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    Smooth Wireless

    Smooth Wireless

    (5 reviews)

    West Memphis

    these people they come off nice everybody that works a smooth wireless the owner himself and his…read morecousins and brothers they they seem nice and professional but they really scam artist they will lie to you just to try to get money out of you I went to that place and I had damaged the SIM card tray from my phone and I bought a SIM card from them went home and there's some car Trey actually broke I came back in there and asked him if they had a SIM card tray they telling me they could order one by six I brought in four five phones with me to see if they could it would be compatible with the SIM card so I could continue having service they told me that they couldn't do it none of the phones matched except for one Samsung Galaxy that I had I ended up going home you know coming back the next day I was trying to save my Motorola phone which the SIM card damaged and I bought a SIM card from them the SIM card tray broke I came back they said I couldn't use my Motorola I kept asking if I could download a Sim they said no I ended up coming back the next day almost got firedand they were telling me I asked him hey that Samsung Galaxy that I brought in and ask you guys to unlock it can I go bring that and use it no no it's not it's not going to work this will give you a phone and they gave me a Samsung Galaxy where's the phone same phone I had out at home and I went back and forth back and forth these people are rude they're scam artists okay I actually went back home hot spotted called total wireless and they told me that I haven't I can download a Sim through hotspot which I did so my original Motorola phone is working the one that they charged me to f****** glass and what not in this and this to fix it and they also charge me for a Samsung Galaxy which I had a Samsung these people are rip off they're unprofessional they won't tell you what you could do to save money the rude as f*** and they're just f****** idiots do not spend your money at smooth wireless them people are a f****** professional and their liars they will not tell you the truth just to make money they're piece of s*** mother f******by the time I went home with my original Motorola phone which they said I could not download a SIM card and they didn't have a SIM tray that I ended up grabbing a Samsung Galaxy off them for $125 plus tax I had originally paid for the other phone Motorola that had all my phone stuff on it from work the glass needs to be repaired and all this stuff went home and found out that the phone that I had the Samsung Galaxy that need to be unlocked and they said they could do it and then they change their mind they had to give me a Samsung Galaxy 14 the same phone I tried to bring in and they and they charged me for it not only that they told me I could not download a SIM card on my Motorola phone they are liars I went home downloaded a SIM card through the hotspot on my Motorola phone and you know what I gave that Samsung Galaxy into a friend of mine and I got reimbursed but they are pieces of s*** they were lied to you just for you to spend money and that's unprofessional and that's f****** stupid you should always tell your customers the truth even if you're f****** an idiot trying to make money them guys are Palestinians they s******** and they are rude as f*** they are unprofessional

    Horrible customer service and crappy work. Had my iPhone 6 screen replaced. next day the LCD split…read moreand due to no fault of my own. Even had it in a life proof case. Been very cautious and careful with the phone because I didn't want to shell out another hundred plus dollars to fix the screen again. I come back to the store and tell them it's a defective screen he begins to tell me I broke the screen again. The manager does not care about the customers or good quality service. Better off taking it to a reputable place not this place run by a bunch of morons. Wish there was a zero star rating I can give this place because it is that horrible of an experience I've had.

    SquareTrade Go

    SquareTrade Go

    (6 reviews)

    Central Gardens

    The bases or foundation for this company is great HOWEVER....Poor communication can possibly ruin…read moreany business. Set up service twice in one day for the Memphis area and was cancelled twice 1 hour before each appt time --- VIA EMAIL//TEXT The website is very user friendly but having a program or algorithm do your work not even 1 personal contact can give a false sense of relief to a consumer. I'd loved to see what this networking business can flourish into because this is a good or well needed service due to high demand on small tech repairs Word of advice ** don't offer a service you don't have or can project the manpower to accommodate your potential clients the cities you claim to provide "we come to you" type are too well populated to cancel or not find techs in an untimely manner.

    I found this company online, and I loved the concept of the tech coming to my fire station and…read morefixing my screen. The online set up for the appointment was simple and the tech texted me really quickly. It all seemed great, until the tech didn't pay attention to my actual reservation I'd made by the company website, and told me it was "too early, and could I come by his shop." I wanted to use this company because of the convenience of being able to meet the tech at my house after a 24 hour shift, get my phone fixed, and go to bed. He was extremely unprofessional. So I emailed customer support about this issue, and they told me basically to get over it. This shows me this company clearly does not care about its employees upholding the work ethic and policies the company advertises. I will not give this company my money, and will be posting all over social media.

    iFix And Repair - mobilephonerepair - Updated May 2026

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