The staff at Royal Park took outstanding care of our mom. Our 94 year old mom broke her arm and…read moreneeded skilled nursing care for her recovery. She spent about a month at Royal Park so I interacted with many staff members during her stay. They were all consistently compassionate and professional and great to work with. The facility was clean, organized and well staffed. If you have someone who needs skilled nursing care I strongly commend considering Royal Park.

First, I want to say that my mother was in this facility about 20 years ago. At that time, it was…read moreextremely clean and the staff truly cared for the patients. Unfortunately, my recent experience with my sister was completely different. She was placed toward the back of the building, and the smell in that area was overwhelming to the point of making me sick. When I walked into her room, the floor was sticky as if urine had been spilled and not cleaned properly. I asked the housekeeper if she could mop the floor again, and she told me "No -- period." On my next visit, the floor was still sticky, and staff claimed it was due to the cleaning solution they were using. This is unacceptable. The conditions have deteriorated drastically, and the facility is no longer providing the level of care it once did.

I was transferred from Sacred Heart Hospital to St Lukes. St Lukes is awesome. Came in not being…read moreable to walk and left after 5 days, walking with no problems. I would recommend St Lukes over any other rehab. Wish I had been there after my neck fusion. Very caring staff. Very clean. Very efficient.

I would leave a zero if I could. At the appt with a physicist (?) I was laughed at and accused of…read moresearching the internet for diseases that would fit my symptoms. He was in the room for 5 minutes, but would c!aim in his summery that he spent 60 minutes doing therapy and exam. Now I am a 69 year old lady that can barely walk, use a cane and sometimes a mobile scooter. This Dr described being aggressively attacked by me (I did snatch my papers out of his hands) and then He claims I "stormed" out the door! It seems he was SO afraid of me he said he would never want to see me again! Question is, who do I lodge a formal complaint to about this Dr. For humiliation, accusing and lying this man did, or do I just got look for a lawyer?

Unfortunately, this facility is a one stop shop, including hospice care. My priest made the one of…read moretwo choices Kaiser offered that had a bed available. I would not recommend this facility for even a short stay. Though there are many caring and competent staff members, management doesn't seem to carry about continuity of caregiver to patient. Names of nurses and CNAs were not posted in his room. We had to chase down anyone who would listen. The worst part of his experience was being served pancakes and syrup, only to be given an insulin shot within a half hour later. This place ought to be shut down.

I believe the name of this business is now Spokane Health & Rehabilitation. There just aren't…read moreenough words that I can find to describe the staff in this facility. I have never been in a place where everyone and I mean everyone were so attentive, kind, and friendly. The physical therapists and the occupational therapists are awesome! I learned so much from them! I thank them for making me stronger and more confident towards my ongoing healing. I feel stronger and more confident going home! Funny, even though I'm so wanting to get with my family, I feel as if I'm leaving another family. I can't thank them enough! Keep up the good work! Would highly recommend this facility to anyone who needs this type of service! Lucky you!

Care quality - I am totally impressed by the awesome care I received here. The food is great,…read morenutritious and filling. I am attended to promptly by the nurse's whenever I press my call button, day or night. The physical therapy and occupational therapy here is most excellent! Fractured my hip and because of these fine people, I am going home after only 3 weeks. They also have great daily activities - no way I ever got bored. I am so glad and grateful that I came here for help and healing. This place and these people are the best ! The administrator himself personally checked on me every single day that I was here. I would highly , highly recommend this place to anyone needing first-class care !

