Listen...it's all about perspective. It's ihop and about the only place to get food 24/7. We decided to visit at 4am and let me tell you, the ambiance is not ideal and there are people in there you might not want to see, but I knew what I was getting into. Our service was not super nice at first, but she warmed up to us once she realized we were like her other problem tables at 4am. To our surprise, the food was great! It came out hot and tasty and I can't complain for a 4am breakfast. read more

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They have remodeled since Ive been in, Looks very nice inside. I had free pancakes with side of bacon. Pancakes were excellent. bacon was good also. My waitress was very friendly and did a good job.. I enjoyed my visit. read more

Service is extremely slow, unorganized, and disinterested. Even though there seems to be as many employees onsite as customers, we didn't get what we ordered. The "waiter" just typed in the default and disregarded any specifications. Don't bother unless you have an hour or so to kill waiting for them to come back after you put in your drink order. However, the food was pretty good, and presented nicely. read more

Saturday 19JUL2025, arrived at 11:38am and was seated with a coffee in my hand in under three minutes. The waitress was friendly and attentive and checked in on me every few minutes until I ordered. Crepes, eggs, bacon, hash browns - order arrived in around 7 minutes of placing it, everything was just how I had ordered it. Was out the door at 12:10pm. read more

My sandwich bread was soggy. The only thing clean ere the top of the tables. Bathroom doors are filth. The floor is very stick.

The waitress need to be held accountable for the way they act we came in and the waitress looked at our table and sighed so loud and said this is some bs! read more

Service is horrible! Took 20 minutes to seat us, 10 to get our drinks and server played on her phone for 15 minutes before ordering our food. let 10 orders of food sit on the counter for a solid 30 minutes. she cussed her cooks and screamed and stomped around the restaurant after eating a customers palaces because they didn't get as many as they ordered. read more

The food is pretty good, but this place has some of the worst service I have EVER had. The worst part is, the servers don't even care!!! We will NOT be going here again. read more

I don't know how the food is, but the service is horrible. I went there for the first time today. The place was dark,dirty, and empty. After waiting for ten minutes to be seated, mind you, there was hardly a soul in there at 9:00 a.m. two females confused as to why I was there. One of them (neither was dressed appropriately for food service) asked if I wanted a table or booth. I asked for a booth. One looks at the other with a blank expression. I was surprised when the other said "we ain't got any booths". THE PLACE WAS EMPTY! read more

My breakfast was great. My server Christian did a good job. I did speak with management about how especially the male servers don't smile. There was only 1 server that I had any negative remarks on. She ( Ashley I think ) had an ear piece in and was on the phone, the whole time I was sitting and eating. It was handled while I was still there. Overall it was good service. This store 1491 is starting to get a little better. read more

I gave it one star for the food This place is stinky and nasty for your health I'm surprised it still gets service The worst ihop I've been in read more

IHOP - Nasty floors walls - Breakfast & Brunch Near Me - Jonesboro, Arkansas

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Used to love you to IHOP. It's terrible now. This location specifically, completely messed up order. Ordered Sausage, got Bacon, Ordered over medium eggs got over easy light (everything was slimey). Ordered Wheat toast got Rye. When I said something the waitress argued with me about everything. read more

We entered the restaurant at 10:50pm, didn't get our drinks until 11:20, didn't get our food ordered until 11:30, and didn't get our food until after 12. Once we did get our food, it was literally cold. The server came up to our table a total of three times throughout the night, and we talked to the other waitress more than we did our own server. I can understand being busy but our server said she had two tables and besides ours- the other table was one guy. This was so disappointing as a waitress. read more

What happened to the place. Was in town and paid my first visit in over 10 years and it has gone downhill. The place was cold, dark and felt dirty. It is Dec and it felt like they had the heat turned off and only halve the lights turned on. The food was cold before I finished it. It was busy but it still took over 15 minutes to get my server so I can pay my bill and leave. What happened to paying at the desk where you can watch what they do with your credit card? It always made me nervous when they take your card and disappear. It is not to say the food was bad. It was good... while it was still warm. I got ham and cheese omelette, hash browns and sausage links. When I lived in Jonesboro, I used to brag on the place, not no more. doubt I will go back nor would recommend the place anymore. read more

