Ray is 100% a professional - I dropped my phone off this morning, checked in on it this afternoon…read moreand Ray showed me the progress, but he needs to keep my phone overnight to fix a part that requires a piece in his other store. He gave me a loaner in the meantime and my experience today has been delightful. I will update my review when I pick up my phone tomorrow to reflect the condition of my device. Ray, thank you for the service today! Updating reflecting on my phone -100% working condition when I handed it in it looked like it'd never work again. Thank you Ray!!!

Amazing service. Owner is very accommodating and knows his stuff. Good and patient tech support.read more

I looked forward for this place due to all the reviews. I was so patient when they told me it would…read moreliterally take 5 hours to fix my phone, then they did not have the right screen so they had to order it. Came in a second time to finally get it fixed. FINALLY got it fixed, the color looked OFF but I thought, its ok, I spent about $130 on this screen I can put up with that. Literally, 2 months later the screen they put on got unstuck, here im thinking, ok things happen. I brought it back to them and the rep had the audacity to tell me that it was "out of warranty". Guess they give you 30 days, but a situation where the glue is not properly applied should be outside of this period. The rep then said he would try to fix the one I had on there, I thought "ok wonderful, maybe its just reconnecting it and gluing it appropriately". He tries to look at it and then BREAKS my face ID port. Wait not done... he then says he has to ORDER the part so I have to now COME BACK to get fixed what he broke. WOW This is ridiculous that a place can provide such bad customer service. There are many other places to go, I refuse to ever go back here again. Dont always go for the cheapest service. I would much have preferred to pay a different price for a service dont RIGHT. Horrible!!!

Hubby needed the lightning port replaced on his phone because the phone wasn't charging. The…read morecheerful proprietor said of course he could replace it. It took 15 minutes. Cost $45.

Summary: they sold me a screen which ended up with black screen. At first, they refused to fix the…read moreproblem or refund the 400$ charge. After negotiating over and over, they refunded me 280$ (the screen was 400$, and they charged me 120$ for 2 x labor fee for switching back to my original screen). After their second repair, the battery died and the fan had loud noise all the time. Then I went to repair with Apple and all the problems were gone. The voice recording shows that they refused to repair my laptop or refund the money first, claiming the blackscreen was my problem: https://drive.google.com/file/d/1YxHxS-CSrH1EamsBYaTDn-Ae3fcXNfIq/view?usp=sharing (you can hear Sabri saying "you are embarrassing yourself", "I just want you to leave" "you have warranty but you lost warranty when you lie") Aug 1: called the store for replacing macbook screen (Gee). Promised the screen they sell is "premium quality and never had any problems". Paid for 399 for a replacement, given a 6 months warranty Aug 2: the screen turns black after 1 day usage (the attachment shows the screen is black, the touch bar is on, and the external monitor works perfectly) Aug 3: went to the store for repair (Sabri), promised they will switch to my old screen to test the black screen problem. Was told the switch was done, but the black screen happened to the old screen, so they switched back to the new screen and was able to use it for "several hours without black screen" (see attachment). I took it back home, the black screen happened immediately Aug 4: went to the store again, was told by Sabri the black screen was my problem not theirs, admitted they actually did not switch the screen on Aug 3 ("I didn't even touch it"). asked me to leave the store ("you are not welcome here, what are you doing right now? I just want you to leave"), decided my warranty was terminated ("you had warranty, but you lost your warranty when you lie repeatedly"), "are you gonna keep embarrassing your self, or give up?". "and there is still nothing wrong with the screen". "don't put your laptop on my desk" "still not my problem" "the problem is yours, not mine" (voice recorded) Aug 5: I am not sure my phone number was blocked or not. Every time I call, it always goes to voice mail, when I called them earlier using another number, they answered the call. I called with another number, they asked "are you the girl with the laptop?", I said yes, and they hang up on me....

I have utilized The Fix Hoboken's services multiple times for repairs and always have a very good…read moreexperience. They run a no-nonsense operation. They identify the problem & the solution quickly. They frankly discuss what needs to be done, how long it will take, and how much it will cost. I feel the service fees are reasonable, and the service is always reliable. I will continue to use The Fix, and I recommend them.

Got 5G service in January 25. Worked great until March when it started to slow down. Last Monday…read morewhen it was about 25 MPS I called for help. I'm now on my FOURTH visit scheduled for tomorrow. I've had lies, no shows, mistakes and downright fraudulent misrepresentations. They've got me tied up until I pay off the phones. Unless they'll unwind the deal my only choice is to sue them. JACK WEIGLEIN, Esq.

It was the quickest and easiest experience. Lou is a pro and was so helpful in getting me the right…read moreplan for my phone upgrade, answered all my questions kindly, and really made it a great experience overall. Thank you Lou!

Kimi is very good at his job, very skilled at iPhone repair. Every time I go to him he does a…read morewonderful job. I would highly recommend him to anyone that needs a iPhone repair guy.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

The sales associates, and specifically Norman, went above and beyond to help my elderly aunt…read morereplace her flip phone and set her up with an account that made sense for her needs. They were patient and understanding and spent time with her to make sure she understood how to work her new device. Exceptional service.

My business has had multiple lines with AT&T since almost a decade. I came here to fix an Apple…read moreWatch connection issue. We waited for 45 minutes to be let into the store. Outside the store, I discussed the issue proactively with an employee to save them time. As we entered, a different associate said "He told me you issue, we can't help you here. You need to call customer service." When I asked why not (since customer service had sent me there) I was asked " Sir, Why are you yelling at me?!" I was standing with my 80 yo father and 1.5 yo toddler who were stunned! I didn't yell, I would never yell around my son. It was clear that I hear guys don't care about their jobs or customers. I will be moving all my lines to Verizon this week. ATT doesn't deserve my money.

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

I had a great experience here a few weeks ago when my SIM card stopped working. Someone assisted me…read moreas soon as they were free and resolved the issue quickly !

Ahmed and Jessica were a huge help in getting my mom's new phone set up. Patient, kind and…read moreunderstanding. Thank you guys!

Sunny is very friendly. The store moved to the 7th floor inside the building after pandemic in a…read moresmall unit. I sent my MacBook to replace battery. It's done in couple hours. Sunny gave honest opinion if it's worth a repair or if it could be some other issue. By making appointment you get a $10 discount. The price is very reasonable. And my battery gets back to normal again

When my iPad catastrophically broke down, and major surgery out-of-state was only a literal couple…read moreof days away, Appleberry did the impossible and had it fixed!! It required being sent deep into Brooklyn due to the complex breakdown inside the iPad, and wouldn't be ready until very late the following day, and not be sent back until the morning after that. After we had to leave for Massachusetts. so Sunny dropped everything and personally drove to Brooklyn to pick up the iPad as soon as the physical repairs were finished, and brought it right back, to meet us with. And he threw in a free charger, too. I was able to have surgery with my iPad keeping me company through my hospital stay, and my painful recovery. I will only go to Appleberry Repairs for my or my family's iPad and iPhone repairs, from now on. They also have used iPads for sale at great prices, so I plan to never visit the Apple Store again, if I can help it!