Took Granddaughter to lunch The service was excellent and food was delicious Thank you Dante for making it a great brunch for us both !!

Delicious and great customer service The food was fast and well prepared I will be visiting again in the near future read more

I Found a hair in my hash browns. This is really gross!! Neither me or my wife has hair that long. read more

IHOP - Hair that was found in hash browns. - American Near Me - Douglasville, Georgia

I was visiting Douglasville and stopped at the IHOP and was glad I did! The food was very good and the service exceptional. My server was Amanda and she was attentive, knowledgeable about the menu and very friendly. Restaurant was clean and staff seemed very professional. Will definitely be back when I am in town again! read more

Best omelette ever! All egg whites with roasted cherry tomatoes, mushrooms, & spinach topped with sliced avocado.

My niece and I decided to have breakfast for dinner the other night. It wasn't too crowded inside. The young man that was out was our waiter was nice but he never told us his name. We ordered pretty quickly and the food came out fast. He checked on us one time after a different person brought us the food. The service was mediocre. We never even got a refill on our drinks. My breakfast sampler was $11.49. Pretty good value for the amount t of food. read more

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I walked into this establishment and was immediately greeted by the warm staff I love the atmosphere in the store it was slow but the staff was nice and talkative to my table it made us feel very welcomed. Our server was Efren and he made our experience wonderful. read more

I can't believe that I have to sit here so long after I put my name down on the waiting list and they have been seating people that came in way after I did I'm starting to think is racially motivated or this lady does not know what she doing ' avoid this place at all cost read more

Unacceptable experience!! Food arrived late .....cold.....and dry. Portion of soggy grilled chicken was half as much as the 2 slices of tomatoes in the dry bun.If I could rate these guys a zero I would but the server was ok.....and the coffee was hot.$18 & change for a POS sandwich which was cold and dry.....I was not gonna wait another minute to get shitty food again..... read more

IHOP - American Near Me - Douglasville, Georgia

We love coming here for brunch. They have gluten intolerance pancakes that are yummy. The staff is general nice and the facility is clean. read more

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IHOP menu has gotten so much better.. so has the food. I don't have not one complaint. I now choose them over Waffle House.. no added fees on top of fees.. and the food is always fresh read more

Twice I've tried to visit, no one was there to greet me. Both times I waited so long for someone to just seat and acknowledge me. I left both times. Once I had a pickup order and there were 3 ladies to greet me but never did. They talked amongst themselves and I had to interrupt to ask about my order. Very unprofessional. The customer service is not good. I will not be returning to this location. read more

The food was perfect. 5 Stars. Biscuits and Gravy, Pancakes and Hash Brown's. The food came out quickly. I asked for hot syrup, and I am used to getting it in the solo cups. My waitress took the syrup container from the table and warmed it up. Okay, maybe protocol has changed. Your only napkin is what's wrapped around the silverware, so once you remove it, you have to place your silverware on your plate. My waitress watched me finish my food and never brought the check. She takes orders from other customers and continues the conversations with personal information. I'm still sitting there waiting on my check. So basically, I had planned on giving her a big tip, but it was reduced to $3 for talking too much and lacking attentiveness and wasting my time. read more

Loved this IHOP. If you know me, I'm very stingy with my stars. I believe that service weighs more than product, thus service is what I base most of my ratings on. This IHOP location earned 5 stars because everyone was super friendly and engaging. They had a mature blonde woman in the lot guiding traffic and taking reservations for tables. I want to say her name was Trish, but I honestly forgot as this review is a week late. Once inside you were asked to wait while your table was prepared. The wait was less than 5 minutes. The restaurant was very busy however. Our server was very friendly and personable. She offered our drinks and suggested menu items for my kid. I had an omelette and she had a kids menu pancake meal. I'm not sure if the shocking friendly service made the food taste better, but my omelette was delicious. I have had omelettes from ihop before, and I'm usually disappointed, but this was super enjoyable. Totally recommend checking out this location with your family. They a friendly and the cooks are good at what they do! read more

