This location is close to Midway Airport. I arrived with my nieces about 10am. The place was packed. Completely understaffed. Our waiter, Christian was friendly, professional, polite and as accommodating as he could possibly be, he was very, very busy trying so hard to keep up with his workload. (Can't fault the man for that, only the management). The food was disappointing. And also delivered hot in spite of how busy the place was (points for Christian!) The ambiance was like any IHOP. It was clean, not sparkling. Restroom was also clean. read more

IHOP - Coffee was fair - Breakfast & Brunch Near Me - Chicago, Illinois

See all

Drag ass for food if you order for pickup it's like they make it when you get to the door unbelievable and on top of that I be getting charged for extra and there be no extra of what I ask for read more

The Host, John has no respect for the old gentleman that I was with. In John point of view felt that it was miscommunication. He was extremely disrespectful to this Business owner of over 50+ years, former Korean War veteran and former State Senator of Illinois Howard Brookins Sr. I call headquarters and speak to a district manager and manager of another branch. When the manager came. She stuck up for the greeter & said while walking away "I don't care who you contact." I will contact the state and fellow up the the claim number. I can see why the have a low rating. I server Melvin was excellent! Thank you, MelvinBut read more

The food is good but everything is an add on. You reach better off ordering something with things that you don't want and removing them. It can add up real fast. The service is quick. They do close early so Brinner (breakfast for dinner) isn't an option. It's not a super bright space but it stays crowded. read more

The food was old My pancakes were not fresh and the waiter told the manager for me and she wouldn't do anything until I asked her to come to the table and she said oh the pancakes are fresh everyday but definitely were not and I could not get a refund But then at the end she gave 1.00 discount and tried to charge me for my granddaughters meal that's supposed to be free I can't remember her name but it was early afternoon will definitely not be going back Place was cold too because the back door was open The l place was just not comfy read more

I got there, was ignored for a long time. The pancakes didnt even have frosting. And barley any cinnamon. Place sucks read more

IHOP - Breakfast & Brunch Near Me - Chicago, Illinois

If I could rate 0 stars I would. I picked up my order and didn't receive my chocolate chip pancakes, no forks or spoons, I checked my receipt and I paid for the upcharge on the pancakes that I never received. read more

The service was ok.i sat down and ordered my food. Tatters biscuits gravey drink and sausage.i will not be going back to I hop what a rip off.for what littel I got was $19.50. The food was not that good.dident even ask me if I wonted a recipe.the ketchup bottle was so nasty I took a picture of it.i dident even won't to touch it it was covered in what ever was on it.the man was hastened about ringing up my order I think he pocketed what was left.i feel like he ripped me off and I won't ever go back to that place I get better serves at McDonald's.thats sad. read more

IHOP - Breakfast & Brunch Near Me - Chicago, Illinois

See all

Service: waited over 60 minutes for water, butter & Pancakes! Chaotic ambiance: waiter screaming at me to "get out" for asking for water and butter. I ordered pancakes! Manager: extremely unprofessional ! She didn't manage anything or make compensation for wasting over an hour waiting for breakfast! Dirty: tables & floor read more

i Good service nice and fast the server Teresita on IHOP in Howard very nice actitud and good service thank you I be back soon

Not sure as to what to expect. I haven't been to this location since the move from the mall. The wait time was 25 minutes and yet I counted 6 tables open. It seems that the workers here are confused or bored. We finally ordered after sitting for 10 minutes and I ordered an iced coffee but i think they misunderstood and gave me a cup of sugar. Whoa, that was way too sweet. The waitress though was kind enough to at least let me switch it for regular coffee but oh lawd i don't like to complain but it was burnt. Okay let me go for some positives before I become "one of those'. On the brite side, the breakfast platters and specials are on point. You get a good amount of food for the price. I mean its IHOP so this is what you get. Nothing special but for the price, I don't mind. The actual breakfast was as ordered and tasty but is this enough to make me want to come back? Probably not, as the wait was bad, the employees are bored and too many loud kids. Not a place for me and I actually took home a headache. I'm sure I can find better spots with less negatives. read more

IHOP - Let's start this off. - Breakfast & Brunch Near Me - Chicago, Illinois

Do not waste your time at this location. They have poor customer service. The employees were looking confused and unorganized, like they didn't know what to do. They were taking a long time coming back with things I requested. And the food I ordered also came back with missing condiments. read more

IHOP - "Philly Cheese Steak" - Breakfast & Brunch Near Me - Chicago, Illinois

This IHOP has been close to home all my life and I only been to this place when it was attached to Ford City Mall. This place is absolutely phenomenal! I believe IHOP in general has slimmed down alot of their menu items from the last time I've been to a location. The server was phenomenal, the location was clean inside and out, my food was made in reasonable time without any issues. My food was phenomenal. This is definitely an underrated IHOP in my opinion, definitely reccomend. read more

The food was okay. Our waitress was not attentive and actually got mad when I told her she brought out the wrong sides. The food was mediocre at best I will not return. The steak omelette use to be the bomb now it's just a bomb waiting to explode in your stomach after eating it. read more

The food was busting busting, pancakes were perfect, Hash brown was immaculate. Service was awesome Thank you !

