We went in for a quick brunch and ordered as soon as we sat down (just a simple stack of plain buttermilk pancakes and fried chicken). Our silverware was dirty. We proceeded to wait for an hour while the table next to us that was sat 40 minutes after us ordered the exact same thing we did and was served within 10 minutes of ordering. Our waitress nearly cried when we left because none of her tables were receiving their orders. Also, there was no one actually bussing tables. The wait staff cleared all of the dirty dishes onto one table which was disgusting. We will not be back. read more

IHOP - Table piled with dirty plates, glasses, etc. - Breakfast & Brunch Near Me - Simpsonville, South Carolina

I'm not really sure why this place got such a bad review. What I would say is, don't always go by the reviews you see for a place and make your own decision. This place was clean. The service was awesome and Heather and Alexia were very hospitable. The food was good and served quickly. read more

We keep giving them another chance and they keep failing. First they brought the wrong drink and I waited 20 minutes for a replacement. I ordered the egg white omelet and it was a mess. It was also missing the tomatoes and avocado (which they didn't have). Bacon was not crisp at all. The other order was a chicken fajita omelet and it was half the size it normally was. You used to be able to take home half of anything you ordered, not anymore. We have got to stop giving them anymore chances!!!! read more

IHOP - Ugly egg white omelette - Breakfast & Brunch Near Me - Simpsonville, South Carolina

First time I have eaten at this ihop and I was very impressed our waiter Tyler was just the absolute best. Made sure I drinks were full and had just the sweetest personality. He really went above and beyond to make sure we were taken care of. The food was hot and fresh and the whole vibe of the place was calm and relaxing. The restaurant was extremely clean as well. Thanks for the great service Tyler.... read more

Excellent service, good food, and a clean environment. Ruby was our waitress and did a great job. I would recommend dropping by if you're hungry and in the area. read more

IHOP - Breakfast & Brunch Near Me - Simpsonville, South Carolina

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We are leaving a one star so that we can post this review. My family went there for dinner last night. There were only two other customers in the restaurant at that time. We were told they were only taking cash. My husband asked if the system was down, and the young server said no, just that they were only taking cash. Something doesn't sound right. We have been here before to find out our server was having to cook orders due to short staffing. After our experience last night, we went to the Woodruff Rd location and received excellent service and the food was really good. read more

Food is always good, but service is very trash. There's never enough workers and they're always losing take out orders. Every time that I give this store another chance it just disappoints me each and every time. Every time you ask the hostess a question they always have an attitude. Also if you call the store, they never answer. It took me five times calling the store for me to get an answer and when I got an answer, the person just hung up and never asked what I needed. This store needs a total remodel of staff. read more

Our waiter Robert was incredible. He served us the best milkshake we've ever had. We have never had this amazing experience before, and this Ihop made our day stellar. No other Ihop compares to fairview road ill tell you this. Ask for Robert and tip him good! read more

My daughter and I went to Ihop in Simpsonville @ 12 midnight. There were only 5 tables being used. So that means that we were the fourth. Anyone who showed up after we were seated were told there would be a 30 to 45 minute wait. There was only one waiter, who mentioned that he was the manager and 1 cook. Let me back up for a second. It took 10-15 minutes to be seated, 10- 15 minutes to take our drink order, 30 minutes from that to order our food , 30 minutes later he brings out bowl of grits stating that we can have something to chew on while we wait on the rest of our food. The grits were horrible. We still waiting on the rest our food to be told that our order did not go through we left. Worst service I have ever had at IHOP, 2 hours wasted never again at that time of the day read more

First time visiting this location and we didn't have a bad experience. Customer service was good from the time we entered until we left. The food came out hot which is a plus. Nothing special to discuss but no complaints so 4 stars for this visit. read more

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Okay I hate to leave bad reviews but I just can't believe the food I was just served. Went in there after ordering online to go order picked up food, staff was friendly and no complaints there. The restaurant was dead no customers. Get home to eat my food and it's like it's just been sitting under a heat lamp for hours it's all dried out and awful. I can't believe I just paid $15 for this not even gonna eat it. read more

IHOP - Bacon Temptation Omelette - Breakfast & Brunch Near Me - Simpsonville, South Carolina

