Great and responsive customer service. I initially had issues with appointments getting delayed and…read morepushed. But the customer service reached out and helped me resolve it. I was always able to get hold of someone on the phone, when I needed to. The technician came but the water heater just started working again by itself. He offered useful suggestions for what to do if the issue comes back, and didn't charge me anything.

I submitted a request to this business via Yelp, for some plumbing work. Someone named "Dane"…read morecalled me literally 2 seconds after I submitted the request. "Dane" was a very smooth sounding robot. However, when I pressed the AI "are you a real person" it said "I am a customer service agent". When I pressed again, the robot said more firmly and almost sternly "I am a customer service agent". This deceptive use of AI is unacceptable and needs to stop. I will not use this business if they cannot be honest with me about whether I'm talking with a real person. If the robot simply said "yes, I'm an AI customer service assistant and I can help with scheduling appointments" or something like that, it would be fine.

Another great experience! We had been putting off our storm drain work for a few years and finally…read moredecided to get it done. Thank you to Arthur Gonzales, who knew exactly what he had to do and how to solve our drainage issues. Attention to detail and full disclosure with photos as the work is happening was a positive experience as a homeowner. It was worth it. And they leave your site clean each day. Drigo and his team always deliver. Thank you again!

Drigo was awesome. Friendly, fast and efficient. We definitely would work with him and Quality…read morePlumbing and Drain again.

I had a great experience with Rick (Szeto) here in Daly City and highly recommend his services…read more He responded to my call fast and got here on time as promised. He replaced an old faucet for me and did the job perfectly. I appreciated most was he noticed my old P-trap and old water lines needed to be replaced and took care of it as well. It was a fantastic, proactive that will save me a future headache. His rates are very reasonable and transparent. He does the job right the first time. I will absolutely be calling him again for future projects!

Great experience. Great communication. Very helpful texting. They picked up the supplies I…read morerequested the next day, and came to my house to repair/replace the broken and leaking kitchen faucet. Very fair price and excellent service.

Excellent all around. Prompt communication. Direct and…read morequick assessment. Great work. Each of the technicians that have come out to our house- have come for different issues- have diagnosed and remedied the situation in one shot. We keep returning to them because we trust their expertise and their work. Thank you so much for taking good care of our house.

F&A Plumbing is now my go-to plumber for our 100-plus year-old San Francisco building…read more The insurance company for our 4-unit building required automatic earthquake shut-off valves on the 4 gas meters, and gave us a very short time to comply. I submitted photos and a project description to 17 plumbing companies on Yelp, requesting their price and timeframe for this work. Early that same day Firas (also known as Frank) of F&A Plumbing submitted back a competitive firm price and ability to schedule the work to be completed right away. The work was completed by Firas and his helper as scheduled, for the price quoted, with very good quality, even much quicker than originally expected. Thank you, Firas!

We had a leak problem last night and Franco showed up the this morning with booties already in hand…read moreto come into my shoe free home, which already felt like a great start to the inspection. He also figured out the problem with our leak almost immediately after showing him where the leak was and telling him I noticed the leak happening after I turned on my kitchen faucet and not my shower, which was on the other side of our kitchen. He knew pretty much right away it was a drink that had spilled ‍ as it couldn't have been the pipes from the kitchen as they were underneath our sink and not above where we were seeing the leak. Anyway, great experience highly knowledgeable would highly recommended.

We reached out on yelp to find a plumber and the first response was from Franco's Magical Plumber…read more We had an emergency plumbing issue that needed to be resolved before a Halloween Party that we were hosting. They were at out house in less than an hour and resolved our plumbing issue promptly. Great service and response. Alex, the plumber who showed up was very kind. We are grateful for their service and expertise.

Great communication Always honest…read more Excellent plumbing work Don't try to upsell you but present honest situation.

We scheduled an appointment with Paul to check my Mom's kitchen faucet in Pacifica. The water flow…read morewas low after the water meter was changed. She had several other quotes which advised her to replace the piping. Paul removed restrictors and some blockage from hose and water pressure was back to normal! Service was nice and quick and he cleaned up after. Received the invoice via email and paid online. Excellent service. Thank you so much Paul.

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

I wanted to wait to write this review, but I got to the point where I had no choice…read more Signed up for the annual membership at the beginning of the year. Had Handy plumbing take care of an initial job. I thought the tech that did the assessment would do the job since he seemed to know what he was doing, Instead, he sent a relative. The tech kept having to contact other techs since he didnt seem to know how to address the issue and admitted he just started. Eventually he finished the job but took forever. I had another issue come up recently and Handy Plumbing sent that same tech. Again, he was having issues, and a simple job that should have finished that morning took the whole day. I requested some follow-up work to be done via text and phone and I've been ghosted for the past month. Needless to say I won't be renewing my contract nor using them again. Totally unacceptable.