In desperate need of customer connection/service Walked in and the hostess just stared at us like she was from another planet. We were seated to then be served by the most awkward waitress. I won't bash my entire experience, because all thought the service was sh*tty the food was delicious. They just need a more upbeat staff. read more

Poor customer service. Always running out of something on the menu. They don't have the courtesy to offer anything else. Poor management. Managers don't know how to approach people properly. We Waited 20 mins for our order to be taken and the place was not even busy on a Sunday afternoon. Then, we got our food. However, the waiter did not come back to give our utensils until I got up and asked for it. I think the place needs a major improvement on the management and staffs. read more

Food was actually ok. Service too. It's just the place starts falling apart just few months after the opening! Someone should stay on top of that. Greasy seats broken shelfs. I'll give it a chance, hopefully manager reads it and will learn from it read more

IHOP - Breakfast & Brunch Near Me - Chicago, Illinois

See all

Don't visit this location. While our waitress was nice the other staff clearly needed better training. The manager called directions to a waitress so loudly that we and other patrons looked up to see what was happening. And other staff were calling to each other loudly too. We were seated where we could see the kitchen and saw a cook picking his teeth with his bare finger. Yuck! THEN to top it all off when leaving the restaurant we saw written into the cement " F--- n (word)". There is no way the management hadn't seen it. My companions and I were deeply insulted after having not had the best experience inside the restaurant. read more

IHOP - Side walk racist message - Breakfast & Brunch Near Me - Chicago, Illinois

Just left this location with a friend. It was just two of us, and there were at least 3 tables available, but they told us it would be 20 minutes. THERE WERE 3 TABLES AVAILABLE. Horrible service. Skip it. read more

This place is awesome!! Great atmosphere, clean , welcoming happy workers. Good service .. food was delicious!! I usually drive out of my way to go to IHOP like crestwood or bridgeview. Finally a place I actually like near home.new location is a thumbs up!! read more

See all

Worst place ever! I've placed an order for pickup and they said 30 minutes and I ended up waiting over an hour. Figured I could try to order on DoorDash this time, spent about 60 dollars & received my food in a garbage bag & items were missing! I'm so turned off by this place I don't even want to eat anymore! Called about 8 times no answer. Don't go here, just terrible. Wish I could give zero stars. read more

IHOP - Breakfast & Brunch Near Me - Chicago, Illinois

See all

Good food for an IHOP. However they are serving regular syrup in those little black bowls. A pancake place without a maple syrup in a syrup pourer is no longer a pancake joint. If you don't believe me here's a photo. read more

IHOP - Maple syrup. - Breakfast & Brunch Near Me - Chicago, Illinois

Poor customer service !! My waiter Ceasar argued with us about what we ordered, then got his manager to resolve the issue. Why, she didn't take the original order . The powdered eggs were cold and water for hot tea was lukewarm. Service just isn't the same!! But you want my $$ read more

If I was able to give them no stars I would but I can't, arrive here at 1:30pm there was berly people seated I waited about 20 min and got up to ask someone who would take care of me some girl that was there said it was her so I said I'm ready and she said I have to wait till she was able to take care of me, I waited about 10 min more no one came and I told the person I was with let's go once I said that and was about to get up and leave someone came and finally took my order... but they did take an order of someone else who had gotten there after me, serve them I was mad bc I tried talking to the manager and there was no one found.. didn't even get a sorry or anything... WORSE SERVICE EVER.. not coming back here rather go further and better service read more

This has been a terrible experience I have ever had. There was literally no customer service. I sat on the table for a good 5 minutes when a waiter come by and say "sorry can I get you anything to drink" it took another good 4 min just to get orange juice. Food took 9 min for pancakes and an egg burger. The pancakes were hard to eat. The egg wasn't cooked right. It was disgusting and I wouldn't recommend anybody coming here. The orange juice didn't taste hand made, more like from a juice package. The selection on the table from strawberry, chocolate and more were all sticky. From Oscar D read more

Had a very unpleasant meal today here their was a hair in my pancakes and all the manager did was take off the up charge of $1 I asked the other manager and he just took off the 2 coffees I mean I was looking forward to those cheesecake pancakes and to not be able to eat them I'm so upset will not be returning here! read more

