Had a fantastic experience working with Excalibur. The pilot light on our water heater went out at…read more9pm and was showing no signs of recovery. Paul responded to our request almost instantly, was at our home at 9am, and we had a functioning water heater with a new pilot assembly by 9:20am. Paul also noticed the exhaust vent wasn't correctly installed by the previous company and fixed it free of charge, which has brought our gas bill down by over 20%! Their service was priced competitively and communication was excellent throughout the process. Most importantly, they truly care. They took what could have been a nerve-wracking process and made it feel effortless.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Carlos C. helped me with a drainage repair and I would definitely call again for his services. Very…read moreknowledgeable and answered any question I had with great detail. He was willing to go above and beyond to ensure he was doing a thorough job. Friendly and great to work with!

My San Francisco sewer line had backed up twice in the last two years during rain storms with water…read morecoming into my garage. I had two prominent plumbing companies review the situation and provide recommendations, which were identical in scope. Jason, the field supervisor for Discount Plumbing, provided a detailed summary of the work to be provided and an estimate that was 30% lower than another the other company. He spent a long time explaining the work to be done and was available throughout to answer any questions I had. The crew was led by Christian who did an outstanding job. They completed both a cast-iron trench replacement along my house and a trenchless replacement in my front yard in one day. They were on time, placed tarps to protect property and landscaping of my house and my neighbor. They worked quietly and efficiently. During excavation, Christian determined that there was significant root intrusion in a pipe crossing the yard from the storm downspouts on the opposite side of the house. After speaking with Jason about the most cost effective options, the roots were mechanically removed and connections were established to the downspouts to assure access in the future. Christian's crew then closed up the trench and left the premises absolutely immaculate, to the astonishment of me and my neighbor. The company that reconnected my irrigation was also impressed. I strongly recommend Discount Plumbing Rooter for your sewer needs. Jason and Christian were true professionals. I will be certain to use Discount Plumbing in the future for my other plumbing g needs.

Thanks Tim for serving us since 2018!…read more What a live saver Tim is and his technique is topnotch! Call him for your plumbing l/ electrical needs. If he's available to serve you, you will be in good hands, trust me! Our place was built in the 50s and the plumbing was really out dated. That said a lot of the pipes were old. On a Saturday the basement part just broke when we were working something around it. Water splashed everywhere. The only way to stop that was to shut off the main wove and that we couldn't use water anywhere else in the house either. It was around 5 pm on a Saturday evening. We called everywhere tried to have people come in give us quotes, and of course, most of them jack up the price to sky high. What was even more ridiculous was almost all of them doesn't even know what they were doing. I don't even know how to put it, but it was just my gut feeling that even if I were to pay them that price they were not going to be able to fix it. And I i was right-the thing that they sort of ran through with us what they will do to solve the issue was totally BS. Look back, they wouldn't even have the tools and parts ready. Now back to more details of how great Tim is. After calling and making appointments with many different vendors we could find and were offering service around that hours, for to Tim's TRZ business around 7 pm. He picked up the phone and arrived our place very quickly. To be honest, we were so desperate at that point that we would pay anything Now back to more details of how great Tim is. After calling and making appointments with many different vendors we could find and were offering service around that hours, for to Tim's TRZ business around 7 pm. He picked up the phone and arrived our place very quickly. To be honest, we were so desperate at that point that we would pay anything to get this plumbing issue fixed so we can go on for our weekend. When we told him what we were quoted on, he laughed and said those were crazy quotes and told us not to worry. That alone made me feel better, I didn't know what to expect yet at that point but I was willing to take the chance as he showed up and brought good vibe: he was well prepared that his tool box filled with different kinds of parts and in well organized fashion! He clearly knows what he's doing, with in no time he fixed our plumbing issue. He was so kind that there was one part he didn't have (as mentioned our place is old) he drove out to pick up the part just like that- not even ask for extra or anything. At the end, the bill was super reasonable- unlike other lame business- include some big names you are all familiar with. And that's included if a generous tips. How nice the world will be if more business/ people in general don't try to take advantage of people when they are in needs. Instead giving genuine support and good work. Thanks again Tim. You are our saving angle!

I've have never clogged a drain in my life and on a Saturday night at 9pm, I called every emergency…read moreplumbing company possible. All other agency's quoted me $350 and above including $150 surcharge just to look at the problem. I was very frustrated since I was strapped on cash. I called Tim at TRZ which gave me a honest quote over the phone of $250. He got to my residence in about 25 mins and fixed the problem in about an hour and half because it was clogged so bad! I never write reviews on yelp but this man not only gave me a honest quote, he did not charge me anything more, I only had $300 on me which I told him over the phone. I wish I was able to tip the man more because he deserved more than $300 for canceling his plans on a Saturday night. I recommend Tim to anyone that is having any type of plumbing issues, his honesty, professionalism and knowledge puts him above all.

Thank you, Tim, for installing my new water heater. You were very responsive and had a great idea…read moreon where to place it in the garage that would provided more room for storage. Also, you offered a great price on the new one and it's working great. We love taking showers now!

Tim did an excellent job and the price was amazing! Super happy with the replacement.read more

They are on the expensive side, however they are totally worth the price if you want a plumber…read morewhich communicates, lets you make an informed decision, and bids by the job not by the hour. Our water heater failed December 22. George Salet Plumbing came out on December 23 and provided us options to fix the existing water heater or replace it. We chose to replace as the existing heater was just over 9 years old. We scheduled replacement for Friday, December 26. The plumber called us to let us know the first heater which was delivered, while still functional, was slightly damaged on the bottom. They had a second one delivered the same day and stayed late to replace it. The high efficiency gas blower made a loud noise while running however George Salet returned with a technician from the manufacturer until the issue was resolved. It took two visits and full replacement of the exhaust stack, but they pursued until the issue was fully resolved to our satisfaction at no extra cost.