Think carefully before using Spokane's Division of Vocational Rehabilitation at 1313 N…read more Atlantic, Suite 1000. With their offer of re-education I worked with DVR for two years, spending hundreds of hours and substantial personal money fulfilling all the tasks required of me. Yet, each time I was about to start the quarter they sabotaged it, forcing me to drop my classes at the last minute. After the fifth let down, I filed a formal complaint. Under the guise of meeting with me to fix the problem, they instead retaliated by taking away my entire funding. The tenor of the meeting was belittling and even included discriminatory statements. I am now hopelessly in debt because of DVR. Even the subsequent complaint process was a farce, with all the DVR personnel 'circling the wagons' against me, including the person supposedly representing my interests in the matter. It is shameful that an agency entrusted with helping the disabled would hurt us instead. It is also shameful that DVR would waste so much taxpayer money, knowing that there was no possible successful outcome. I feel a strong civic duty to warn potential clients, yet I must be careful. I am essentially blocked from suing for damages for fear of losing my food stamps. In a recent conversation with DVR personnel they pointed out that DVR's parent agency, DSHS, controls whether I get food stamps. This veiled threat fits well with DVR's established pattern of retribution. PS - If you do decide to take a chance with DVR, you should expect long stretches (3-6 weeks) of email 'radio silence', ironically during the most time-sensitive periods. Another maneuver that they used against me was to repeatedly refuse to let me see my own IPE (Individualized Plan for Employment). Then they used that as an excuse to close my case! You can also expect a fair amount of 'bureau-speak' and twisting of meaning: For example, I have found that 'moving forward' usually means 'going in circles'. And, after my complaint, the term was used to mean 'sweeping it under the rug'. I was often assured that DVR felt it was important for me to 'be heard', although that seemed to mean nothing at all. To simply pause while someone is speaking is not the same as listening. At one point I was offered mediation, but soon learned that there was zero compromise on DVR's side. I had to remind my 'advocate' that the word 'mediation' comes from the concept of meeting in the middle.

I went in to see Trey because I couldn't reach my hands above my head without pain shooting down my…read moreleg. I workout 5-6 times per week so this was a major disruption in my fitness goals. Within the first week Trey had my body moving with less pain and the next few weeks we saw a huge improvement. Fast forward two and half months and I just competed in my first Spartan Race. I completed 18/19 obstacles and finished without pain. It was a great feeling and Trey had a huge part getting me ready to be able to compete. We reached our goal, on to the next race! Thank you Trey!

I came to NW Mobile PT with 5 years of tennis elbow pain. I had been to PT several times before. I…read morehad injections, as well as PRP. The pain would not go away. To say the least, I was more than skeptical. Trey later told me that my sketptism was written all over my face. I'm now happy to say that my skepticism is gone and so is my elbow pain! My elbow feels so much better and I can finally do so many more activities that I enjoy. Don't wait any longer and continue to deal with the pain. Put down your skepticism, have some confidence and go see Trey!

The community needs to know about this facility. If you value your loved ones this is not the place…read morefor them to be. Mediocre is the nicest thing I can say and that is being generous. The Administrator is someone's puppet and his ability is lacking to say the least. Research him on the administrator website. The RDO works outside of her scope. She makes changes to nursing care plans, however, she does not have a nurses license. The kitchen staff is forced to work without air conditioning in the kitchen. They are expected to temp foods and keep them edible in this heat. Most of the nursing staff work very hard however, there are pictures of staff sleeping while they are on a one-to-one assignment with patients that fall. There are pictures of staff doing each other's hair while lights are going off and patients are waiting for help. Nursing management is forced to work the floor and then expected to do management things. There is mold in the walls , and it leaks onto the floor when pipes leak. There are pictures to substantiate this. Buckets are placed to catch water dripping from the ceiling when it rains. I do not recommend this facility. The facility is census driven and money is its priority. Patients often run out of items they need. Items are ordered, but orders are cut by corporate to save money. The hospital can offer you other alternatives for placement if you are needing rehabilitation care or your family is needing long-term care. Read the Google reviews before selecting any facility. This facility was Franklin Hills but the name was changed and new ownership signs put up in hopes that things would get better. You can put lipstick on a pig but it's still a pig! Beware of this place!!

My grandma was in rehab here and they didn't clean her up like they were supposed to so she had a…read morerash on her butt and she couldn't get comfortable. So we brought her back home but she got worse and worse and then on the 20th of December she sadly passed away but I seriously do not recommend this place.

Dr. Mary Dietzen has been incredible! She has been working with my daughter and we could not be…read moremore pleased. She is personable and has been able to connect with our shy child in a way that no one has before. I am deeply thankful for her dedication and passion. If there was a way to give her 6 stars, I would.

I would not recommend her. She mis-schedules appointments and does not answer her phone. If you…read morecall her and leave a message about something, she may reply a few weeks later, or she may not. The few times my daughter met with her, my daughter came home really aggressive and depressed, which was not the way I dropped her off! And now Ms.Dietzen is billing me $200 for an appointment that she didn't even show up for and cannot be reached to discuss. Definitely a bad experience.