IHOP - Hershey milkshake - American Near Me - Douglasville, Georgia

It's funny. I commented that this IHOP had 3.5 stars which was a lot for an IHOP. They always have bad reviews but good food. They were on their abbreviated overnight menu, which is small. That was fine. I ordered the 2x2x2. Two eggs, two pieces of sausage or bacon (I ordered bacon) and two pancakes. I ordered my eggs over well with the yellow busted and cooked hard. My husband order his scrambled well. We also ordered coffee and water. We got coffee but no water. When the food came my eggs were runny. My husbands were fried and runny. He could eat his. I could not. I cannot stand runny eggs. The guy apologized and requested the cook make another order of eggs. When they arrived, they looked better, but when I cut into them they were runny. If you can't cook an egg, you shouldn't be cooking at an IHOP! I ate a few bites of cold pancakes and we left. The restrooms were closed, but I did see at least two employees go into the restroom. I guess along with the limited menu, the bathroom is limited as well. I've never been to an IHOP I didn't like. But this one will go down as my first. If you're going to stay open 24 hours, treat those of us who come in overnight (11:30) as well as you treat the customers who eat during the day. read more

The food was great! Delicious scrambled eggs with cheese, etc. Good coffee! Environment was very clean. My complements to the chef! I listened to Ebony our server, share all the possible options for someone looking for something very specific, with great respect & kindness, to this older lady. Her service to my friend & I was exemplary. She thought of everything, including a couple of extra napkins at the beginning. She does it with a smile. read more

The WORST LOCATION! A bunch of employees standing around doing nothing, service doesn't exist here! Food is horrible I ordered sirloin tips and eggs with hash browns and I stated exactly how I wanted everything cooked, and they couldn't deliver neither time. I went on two separate days and got the same type of result, I will never be back. Save your time and your money and go else where. read more

The food was cooked perfectly. My grandson loved his Happy pancake. My Waffle was well made and delicious. My wife ordered the salmon as usual and it also was delicious.. The young lady as our waitress was very pleasant. Will be back as we love IHOP. read more

All I can say is averageeeee. We eat here maybe 1 or 2 times a month, some days are better than others. Pretty busy, which is usual for a Saturday morning. We waited maybe 15 minutes? They seem to be on top of their tables and are pretty good about getting you seated quickly. Today I had 2 eggs, bacon, and toast. Everything was kind of lukewarm and they forgot to butter my toast. They brought everything out to me on three separate plates, which I thought was weird hahaha. My stepson had a pancake with the fruit face, which he's always happy about, so no complaints there! I have a view of the kitchen though and have been watching them stick plate after plate in the microwave... Attached is a picture of some pancakes I had on a precious visit! Those were pretty good. read more

IHOP - Belgium chocolate pancakes! - American Near Me - Douglasville, Georgia

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Food very good. The service was awesome. The Belgium waffle was delicious. The creppe was delicious too. read more

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Food is great, service is alright, but it's a bit pricey. If they can low the prices a little, I bet they will never run out of customers.

I went to this IHOP for breakfast and it was a very pleasant visit. I'm from out of town and wanted some IHOP pancakes SOOO bad, so I found this one on yelp. My waitress was Jillian, she was very nice and accommodating. Very pleasant spirit and customer care. She tended to me and my children and family's needs in a timely fashion and I never had to sit looking around wondering where she was. I really enjoyed this visit. Next time we come down I'll definitely return to this IHOP. The only annoying thing was the worlds most aggravatingly that seemed to only want to be around our table and food. Other than that, all was well. read more

IHOP - American Near Me - Douglasville, Georgia

This IHOP is always good and the staff is very friendly. They all act like they are happy to be there and happy to wait on you.

