Dr. Babu and his staff continue to shine! Keisha goes out of her way to be helpful and is very…read moreresponsive and attentive to patient needs. Dr. Babu is knowledgable, caring, and kind. If you need a pulmonologist, even if you are nowhere near Lakeway, Dr. Babu and his staff are wonderful.

Dr Babu is wonderful, compassionate , smart, professional , available for his patients and wants…read moreto get and keep his patients well!

I have been going to see Dr Fields for several years and she spends…read morea great deal of time choosing the custom meds for my needs. She has diagnosed several problems with my lungs mostly residual effects of my sicknesses of a child. I feel like I can her about anything and have the faith in her that I will always get the ultimate in advice and care.

While at St Davids this doctor is very skilled, she does not communicate well with patients'…read morefamilies regarding their loved ones' medications or conditions. Her demeanor is also unprofessional at times. I had to rely on MyChart to find out important details about my loved one. If you're admitted to the hospital, be cautious about asking questions or challenging her, as she may document it negatively in your loved ones file. Additionally, she did not record her unprofessional behavior after she became angry and walked out. Although she may be an excellent doctor, her bedside manner leaves much to be desired.

Dr. Babu and his medical staff are caring, patient, courteous, compassionate, responsive, and…read morecompetent. If you are seeking a new pulmonologist, look no further! They are fantastic!

I am a patient of Dr Babu and he and his staff took great care of me. I was so impressed that I…read moreoffered to help them with their website development. You can visit his web site at www.hillcountrypcc.com

I must say Hospitals usally won't get good reviews but being a Pulmonary Patient with Ra-ILD the…read moreAdvanced Heart & Lung Center here is recognized by the Pulmonary Fibrosis Foundation as one of the best Care Center Networks in the Country. I've been driving to Dallas since 2014 to get my required tests and maintenance done. The same Doctor's there make a trip once a week for the Fort Worth Center. Wo w! I've never experienced anything but top shelf care here. If you or someone you Love has Lung Disease and lives West of Dallas this is the place to get that 2nd opinion from the local pulmonologist. And always get a 2nd opinion

Very convenient when having to book appts. Very pleased. All my doctors have been professional and…read morevery knowledgeable when it comes to my concerns.

Absolutely horrible. Took them 6 months to do a sleep study, get me approved, and get my apap…read moremachine. This is no exaggeration! Today they called ME telling me I need to schedule a virtual visit due to insurance requirements and was told a virtual appointment for me for todayat 2:45. Well, I never got the link they said they'd send and no one ever called me and it's now 4:30. Apparently insurance doesn't require this too badly or they would have scheduled it as they said. I don't like being lied too!! If you say you're gonna do something...do it!! And good luck getting through. EVERY time I call, noone ever answers! I'm tempted to take the machine back and say forget it!! I can't sit and wait all day until you decide to call, which never happens! Such incompetence at this place!! It's honestly been a nightmare this entire process!! Would NOT recommend these people!!

I had a home sleep study. They gave me results. Wanted me to schedule an on site study. Everything…read moregood with insurance. I've been calling for 2 weeks leaving messages. No return phone calls.

This clinic is terrible. Communication is all but nonexistent. My mom has to go there by ambulance…read moredue to tracheostomy, vent and O2 support. She's supposed to have monthly appointments working toward decannulation. This year, she has missed four already. In one case, she had a gastric bleed and had to be hospitalized for two weeks that stretched across an upcoming appointment. Her pulmonologist is resident at that hospital and was seeing patients while she was there, so we requested well in advance that he see her at her ICU room. The request was never communicated to the doctor, so we missed that month's appointment. Then we discovered that he was taking the entire next month off for his honeymoon out of the country. We resumed two months later, but the following appointment was screwed up when the scheduler, who gave us the appointment card with time and date at that previous appointment, failed to actually schedule it. We arrived by ambulance only to be told that the mistake was theirs but that it could not be corrected because the doctor was booked solid. Two months after that, the doctor had told us that he wanted to see her in two weeks so that we could move forward with decannulation, but the soonest the office could manage was three weeks. The day before the appointment, we received a voicemail just before 6pm (with the appointment being first thing the next morning) from his assistant inexplicably canceling the appointment. It appears that she had failed to follow up on an order for speech therapy before the appointment and was responding to her own error. Oh, and then the next morning we got a text message saying WE had missed the appointment. We tried the rest of the week to get someone to get back with us for an explanation and the replacement appointment. We finally got through the next week to be told that the month was booked solid and that it would have to be some five weeks later in the following month - again, two months after the last appointment. We like the doctor, but the clinic is a train wreck. Calls don't get returned for a week or longer when they even are returned at all (most are not). As often as not, the communication when someone is reached by phone is rushed and tense. This is destroying my mom's health because the trach has been an ongoing source of infection, left in place even though she has been on the absolute minimum vent settings for five months. The existence of the trach means she has to be fed through a PEG tube, which in turn prevents us from switching her from hemodialysis, which is quite hard on the body, to vastly easier and safer peritoneal dialysis. Her doctor is worthy of four stars. The clinic gets one star because I can't give it zero.