When we entered the lady at the counter quickly seated us. Past that the experience was horrifying. We sat there waiting, when like 10 minutes had past I received a phone call that lasted for at least another 10 minutes and still no one had taken even a drink order. A server towards the back of the restaurant gave a quick glance in our direction and then a few minutes later she came out carrying to arms full of food for a close by table. Once she dropped their food I thought she surely was going to take our drink order but no. She later came back to the table where she had dropped the food and then went and got steak sauce for them and brought it back and still walked away. Finally I got up and walked to the front and asked for the managers number after getting an attitude she scribble a number on a piece of paper and shoved it my way. . We left almost an hour after arriving and didn't even get to order a drink. The place was in need of cleaning. It was nasty. The people working were just rude. I will never darken their doors again. The worst of the experience was there were only four cars in the parking lot so they were not busy, and I noticed almost everyone working there was African American, and we happened to be the only Caucasian people there. Maybe that is why we could not get service. read more

The front house service was horrible. First off, customers were having to wait 5-30 minutes for an already empty table, or in other words, no waiter would seat them. When we sat down, the table was dirty, but they cleaned it upon asking. Our drink order was wrong when we got them. All we ordered was a sweet tea and chocolate milk, and yet it took them 15 minutes just to bring them. Maybe they had to make a new batch of tea. When getting our drinks, they only handed us a sweet tea and coffee, I don't remembering asking for a coffee. It wasn't added to our ticket by the way. While we were waiting on our food, one group was waiting to get a table, and 30 minutes later, they left. I would of too. When we got our food, it was decent. Eggs could of been cooked a little longer, but they were good, so i can't complain about the food. The only thing I'm dissatisfied about is the service. There were many things that seemed wrong about the way they ran the restaurant that day, so if you consider eating here, always know, that there's a waffle house. So here's my final review for this place, "The food was good, but the service was slacking." If there were complications due to covid, it is totally understandable. read more

If I could leave 0 stars I would. The smell is horrible!! None of the staff knew which tables they had or even the actual numbers of the tables when food was up. We overheard them saying someone put water in the syrup in the back. The health department definitely needs to come shut it it down. It is disgusting. There is no hygiene for sure.the poor man next to us sat down before us and we got done eating before someone even took his order. All around terrible and will not be returning. read more

Not as good as it used to be. Saddens me that they add pancake batter to the omelets now. I don't eat grain or sugar, so no more omelets here. read more

I honestly did not make it to the food. We walked in and the "hostess" was standing at the desk. She did not say hello nothing grabbed two menus and started walking. We followed her and she stopped at the first table laid the menus on the table and walked away. She then came back around and didn't say a word laid napkins and silverware on the table and walked away. About a minute later she came back opened up her pad and stood there. Didn't say a word. I asked if she was going to be our waitress and finally she spoke and said yes. I said I don't think so and me and my wife got up and left. I have had bad experiences in the past but this lady doesn't need to be in the hospitality industry. Or anywhere around people. Worst experience ever. read more

If I could give 0stars I would. All you can eat pancakes are a joke. We went out for date night and we barely got waited on. I only got one glass of water. wait Staff never asked if she could get us more, we had to flag her down to get a second round of 2 pancakes the size of a small plate. There were only 3 tables taken at the time we came in so it wasn't like they were slammed. Worst service ever. read more

Ordered Doordash delivery of breakfast crepes from this IHOP. The crepes did not contain hash browns or cheese sauce as set forth in menu. will not order from them again. read more

This is probably the best ihop I've been to so far this year!Me and my grandma went today and the service was amazing!

Expected a fine dining at one of my favorite establishments, only to realize that it would not be a good one. Our waitress, Brionna, had a terrible attitude the whole night, we had to wait for long periods of time, and our food was questionable to say the least. A hair was found in an egg, which was the main point I was getting across. Do not visit this restaurant if you expect high quality food. read more

IHOP - hair in egg - Breakfast & Brunch Near Me - Jonesboro, Arkansas

Waiter had dirty clothes on and he did not look clean , also saw others with dirty clothes on.