Came here on a Sunday after church. No line no waiting. My husband was able to enjoy the all you can eat pancakes and I had the brioche French toast. Great service and the food came out pretty quickly. read more

IHOP - American Near Me - Douglasville, Georgia

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A few coworkers and I decided to grab a bite to eat after work. It's 7 am on a Monday so it's not busy. There are four adults and one child. We were tucked away in the corner of a nearly empty restaurant under the blasting AC. It's 49 degrees outside(but it felt like 12). Jessica (our server) takes our order. It's national pancake day so, naturally, we all order our free stack of pancakes with our meals. 3 of us ordered our meals with the drink order. We stick to what we know. My coworker asked for her pancakes before the meal(like an appetizer). Jessica's face didn't really seem okay with that request, but as a waitress, she nodded and said okay. Anywho! Jessica is in the kitchen for 3 minutes before she screams "they want their pancakes first" as if she wanted us to hear and almost instantaneously, the kitchen staff is staring at our tiny little corner area. Serious eye contact going on!. I didn't like 98% of my customers but I was their favorite barista because I made their every visit to my store personal and welcoming. There are only 7 parties here Jessica! Why are you screaming so loudly to a man less than 2 feet away from you? Yes, I know from experience that a kitchen is loud but everyone here is already eating so he's only cooking our food right now. She returns with the drinks, took the remaining orders. The food came super fast so kudos chef. Jessica drops the food off, made sure we had what we needed and disappeared for 25 minutes. IHOP's are small so I could see Jessica and I'm aware she saw me flagging her down and heard me calling her name. I even sang "oh Jessica, how I need your assistance" a few times. She finally decides that we're worth the trouble and bothers to visit our little pocket space. We asked for receipts, to-go boxes, and placed an order to go. She was aware we were ordering extra to-go prior to the initial order . She takes the order and 20 more minutes go by with no to-go boxes, refills or checks. She returns with the manager to say, once again, we can't take pancakes to-go. We understood that the first 6 times. Furthermore, THE TABLE IS FULL OF FOOD and I didn't appreciate your fingers pointing at it. We got full off of the free pancakes so we didn't really touch our food. Jessica brings 5 tiny boxes to fit: 2 full Colorado omelets, 2 orders of NOT FREE pancakes, half of a country omelette, an order of hash browns, a full kids colorful something and Whatever the other guy had. She said they were being told not to use the other boxes although our to-go orders came in full size containers. She then proceeds to say that they only take payment at the table. Now Jessica, darling, I come here enough to know that payment is taken at the front. Also there were guests paying at the front when I came in? Why were we different Jessica? I'm sensing you, and your manager, who's name I never remember, need sensitivity training. Or new professions. read more

IHOP - I had to cut my omelette in half to fit in the box. There were 5 full meals on the table and we received 5 of these boxes. - American Near Me - Douglasville, Georgia

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Service was bad , once me and my family finally got a booth. No one asked if we needed something to drink and 30mins went buy and no one came to our table , we left after notifying the manager on-site. Not a good experience read more

Food was great and came quick. A young man named Elijah served me and was super nice and polite. He checked on us every now and then and made sure we had what we needed. I also loved the pancakes, super amazing!! read more

It depends on the day but the food it overall good. It's very busy on Saturday morning and Sunday afternoon. read more

I ordered sirloin tips & eggs w/ cheesecake pancakes. I had exactly one bite of each before a roach ran across the table. So this location is definitely on my no- go list, but to be honest, this experience kind of puts a bad taste in my mouth for IHOP as a brand. To be fair, the one bite of food I had before leaving looked good and tasted alright, the server was polite and didn't argue with us leaving, but if the roaches are that bold in the front of house, i'm scared to imagine the kitchen! read more

best IHOP I've been at so far! Great waiters & great cooks! Food was brought out not even 4 minutes after ordering!