I'm reviewing as an early morning diner (my fiancé and I go between 3am to 5am) we've been I think 5 times but this morning (August 23, 2024) the food was the best. His grilled chicken was awesome which he requested it to be grilled so it isn't on the menu. Wish I had gotten the waitresses name. Service is slow in the morning due to I think only two people running the restaurant but they still do wonderful. The ambiance is different each time we've gone but it's not a bad change. I will continue to go back because of the service, food and staff. read more

I noticed the bad reviews, but thought because they were old that maybe they weren't accurate. Not true. I have never been to an Ihop that was so poorly run. The first thing I noticed before I walked in the door that there was a sign that stated "No Bacon". Okay. No bacon on a Sunday. Not deterred, we waited five minutes for a table. As it turns out, the hostess was also a waitress, and she was also bussing tables. Anyway, we cautiously ordered our bacon-less food, which should have included chicken tenders. At first our plates looked pretty good, but one thing that stood out was the chicken was not tenders, but a chicken patty that had been cut into strips. Also, the pancakes did not look like Ihop pancakes. I know my pancakes, and Ihop's are the best. They have a distinctive look and flavor. These were larger, fluffier, flavorless, and not Ihop pancakes. They were so dry that the normal amount of syrup was sopped up in seconds. So we mused that they must have also run out of the signature pancake mix as well as bacon and chicken strips. After our meal we noticed on the receipt that they charge $3.49 for soft drinks and tea. Are you kidding me? Highway robbery. You've been warned - order water at Ihop, or get plenty of refills and a to-go cup. Lastly, on our way out, the cashier and two servers/manager? were sitting on the bench gossiping and complaining as we left, with no thank you or come back soon. Don't worry, we wont! Hey manager or owner, you've got an issue here! It's definitely worth the drive to either of the Greenville restaurants for the best Ihop experience. (The one bright spot in Simpsonville was Leslie. She was a new server, and very kind). read more

think "B"fore you come here because while we were waiting over an hour for food that never came, I couldn't help but notice that this place only has a B health grade rating! if only that was the most off putting thing to notice about a decrepit IHOP behind a South Carolina Walmart, but it gets worse. all of the other tables were filthy and covered with dirty dishes. nothing was being cleaned and no food was being served. My wife and I came here wanting to repeat some of our teenage days of when we would stop by before going to the movies. Those days are long gone. Luckily movie reservations can be re scheduled, which we had to do after stupidly waiting an hour + half before we left. This place is barely running and probably should be closed. read more

I have to agree with all the reviews on here: no greeting at the door should've been a dead giveaway. Took 30 minutes for someone to come to our table to tell us they were understaffed and our order would be delayed. Said it would be another 15 minutes. Waited another 30 minutes to find out our order still had not been put in. We had to leave and go elsewhere. They blamed it on a language barrier with the cook. This poorly run establishment should never be associated with the name IHOP. Some people got there food and were out the door while we sat there. Waiter never came to our table to offer more drinks and apologize but rather said "I don't know. I'm trying to figure out what's going on." Poorly managed and staffed. I hate giving bad reviews on here too but this one was well deserved. If I could give 0 stars, I would. read more

Specific omelet ordered with directions for all ingredients to be cooked inside the omelette. Omelette came to the table 45 minutes later with half of the ingredients sitting on top. Our other order of over medium eggs was burnt and sloppily running. While the server was extremely apologetic and took the food back to the kitchen, the manager Amanda came out and stated that they put ingredients on the top to identify a specific omelettes. I let her know that I'd ask specifically for all ingredients to be cooked inside the omelette and that she had sent an omelette back to our table that had been obviously flipped over and now the ingredients were on the bottom of the plate. She stood there and cut the omelette to show us some tomatoes and onions inside. She stated that she would be happy to redo our order, but that she had 25 orders in front of ours and that it would be an additional 45 minutes even though they had gotten our order wrong. It goes without saying that this is bad management and a completely wrong response. She then went on to say that she would "take care of the bill." Uhhh. What bill?? We cancelled the order. We will not return. Headed to Eggs Up Grill! read more

