Bruce went over my iPad with me and pointed out the issues and gave me a quote. Then he advised me…read moreNOT to fix the iPad, but rather buy a new one based on the expected result of the repair. He then gave me several recommendations about how to optimize the performance of my iPad. He spent about 20 minutes with me, all while knowing that he was not going to get paid for the value that he was providing me. He was generous, knowledgeable and nice. I was very impressed. Many thanks

They BROKE my phone!. Came here with an iPhone 16 Pro, my…read morescreen was aftermarket so I wanted to get something nicer. Mind you my screen fully worked going into it. I asked if he had screens for it, he said yes and it would be $360 and 30 mins. So I shopped around for 30 minutes and when I came back he said they didn't have a screen for it after all. But while opening my phone he damaged my current screen rendering the touch functionality useless, and said he wouldn't cover damage to the screen. Damage he did! I would not take anything here. Unprofessional phone breakers!

They fixed my phone in 45 minutes (had to replace the charge port on my iPhone). I did some…read moreshopping and came back, good as new. They also provided great customer service. I received some great advice on how to prevent the same problem from happening again. He also checked the battery (no charge) and gave me advice on how to extend my battery life. Will do business with them again.

My husband and I have used this companies services whenever we need our phones repaired. They are…read moregreat at troubleshooting as well as phone repairs. They always explain their repairs and guide you in a better way to use your phone (ex battery usage etc...). We would both highly recommend.

Chris is a kind and straightforward business man. Have used him several times. Takes the time to…read moreanswer all of your questions and does a quality job. Never ever had a problem with one of his repairs. Of the one time Chris was on vacation, had to go further down the street on the left to the other place "B.F.& R." Got totally screwed on the screen replacement that failed in less than a month. They refused to replace it. Stay far away from "B.F.&R." You can trust Chris at Mobile Medics to do an excellent job for you and stand behind his work.

My iPhone was completely stuck in an update. I had to use the echo device to call. I described the…read moreproblem and Chris said bring it in. It is conveniently located on Main Street, Hyannis. He knew exactly how to fix the phone and said it would take an hour or so. He did say it would have be reset back to a new phone. No problem iPhones are easy enough to set up. I picked it up the next day, did a restore from iCloud and my phone is as good as new. Highly recommend. The big box store first appointment was four days later. If you was want personal, fast and expert service call Chris.

Very friendly staff was helpful and i go there a lot and have never had any problem with the…read moreproducts

I've had both my cell phone and computer fixed at North End Electronics and I've been very happy…read morewith the service they provided me. They are honest, reasonably priced and have a fast turn-around-time. I wil definitely use them again if needed and I recommend them for all of your electronics services.

don't even deserve 1star sold me a iPhone with a fake battery. I really don't recommend this to…read morenobody, and this is really annoying

From the owner: FAST , Reliable Phone Repair With 8 Years of Experience.read more

Absolute scum. Should be called Simple Scammore, if your business is involving in scams then good…read morejob cause you're doing really good. A few years ago I came to resolve an issue with one of my laptop drives to check if they would fix, come to find out that my laptop had over 300 VIRUSES of all kinds and not to mention that they rolled back from Windows 10 to Windows 7, basically they already grabbed an infected hard drive with Windows 7 installed and replaced it with my old drive. Years later and I came in to fix a phone because it wasn't charging, it was plain and simple, all you had to do was plug in the cable back due to all the drops that happened which ended up disconnecting the cable connection that allows the phone to charge. So the guy decided to make up this story about how the battery was BLOWN or EXPANDED which is why it wasn't charging... they would be able to fix it by switching the batteries on another phone I had with me, the cost would be [$40] just for this simple fix, he then proceeds to say that it will take about an HOUR to switch batteries... 1 hour later and I came back with a person that said: "So we found out that nothing was wrong and that your charger plug was just simply disconnected, normally we would charge [$60] but since the fix was just to plug it back in we'll just charge you [$20]" Well that's quite hilarious I must say, $20 just to plug a cord back in. What was all the work for the $20? A simple detachment of the back cover, and just plug in the wire/cord, yep fork over those $20 now. At most I'd give $10 for a simple fix as that and at minimum $5. But to figure out they were going to uproot the price from $40 to $60 is just a plain scam. I'll also mention the fact that they decided to take out the magnet and try to keep it to themselves or perhaps even throw away because it wouldn't STICK BACK into the phone's back cover. The only thing I'll say about this place, thank you to the guy who was chill when handing over the phone, compared to the guy that took me in who seemed like he was arguing/yelling at me. Do I recommend this place for anyone? HELL NO, there's better places out there. 8/100

Great place to shop for new phones or phone repair. Awesome customer service. The nicest owner…read morethat you could know to make sure your happy an welcome. An he has nice guy jay working for that will welcome you to there business an if you don't speak English it ok jay speaks Spanish and Rick speaks portuguese. I Recommend this place to my friend's an family member.