Extremely unprofessional! I was hung up on 4 times today after 2 weeks of calling and leaving…read morevoicemails, never receiving a call back. I cannot speak to the friendliness and professionalism of the doctors themselves, but the staff has proven to be beyond unprofessional from: not answering phone calls, not returning voicemails, not possessing a professional/friendly tone, and lack of competence. In my last attempt to seek care from someone in their office I spoke with Daisy, she was friendly and helpful in taking my information and promising a call back tomorrow.

Dr. Veena Rajashekhar is a excellent Doctor. She specialise in allergies and pulmonary. I have been…read moreseeing her for over 2 years now. She has helped me with my asthma and allergies. She definitely takes the time with her patients and listen to what we say. She is a doctor who really cares about her patients. I don't consider her as a doctor but more like a friend. She's is someone who I go talk to her about my health condition of any kind and she will give me lots of advice. I am definitely bless having her. Since I have been seeing her my condition has progressed a lot. Also her staff and nurses they are amazing. So I want to thank Dr. Veena and her staff for always being there for me and caring. Thank you.

Terrible experience overall. This place feels completely money hungry, and the customer service was…read moreawful. At first they make you feel like a priority, but that quickly changes. After that, everything feels centered around money. You can't talk to anyone without paying for a visit, and you can't even get a refill without scheduling and paying for another appointment. I called about a bill I received because it seemed odd since I always paid at the time of service. Their office staff looked into it, confirmed I had already paid, admitted I was overcharged, and said they would remove the bill and issue a credit. Instead, they continued sending bills anyway. When I called back, the manager said they "couldn't waive" the charges -- specifically two separate $19.03 fees for teaching me, a 36-year-old adult, how to use an inhaler because I was prescribed two different inhalers. I honestly asked if this was a joke. At one point, the man on the phone claimed he remembered my visit from September. When I challenged him on that, he changed his story and said he was just reading the notes in the chart. So which is it -- memory or reading from the file? It felt like they only cared about billing my insurance for as much as possible and making me pay more. Between office visits, repeated testing, inhalers, take-home machines, and extra charges, everything added up quickly even after already paying during appointments. Bill my insurance -- that's what I have insurance for -- but don't nickel and dime patients on top of it when I tell you I have a limited budget. They also sent me through a ton of testing with very vague answers. Suddenly I'm told that at 36 years old I've "developed asthma," "developed allergies" I never had before, and that I lose oxygen in my sleep. Yet instead of moving toward real solutions like a sleep study or CPAP evaluation, it just felt like more visits, more testing, and more charges in house. Meanwhile every appointment was still, "your lungs are great" and "your test results are great." None of it truly explained what was causing my symptoms or why these issues suddenly appeared. The solution always seemed to be another inhaler, another office visit, more in-office or take-home testing, or an oxygen concentrator that required additional monthly out-of-pocket payments that would eventually cost more than simply buying a machine outright. The amounts billed to my insurance were already high, and then I was still expected to pay all these extra fees on top of it. Charging patients extra just to explain how to use an inhaler is ridiculous. Very frustrating experience overall, and I would not recommend this office. Stay away -- there are much better options out there. I wish I had read the reviews beforehand.

Schedule first thing when they open or your day will be spent waiting and waiting and waiting. I…read morelove the lung function tech and Dr Oseni. Just think my time is more valuable then freezing in a room. They need better scheduling so the wait is reduced. Or if something had occurred they need to advise so a choice can be made if a person wants to reschedule or wait. Not happy as I sit here in this freezing room

I am a Veteran and was referred to this office by Community Care after my pulmonary doctor in…read moreTemple died. The first thing that the worker said to me when I called was that they expected cash payment from me personally, as they don't do insurance or something. This place must really despise Vets. They don't accept TriWest because they cannot be bothered to help Veterans... not profitable enough for them since they cannot just charge whatever overpriced nonsense they want to.

i've seen several reviews criticizing dr nguyen for her "bedside manner." i'm a retired…read moreoptometrist, and so very aware of a doctor's manner. i found her to be pleasant and informative. some of her reviews say the information had to be dragged out of her...i did not experience that. i only agreed to see her bc the owner docs didn't have an available appt for months. i don't regret my choice. she thoroughly explained my treatment choices and worked with me to maximize my insurance benefits. i'm more than satisfied with her and would send my family members to her. no fifth star bc the front desk personnel seemed a bit snippy. and appt times are not requested by the patient, they are assigned by the staff.