Late night service isn't great the building was empty and I stood for 15 minutes to be seated even after the person cleaning the lobby called for someone else I eventually seated myself and grabbed my own menus and then it took another 15 minutes for me to get my order taken, and the waitress doesn't even have a smile on her face or a single happy bone in her body I got the Mexican Tres leches about 20 minutes after my order was taken before I was even serve my first drink, which was a Dr Pepper down to the last bite of my Mexican tres leches my burger finally came with my milk. The milk was supposed to come with the Tres leches the burgers hot the fries are hot but that's what you expect when there's nobody else here the waitress hasn't checked on me at all my glass empty my patience, waining it's not looking likely that I would like to pay for this experience when I told the waitress I don't think I should pay for it for the service and the burger being as bland as wet clay she laughed and said "your not paying for it?!and yelled for her manager across the room. Then came back with an updated ticket all in all bad experience and wouldn't recommend read more

IHOP - IHOP receipt - Breakfast & Brunch Near Me - Jonesboro, Arkansas

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I had to try the new burgers. So, I had the jalapeño burger with fries. It was pretty darned good. I wouldn't say it was the best ever, but it was pretty tasty. The bread was really the star of the show. It's nice and airy but also very tasty. The meat was cooked a little more than I like, but it still tasted pretty good - especially for a pancake place. It had a lot of extras on it. Jalapeños of course, but also lettuce, tomato, pickles, onions, and mayo. Honestly, I felt like it had too much stuff. But I ordered it that way so I'm not really gonna complain about it. The pepper jack cheese was fantastic. It was perfectly melted and very delicious. The service was spot on - which is where IHOP usually fails. Our waitress was nice and accommodating without being overly annoying. Overall, I give the experience 4 stars. I really enjoyed it. read more

That was the worst IHOP I've ever been too stood around for 10min then finally got sat down then ignored absolutely will not be going back there I'll go to waffle house read more

IHOP does it again! They have got to be the best at being the worst for service! And the manager does not make it better by acting as if the service problems are your issue and not an issue with the restaurant. We got a to go order which should take about 15 minutes it took over 39 minutes!!! I was talking and didn't realize how long we were sitting. Omg. I hate ihop service. The food is decent though. read more

Zero stars nasty and stinks. Health department needs to shut it down. Food order was not even close. Service has not been good for a long time but it is even worse now. read more

My wife was held hostage at IHOP in Jonesboro Ar today. The card readers went down just as they went to scan our debit card. We waited for 20 minutes while they tried to scan our card. I told them that I had several cards and they stated that no ones cards are working. After around another 10 minutes the very unprofessional manger came and told us we would have to pay with cash. My wife asked if we had any other options and he laughed and said he had plenty of dishes to wash. I didn't find this funny. I had to leave my wife as collateral and go to a bank that charged me 4 bucks to get out a couple of twentys to give the lady that waited on us. She got a nice tip. I didn't blame her. It was the manager. Worst experience I have ever had in a restaurant in my life. The place states that it accepts debit and all major credit cards. A good manger would have offered to let is leave and come back to pay. Of course some people would not return but most would have including me. I really felt like I had to abandon my wife to go get this thugs money. Awful place and I will never set foot in there again. read more

While my husband and I were out at this IHOP Store number 1491 in Jonesboro we both ordered the Colorado omelette add mushrooms one with hashbrowns and one with all you can eat Pancakes (that was the features special "Omelette with all you can eat pancakes). Three (3) bites into the omelette my husband alomost chocked on a rusty nail that had rivets in it. It was slightly bent as if it was removed from something. He spit it out and I proceeded to ask him what was the matter? He didnt answer. He spit the rusty nail as well as the food out into his hand. I saw something that appeared to be a dark object. As he wiped the food from it,I asked again, he proceeded to spit the remainder of the food from his mouth while handing me the item. I was shocked when I grabbed it because I saw it was a rusty nail. I went and spoke to kitchen staff who alerted the manager. The manager Sonia McMiller was the manager on duty. She didn't seem to believe me and said "Let me go look at the cameras to review what happened". I replied "Please do!". Afterward, she told me that they didn't have anything like that in the restaurant and asked to hold the rusty nail. She did not deny that my husband could be seen on the camera spitting out the rusty nail. I refused to turn over custody of the rusty nail and told her I would accompany her to view the cameras. She declined. I then suggested she take a picture of the rusty nail which she did. I also took a picture of the rusty nail which is included as the picture for this review. She then said maybe she should fill out an incident report. Which I thought would be standard. She never offered any compensation for our healthcare scare because Hepatitis A has been a problem in several restaurants in Jonesboro,Arkansas in the past several months. There is video of my husband removing this rusty nail from his mouth,yet there was little to no concern for his health scare or inconvienence. We were given the name and number of the District manager Victor Cruz ,which I'm hopeful will be concerned enough and offer some form of apology and /or compensation. Luckily my husband didn't choke on the rusty nail but he did bite into the rusty nail ,and we still don't know if he has tetanus, or has contracted something else from this incident which is actually a health scare and hazard. My husband is going to go to the pharmacy and have a Hepatitis A vaccination administered. We are both appalled to put it mildly. Especially since IHOP didn't handle the situation to our ,or any paying customers, satisfaction. There was a true lack of compassion and constant repeating of; "We dont have nothing like that in our kitchen." "I dont understand how that could happen.". Along with other comments that lacked feeling of TRUE concern. That was what was presented. That was the atmospheric felling while this happened. Also,not much concern or offering of a true apology or denial of the camera footage showing him remove the rusty nail from his mouth. We were not charged for the meals. But we still feel uncompensated for our health and our safety. Which should come first in customer service in our opinion. My husband actually left the building when it first happened because he needed to rinse his mouth out before returning. There was a large officer present in the restaurant but he never intervened or offered any assistance to us. The date was 3/14/2019 at 11:55 p.m. I gave a one star review with prejudice in order to post this review in hopes that a small child,or anyone else is injured in the future by this restaurant. I am hopeful that the District manager contacts us concerning this matter. He has our information as I do his. (See pictures). It is my opinion that everyone should avoid this restaurant that is concerned for thier health. I am not angry at the restaurant. Im dissapointed in how the matter was handled. There is a real need for training and empathy,as well as,customer service at this location. And a protocol for handling such incedences. I would advise against eating here. read more