Service was slow. They had 2 types of music on at the same time. It was a bit Irritating. Not your typical ihop seems like they just threw it together like many of the other restaurants popping up in the area. I wish these business owners would put more attention to detail when it comes to opening new restaurants & who they hire. Management needs to be on point with customer service. read more

IHOP - Breakfast & Brunch Near Me - Chicago, Illinois

ok ima be real honest I waited a 1hour for my food and did not get it this is the most stupid restaurant. 1 star do better

I am so disappointed. I came to IHOP for 1 thing- the one thing I. ant find at other breakfast places- Swedish pancakes. Now they don't make them. I am beyond tired of places trying to reinvent the wheel by adding all these dishes that are overloaded with crap, and taking away good dishes- ones that have been around for a long time. Add the disgusting dishes if thats what you think people want-- but some people only want the one thing when they come to a place- and when you take that away- then you lose their business and their families business. I can cook- so Il just make them myself. I have zero reason for ihop now. read more

Absolutely the worst service at this IHOP. Dont know if they're understaffed, waiter wise or what. Theres plenty of host and bus boys. It took us 20min to order or drinks and food, another 30min to get our food, for it to then come out wrong. We didn't end up getting one of the two orders of toast that we ordered either. To make things worse everyone around us that got there after, got their food before us. I dont blame our waiter as she didn't belong to our section, however the restaurant should be working as a TEAM and waiters in our section should do a courtesy and check up on other tables that you can clearly see that they've been waiting a while. The hosts should really not be sitting more people if they dont have enough waiters to service those tables, or let the waiters in those sections catch up. Definitely not coming back here. read more

I love this Ihop for 2 reasons. 1) the food is always consistent 2) the waitresses are always friendly and attentive. Like any other Ihop you can get a massive amount of food for under 10 bucks. This Ihop is always consistent, the food is always good, and the waitresses always serve you with a smile. I have absolutely no complaints and I've been here about a dozen times. read more

IHOP - Ultimate combo that came with my brioche French toast - Breakfast & Brunch Near Me - Chicago, Illinois

See all

Although it's a little run down looking from the outside (we actually thought it was closed since they out all the chairs in the window up early in the day), this IHOP had a great staff and excellent food. Everyone enjoyed their food and each item was cooked perfectly. Even mozzarella sticks were great, and I was not sure about those at a breakfast place. read more

Despite the review about the service, I still went. Having worked in the service industry for years, I like to believe I'm more understanding and patient with servers and all they have to do. Service here was just plain bad... Took close to 20minutes to get drinks. Food was another 25, but only half our table got their food..10 minutes later the other half received theirs. Server never came to check on us, not once. Went up to pay the bill, bc the server was no where to be found. Kept getting ignored at the counter. Didn't apologize once for the horrible service! Two other tables walked out while we were there bc no one came to them! And I have to add it was not at all busy! Just avoid, I warned you. read more

This service is complete shit so slow was waiting for 20 minutes for a worker to come for my order while other people who came after me got theirs read more

I placed an order for takeout, a breakfast sandwich, short stack and a kids meal. It has been over 30 minutes and I'm still waiting. Theres another lady here that is complaining that shes been waiting 25 minutes. So apparently this is their norm. Its not crowded in here and there is plenty of staff literally standing around waiting to do something. Apparently they need more cooks in the kitchen because this is ridiculous! read more

I'm not too quick to give bad reviews about restaurants because I'm a restaurant owner myself. But this location is by far the absolute worse. Poor management poor staff food is poor as well. Customer service is trash. We set at a table 30mins before a person asked have we been seen. Finally ordered and they were out of crepes... I mean really...but overall I will by pass this location because this was our 3rd time trying to eat here and each time was an absolute fail. read more

Service very......slow!!!!! Milkshakes $4.99 worth about $2.50 Small!!! Clean, waitress got order right but it seemed like waitresses were in training. Crossed off my list of places to go. read more

Very disappointed in food. It was cold and not correct. I ordered scrambled eggs. Instead I got two sunny side up eggs. Also ordered four pieces of bacon and two sausages. Instead I got two sausages, two pieces of ham and two bacon that was over cooked. Only thing that was good was the pancakes. They also forgot a drink that I paid for. I guess they need to hire people that can read and take orders right. read more

Went in for lunch and saw several people waiting for a table. They served 71 when we got there and we had 88. I saw that almost 1/2 of the restaurant had empty tables. When I asked why they were empty I was told that those tables didn't have servers and had to remain empty. That's ridiculous! First and last time to visit there. read more