Ok I did not Yelp my first experience. So 2 trips and it was as bad this time as last. The place was dirty. There were tables not cleared from the time we got there until we were just about ready to leave. There were tables cleared but dirty. Bad! Our server was nice but not a good server. We ordered waited 45 minutes for pancakes and link sausage. No first of all the place was not busy. So the kitchen was nokt backed up. You could hear them in the back yelling, laughing, breaking plates, I don't know what was going on back there and dont want to. You know it's bad when 1 person finishes the pokt of coffee before the food comes. Oh yeah the order was wrong. Don't go. Go the the Waffle House....... read more

We ate here tonight and I was hesitant at first because I haven't had great experiences at ihops. We have had a terrible week and we dragged ourselves in for a late dinner. However, much to my surprise, our waiter Wyatt was freaking awesome! Id say that was probably one of the best dining services Ive ever had. Some people were just cut out for customer service and he is most definitely one of them. He made sure we were well taken care of. Fresh hot coffee and made my pancakes look beautiful. We will definitely return. The place was very clean and the food was really good. THANKS WYATT for such an awesome experience. Definitely brightened my mood. read more

They just opened recently and are having a problem getting the people they need to staff it. They are trying was everything perfect no but the two ladies were working their tails off trying to keep up with the amount of people coming in and orders. I think they did a great job, we also need to be understanding and give people a break. The food (pancakes) were great and our server was awesome. read more

Went for breakfast and didn't order anything special. I ordered scrambled eggs - they were disgusting. Crunchy on top like they sat under a heat lamp for an hour. Tasted like they came out of a carton. Sure enough, when the server came back to drop off the bill (that was when I was asked how everything was), I found out that scrambled eggs do come out of a carton there! However, you can get scrambled eggs made from an actual freshly cracked egg by asking for "cracked eggs." Not only was there no effort to make it right, it's just too much money for what you get there read more

I felt racial discrimination at this IHOP. When we went it wasn't that full they told us 20 minutes which is fine but then this white lady showed up and get seated right way! It was only 3 of us. read more

Loved the food great customer service , food on time, the Ambiance was ambiancely spectacular.(made that up). Loved it

Just doordashed from here and they burnt my omelette. If you can even call this an omelette, it's like someone scrambled eggs and tried to fold it. The fries were extremely salty. They forgot my order of hash browns. No sauces that come with the food. Bacon spilled out in bottom of bag. And weirdly at the bottom of the bag there's like ten pancake syrup packets when I didn't get pancakes? read more

Unless you have hours to waste, save yourself the frustration and go to Coach House. Service is so incredibly bad at this restaurant, it never should have reopened. Pancakes are still good but it's just not worth the pain and suffering it takes to finally get them. read more

First ever review on Yelp just because I spent over 1 hour waiting for a classic burger with a double patty. Makes no sense that I have to stay this long for a burger that I wanted quick. Don't recommend coming here if you're looking for any kind of good service ... read more

4/11/19. Quick update we just walked out of your restaurant. Not a single person was in there and our server STILL ignored us and we sat for 6 minutes with no one greeting us. What a joke. Gotta love when you order pancakes, they come out ice cold so they MICROWAVED them! Seriously if your line cooks are too lazy to make fresh pancakes you may need new line cooks. My poached eggs came out hard boiled and bacon was cold. If I wanted microwave pancakes I could have bought them at Burger King or a box of frozen at the store. The manager was very concerned and props to her for being that way. Our server Kirsten was very nice and pleasant. We had coffee and she did check on us, so my guess would it is a fail on the back of the house. We can see they have an experditer but apparently has no job doing so. So what we learned today kids is that yes they are trying to improve, however they should work on the back of the house read more

The service was horrible. We waited 45 minutes to get our omelets and pancakes!! We had to ask the manager when they our food would be ready. When we did, they had clearly been sitting in the window under the heat lamps. My daughter's whipped cream had melted and a crust had formed on the cheese on top of the omelets. We like IHOP in general and may go back, but definitely not to this location! read more

