From the moment I arrived at 3:00AM, the front desk staff was kind, receptive and responsive…read more What impressed me most was that the kind receptionist was empathetic with my condition, making me so much more relaxed. Although I was the only patient present, I trust that the ER still would've seen me in a timely manner. The environment is clean, friendly and professional. I'm grateful for Premier/ER 24 hour service. Without this accommodation my night would've certainly become a night"mare"! With gratitude. Patient M (Survivor of Severe Allergic Reaction to Prescription Medication)

i went to premium ER in Woodway after i had fell and all of my weight,…read morelanded on my left ribcage i hurt so bad i could barely breath. at Premium ER the doctor told me they wanted to do a CATSCAN instead of just an exray as the cat scan was more reliable. he advised me that there were no breaks and that it would be sore for awhile. 2 days later i was back at My Primary Care doctor. HE TOOK AN EXRAY. I HAD 3 BROKEN RIBS. i could see them plainly on the xray. they are lucky i didnt have 4 i would have had to have them wired . to hold them in place. other than a head injury for broken bones. an Xray will almost always be good enough most to see broken bones Xray. This was the second time i had had a cat scan at this facility that was read wrong. while their care friendlyness and general medical knoledge is good . at lease one maybe 2 doctors their needs alot more training on a Cat scan machine. Alan M.

I wish I could give them more than 5 stars it doesn't seem like enough. From the moment we walked…read morewe were treated with kindness and respect. The receptionist and nurses were so caring and attentive I could not of ask for better. I have to virtually just about be dead to go to the doctor, due to prior experience with other health care individuals. I had the honor of being Dr. Matt Burge's patient and I have nothing but praise for him and his staff. He diagnosed me quickly and took the necessary steps to set my healing in motion. He explained everything to me and let me know he was there if I had other questions or concerns. I have told everyone I know how wonderful they are and will not hesitate to go back.

I have used this facility over a period of about 5 yrs and it was great but tonight I took my 92 yr…read moreold mother who had fallen and hit her head and was bleeding and needed care and was told she could not be seen because she did not have an ID. She has insurance and good insurance. So we ended up at the E R at Hillcrest and they were great with her. No ID needed. Just patient care. Most 92 yr olds do not have any form of ID. I will not be going back to this location. That is terrible for our elderly.

I cannot say enough good things about Fishpond Surgery Center! I had both my eye surgeries there…read moreand it was an extremely pleasant experience. (I have never put the words "pleasant & experience " in any description of other surgeries I have had in my lifetime.) The entire staff from the moment you check in, the preparation for surgery & the surgery experience itself is great. Not only are they efficient but pleasant, friendly & downright NICE. And the anesthesiologists are awesome as well. Best surgical experience of my Lifetime.

The lady who answered the phone, her name is Lindsey, she was extremely rude and when I was trying…read moreto figure out where the right place to call was about something sensitive, she decided to basically scoff or chuckle at my question, it was so rude and inconsiderate. She placed me on hold and finally after 10 12 minutes came back on and told me she had no idea. When I asked for her supervisor, she told me there was nothing he could do for me that she didn't already try to. She told me that he never has any answers anyway. Never would I recommend anyone there. I would much rather pay my hospital fees. NEVER go there

Our family Dr referred my wife here for some tests. I would suggest that you get there a bit early…read moreto check in. There was some financial papers to sign and we had a few minutes to wait on another person to be finished before we could see the admitting person who was very nice and cordial. We turned her paperwork in and were seen fairly quickly. It was nice that we were given an estimate of cost before proceeding. Please don't make a mistake we almost made. The entrance is facing the side road. The other entrance facing 35 is for the emergency clinic. The lady doing the procedure was very nice and polite and provided us what we needed to know. I believe my wife was very comfortable and happy there and I believe we both would be comfortable to go back there. I was very happy with the quality of care here.

Dr. Knipper is very professional. The wait time was nonexistent and he was able to see me at a…read morereasonable time. His office is spotless. I would recommend him. Front office is so nice! Thankful to find a good dermatologist and not have to wait months for an appointment.

Staff was wonderful and love that my appointment was on time when so often you could sit and wait…read morewell past the scheduled time

Top professionals, ALWAYS able to address my many eye issues and RESOLVE. The atmosphere reflects…read moretalented individuals who ENJOY helping and healing. None better in Central Texas

I went to Brazos Eye and Dr. B. Swann for medical care after a serious private incident that lead…read moreto injury concern and expected my privacy to be respected. Instead, my confidential medical information was handled in a way that made me feel exposed and betrayed. I did not consent to my appointment being recorded, and I later learned the record included details of my private medical visit and personal disclosures. As a patient, I was seeking treatment and support, not having my medical information turned into something else. That is the part that troubled me most. Patient confidentiality matters. When someone comes in for care after trauma, their health information should be handled with care, discretion, and respect. That was not my experience here. This medical practice violated my Private health information and hippa.

Dr Rosario is great. She is very personable and explains…read moreMedical problems in a way I can understand.

Office staff is of no help. Nursing staff not any better. Tried to get some help with CT scan…read moreresults to see if it showed some reason for my difficulty breathing. Doctor was out, nurse not any help either. They must have taken the whole week off for Thanksgiving. Should leave someone in charge that has some authority. Had to go to my doctor's office that had referred me Dr Patillo for treatment. Called again on Monday and after some checking around they will see me at 4pm on Tuesday. The lady was competent today and very helpful.