Rat's and mice live here. They don't call you back. I would give them a 0 if I could. They don't…read morecare how your property is effected, "It's not their concern" They admit they don't do any pest control.

I've been a customer for almost 3 years, great experience through and through. Great customer…read moreservice, pricing is good; the location is convenient. The units are all nice and clean as well. I recently upgraded to a bigger unit, I planned to go elsewhere because they didn't have the size I needed. But then Mark reached out to me asking why I was switching companies, I explained the situation and he stayed in contact with me until we came to an agreement on another unit and now I'm moved into a bigger unit and a very satisfied customer. Thank you for all your help Mark.

For the several times I've rented from here my experiences have been wonderful. Mike at this U-Haul…read morelocation was super helpful during my last visit. It was my first time towing a trailer and had some issues with my hitch setup. He helped me out with the issues and we were able to resolve the problem and got a motorcycle trailer hooked up to my car. Highly recommend this location and I will continue to do business with them!

When they say "preferred location not guaranteed" there is literally no limit on how far away you…read moremight have to pick up your vehicle, and they won't tell you your pickup location until 5pm the day before. This means you might have to figure out how to get to a completely different city or even a different state with about 12 hours notice. Your "reservation" just means that somewhere in the world there is a piece of equipment with your name on it. I recommend using literally any other truck rental service, especially if you're moving in Madison in the summer.

Needed short term storage while we sold our house and looked for a new place to live. Staff was…read morealways very friendly and helpful, and the premises were always clean. We rented a climate controlled unit, so never saw any bugs/pests either.

From the owner: We believe in providing the highest quality storage service in the industry. With our convenient…read morelocations, competitive pricing and helpful staff there's no doubt your storage experience will be top of the line. Our facilities are clean, secure, and easily accessible. Whether you need more room for stuff around the house, a place to put your business' extra office supplies or a space to store your cars and boats, we've got you covered. Our Madison units at Hwy 30 and 51 just off Nekoosa Trail and Commercial Avenue offer several unit sizes, additional security, and climate control to ensure extra safe storage. Our Sun Prairie location can be found just off of Main Street on Commercial Avenue and offers an affordable and centrally located facility with various unit sizes. Our De Forest facility offering affordable units of different sizes is 0.5 miles north of the intersection of Hwy 19 and Hwy 51 and it is not far away from the Truax Airport.