My husband and I went on the 60cent short stack day. What a let down. First, we had to wait to be seated. Second, we had to wait for our waitress. Third, our table had hair on it that did not belong to either of us. Fourth, our food took FOREVER to arrive. This gave us time to look around us. Tables were not cleaned off. When plates were removed, the debris was not wiped off. Several new customers were seated and then their waitress had to clean the table. A guy next to us went to the restroom and while he was gone, his table was cleared. But they left his medicine bottle on the table. Our waitress took it upon herself to double part of my order of egg but half my order of bacon. And when we paid, she shorted me on my change. It's not that they were short handed, it's just that no one cares about the cleanliness of the restaurant or service to the customer. And the lady "manager" was as useless as everyone working there. But it was all laughs and noise in the kitchen which was SO unprofessional. Oh and they had stopped serving hot tea at 2pm in the afternoon. WILL NOT go back here again. And the Ihop marketing is being wasted on this location . I give it 2 stars based on the food. read more

I agree with so many on this review board when they say they would give 0/5 stars me and my greatest came in and the lot was full and the wait was 20 all that was fine. They had a promotion up for a delicious omlette which after ordering found out they didn't have it till Monday.... Ok still ok had a back up anyways and always... After waiting an hour from coming in and being seated we finally received our "food" the server had my plate underneath another plate so my food was picking up wherever that plate on top had been set and took most of my cheesed topped omlette with it not to mention some cheese was on our servers sleeve which she just slung her arm down to get it off sending it flying in the direction of other guests... Now the "food" these omlettes should just be cheese covered scrambled eggs... Overall terrible terrible experience... Diner Beware!!!! read more

Don't do it! Save yourself from getting a migraine. If I could leave less than one star I would! This ihop is the nastiest ihop I've ever been to in my life. Go to woodruff road for a MUCH BETTER & cleaner experience. We went in today and sat next to GARBAGE. Servers sitting with friends/customers just a laughing and having a good ol time while the ENTIRE section we sat in was disgusting from tables to floor. Tables upon tables with garbage, half eaten food, Cheerios and chicken strips on the floor, just TRASH. Several people walked by with rags in their hands and simply kept going. I ordered bacon and it came blacker than black coffee. The eggs tasted like a rubber duckie (minus the squeaker). No expectations for anyone in there. This is the nastiest dining experience I have ever had. I will never be back in this establishment!!! We are writing to corporate. read more

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Don't go in or leave now !!!!!!!!!!!!!!!!!!!! Arrived at 10:03am 10:15 had to flag down a waitress to take drink order 10:25 got drinks and ordered breakfast 1040 asked waitress to check on order 10:50 asked again 11:00 asked again 11:05 flagged down the hostess and asked her to check out what up with our order she never came back 11:10 gave up and left. Save yourself the aggravation go anywhere else. read more

So disgusting!! The manager is New but does not give a hoot about any customers that come in. The workers had the worst attitude. Waited 40 minutes to get my food and once we got the food, there were soooo many things wrong with it. I tried to get our waitress but she never came back to our table not even to fill up my glass of water. I ended up having to ask someone else and he said and I quote "sorry you are not my table I can't help you" Never go here! read more

We walked into the restaurant the very first person I see is a rapist that went to high school with us. We did not even get greeted. We stood there for five minutes and no one said a word to us, we finally turned around and walked out and they had the audacity to wish us a merry Christmas. The service is garbage along with the food, I would rather drive across town to the other one on Woodruff Road. Y'all disgust me. read more

Worst ever. It took us an hour and 52 minutes for four people. This is the 2nd time this has happened read more

I am a 14 year old future food critic from the last review I went their yesterday Saturday March 2 11.00 am the food took so long that I have said to my dad let's go somewhere else and eat but no we had to be their for 2 hours for the food that we have ordered and their is some things that I need to say one the whole entire restrouant smelled like poop and two I saw a dead rat in the restroom their was pee on the floor and toilet paper everywhere it was like their was a bunch of teenagers going in there and having a party or something and three the food was bad and the silverware had grease on it so I would not go to the world worst restaurant in America this restaurant sucks I would rather go to eggs up grill or the coach house but this they could do better I don't care what they say they need to fire there people they are not doing good i would like to see Gordon Ramsey make a show called.the worst ihop in america I would really like to see that but my fellow people who eat here I will be back and see what have they done if they did good I will put a good review if they have done bad like I said bad review so in the future I will be back to that restroom and see what have they done I went to that restaurant last year and I did a bad review they think they could do better hell no and tell me.who thinks they should do better read more