If you are reading this wondering if you should get your phone fixed here... Do not hesitate, this…read moreplace is legit. My iPhone screen was shattered, I had the manager Bruce help me, he was perfect and fast!!! I walked around the mall for 30 minutes and came back to a fixed phone looking amazing!!! Thank you Bruce for your help and service I will recommend you to everyone... The price was perfect also and they had a special going on I got $10 off because the Patriots won the Super Bowl

Brought my phone in to have a cracked screen replaced. Once completed, the new screen they had…read moreinstalled was coming off in one of the corners and the side. I then brought the phone back four separate times to have this problem repaired. Throughout the process, it became evident Mr. Fix really didn't want to keep trying to fix his flawed screen installation. Instead he tried to sell me a protective case b/c as he stated, "the new screen was not likely to ever adhere properly". Mr. Fix then told me that they have not been able properly install new screens on Motorola phones and that the manufacturer uses some laser guided gluing process that could not be done by him. I then asked for a refund and he refused. So, I called the owner (Agil) of Mr. Fix & Customize. After some heated verbal debate, he offered to refund my money only if I allowed them to take the screen they improperly installed off my phone leaving me with a disassembled phone to have repaired by someone else who could fix this phone properly. I offered instead to bring the screen that he installed back once I had the screen replaced by someone who knew what they were doing, but he refused this as well. There is a reason why they offer only a 90-day warrantee on their screen repair - it is going to fail. The service manager knew Mr. Fix could not properly fix Motorola phone screens (and probably many other brands too), yet he never once mentioned this when I brought the phone in for repair and paid him up front. The botched repair and refusal to refund my money is bad customer service. The fact that he took my money for a service he knew he could not provide constitutes fraud. "Broken screen replacement" is the first thing listed on their business card leading one to think they could successfully do this. Perhaps the screen that is now peeling off my phone is considered the "Customization" by Mr. Fix & Customize. Better yet, maybe Mr. Fix should stick to "Customizing" phones by selling protective cases and leave the "Fixing" to someone who actually knows how to do it.

Kadir is a technical wizard!!!! No one else will service my phone from now on but him. I left my…read moreIPhone 12 on the roof of my wife's car and proceeded to fly down Rt 24. My phone flew off the cars roof probably around 70-75 MPH. Once we realize the phone was missing we had to use find my friends to locate the phone. It was located off the side of Route 24 & the entire screen was completely destroyed. We went to Verizon to purchase a new phone and the kid who activated the new phone completely screwed it up. All my emails, messages and contacts were gone. I went to Verizon wireless in Swansea and because I don't use iCloud back up my only hope was to have the phone repaired. So I took it The Pro Fix wireless & Kadir guaranteed me he could fix it and he was right. Now my 12 works perfectly and I returned the new one. THANK HOU KADIR!!!!!!!!!!

I took my son's broken phone in to see if they could get it to turn on so he could get his pix from…read moreit. He called me in a couple of hours saying it was done. Great service, and very reasonably priced. I definitely recommend.

Fixed two of my phones that had cracked screens in 40 minutes. It's also cheaper if you pay cash.read more

I got a screen replacement for a iPhone 12Pro from this place today and the cashier Mohi that…read moreprovided the service was excellent. The screen works perfectly and for a good price, 10/10 would recommend This place is heeps better than the last place I had a repair from. No dust behind the screen! excellent work from Mohi

I had a horrible experience here. I brought them a memory card from my Sony camera. It contains…read moreover 2000 photographs from five countries including war zones with machine guns, etc. It was very important data to me. I could not see the files on the card so I brought it to them and before I brought it to them, I read online that no data recovery company should work on the card itself, But they should image the card and work on the image of the data. That way they cannot possibly screw up the original data. There's also a place to click an SD card with a little lever on the card so that it cannot be over written. Which I did. When I brought them the card, they charge me a diagnostic fee. I told him how important the data was to me, and that they should not work directly on the card. They told me that they understood and would not do so. About a week later they called me and told me they could not recover data and gave me information on another data recovery place With a special code I guess for a kickback. Instead, I took it to another data recovery expert. And they assured me that there was nothing wrong with the card and that they could have recovered any files from it, but they could see that the previous company had over written the card and reformatted the card during the period when they had it. Basically, computer, genius wiped off the contents of my card, even though they had told me that they would not work directly on the card. This is a devastating loss for me personally And represents months of lost work in thousands of dollars of lost images. So I called the owner to tell him what happened so that he could improve his business and maybe not cause thousands of dollars of damage to other peoples data. All they need to do is not work directly on the card. I thought it was a professional courtesy to call the owner to help him improve his business, and that it would be better than leaving a bad review online. I was told by one of the techs that he was busy so I left my name and phone number for him to call me back. Much to my surprise he called me back minutes later screaming at me on the phone. I said "Why are you yelling at me"? And he replied "because you want to loan me money". I said "no I don't". I called to talk to you about a problem at your store. To which she started yelling again. He was completely unprofessional and hung up on me. he never asked what the problem was nor would he let me tell them. I had been very polite to the tech I had spoken to. And I'm a polite person in general. I just felt that when something so bad is done by a business they should know about it. I asked to speak to the owner, because the mistake that was made is a mistake of processing policy at the store. It's the owners responsibility. I don't know if I've ever experienced as dysfunctional a business or as rude a business owner.. But I estimate the loss in my data to be worth about $10,000. I did not want to post a bad review on Google, so I called him directly so I could explain to him the problem so that he could improve his process to avoid doing this in the future. But it looks like they will continue to do this. There is just no excuse for treating customers this way.

The Geek Squad told me this was likely a motherboard and to expect approximately a $450 charge. I…read moretook this to A Computer Genius and these guys ARE AWESOME. $149 dollars later, I received the laptop back the same day I turned it in. Works like a charm. They performed a diagnostic and soldered on a new USB-C charging port. No data loss, no hassles, no problem. Have read "some" of the reviews here but from experience here ... if you go in with realistic expectations, communicate exactly what the problems are - this is the team. They've been here for 25-plus years! You're asked to pay a small fee up-front to help cover the diagnostic, and they'll give you an honest assessment and ask how you want to move forward. I'm not sure anyone can reasonably ask for more. Great job - this was my 4th (or so) repair and you'll always get a straight answer.