I've been to Total Wine & More twice, and both experiences have been top-notch. Last year, I…read morevisited to grab a bottle of wine from one of my favorite rock 'n' rollers' brand, and the store had it in stock. This year, I called ahead to ask about wine and beverage cups, and was pleasantly surprised to speak to a real, live person who not only confirmed they had what I was looking for but also told me exactly which aisle it was in. It's refreshing to get that kind of personal touch, especially in a place that might seem like just another big-box store. Located on the south side of West Towne Mall, it's easy to find, well-stocked, and the service goes above and beyond. I'll definitely keep coming back!

I get torn. I love to root for the little guy - the family-owned business making their way. That…read moreusually puts me square against the big chains driving them out of business. However. Total Wine & More really does a good job providing a wide array of products for a great price. I've been here several times and never leave disappointed (except for one thing that I'll mention later). Their employees know their products and can make smart recommendations based on what you're looking for. Samples? Yes please! At one visit, an employee pointed out a good whiskey that he thought I'd like. Lo and behold, it was one of the samples, so I was able to "try before I buy". I like that. On another visit, I was lured into a back room for a tequila tasting. Not liking, I tried to decline, but was convinced to give them a try - and I was not disappointed. Also, I like how at the front of the store they have racks of "airplane bottles" - small "samplers" that you can buy to try out various products. Again - I like this idea. It was a way for me to try peanut butter whiskey without sinking too much into a larger bottle... So yeah - they're the big guy on the block, but I like the service they provide, and the deals that I get. I would LOVE it if they were able to track down a bottle of Thomas Tew rum. This is a personal goal of mine (I have my reasons), but I understand they are a small brand only found on the east coast. Someday...

Chris (and other staff members) are always knowledgeable regarding flavors of liquid and what is…read morebest for different devices/tanks/systems. They are always kind and I thoroughly enjoy the deals offered - you MAY have to compromise a bit but there's always discounted liquid to be had that'll fit your flavor profile and nicotine strength. Not to mention the competitive pricing on regular, non-sale items! I especially admire Chris' determination to continue ownership of his local business in the ever-evolving and ever-changing vape industry.

Good selection of vape juice, and pretty good service. Also the place is pretty clean.read more

Received really good customer service from the gentlemen working. He suggested I open the vape I…read morewas buying to make sure it worked before leaving the store

Great little smoke shop that carries my absolute favorite CBD/Hemp Smokes - Nature's Spirit!!read more

Great spot for your smoking accessories. Cool people working and a great selection of tapestries…read moreand other similar stuff

Amazing! I had an issue with the mod I had bought from there and the owner was very helpful and…read moreunderstanding! Was taking Covid precautions, made sure to check your ID!! Was very cleanly and very knowledgeable! Highly recommend!!

Jeff and staff are always very courteous, helpful and always willing to work with you on what you…read moreare truly looking for to help with your hemp/cannabis needs. I've been ordering for a few years now from them once I learned of their great line of live resin and rosin carts I was pleasantly suprised! Concentrates and rosin are great as well. They keep it cool for you on hot summer days. They go above and beyond as a business and only put out quality worth while products. Sad to say, but its rare to find these days and they hit the nail on the head at all points. Plus I mean come on, right to your doorstep? Can't ask for much more than that! Lol! Thanks you to all at GDS. Keep pressing forward, in addition folks, no synthetics here as it says on page. Ever! Truly supportive of that also! Well done GDS!

I've used this service a couple times and it's been a great experience. The website needs a little…read morework but once you get the hang of it, it's not too bad to navigate. The products are clearly labeled. No issues with delivery or price. Will definitely use again!

The assistant manager (if that is really her title) I remember when she was hired and I must say…read moreher resting bitch face & her personality are one in the same. She doesn't seem very genuine when she greets you in the store, her face actually tells another story like she's actually annoyed that she has to wait on you. I personally think they need a kind & welcoming face at the door, not her side eye & half cocked fake smiles.

From the owner: Premium Cigars, Glass Pipes, Disposables, Delta 8, Delta 10…read more Products: Cigarettes, Vapes, Vape Products, Cigars, Tobacco, Rolling Papers, Glass Pipes, T-Shirts, Hoodies, Incense, Candles, Cigar Accessories, Humidors. Services: Device Troubleshooting, Smoke Shop. Location Facts: We are located near the Pick n Save.

I went into this location a couple of days ago. I bought two different kinds of flour. Each were 5…read moreounces. I also got a couple of pre-rolls in all it cost me $114. I also take Ubers to get there bc I don't have a car yet - $20 there $20 back and that's 40 in total. I went home the first time and I opened the bag and tried pulling bout a gram of the first one. What you see is what I got in total. So many seeds and stems that could not break down. They were trying to tell me that these could be broken down, that they aren't seeds, but every single time I picked at the two I bought it was only seeds over and over. in each of the 5 grams I bought that I tried to break down . I've tried 3 different grinders including two of my friends and it doesn't break down. I have never seen this in my life - and when I called they laughed at me and one of the guys on the phone laughed when I said I take Ubers there. So I took another uber yesterday bc the employee told me to stop by. He wasn't there but the manager 'tried to make it right' 'it wasn't free' but it has just as many seeds and stems. I cannot put this stuff in a blunt. Taking into what I bought, what I spent getting there - I lost over $200. If you put any of these pieces between both fingers it is as hard as a rock and truly feels like you are holding onto a pop corn kernel. Inside each little ball you see it is all seed and then a very thin outer layer of weed on top that is not substantial enough to get anything out of it. I told them I can't use any of it - any of the 10g bought because they are all like this. No matter what kind and what piece. I have been smoking for a long time and i have never come across anything close to the weed i got - I've never had to deal with anything even close to this situation. Never seen any one with the guts to even try to sell it. Apparently Mr laugh it up told me the photo I sent them were not seeds and can be broken down. They can't. I came by today bc an employee from the day I bought it said I could come in and that they were sorry about it. They said thank you for telling us - we want to know these things. Then I called the state street store by accident and the employee said the same thing as the previous employee about making it right and thank you for telling us. He did not tell me to take it with me - I was at a coffee shop far from where I live. One person tells me one thing, another store says another, one day it's this, one believes me, one will help me with a new bag, one tells me one policy and then another employee will say differently. It is incredibly confusing. I called a different location on state street which they told me to do- one time they tell me to call one store - one time the other and I have to figure it all out. The elitist who laughed and said he went to college for this...yikes. Take a step down sir. Thank you guys for helping me lose $200+ and in the end have nothing I can actually use while you laugh. They told me you need to come back and we can look at it - I'm not going to spend another $40 for complete bs. That's a huge deal and a lot of money I lost in all but it's something to laugh at for you. A laugh riot. I highly suggest you look carefully at what they give you and their practices. This is So bizarre. They truly robbed me blind. Look through all the photos I've posted for a very clear understanding of what im dealing with.

I bought two vapes that did nothing but make my lungs hurt. They just say anything to make that…read moresale. Overpriced vapes as well. Just spent 65$ on disapointment