Superb work. Fast and professional! And the work speaks for itself. This was a simple cleaning to…read moremost. But the attention to detail, is what I'm bragging on. He did great and the price was fair!

I called to ask for repair estimates for a repair job. Elijah was nice and forthcoming, allowing me…read moreto send texts of the damaged part to repair. But, when it came time for me to ask him where he was located, he ignored my calls. The next day, he ignored my call again. I then called him from a different number, just to ask him where he is located. He then told me that he is just going to "cancel the repair." He seems to have a real problem telling people where he is located. As he was the closest repair shop to me, I had to go find another shop near me. A very rude repair man for sure.

amazing, quick response and great quality products. Was in and out in 20 minutes to fix my back…read morecamera lens

Scammers all their good reviews are fake bots they tell you one price then change it up immediately…read moreafter they will try and steal your phone for its parts and give you it back with cheap parts shady people would not recommend this business at all to anyone be safe please !

Even though I wasn't able to get the fix I was looking for the employees were still helpful…read more Definitely gave some good advice and suggestions. T Mobile sent me here and I'm glad they did. Federal way is still the #1 store though. There service was hard to beat! Definitely use batteries plus for your phone repairs.

Clayton was friendly and helped me change two of my watch batteries. He was quick and very…read moreinformative! I appreciate him making my retail experience.

I was going to get a new phone screen as mine was broken. After speaking with the owner, I decided…read moreto buy a new phone. The store employee not only activated my new phone, he also helped me move aps and information from my old phone to my new unit. I was very happy with the overall professionalism of everyone here. I would highly recommend them to anyone in need of a new phone.

From the owner: We are a diverse , and unique Cell Phone retailer, that specializes in "No contract plans" We are…read moreAuthorized by the Most Popular Companies in the Nation. MetroPCS, Boost Mobile, Simple Mobile, Page Plus, H2O Wireless, just to mention a few. We also carry an extensive, quality line of accessories. We can Help with minor repairs. Pay your Cell Phone Bill here with us as well, all payments are "RTR" Real time replenishments, which simply means your payment is posted right away. What can we say about experience, knowledge, and customer service? Simply, you be the Judge. See you soon!!

I bought a Velcro belt case for my iPhone. ($27) After 2 days the loops that hold the case came…read moreloose. I took it back. I was told no returns, no refunds. So crappy quality, no service. (Plus, when we first walked in the shop to return the case, it was open and no one was working there. We waited 10-15min and the guy wondered in.)

Go there now! If…read moreyou have a cracked screen, need s phone case, need accessories, whatever your device needs, I can't recommend them enough! Our youngest is tough on phones. So we're not new to getting them repaired. But it's been tough finding a place where you can get in, and get your phone back in a reasonable amount of time, and at a reasonable price. Same day was really rare, and the iPhone store is extremely expensive, hundreds of dollars. I was looking for something better and came across Cellairis. Fabulous reviews, they have an actual store in the mall, and Sam was so kind and professional! They had the back screen replaced on our son's phone in just over an hour. As quoted. And it was smashed! We live in Gig Harbor and do not have many options here. Driving to South Hill, I won't even blink next time. And did I mention how kind they are? You will love your experience!

Great place - Cletus was straightforward, concise, and did what he said he would do!…read more Had a S7 that broke - he fixed it in 3 hours like he said he would at the rate he said he would. Double thumbs up!

Walked in at 6:37 PM spoke with Cletus Cletus asked me If I…read morewanted it back tonight and then I proceeded to ask him how much that would cost he gave me a number I agreed to it he had it done 10 minutes before he said he would couldn't have been happier with this gentleman excellent job Cletus

I work in phone repair. I have had multiple clients come from this place with problems after having…read moretheir phones repaired here. Something is very strange about this place and I have a hard time trusting them. No paperwork to confirm what is/isn't working before the repair, so if they damage your phone there is no guarantee that they will fix it. No paperwork with any information about a warranty. Very suspicious that they don't provide any documentation of the phones functionality before/after repairs and no documentation concerning a warranty. Very concerning business practice when you're working with expensive and highly personal devices.

I didn't use their services because they were unable to show up to their store to open. I arrived…read moreat 10am (when it says online they open) and after half hour of waiting I borrowed someones phone to call and they person said they would open at 11am. After waiting until 11:30 still no one showed up. Finally he picked up his phone after calling about 5 separate times (borrowing a phone every time to call). He told me he was just leaving and he would get in by 12pm. There is another kiosk right down the mall I didn't know about until I passed them. They fixed my phone in 15 minutes. Please do yourself a favor and find another business that respects your time.

I wasn't looking for an upgrade but customer service sold me their offer and this store was located…read morefor pickup. The manger & associates are incredible! The manager is a hands on, got involved to ensure I got the product & the associate's advice on good protection products was the cherry on the top. Since times are hard, the associate passed me some discounts giving me great prices for my purchase.

Customer service could definitely use education on services provided especially when it comes to…read moreASSURIAN COVERAGE insurance. Specifically asked for insurance as we always have on all our phones for our business account.  Nav failed to get insurance and I neglected to read over paperwork as we talked about it in detail.  About 15 days after getting new phone I lost it out of my purse while riding a motorcycle.  Went online to file claim and was denied stating I was not covered.  Went into store spoke to same employee who helped me first, and that is when we found out he failed to get insurance coverage.  Nav then told me I was able to call 611 and add it because I had the phone under the 30 day policy so I did.  Nav told me I could go online and file right away after calling in and adding Insurance BUT then I found out I had to wait 30 days before I could file a claim, which I did only to find out the insurance was STILL NOT added when I went to file claim for a second time.....went into store again, spoke to same guy, he spoke to his manager and then told me they finally got it figured out and the insurance has been added.  Waited another month and today I go to file claim and STILL NOT covered.   I am writing this in frustration yes but I have been more than patient at this point and if you should go to this store I would highly suggest making sure you check for insurance coverage if you ask for it so you don't go through this nightmare that still has yet to be resolved.