IHOP - Rusty nail from Colorado omelette. Husband bit into this rusty nail from his omellett 3/14/2019 11:55 p.m. - Breakfast & Brunch Near Me - Jonesboro, Arkansas

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IHOP might as well just close. They never have enough staff and it would not be uncommon to wait an hour to be seated. They seem to only use 5 or 6 tables. It is just poorly done. We waited half an hour to be told that the cook had just walked out. They need an intervention read more

Well, service has gone down again. It seemed very promising when the manager came over as soon as we sat down asking if our drink order had been taken. As we sat looking at the menu we noticed how so many people didn't have their food, but there was a ton of food in the window. Suddenly it seemed that another manager came back from her break and started getting things back in order. Everyone flocked to the kitchen and food started to come out. We could hear waiter telling the cooks "This bacon is burnt! You gotta make more." It was a mess. The bread on my cheesesteak was burnt and the meat had no flavor. We got an order of red velvet pancakes and they were burnt as well. It was a total fluster cluck. read more

IHOP - Red Velvet pancakes - Breakfast & Brunch Near Me - Jonesboro, Arkansas

It's typical food you would expect at Ihop - not unpleasant at all. The booth was squishy and there was one waiter for the growing afternoon crowd. Waited 15 minutes before anyone took our order and then the waiter helped the 3 tables that came in after us first. Update: they missed one of our orders completely. We had 1 dirty (unwashed) glass & a dirty plate. The waiters acted inconvenienced with our requests... A whole lot of trouble for $40! Never coming back read more

This restaurant smells horrible. The carpet was dirty. I walked out and decided to go to another place.

The Jonesboro, Arkansas IHOP is one of the most disappointing restaurants in the area. They are understaffed and dirty, and every time I have been there, they have not made improvements. The tables are always sticky from syrup and the bathrooms smell and look horribly disgusting. If you can pick another restaurant, I would recommend it! read more

Do not recommend going after 9 pm. They are super under staffed and the people that they did have would not do their job. We waited there for over 40 minutes to just get our drink orders in. Once we got out DRINK orders in our waitress never came back!! We had to ask multiple waiters about who was coming to get our orders. We put our orders in after 30 minutes of waiting and another hour goes by and some friends got their food, but not me and my boyfriend's. Turns out ours were on the counter cold and they had to re do them. Overall we waited around 2 hours to get service. I feel bad for the place, but they really need to hire more people willing to work! read more

Groups larger than ours and that arrived after us were seated before us. Ordered an omlett that was inedible as it was drowning in grease. I expressed this to the waitress she responded with a simple okay and did not offer to fix it. I poured enough grease off the plate to fill saucer but it was still gross. read more

Well this sucked. The servers was nice but only made three trips to the table 1. To take our order 2. To bring one pot of coffee 3. To give us our ticket. Food did arrive fast but cold I ordered grits and the butter would not even melt in them and they were instant I could tell by the taste. The butter for the grits tasted very different I don't know what it was. I love grits but these sucked. This was my first trip to ihop in a couple of years and it will be my last at this location read more

Me and my friends sat in this mug for 20 min and didint even has a server come take our order for drinks.