Outstanding Experience with Fast Response Plumbing…read more I contacted seven different companies to get estimates for replacing my sewer line and house trap, and from the very first conversation with Tim, I had a great feeling about Fast Response Plumbing. After speaking with him and researching reviews on Yelp, it became clear that this is one of the top plumbing companies in San Francisco for this type of work. Not only were their prices competitive, but I also saved thousands of dollars compared to some of the other estimates I received. Customer feedback played a major role in my decision. While a few other companies on Yelp appeared to have similar ratings at first glance, a closer inspection revealed many reviews (sometimes hundreds) were filtered or removed and not counted. That raised concerns about the authenticity of their ratings. In contrast, Fast Response Plumbing's reviews appeared genuine and consistent, which gave me even more confidence in choosing them. I'm extremely happy with the results. Every aspect of the project exceeded my expectations: * Competitive and fair pricing * Excellent communication throughout the entire process * Smooth permit handling with no issues * Expert concrete restoration after the excavation work * Outstanding craftsmanship and attention to detail One thing that particularly impressed me was that they installed a 5-inch sewer trap instead of simply replacing the existing 4-inch trap. That thoughtful upgrade will make any future servicing much easier and demonstrates their commitment to doing the job right rather than just meeting the minimum requirements. They also made payment easy by allowing online credit card payments, which was a nice convenience. Honestly, I struggle to think of anything they could have done better. From start to finish, the team was professional, responsive, skilled, and genuinely committed to delivering quality work. They went above and beyond every step of the way. If you're looking for a trustworthy plumbing company in San Francisco for sewer line or house trap replacement, I highly recommend Fast Response Plumbing. Thank you to Tim and the entire team for a job exceptionally well done!

Fast Response Plumbing did an incredible job with my sewer line repair in San Francisco. We decided…read moreto get a lot of bids for this project. Theirs came in at a very reasonable rate, and most importantly, they had capacity to start as soon as possible because we had an urgent sewer line failure. When I called, I believe I came into contact with the owner. I explained to him the scope of the job, and I even told him that he probably doesn't need to send a plumber out because, at this point, we are just comparing costs and I even hinted that we were desperate to get started as soon as possible based on what was told to us by the other plumbers that came out. The owner told me that he'd send a plumber out anyway to do their own scope, since other plumbers may have not been consistent, he could have very easily taken advantage of my desperation in this time, but he didn't David was the only plumber out of the many bids we got who actually called us out and showed us what was on the camera, and explained to us what was happening underneath our house. Within 24 hours, he got the quote back to us. Again, he knew it was an emergency, so the turnaround was great! He came out with a nicely staffed crew. Within a few days, our floor was jackhammered, there was a mound of dirt in our garage, and within the next few days, they connected our sewer line, so we were only without water for a few hours at most. The sewer line installation passed city inspection (SF) the first time. the dirt was quickly backfilled, with concrete poured on top. From a little over a week to the initial consultation, we had a perfectly working sewer line, and we were able to park in our driveway. they were very neat after they completed their job, and they even cleaned out our garage where all the backfill dirt was being stored. I highly recommend them for your sewer repairs, and they will be our new plumber going forward.

Great service. Fast and at a fair price. That was my experience and I would definitely use again.read more

This firm was very responsive to my need for an inspection of my shower. I was concerned about the…read moreamount of dripping that was occurring once I turned off the water. I put out a request in the morning, and they sent a team who were able to come by that afternoon at the exact time they said they would. They shared their inspection procedure of the faucet, handles, and piping. Now I feel more confident about the flow once the water is shut off. Kudos to Joshua and his team for their patience and their thorough work. RELATED - Interested in other services I found on Yelp Project? Here's a collection of experiences I've had and reviewed: https://yelp.to/kh2U8Tbdps

Had an issue with my sink backing up, I guess years of not maintaining our line and never actually…read moregetting it cleaned out, came back to haunt us . Anyways appointment setup was SUPER EASY! They are very communicative and there was a slight delay dude to bay area traffic, but none the less Ken and Nick came to our rescue. Had the line cleared out, very reasonable price for the work we had done. Plus showed me the "gunk" had turned pretty much rock solid.. . Note to self, maintaining your home drainage lines are important... but if you have a problem... CALLL THESE GUYS TO HELP!

We've hired Kenneth Asire Plumbing many times over the years to unclog a bathroom sink, install a…read morekitchen faucet, and do other household plumbing jobs. Kenneth and his team always do the work promptly and extremely well. They're friendly, polite, and communicate clearly. It's a pleasure to work with such reliable people!