They said they were open today. I came, kept buzzing and knocking on a door, nobody answered. When…read moreI called, I just ran into a fax machine noise. Horrible, just wasted my time!

HIGHLY recommend this fast, efficient, friendly service to anyone needing prints. Reasonable rates…read moreand years of experience in one quick stop. The last clowns I went to took about 45min. I was in and out with James in 10 minutes.

It was later in the day when I realized that I needed a government document notarized before 10:30…read morea.m. the next morning (for my husband, so that we could renew my 13-yo's passport the next morning when my passport appointment was scheduled with the P.O.'s Passport Acceptance person). I emailed my entire neighborhood to see if anyone was a notary or had any suggestions. Someone suggested this source. I contacted them and a youngish gentleman called me back within an hour or two (I was thrilled). We set up an appointment at his place which was about 10-15 mins away, for early the next morning. He even accepted a time that was earlier than he typically starts working (I requested the favor so that my husband could get the form notarized and then travel to his workplace, in time for his 8 a.m. appointment. After setting all this up, one of my neighbors whom I don't know emailed that she's a notary and was happy to help us. Since she lives within a 2-minute drive from us and could accommodate my husband at 7:30 a.m., AND wouldn't charge us, we decided to go with her. I contacted the young gentleman who was expecting my husband early the next morning, and told him we wouldn't need his service after all. I profusely apologized of course, for troubling him. So, we didn't end up using him as a notary but he was so gracious that I give him as many stars as possible, without having even used his service.

Very fast and convenient! Dee is very friendly and helpful As well. highly recommend them!read more

If I could give 0 stars, I would. My agency found this company and sent me there for…read morefingerprinting. After a text from "Dee", with no identifying information, I ascertained who she was and responded affirmatively re: the appointment date and time. I then received a text from her confirming our appointment and explaining that she was about to send a text that I needed to "read CAREFULLY". No such text came. I reached out for clarification, and got no response. The location is a residential street, and my map app took me to the house across the street from hers. A very nice gentleman came to the door, and I immediately recognized my mistake. "This isn't the fingerprinting location, is it?" I said. He laughed and said no, then asked me if the business was an actual house. I said yes, and he said that when I find it to let him know because he also needed some fingerprinting done. We chatted for a moment about what a great gig it would be to have that kind of business right from your own home. I apologized again, he told me "no worries!" And I left. Soon, after cross checking texts and a couple of emails from my agency, I was able to determine that the place I needed was right across the street. I drove there and parked in the driveway, as I'd been instructed to. As I approached the front door, I was looking at my phone to verify that I was at the right place as I rang the door bell. A pinched-faced, unfriendly woman opened the door just a smidgen, reached way over to a small, pale yellow note tucked under her mailbox and tapped it furiously. It instructed to go to the back door. I said I was so sorry, and headed down the driveway to her back door. She flung it open, visibly furious. I apologized again and began to tell her how I'd initially gone to the wrong house. She cut me off and screamed, "YOU DISTURBED MY NEIGHBOR AND YOU CANNOT FOLLOW DIRECTIONS?!" I backed up and said, "Nevermind. I'm leaving." This caused her to scream, "I DO NOT WANT TO WORK WITH YOU!" Which was rather irrelevant considering I'd just said I was leaving. It turns out that my agency already paid her "no refunds" fee, which they didn't mind but which made me even angrier. I admit, I look a mess. No makeup, swollen eyes. My 17 year old dog just died, and the grief shows on my face, making me look a wreck. None of that should matter, of course, but I got the distinct vibe that I wasn't up to par on her esthetic standards, on top of my other egregious actions. Word to the wise: AVOID THIS NASTY WOMAN. At all costs. The "convenience" isn't worth it. There are multitudes of places similar to hers out there. Please find one.

The lady that answered the phone was incredibly kind and knowledgeable. I got fingerprinted out of…read morestate and she walked me through the entire process and was patient with all my questions!! Thank you!

i made an appointment for fingerprints. the website specifically says their location is handicap…read moreaccessible. it is not. there is a ramp on the backside of the building but it goes almost straight up a story and a half to a small door. when i arrived and saw the ramp, i called the office and asked to have someone help me up the ramp and into the office, i was told that they were not able to use that door because of construction in the building.

I needed 3 Philippine Special Power of Attorney documents notarized and apostilled--Sejal got them…read moreall done quickly and efficiently! Saved me a lot of time, money and stress from having to take too much time off from work and having to schlep to the city! She's professional, personable, knowledgeable, efficient, and has a convenient Northwest Chicagoland office location! Will definitely use her firm to get these legal transactions done from now on!

Sejal was wonderful: very patient, understanding, professional, communicative. We couldn't have…read moreasked for a better experience, with our elderly parents mostly homebound. Highly recommended!

I submitted a fingerprint card for out of state for processing. I called to make sure I filled out…read morethe correct forms required for out of state to make sure I did everything correctly. I received my receipt and form completed via email 5 days later. I still did not receive my physical forms in the mail, so I called the number provided with the TCN #. I was informed that the background check and fingerprints were mailed to me, BUT THEY SENT IT TO THE WRONG ADDRESS. I looked at the forms I filled out and I did put my correct address. This means that they carelessly sent sensitive information to an incorrect address. That is completely reckless and careless behavior as a company that handles sensitive information.

Very prompt service on paperwork for out of state needs. I…read morewill that possible some staff needs refresher on how to talk to client on Phone . One Friday I talked to a young person who explained the website and process impeccably and very clear instructions. The following Monday I talked to Grace who was very startled I paid 60 and alarmed that it definitely cost 80 , when I called to confirm all the paperwork before mailing my fingerprints. She made me very nervous that I did some wrong. I explained to Grace that she just explained the exact process that the previous employee did. I asked her to maybe next time not be so alarmist. I don't think she had bad intentions but I do think a refresher on the website , and that a client can click through options with various methods. Website was very easy to use and understand after my first initial call. But Grace made me so nervous that I clicked the wrong thing . If the owner would like more details I'd be happy to provide . Otherwise prompt service and website .