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    Igor Auto Center

    3.6 (21 reviews)

    Services - Igor Auto Center

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Igor Auto Center Photos

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    3 years ago

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    1 year ago

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    1 year ago

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    9 months ago

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    11 months ago

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    1 year ago

    They worked on my car for years, performing regular maintenance and much more. They are very nice people, and I highly recommend them.

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    2 years ago

    Good and fast service, can fix problem I will use Igor Auto Service again and recommend other customers

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    4 years ago

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    3 years ago

    Would not be returning misdiagnosed and screwed up my car completely without taking responsibility

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    3 years ago

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    3 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    13 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - Igor Auto Center

    Review Highlights - Igor Auto Center

    After I was ripped off by Lenny's Auto Service, not too far from this place, I went to Igor's in a pissed off mood.

    Mentioned in 2 reviews

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    Bay Diagnostic

    Bay Diagnostic

    3.4
    (114 reviews)

    I spoke with Drew on the phone and was very impressed by the level of professionalism and support…read more I found Bay Diagnostic online after a not so great experience with my local auto repair shop. I mentioned that I might need a new alternator. But it turned out all that was needed was a new battery. I appreciate the honesty. The battery was replaced the same day. The replacement included a two year warranty. Highly impressed !

    Here's a polished and professional version of your review that keeps the details and frustration…read morewhile making it easier for others to read: Terrible experience this morning, and I drove all the way to Brooklyn for it. I called the day before and spoke with a gentleman who was very polite and helpful. I explained exactly what was wrong with my car, told him I already had the replacement parts, and mentioned there were several repairs I needed done. He told me it wouldn't be a problem and to come in the next morning. I arrived at 7:30 AM and met with the owner. I explained everything that was wrong with the vehicle and told him about my conversation from the previous day. He took my information, and everything seemed fine at first. Then he told me he doesn't go by what other employees say and that he would need to plug the car into a diagnostic machine to do his own assessment. I said okay, but then he started telling me that even if the repairs were needed, it might take time to get the parts. I reminded him that I already had all of the parts for my vehicle. That's when he informed me that he doesn't install customer-supplied parts. My question is: Why wasn't that explained to me yesterday when I specifically called ahead and told the employee I already had the parts? That information would have saved me a trip to Brooklyn. From that point on, the conversation became increasingly unpleasant. I explained that I've dealt with mechanics in the past who have tried to upsell unnecessary repairs, especially because many customers--particularly women--may not always know enough about cars to challenge a diagnosis. I wasn't asking him to guess what was wrong; I was telling him exactly what I wanted repaired and was prepared to pay for those specific repairs. Instead of listening, he became defensive and argumentative. When I mentioned that some mechanics take advantage of women, he responded by telling me he was married and had a wife. That had absolutely nothing to do with my point. I wasn't accusing him of anything personally--I was explaining why I wanted transparency and why I called ahead to confirm everything before making the trip. Ironically, the lack of communication from his own employee is exactly what caused this problem. If the shop doesn't install customer-supplied parts, that should have been clearly stated during my phone call. The gentleman I spoke with on the phone the day before was professional, respectful, and helpful. Unfortunately, my interaction with the owner was the complete opposite. His attitude, lack of customer service, and unwillingness to communicate professionally made this one of the worst experiences I've ever had with an auto repair shop. My advice: Call ahead and get every detail in writing. Make sure you understand their policies before driving out there. Based on my experience, proceed with caution.

    Igor Auto Center - autorepair - Updated June 2026

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