Outstanding service! First, it was quick to schedule an…read moreappointment. Second, David was great - prompt and fixed the issue in 30 minutes I had a Heat N Glo gas fireplace which wasn't lighting. He found the issue and got it working, without trying to upcharge If I have issues with the gas fireplace OR plumbing, will call them in the future

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Needed my water heater replaced; Hakim immediately answered my call and had his son Shawn come by…read morein less than an hour. Shawn did a very thorough and professional job installing a new water heater at a fair price. Very happy with their service and highly recommend.

I had such a great experience with Fuse. My old heating and cooling system was giving me trouble,…read moreand they came out right away to check it. The tech was on time, professional, and actually took the time, professional, and actually took the time to explain what was wrong with my furnace and AC instead of just rushing through it. They recommend the best option for my home, and the installation crew did a duper clean job, no mess, no hassle. The new HVAC system runs quietly, keeps the whole house comfortable. and I've already noticed a drop in my energy biils. If you're looking for reliable HVAC repair or installation, this is the company to call. Honest, friendly, and dependable - I wouldn't go anywhere else.

If you are looking for a contractor, you can find plenty. But if you are looking for a partner to…read moretransform your home into a safe, efficient, and future-proof sanctuary, there is only one name: Fuse Service HVAC & Electrical SF. Our journey with Fuse didn't start with a grand vision; it started with one project. But excellence has a way of building trust, and that trust led us to a total home evolution. Reliability That Weathers the Storm (and the Heat) Two years ago, Fuse installed our HVAC system. Today, as we navigate a punishing heat wave, that system isn't just "running"--it is performing with surgical precision. For us, this isn't just about comfort; it's about care. We have a senior in our home, and the ability of the Fuse-installed system to regulate temperature flawlessly provides a level of peace of mind that you cannot put a price tag on. When the world outside is scorching, our home remains a cool, consistent haven. The Great Transition of 2025 In 2025, we decided to step into the future. We tapped Fuse to retire our decades-old gas water heater in favor of a high-efficiency electric heat pump. To power our new lifestyle, we also needed to upgrade our electrical backbone from a 100A to a 200A panel. This is where Fuse truly separates themselves from the pack. Their teams didn't just work; they worked tirelessly. They orchestrated the entire symphony of the upgrade, including the complex coordination with PG&E. (A shoutout to PG&E as well for their seamless cooperation!) Fuse handled the bureaucracy and the heavy lifting, leaving us with nothing to do but watch our home modernize before our eyes. A Legacy of Safety and Sustainability Today, my home stands as a testament to what is possible. We are now fully electric. No more gas usage. No more carbon footprint from fossil fuels. No more Carbon Monoxide (CO) concerns--ever. There is a profound sense of liberation that comes with cutting the gas line. We have eliminated a silent invisible risk, replaced it with clean technology, and ensured our home is ready for the next fifty years. The Verdict If you want a company that shows up, you can call anyone. But if you want a team that works with integrity, masters the latest technology, and treats your family's safety as their own, you call Fuse. They don't just fix houses; they empower homeowners. Don't wait for your old systems to fail. Step into the future. Call Fuse. You won't just be changing your appliances; you'll be changing your life.

Has been our go to plumbing for over 20 years. always helpful and responsive when ever we call.read more

I called Leo several months ago about a plumbing issue that was time-dependent. He said he would…read moreget right out. No Leo. I called him again and he apologized and said he would come out on a certain day. Again he did not show up. In the meantime, the pipe broke and the fire department had to do an emergency fix. So I called him a third time and this time I told him to please call if he can't make it. No Leo. No call. I don't have any reason to think the guy is not a good plumber. I'm sure he is but his customer service skills are not up to par. Use him if you will but if he flakes out on you the first time, do youself a favor and forget about him.

Fast Response has come through for same day service 2x for me now. The first time I ended up…read morecancelling because the toilet unclogged. But this second time, I message them through Yelp at 1am, they responded at 7am, made an appointment at 8am. Arrival window of 10am-12pm, and Tim showed up right at 11am. It's in the name, "Rapid Response" ... super fair pricing especially for Sunday emergency service. (This was an emergency for us, 2 women one apartment bathroom) Keep these guys number saved in your phone. Truly grateful! Thank you Tim!

Had a random plumbing issue where the water heater just stopped working out of nowhere--no hot…read morewater at all, middle of the morning, perfect timing. Called them and they showed up way faster than expected. Guy knew exactly what he was doing, diagnosed it in like 10 minutes, explained it in simple terms (not the usual confusing plumber talk), and had it fixed the same visit. No upselling, no dragging it out. Everything's been working perfectly since. Clean job too, no mess left behind.

Steve arrived at the job site at 10:00 am-and by 3:00 pm he expertly replaced a 100 gallon…read morecommercial hot water heater for an eight unit apartment building. He did a 5 star excellent installation. I have been a landlord for more than 45 years. Steve has done multiple water heaters in other properties. In my estimation Steve is the best in the business. Water Heaters Only is the best in the Bay Area. The business is Five Star.

Will G was friendly, professional, patient and knowledgable when replacing a 28 year old water…read moreheater. Panic alleviated. I have hot water again, and I don't have a river flowing in the garage. Thank you Will!