I've always liked IHOP. The service is good, the ambiance is nice and causal, and the food is pretty good. However this one in particular only gets 3 stars for 3 reasons. One is they're inconsistent with their food. What I mean is some days the food is awesome, but other days the food is disgusting. One time my mom order hashbrowns and they tasted great, but the next day she ordered them again and they were gross. She tried again the day after and they were still gross. Restaurants usually try to make the food taste good every single time so customers will always enjoy it. Waffle House always has good tasting food no matter what day, so they're successful for being consistent. The second reason is the waitstaff isn't always attentive when it comes to orders. One time my mom ordered an omelet and asked them to add spinach to it, but when she got her omelet there was no spinach. The next day she asked again with the same special request, still no spinach. This continued for a few weeks until they finally got it right. I don't know if the server was distracted or if the chef was having an attitude, but constantly messing up a simple order is unacceptable. The third reason is there was an incident involving me ordering my usual french toast. Yesterday my mom and I ordered our usual food. When I was about to eat my french toast I noticed something stringlike like hanging off of it. It was a red hair! I knew it wasn't mine because my hair is brown, plus I was wearing braids. I was disgusted, and when I told my server what happened she took my food back but it took almost 30 minutes for the chef to make a new batch for me. Luckily my mom reported the incident to the manager and she gave us the french toast for free. Now I have to double check to make sure there's nothing in my food the next time I eat there. They're lucky I'm nice or else I would have done what most people do and caused a scene and forced them to give me a free meal. My overall opinion is this is a great restaurant, just double check your food the next time you take a bite out of it. read more

This is my favorite location. I do visit the Hapeville location as well but this one always prepares my food and it looks just like the menu. I'm always amazed! They get a #1 sticker from me!!!! I have not had anything from this menu that was not good. My BF has also eaten several items from the menu and loved it all. I have had Chicken and Steak Omelette, Hamburger, Steak meals, Grits, Pancakes. Even the tea is good. read more

IHOP - American Near Me - Douglasville, Georgia

Anytime we come to this location our food is always good. Ate here this morning and enjoyed my breakfast. The food was all cooked well and we did not have to wait long for our order. Our server was attentive and we had a good experience there. read more

It can be a hit or miss, sometimes the service is good and sometimes its the awful, and the food is the same way.. I hope its a good day.. lol read more

IHOP - Dirty cups... Time to go.... - American Near Me - Douglasville, Georgia

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It is a nice location to visit, but it gets very busy on the weekends. The food was good and prepared to our exact order. The checkout process was very slow and there was a very long line to checkout. read more

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The food is pretty good but once I walked in to women's bathroom it grossed me hell out. Toilet paper everywhere. Water and and soggy paper towels all over the floor as well. Get y'all bathroom right.... read more

IHOP is a crowd pleaser, they have something for everyone. The good folks at Douglasville IHOP always seem to make people feel welcomed with their smiles. I did notice, however, during the last event they were givibg a free short stack it was feeling mighty brisk in there. The young lady hinted at the fact they did that because so many people come in for the free stack, dont buy anything (or tip), spend forever sitting and are rude so it deters loitering. Overall good and fast service read more

This is probably my favorite breakfast places and I still haven't changed my mind this IHOP especially has amazing service speed and the staff are very polite and are very understanding. Their food is very excellent quality and are brought out extremely fast. I've been to multiple IHOP's and this IHOP is by far the best I have ever been too I hope many others will give this a try this IHOP as it may change your mind about your favorite breakfast establishment read more

This IHOP was a pretty solid one. I frequently visit IHOPs around the country and this one did not slack on its pancakes which I have begun to notice. The omelette swerve tasty, ingredients tasted fresh, meats and pancakes were warm and well proportioned, and the tea was good quality. Service was also good and friendly. I would definitely return to have more breakfast. If you're out there placing a specialty pancake on top of buttermilk pancakes I'm watching you! I appreciate this IHOP for not doing that.lol read more

This is one of the best IHop I've ever visited! Terry is my favorite waitresses she's very pleasant and prompt. She provides the best customer experience. The food is great. I highly recommend this location. read more