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    Ignacio Hills

    1.6 (5 reviews)
    Open 9:00 am - 5:00 pm

    Services - Ignacio Hills

    Property management

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    Tamalpais Property Management

    Tamalpais Property Management

    (23 reviews)

    I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

    I worked with TPM in the spring and summer of 2025, and they were excellent. After living in a Mill…read moreValley townhouse for several years, I needed to move out and then upgrade the place for rental. My goal was to secure reliable tenants paying market-level rent within a few short months. Lee Petty and his team were exactly the right folks for the job. They connected me with skilled, efficient tradespeople (electrician, carpenter, painter, professional cleaner) who did high-quality work at a fair price and had the place ready in short order. TPM also handled the rental listing and vetting of prospective tenants. Result: a beautifully upgraded townhouse that commanded the desired rental rate, inhabited by wonderful and responsible tenants who are well liked by their neighbors. While I've chosen for now to manage the tenants and property myself, TPM is available to take that over at any time. I recommend TPM very highly!

    Marshall & Co Property Management - GORGEOUS REMODELED 3BR/2BA HOME--ALL NEW FEATURES!!!

    Marshall & Co Property Management

    (55 reviews)

    This is the best company when it comes to apartments and service, I was able to get my apartment in…read moreless than a week, with paper work, deposit and contract all signed within a few days, Marshall and Co are quick to respond to any issues or any service needed from them. They value every tenant and actually care about you, special shoutout to Aime for being very responsive and on top of everything. Marshall and Co is the best!!

    BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

    Scotson Realty and Investments

    Scotson Realty and Investments

    (2 reviews)

    I rented my current place from Caren; she was the property manager at that time…read more I've been here 17 years and am grateful that she found a safe home for me to rent. The property has changed hands and things are not the same; but after reading some of the hidden reviews where I was called delusional, I wanted to update my review. Every time I rented from Caren she was very professional, and always seemed to get repairs done quickly and without much interuption to my schedule. Most repairs were assesed and completed within 24-48 hours. When the rental I live in now flooded the second year, she worked things out to get my family and I in to a hotel. Thankfully, I had a family member who worked at a hotel so the owners got a very good reduced rate. Caren handled things in complaince with state laws and always went above and beyond. I have called her to find a new rental and am hopeful she'll get back to me soon.

    S.R.I. 's Caren Castelli, I imagine is the quality of property manager who is few and far between…read moreif not an outright exception. Her care for the properties she manages, their tenants and owners is a masterclass in the field. I can't imagine managing more than one residential complex. Caren makes you feel like you are as central a concern as any other tenant. In the 20 years at my residence she has been the property manager for nearly 18 of them. And has made living here a true comfort. She is thoughtful, prompt and more than fair with notifications about repairs. She is an honest, knowledgable, truly pleasant, no nonsense professional. You couldn't ask for better service. Highly recommended!

    Ignacio Hills - propertymgmt - Updated May 2026

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